untappd - gamification in customer engagement - manu melwin joy
TRANSCRIPT
UNTAPPD SUCCESS STORYGamification in Customer Engagement
Prepared By Manu Melwin Joy
Assistant ProfessorSCMS School of Technology and Management
Kerala, India.Phone – 9744551114
Mail – [email protected]
Kindly restrict the use of slides for personal purpose. Please seek permission to reproduce the same in public forms and presentations.
Untappd• This fun social app
incorporates gaming
elements to put a new
spin on a centuries-old
human habit: drinking
beer!
Untappd
• Users of Untappd can
pull up a map of nearby
bars and see which
beers are on tap.
Untappd• You can also review and
rate beers that you have
tried and see what kinds
of beers your friends are
drinking.
Untappd• As you try different types
of beers or begin to show
a preference for a
particular beer or style,
you will earn badges and
achievements.
Untappd• To the beer drinkers the app
is helpful, but to the bar
(and restaurant) owners
who sell the beer, this is a
fantastic way to get their
message (and menu) out to
the internet.
Untappd• People who may not
have ever come to drink
beer at their
establishment are now
strolling through their
doors to earn badges.