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social media marketing : strategy for customer loyalty engagement

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Strategy for Increasing Customer Loyalty Engagement Strategy for Increasing Customer Loyalty Engagement SOCIAL MEDIA MARKETING SOCIAL MEDIA MARKETING www.valueconsulttraining.com (021 7919 8730)

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Page 1: Social Media Marketing : Strategy for Customer Loyalty Engagement

Strategy for Increasing Customer Loyalty EngagementStrategy for Increasing Customer Loyalty EngagementSOCIAL MEDIA MARKETINGSOCIAL MEDIA MARKETING

www.valueconsulttraining.com (021 7919 8730)

Page 2: Social Media Marketing : Strategy for Customer Loyalty Engagement

•LET’S GET !CONNECTEDFandy Yasin

www.valueconsulttraining.com (021 7919 8730)

Page 3: Social Media Marketing : Strategy for Customer Loyalty Engagement

www.valueconsulttraining.com (021 7919 8730)

Page 4: Social Media Marketing : Strategy for Customer Loyalty Engagement

Kijang Doyok Kijang Kapsul

1974 1985 1995 2005

Kijang Doyok

Kijang Press Body

Kijang Kapsul

Kijang Innovawww.valueconsulttraining.com (021 7919 8730)

Page 5: Social Media Marketing : Strategy for Customer Loyalty Engagement

~450,000~450,000• KIJANG LAMA DI JALAN

www.valueconsulttraining.com (021 7919 8730)

Page 6: Social Media Marketing : Strategy for Customer Loyalty Engagement

11%yang kembali servis ke bengkel

www.valueconsulttraining.com (021 7919 8730)

Page 7: Social Media Marketing : Strategy for Customer Loyalty Engagement

BAGAIMANAMENARIKCUSTOMERDATANG

www.valueconsulttraining.com (021 7919 8730)

Page 8: Social Media Marketing : Strategy for Customer Loyalty Engagement

JANGAN TERLALU “JANGAN TERLALU BERGANTUNG PADA HEAVY BUDGET ADVERTISING

“www.valueconsulttraining.com (021 7919 8730)

Page 9: Social Media Marketing : Strategy for Customer Loyalty Engagement

RATUSAN JUTAAD DI MEDIA NASIONAL

www.valueconsulttraining.com (021 7919 8730)

Page 10: Social Media Marketing : Strategy for Customer Loyalty Engagement

“86%CUSTOMER TIDAK PERNAH MEMPERDULIKAN IKLAN

“86%

www.valueconsulttraining.com (021 7919 8730)

Page 11: Social Media Marketing : Strategy for Customer Loyalty Engagement

www.valueconsulttraining.com (021 7919 8730)

Page 12: Social Media Marketing : Strategy for Customer Loyalty Engagement

INDONESIAbagaikan gadis cantik yang tengah dilirik para investor

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Page 13: Social Media Marketing : Strategy for Customer Loyalty Engagement

www.valueconsulttraining.com (021 7919 8730)

Page 14: Social Media Marketing : Strategy for Customer Loyalty Engagement

55% MIDDLE CLASSPOPULATION

- Bloomberg

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Page 15: Social Media Marketing : Strategy for Customer Loyalty Engagement

Growth (%)

GROSS DOMESTIC PRODUCT

Amount ($)

Indonesia

Visualize from IMF World Economic Report,

www.valueconsulttraining.com (021 7919 8730)

Page 16: Social Media Marketing : Strategy for Customer Loyalty Engagement

BBB-

INVESTMENT GRADE

ENTERING

BBB-FITCH RATING

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2011 FOREIGN INVESTMENT(x million USD)

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‘CREATING CUSTOMER LOYALTY’‘CREATING CUSTOMER LOYALTY’104.238.100.187 › ... › 06 › CREATING-CUSTOMER-LOYALTY... · Loyalty Solutions Ltd CREATING CUSTOMER LOYALTY: THE

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Cutting Edge Customer Loyalty - blogs.infor.comblogs.infor.com/.../07/cutting-edge-customer-loyalty-for-retail-2.pdf · Cutting Edge Customer Loyalty: ... “Our customer loyalty