are these 5 things hurting your event sign-ups?

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@formstack Brought to you by your friends at Formstack Are These 5 Things Hurting Your Event Sign-Ups?

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Events are only as successful as their sign-up process. After all, it doesn’t matter that you have a great caterer if no one shows up! Be sure you’re avoiding these common mistakes when you are taking the first steps in planning your event. This presentation complements a blog post on the same topic, written by the Formstack team.

TRANSCRIPT

Page 1: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Brought to you by your friends atFormstack

Are These 5 Things Hurting Your Event Sign-

Ups?

Page 2: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

• Your sign-up process makes a difference in event success

• A well-optimized form helps you capture more customer data

• More customer data can turn an event into a lead-generation tool!

Get More Event Sign-Ups

Page 3: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Avoid These Common Mistakes

1. Scheduling conflicts2. Confusing registration forms3. Social media missteps4. Weak confirmation process5. Minimal follow-up

Page 4: Are These 5 Things Hurting Your Event Sign-ups?
Page 5: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Choose Dates Carefully• Search out competing events in your area,

including:• School• Sports• Annual holiday events.

Page 6: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Choose Dates Carefully• Why not ask your guests, too? • Build a survey with Formstack and offer a choice.• Use the data to determine the best date for the most people.

Page 7: Are These 5 Things Hurting Your Event Sign-ups?
Page 8: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Build a Clear Registration Form

• The best registration forms are clear and quick.• Capture the least amount of essential

information so your users don’t feel burdened by the registration process.

• Break your form into two pages so it appears shorter.

Page 9: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Build a Clear Registration Form

• Take advantage of your form builder’s features! • Conditional logic “hides” fields that may not

apply to each user. • Form is more relevant and faster to fill out.

Page 10: Are These 5 Things Hurting Your Event Sign-ups?
Page 11: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Be Wise With Social• Your marketing team needs to keep a consistent

focus on social media. • Include a unique hashtag in your materials and

begin communicating with it along all platforms. • Engage with guests on social media, answer

questions, and keep the event in your online conversations.

Page 12: Are These 5 Things Hurting Your Event Sign-ups?
Page 13: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Create a Confirmation Process

• When you recruit and confirm, you can double or triple the number of attendees.

• Even though phone calls are time-consuming, they can result in up to a 75% increase in attendance.

• Automatic text messages are another confirmation option. (Just be sure to collect mobile phone numbers during registration!)

Page 14: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Create a Confirmation Process

• Email reminders can be helpful but are more easily ignored.

• Be sure to include relevant information in the email subject line to encourage opens and click-through.

Page 15: Are These 5 Things Hurting Your Event Sign-ups?
Page 16: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Follow Up Post-Registration

• A customized confirmation email can provide essential information:

• Parking • Maps • Dress code

• Include a link to your event’s landing page.• Link to social media accounts.

Page 17: Are These 5 Things Hurting Your Event Sign-ups?

@formstack

Want to learn more about how forms can help increase your event

registrations?

www.formstack.comTwitter: @formstack