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Loyalty is DeadLong Live Engagement

by Curtis N. Bingham

7/29/2019 Loyalty is Dead. Long Live Engagement

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Loyalty is Dead Long Live Engagement

Curtis N. Bingham

Founder and Executive Director

Chief Customer Officer Council

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2013 Predictive Consulting Group, Inc.All rights reserved. Reproduction prohibited.CHIEF CUSTOMER OFFICER COUNCILwww.ccocouncil.org | (978) 226-8675 Page 3

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2013 Predictive Consulting Group, Inc.All rights reserved. Reproduction prohibited.CHIEF CUSTOMER OFFICER COUNCILwww.ccocouncil.org | (978) 226-8675 Page 4

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2013 Predictive Consulting Group, Inc.All rights reserved. Reproduction prohibited.CHIEF CUSTOMER OFFICER COUNCILwww.ccocouncil.org | (978) 226-8675 Page 5

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