defrag: applying twitter analytics in real time

11
APPLYING TWITTER ANALYTICS IN REAL-TIME Wendy Troupe , Founder & CEO

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Slides from Wendy's presentation at the 5th annual Defrag conference in Denver 10/10/11.

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Page 1: Defrag: Applying Twitter Analytics in Real Time

APPLY ING TW ITTER ANALYT ICS IN REAL-T IME

Wendy Troupe, Founder & CEO

Page 2: Defrag: Applying Twitter Analytics in Real Time

•  Founded in 2009 •  Predictive Analytics & "

Recommendations •  Top of Funnel Activit ies

WHO WE ARE

Page 3: Defrag: Applying Twitter Analytics in Real Time

BIG DATA IS IN ITS INFANCY

Page 4: Defrag: Applying Twitter Analytics in Real Time

ANALYTICS IS MORE THAN COUNTING

Page 5: Defrag: Applying Twitter Analytics in Real Time

YOUR CUSTOMERS ARE ENGAGING IN REAL TIME

Page 6: Defrag: Applying Twitter Analytics in Real Time

IT’S ABOUT CONNECTING THE DOTS

Page 7: Defrag: Applying Twitter Analytics in Real Time

MEASUREMENT & "OPTIMIZATION

EFFICIENT & "EFFECTIVE ACTIVITIES

ROI ANALYSIS

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Page 8: Defrag: Applying Twitter Analytics in Real Time

Top of Funnel Awareness

In tent

Convers ions

Customer Engagement

A m p l i fi c a t i o n , v e l o c i t y, r e a c h

P ro d u c t & b r a n d m e n t i o n s

C l i c k - t h ro u g h s & d o w n l o a d s

C u s t o m e r a c t i v i t y

Page 9: Defrag: Applying Twitter Analytics in Real Time

“Concentrated content matters. I t isn ’ t how much we post, but what and when.” "

- Kev in Pa lmer, Sen io r D i rec to r o f On l i ne Marke t i ng

Page 10: Defrag: Applying Twitter Analytics in Real Time

TAKEAWAY

Big Data presents the opportunity to be targeted and instantaneous

in attracting and bui lding relat ionships with customers.

Page 11: Defrag: Applying Twitter Analytics in Real Time

Thank you!