social media for canadian health librarians 2012

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Giustini, Hooker | #OVHLA | May 3 rd 2012 Social media for health librarians : a workshop for OVHLA members Instructors: Dean Giustini, Daniel Hooker

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May 3rd online workshop. There is also a manual.

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Page 1: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

Social media for health librarians :a workshop for OVHLA members

Instructors:Dean Giustini, Daniel Hooker

Page 2: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

SCHEDULE AGENDA SOCIAL MEDIA TOPICS

1:00-1:15(15 minutes)

Welcome & introductions Daniel & Dean

 Overview of WebEx, presenters,

learning objects & agenda 

1:15-1:30(15 minutes)

Introduction to social media - DGDefinitions

Social media tools used in health

1:30-1:55(25 minutes)

Blogs & wikis – DG Blogs & wikis (creating)

1:55-2:20(25 minutes)

Information-sharing - DJH Twitter (exploring)

2:20-2:45(25 minutes)

Social networking - DJH Social networking (connecting)

2:45pm Coffee break (15 minutes)

 QUESTION: how do blogs, wikis & Twitter work

together & create a community??? 

3:00-3:20(20 minutes)

Mobile devices & access issues – DJHMobile access (iPhone & iPad)

Make your library mobile-friendly

3:20-3:40(20 minutes)

Building the “evidence base”in social media – DG

The future

Adopting emerging technologies

3:40-4:00(20 minutes)

Questions – DG Open microphone

Post-workshop 

Evaluation 

Questionnaire

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Page 3: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

Learning objectives today: • To introduce social media including blogs, wikis, Twitter and Facebook and

outline their use in health libraries in 2012

• To provide examples of social media used by health librarians in Canada & US

• To engage health librarians in discussion of advantages & disadvantages of social media; practical examples from health care & health libraries

• To begin a discussion about best practice in using social media in health libraries

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Giustini, Hooker | #OVHLA | May 3rd 2012

What is social media?

“…social media refers to tools that enable collaboration, two-way interaction and sharing – also known as web 2.0 services that contain text, images, audio and video… some popular tools are blogs, wikis, Twitter and …?”

Is it possible to work towards an evidence-based use of social media?

Image: http://bit.ly/c2Hbi0

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Giustini, Hooker | #OVHLA | May 3rd 2012

How social media is used in health care, 2012

• Professional development and training

• Inter-professional collaboration

• Medical procedures & training simulations

• Illness support groups; health advocacy

• Development of interactive, self-management for chronic conditions (e.g. smoking cessations, weight loss, diabetes)

• Raising public health awareness (e.g., vaccines, H1N1)

• Infectious disease monitoring / i.e. flu tracking

• Recruitment for clinical trials

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Page 6: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

How social media is used in health libraries, 2012

• Professional development / lifelong learning

• Library promotion / awareness

• community engagement

• Resource sharing & information channels

• Networking

• Professional & personal support (reducing isolation)

• Establishing new forms of expertise for librarians

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Giustini, Hooker | #OVHLA | May 3rd 2012

…blog is short for “weblog” – a free, easy-to-publish website where bloggers post information & essays in sequential order

A recent (peer-reviewed) article surveying medical bloggers noted that:

What is a blog?

Blogs stimulate discussion, open enquiry and lifelong learning “Medical bloggers are highly educated and devoted writers,

faithful to their sources and readers. Sharing practical knowledge and skills as well as influencing how people think are major motivators for bloggers. [They] frequently pick up stories from the mainstream media… [and] influence medical and health policy”

Journal of Medical Internet Research 2008

Image: Blogs

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Page 8: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

http://scienceroll.com/http://twitter.com/Berci

…blog is short for “weblog” – a free, easy-to-publish website where bloggers post information & essays in sequential order

Dr. Bertalan Mesko 2.0

http://reader.google.com

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Page 9: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

http://bloglines.com

http://casesblog.blogspot.comhttp://twitter.com/drves

Clinical Cases and Images blog

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http://www.medworm.com/

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Giustini, Hooker | #OVHLA | May 3rd 2012

Some health bloggers & librarians who blog

Top Fifty (50) Health and Medical Bloggers http://hlwiki.slais.ubc.ca/index.php/Top_Health_%26_Medical_Bloggers

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Pat Anderson Nikki Dettmar

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Giustini, Hooker | #OVHLA | May 3rd 2012

Bloggers’ ethical & legal challenges

http://www.hon.ch/HONcode/Conduct.html

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Giustini, Hooker | #OVHLA | May 3rd 2012

A wiki is…

…a communal website where content can be quickly & easily edited. Wikis support collaboration & information-sharing; feature multimedia such as video, slides, photographs & allow anyone to edit whereas others are password-protected….

WikiDoc The Living Textbook of MedicineThe Original Medical Wiki / Encyclopedia

http://medpedia.com

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Page 13: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

Key features of wikis• Open • Collaborative • Simple to use• A set of ‘living documents’• Evolving record of evidence

Types of wiki software

Locally-hosted:• Mediawiki • Twiki

• Cloud-based:• Wikispaces • PBworks

Editing … in Wikipedia

http://www.wikimatrix.org/

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Giustini, Hooker | #OVHLA | May 3rd 2012

A few medical wikis

Medical education

• Medpedia http://medpedia.com• MedSkills wiki project http://www.medskills.eu

Communities of practice

• WikiProject Medicine http://en.wikipedia.org/wiki/Wikipedia:WikiProject_Medicine • Wikisurgery http://wikisurgery.com

Medical encyclopedias

• AskDrWiki http://askdr.wiki.com/• Ganfyd http://www.ganfyd.org

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• A “microblogging” (“tiny” blog) service that allows networks of users to send short updates to each other in less than 140 characters.

• A platform for information dissemination, social networking and real-time communication.

Twitter is…

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• Tweets

• Retweets

• Mentions

• Lists

Twitter is…

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Giustini, Hooker | #OVHLA | May 3rd 2012

• Hashtags

• Search

• Conversation

• Collaboration

Twitter is…

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Giustini, Hooker | #OVHLA | May 3rd 2012

Twitter uses Links (e.g. blog

posts, reviews, research)

Connection to other users

Sharing of expertise

Current and important events in real-time

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Giustini, Hooker | #OVHLA | May 3rd 2012

Twitter challenges Detail, debate, nuance, sarcasm

Value comes from being public

Spam

JAMA published a study in 2011 of physicians with 500 or more Twitter followers… while 38 of 5156 tweets represented

potential privacy violations, the authors concluded that the occurrence was rare

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Other info-sharing tools …

• Slideshare

• YouTube

• Tumblr

• Pinterest

• Instagram

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Pinterest at MD Anderson

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Giustini, Hooker | #OVHLA | May 3rd 2012

“A social networking service is an online platform that focuses on building social relations among people, who share interests, backgrounds or activities. “

What is a social network?Social networks allow users to share ideas, events, and interests with specific communities

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Giustini, Hooker | #OVHLA | May 3rd 2012

“…Facebook disclosed it has 901 million users in its network (Babad Globe & Mail, 2012). This number consolidates its place as the largest social media network in the world. ..the number is inching closer to 1 billion and should do so some time in 2012. Other eye-popping statistics are that Facebook users share 3.2 billion comments every day, and 300 million photos. There are

125 billion friendships but that is disputed…”

Are you on Facebook?

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• George DR. Friending Facebook? a minicourse on the use of social media by health professionals. J Contin Ed Health Professions. 2011;31(3): 215-9.

• Witek D, Grettano T. Information literacy on Facebook: an analysis.

Reference Services Review. 2012;40:2.

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Not just Facebook …

Health professionals

Researchers

Patients & families

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www.patientslikeme.com/

http://sermo.com/

http://www.cancerconnection.ca/

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Giustini, Hooker | #OVHLA | May 3rd 2012

Mobile devices & social media

• 46% of American adults now own a smartphone of some kind…

• Smartphone owners now outnumber users of more basic phones

Pew

In 2010, three-quarters (78%) of Canadian households said they had cell phones …up from about 74% in 2008

StatsCan

• Nearly half or 48% of mobile phone users from 18 - 34 yrs have a smartphone…

• Overall, one-third (33%) of mobile phone users have a smartphone…

CWTA

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Mobile devices & social media

…over two thirds (69%) [of Canadian smartphone users] use apps that link them to social networks, instant

messaging services OR blogs... CWTA

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Giustini, Hooker | #OVHLA | May 3rd 2012

Match context of learning an information tool with the context of how that tool will be used …

e.g.,Lassere et al. (2011)

O’Dwyer & Kearns (2011)

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Map social media to your needs

• Why use a blog, wiki or Twitter?

• For networking … and to monitor information

• Connect with people you trust

• Conversations about evidence in real time

• To engage in peer-to-peer chat and new scholarly practices

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Giustini, Grajales, Hooker - Cochrane Canada Symposium Workshop 2011 29

Viewing (Passive)

Contributing (Active)

ContentFocus

People Focus

WikisBlogs Social

Networking

Donald H Taylor 2009

Mapping social media

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POST Method

A four-step approach to devising a social media strategy

P People …with whom do you want to communicate?

O Objectives…what do you want to accomplish?

S Strategy…how will you ensure your strategy will be successful?

T Technology…which tool (or tools) will you try?

POST is taken from “Groundswell: Winning in a World Transformed by Social Technologies” by Charlene Li and Josh Bernoff http://forrester.typepad.com/groundswell/2007/12/the-post-method.html

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Building the ‘evidence base’ in social media

• What research or evidence exists that web 2.0 or social media tools are useful in medicine?

• An evidence "base" is growing with a surge of interest in Facebook and Twitter

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Page 32: Social media for canadian health librarians 2012

Giustini, Hooker | #OVHLA | May 3rd 2012

Questions / follow-up – thank you!

All materials in this workshop come under the

Creative Commons Attribution 2.5 Canada Licence

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Dean Giustini• [email protected]

Daniel Hooker• [email protected]

http://hlwiki.ca