workday webinar: delivering saas globally – rolling out workday to the world
DESCRIPTION
The highlight of day one was the breakout session hosted by Flextronics Vice President of Human Resources, Debi Hirshlag. She took the audience through a broad review of the company’s Workday deployment to date (now more than 100,000 employees worldwide) and discussed the teams learning through the process – from the composition of the project team to executive sponsorship and change management. Flextronics’ Workday deployment stands alone as one of the most impressive accomplishments ever in enterprise SaaS – in terms of scale and also the pioneering nature of the project. For Flextronics a pilot effort in a specific region, such as China, can be larger than many companies’ entire employee population. So Debi and her team have built a rich set of best practices for deployment, while retaining a great deal of agility to meet the specific requirements or a given region’s business or cultural requirements. Those best practices are helping them accelerate their roadmap for global go-lives by about a year, and they’re already looking ahead to deploying additional functionality. Watch the webinar! http://bit.ly/feLUzzTRANSCRIPT
Implementing an HRIS at Flextronics: A Global JourneyImplementing an HRIS at Flextronics: A Global JourneyDebi HirshlagSeptember 2010
Design. Build. Ship. Service.
The Partnership
2
Setting the Context: Where We Are So Far
Location(s) Records Added at Go Live Go Live Dateat Go Live
US/Canada 15,000 May 2009
Mexico 30,000 March 2010
China Pilot/India 57,000 July 2010
Today – 107,000+ Active Records
3
Getting Started: Selecting the Core HR Project Team
Role HRIS Implementation Experience
HR Executive Sponsor
HR Project Sponsor
Role
None
None
Experience
HR Project Sponsor
HR Project Lead
Change Management Lead
o e
None
Noneg g
HRIS Lead
Testing Lead
Outsourced SAP
Outsourced SAP
4
Getting Started: Kicking off the Project
Project Team IntroductionsProject Team Introductions
Show Sponsorship
Global Design
5
Getting Started: Global Design
Pre Work: Inventory Country-Specific
First Meeting
y y pBusiness Processes
Out-of-the-Box Workday Review
Lean Training
Detailed Business Process Reviews
6
Getting Started: Global Design
Review Workday Process Suggestions
Second Meeting
Review Workday Process Suggestions
Discuss and Debate
Home-Country Reviews
Vote and NoteVote and Note
7
Change Management is Hard
Generating Excitement!
8
Change Management is Hard
Changing Mindsets• Human ResourcesHuman Resources• Managers• Employees
9
Change Management is Hard
Learning Workday Versus LearningVersus Learning
Business Processes
10
Change Management is Hard
Post-ImplementationSupportSupport
11
If You Remember Nothing Else
Choose your project team carefully (but with an open mind)
Match your project plan to the context you’re given
Ensure (and demonstrate) sponsorship
Know HR isn’t always a supporter
Take a firm (but appropriate) stance in global design
People change is difficult; know your stakeholders and customize your change plan
y pp
12
What’s Next?
23 Countries + Rest of China
Phase Three
Global HR Process
Phase Four
55 Sites18 Languages100,000 workers
G
Implementations
Dashboard and Metrics
F ll Implement Workda4 Go Lives1 Year (Sept 2010 to Sept 2011)
Fully Implement Workday Functionality
13
Questions?
Design. Build. Ship. Service. 14