bbody intelligence - 4 hacks to creating a powerful presence
TRANSCRIPT
Body Intelligence4 Steps to a POWERFUL presence
Heidi Alexandra PollardCEO, UQ Power
Workplace Futurist and Company Culture Architect
As workplace futurists and culture architects, we get excited about the creation of uncorporate cultures and how business and people are adapting and creating new ways of working in order to remain relevant and be sustainable.
We’re passionate about
Work / play / living
Generosity EconomyGlobal nomadsCity based dwellersMassively mobile
EnergyDisconnectionDepression
Co-workingCollaboration
End of retirement
Cloud computingEducation reengineering
Quadruple bottom line
Major shifts.• BC / AC – Before Christ• Bi / Ai – Before iPhone• BT / AT – Before Tesla
Shift happens.
• Hyper-connectivity• Increased Demand for CSR• Accelerating Technology • People want tailored convenience
““Heidi we’ve seen more Heidi we’ve seen more change in the last change in the last 33 years than in the last years than in the last
3030..How do I lead now?” How do I lead now?”
Let’s take a walk in the Let’s take a walk in the Land of Possibility Land of Possibility
and see if you can be a and see if you can be a futurist too!futurist too!
www.UQPower.com.au
Change is happening exponentially
But people think linearly
UQPower.com.au#StartWithU
How do you avoid getting sucked down into the
vicious vortex of overwhelm
Despite all this change one constant has remained the same – the ability to influence, engage, inspire, relate and build rapport. Ie:
The ability to communicate
The One Constant
So how do you effectively communicate
in times of VUCA (volatility, uncertainty, complexity and ambiguity)?
What’s your biggest What’s your biggest communication communication
challenge? challenge?
FOR STARTERS YOU HAVE TO
#startwithU
AND GET YOUR HOUSE IN ORDER
4 STEPS TO POWER UP YOUR PRESENCE AND BECOME A
Corporate superhero
PersuasiveProductive
Physiology Psychology
4 steps to successThe effectiveness of your relationships, your ability to
build trust, your ability to assert yourself and handle
conflict and your ability to craft a powerful message in
person or in writing depends upon
you mastering 4 foundations:
IQ – Intellectually focused
EQ – Interpersonally connected
Body – Physically energised
Vision – Purposefully aligned
www.UQPower.com.au
What’s the purpose of your communication?
What are you shooting for?
What change or impact do you wish to make?
Step 1 – Have a clear vision
www.UQPower.com.au
Eye contact is the key to beginning body language for communication, influence and negotiation.
Generally when we are favourable to someone or something we will look at it longer and with more frequency.
For example: you present 2 written options to your manager and notice their eyes linger longer on one of the documents than the other and their eyes open wider.
This is a good indication that it is their preferred option
Step 1 - VISION – THE EYES HAVE IT
www.UQPower.com.au
For example: you present 2 written options to your manager and notice their eyes linger longer on one of the documents than the other and their eyes open wider.
This is a good indication that it is their preferred option
Generally speaking we are comfortable with eye contact for about 3 seconds. Prolonged gazes make us uncomfortable (unless it’s a partner).
However when we agree with someone we will extend our gaze a little longer.
When we are disengaged eye contact decreases and we tend to look away, past the person or down at our feet or hands, shifting our focus away.
Little kids sometimes even cover their face to block or shut out something they don’t like from view.
The eyes hold the clues
www.UQPower.com.au
Stand facing a partner at more than arms length distance.
Look into their eyes. Take a step in closer notice what happens with their pupils, do they dilate? Do they squint?
Do you feel the need to look away?
How many seconds can you hold eye contact for?
Seeing Eye 2 Eye
People who focus on using their strengths…Are 3X as likely to report having an excellent quality of lifeAre 6X as likely to be engaged in their jobs Have 7.8% greater productivity People working in the strengths zone…•look forward to going to work, achieve more on a daily basis•have more positive than negative interactions with co-workers•treat customers better•tell their friends they work for a great company•have more positive, creative and innovative moments
UQPower.com.au#StartWithU
IQ - Know your strengths
What makes me unique is __________________
What I wanted to be when I grew up was ___________________________________
People compliment me about ___________________________________
3 words people use to describe me are
_____________________________________
UQPower.com.au#StartWithU
IQ Focus Practice Exercise 2 – the alphabet challenge
A B C D E F G H IR L R B L B R L R
Communication FocusModel
More Detail
Less Detail
More Detail
Less Detail
© Macklin Holdings
Stand in 2 circles one inside the other
•My life story…
•A passion I have outside of work is…
•What I love about my work is…
•My favourite book / movie at the moment is…
A GAME OF FOCUS
WITHOUT BODY POWER WITH BODY POWERLack of self esteem & confidence Feel confident even in challenging
situations
Neglect own needs More assertive with needs
No ‘me time’ Say no when you need to
Out of touch with tangible feelings Radiate more energy
Known as: Energetic and magnetic.
Potential physical signs of a lack of Body Power:
Physical exhaustion, digestive problems
Step 3 – BODY – YOUR HOW
You have to #startwithU by believing in U and your message.If you don’t believe, no one else will because your body will tell them so - every one can spot a phoney!
Step 3 – THE BODY – IT NEVER LIES
The most powerful communication tool at your disposal is not your mouth, it’s your entire body.
Become fluent in body language as your second language and watch your results soar.
Step 3 – Use Your Whole Body
Understanding your body language and other physical queues is very important when you are communicating with others.
Your non-verbal communication skills are just as important as your verbal skills.
The most important thing to ensure is congruence – that your messages match your body.
Powerful Body Language
- 7% of meaning is in the words that are spoken
-38% of meaning is paralinguistic – the way we say it
-55% of meaning is in body language & expression
WHY YOU MUST BECOME FLUENT IN A SECOND LANGUAGE
“When it comes to body language,
there are some who have better vocabularies than
others.” Doug Larson
FIRST IMPRESSIONS COUNT
• Have you ever met someone for the first time and felt an immediate connection or felt uncomfortable with them immediately?
• Researchers from New York University found that we form opinions about one another in the first
7 seconds of meeting.
• That reduces down to about 3 seconds when you look at someone online. Are you giving the impression you want to?
Humans and animals express POWER through open, expansive body language. A chimpanzee asserts his dominance by pushing out his chest. In a boardroom, the executive leans back into their chair and seems to use the space around them.New scientific research has discovered that these ‘power poses’ also produce feelings of power.
BUILDING CONFIDENCE USING YOUR BODY
A recent study at Columbia and Harvard Universities found when 42 participants were asked to either hold a power pose or a contractive, low-power pose for 2 minutes that the power poses stimulated hormones linked to feelings of power. It also the stress hormone cortisol. Plus, high-power posers reported feeling significantly more “powerful” and “in charge” than low-power posers did – allowing them to perform better. https://www.youtube.com/watch?v=zmR2A9TnIso
POWER OF POSING
body language practice
www.UQPower.com.au
“It’s important we get this right.
Things must change around here.”
Introduce yourself to someone:
Like it’s a waste of your time
Test It In Your Body
Introduce yourself to someone:
Like you really really want to impress them but are a phoney.
Change Your Body
Introduce yourself to someone:
Like they are your long lost best friend
Lead With Love
• The #1 place to build your brand and profile online and with social media is:
The #1 Place To Communicate Online
A professional looking photo or ‘headshot’ means you are putting your best foot (or face) forward.
It also means people will recognise you which adds to the Know, Like and Trust factor.
When meeting up for a coffee with someone you met on LinkedIn you can spot them – avoids awkward approaches with strangers!
Add A Photo
People are visualTake a look at this eyepattern research for a LinkedIn page.
Notice how the eyelingers much longer on the photo that anywhere else on the page.
That’s why you need a great headshot.
Step 4 – EQ – KNOW YOUR WHO
Are You “Batteries Not Included”
UQPower.com.au#StartWithU
AKA a “Drainer” of energy?
UQPower.com.au#StartWithU
Are you “Batteries Included”?
UQPower.com.au#StartWithU
AKA a “Giver” of Energy?
UQPower.com.au#StartWithU
The most powerful way to engage with and relate to others is to listen first and ask second.
Too many people spend too much time on what they want to TELL others rather than taking the time to stop, LISTEN and ASK.
Step 4 – Listen Then Ask
Extreme Listening Challenge
Listen Then Ask Challenge
Person A – share with Person B something you’d like to see improved at work.
Person B – listen first then only respond with questions (no solving, telling or sharing your stuff)
www.UQPower.com.au
CHANGE IS GOING TO HAPPEN YOU CAN CHOOSE TO LET IT HAPPEN TO
YOU OR YOU CAN
Make It HappenAND LEAD THE WAY!
UQPower.com.au#StartWithU
U must CHANGE
U must GROW
U must GET UNCOMFORTABLE
#startwithU
FEEDBACK
UQPower.com.au