sobo february 17, 2016 agenda packet

8/20/2019 SOBO February 17, 2016 Agenda Packet

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388 19th Street Oakland, California 94612

DOA Phone 510.238.1122 LMUDA Phone 510.452.4529 Fax 510.452.4530

[email protected]

[email protected] www.lakemerritt-uptown.org

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388 19th Street Oakland, California 94612

DOA Phone 510.238.1122 LMUDA Phone 510.452.4529 Fax [email protected] www.downtownoakland.org

[email protected] www.lakemerritt-uptown.org

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3 Year LSN Subscription Proposal

for

Downtown Oakland Association

&

Lake Merritt Uptown Association

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Local Security Network Overview

Introduction:

The Local Security Network provides a mobile application and web administration dashboard for the

following needs of business improvement districts:

1. Safety and Maintenance Incident Reporting.2. Community Outreach.3. Service Provider Management and Accountability.4. District’s Incident History Reporting.

Executive Director’s Web Administration Dashboard:

The Local Security Network web dashboard provides the following features to BID’s Executive Director(s):

a) Create private groups & invite district users.b) See the real-time incident report summary dashboard and export it as a PDF document for

reporting.c) Send messages to users across groups and lists.d) Validate & close incidents and forward the incidents to respective services organizations.e) Coordinate the assignment and closure of reported incidents with the service provider.

Mobile Application for Board Members, Block Captains, Service Provider,

Merchants & Residents:

The Local Security Network mobile application provides the following features to the BIDs board of

directors/Service Provider Employees/Merchants & Residents/Block Captains & BID Employees:

a) Capture Incident photos & videos and share it users in your private groups.b) View Incident Summary in the zip code or the neighborhood they are presently at.c) Auto geo-tagging of incidents with location details.

Pricing:

Product User(s)Monthly Subscription Price

Minimum UsersBilled Yearly BilledMonthly

Wed AdminPortal

ExecutiveDirectors

$100/user $125/user One

Mobile Application

Board Members

EmployeesServiceProviderBlock CaptainsMerchantsResidents

$10/user $12/user

Twenty Five:

√ 5 Board Members +Employees√ 5 Service Providers√ 5 Block Captains√ 5 Merchants√ 5 Residents

Starter PackBID

Stakeholders$350/month $425/month

1 Admin User25 Mobile App Users

Support:

Contact us via email: [email protected], Call us at +1 (415) 948-8454

anytime.

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mailto:[email protected]:[email protected]:[email protected]:[email protected]


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Local Security Network 2015 Report

Subscription Start Date: 02/15/2015 Subscription End Date: 02/14/2016

Summary of Users Signed

LSN User Name Email-id BID RoleLSN Web Administrator Andrew Jones [email protected] Executive Director

LSN Mobile Users Merchants & Staff

Total Users1 Admin

40 Mobile App Users

Summary of Incidents Reported & Completed

Pilot Benefits:

1. 85% close rate of submitted incidents. 2. Effective communication with residents & merchants during events like protests, parades and

emergency incidents viz. counterfeit currency

3. Creation of focused groups for secure & private communication.

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mailto:info@%3cbid-name%3e.orgmailto:info@%3cbid-name%3e.orgmailto:info@%3cbid-name%3e.org


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3 Year LSN Subscription Proposal for each District

Year 2016

Start: 02/15/2016, End: 02/14/2017

License Type Units Total

Web Administrator 1 $1200

Mobile Users 30 $1200

Yearly Total $2,400

Year 2017

Start: 02/15/2017, End: 02/14/2018




Total $7,200

Year 2018

Start: 02/15/2018, End: 02/14/2019




Total $13,200

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Local Security Network INVOICE 2533 Broadway,

Oakland. CA 94612

(415) 948 8454

[email protected]

15-Feb-2016

Invoice# 021601

Downtown Oakland Association.Oakland CA 94612 Attn: Mr. Andrew Jones,

District Service Manager

Dear Mr. Jones,

We’re glad that the LSN provided your business improvement district with the expected

operational & communication benefits in the year 2015 and that your district is ready for license

renewal to expand its effectiveness. Please find below a cost-breakdown for a subscription

license payment of the LSN application for the duration starting from 15th Feb 2016 till 14th Feb

2017.

Payment is due by 12th Feb 2016 via check payable to Local Security Network Inc. 2533

Broadway Oakland, CA 94612 or via credit card. For credit card payments, please contact us

at (415) 948 8454.

Many thanks for your business,

Local Security Network.

# Item Description Quantity Unit price ($) Total ($)

1 12 Months License for Local Application for:

- Web Administrator. 1 100 1200

- Mobile Application Users. 30 10 3600

As private network on Local Security Network Cloud.

Subtotal 4800.00

Discount 2400.00

Total 2400.00

Service Terms

1. Private domain Subscription Fee is due at the time of sign-up.

2. Contract duration can be extended with-in first 30 days of sign-up to avail the extended

contract duration discounts.

3. Contract duration is 12 months for right to use the services.

4. User subscription charges start upon successful first login by the user to either portal or

mobile application.

5. User Subscription Fee is charged at last day of the calendar month for the entire month's

active users as flat monthly subscription, no pro-rated subscription fee structure offered.

Service Availability & Support

1. Service availability is guaranteed at 99.995% per year.

2. Service support, upgrade and new features are included in the subscription plan.

3. New premium features may be available at additional cost but will be made available for

preview for free before activation.

4. All data is secured and encrypted for each access and data integrity is responsibility of

super user & group administrators. LSN S-Corp is not responsible for any data integrity.

5. Any misuse and abuse of service offered on secure domain is responsibility of the domain

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Local Security Network INVOICE 2533 Broadway,

Oakland. CA 94612

(415) 948 8454

[email protected]

15-Feb-2016

Invoice# 021602

Lake Merritt Uptown Association.Oakland CA 94612 Attn: Mr. Andrew Jones,

District Service Manager

Dear Mr. Jones,

We’re glad that the LSN provided your business improvement district with the expected

operational & communication benefits in the year 2015 and that your district is ready for license

renewal to expand its effectiveness. Please find below a cost-breakdown for a subscription

license payment of the LSN application for the duration starting from 15th Feb 2016 till 14th Feb

2017.

Payment is due by 12th Feb 2016 via check payable to Local Security Network Inc. 2533

Broadway Oakland, CA 94612 or via credit card. For credit card payments, please contact us

at (415) 948 8454.

Many thanks for your business,

Local Security Network.

# Item Description Quantity Unit price ($) Total ($)

1 12 Months License for Local Application for:

- Web Administrator. 0 100 0

- Mobile Application Users. 30 10 3600

As private network on Local Security Network Cloud.

Subtotal 3600.00

Discount 1200.00

Total 2400.00

Service Terms

1. Private domain Subscription Fee is due at the time of sign-up.

2. Contract duration can be extended with-in first 30 days of sign-up to avail the extended

contract duration discounts.

3. Contract duration is 12 months for right to use the services.

4. User subscription charges start upon successful first login by the user to either portal or

mobile application.

5. User Subscription Fee is charged at last day of the calendar month for the entire month's

active users as flat monthly subscription, no pro-rated subscription fee structure offered.

Service Availability & Support

1. Service availability is guaranteed at 99.995% per year.

2. Service support, upgrade and new features are included in the subscription plan.

3. New premium features may be available at additional cost but will be made available for

preview for free before activation.

4. All data is secured and encrypted for each access and data integrity is responsibility of

super user & group administrators. LSN S-Corp is not responsible for any data integrity.

5. Any misuse and abuse of service offered on secure domain is responsibility of the domain

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15/29

PAXIO Inc. 2045 Martin Avenue, Suite 204, Santa Clara, CA 95050

www.paxio.com : 408.343.8200

Downtown Oakland High-Speed WiFi Proposal: A Key Component to Improving Economic Opportunity

PAXIO, Community Fiber Connect, and the Business Improvement District (BID) have theopportunity to leverage existing relationships and infrastructure to create a truly inspiring public WiFi

solution. To this end, PAXIO will provide fiber optic access to buildings, and other locations if needed,to deliver a gigabit WiFi network covering Broadway and City Hall – see attached map. Our proposalprovides a complete solution based on the strength of our experience and our vision to transformDowntown Oakland. The general terms of our proposal follow:

Services provided to BID:

• Gigabit Internet service to every access point

• Access point installation and setup

• Management and maintenance of access points

• Access agreement with property owners

• WiFi coverage to Broadway corridor and City Hall as defined by the attached coverage map

PAXIO responsibilities:

• Provide gigabit Internet service to each access point

• Manage property owner relationship for location, access and installation of access point(s)

• Installation and setup of access point

• Management and maintenance of access points

• Prepare and execute contracts with each property owner for property access, installation offiber and access point locations

• Provide fiber to each property (or access point)

• Identify locations and alternative locations for access points along WiFi corridor

• Work with property owners in coverage area to establish access point locationso Property owners to provide space and power at no cost for access points

o Property owners to provide space and power at no cost for PAXIO fiber equipmento Property owners to allow PAXIO access to service tenants within the property

BID Responsibilities:

• Assist with introductions to property owners as needed

• Pay BID costs as defined below

• Decide on make/model of access points

General terms/costs to BID:

• Five year contract for gigabit Internet service to up to 100 access points (AP)o First 24 months of service donated by PAXIO (no cost to BID)o Months 25-60 of service not to exceed $10,000 per month

o BID can opt out of contract if density of AP will not provide an acceptable solution• Installation and setup of access point (not including access point) at $1,000 per AP

• Access point cost based on make/model of access point as determined by BIDo BID has full operational control and upon termination, for any reason, ownership of AP

• Management and maintenance of access points cost based on make/model of access point

• Property owners responsible for $2500 of cost to connect fiber

• Property owners responsible for $2000 per access point of cost to install conduit/cable toaccess point location

• Parties to collectively provide jobs and training for local residents to support this network

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23/29

Proposal for

Additional Safety

Ambassador Services

Presented to:

Victoria Jones

Vice President, Global Govt.

Affairs & Community Relations

The Clorox Company

Presented By:

The Downtown Oakland

Association

Monday, January 25, 2016

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Clorox HeadquartersJanuary 20, 2016

AMBASSADOR WORK PLAN FOR CLOROX HEADQUARTERS

The Downtown Oakland Association,

in partnership with its contractor

Block by Block, has been providingsupplimental safety services to the

streets of Oakland since 2009. Our

Ambassadors are well known

throughout the community and serve

as a deterent for unwanted

behaviors and quality of life

violations. We’re excited about the

possibility of providing an additional

level of safety to the employees and

visitors of the Clorox Headquarters.

We envision a strong connection toour existing Ambassador Program. By tapping into this already successful model, Clorox will benefit

directly by our:

Strong relationship with the Oakland Police Department. Our leadership team carries a police

radio that allows us to have direct contact with OPD whenever we need additional assistance.

OPD also asks for Ambassador assistance on current crime related issues. Some examples of

our strong relationship include:

o Assisting in the identification and ultimate apprehension of the shooter from the

January 5th, 2016 shooting on Broadway. We utilized Mario Bonds to identify the

shooter from video footage. We provided the video footage to OPD that was used

widely in the media to located the suspect.

o We identified "Jermaine Earnest" as the shooter during an incident that took place on

Broadway in August of 2014. This plus other Ambassador Intel led to Jermaine's arrest

on September 4th, 2014.

o In April of 2013 OPD was able to arrest several individuals that were known as "the stick

up kids" locally. These individuals were a part of no less than 5 armed robberies here in

the downtown area. One of our Ambassadors witnessed these individuals entering an

apartment at the Fox Court Apartments on 18th and San Pablo, and was able to quickly

communicate this to OPD. From there OPD lead a sting operation that ultimately leadto the arrest of the group's leaders.

Access to additional staff resources should there be a need or special event at corporate

headquarters.

Radio connectivity with our existing team and their ability to respond to any issues.

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In order to demonstrate to Clorox the value of adding Ambassadors to their headquarters, we’re willing

to offer flexible terms to get the program started. We propose a pilot program that will operate

initially for one quarter (3 months). At the end of the pilot, representatives from Clorox and the

Downtown Oakland Association will meet and discuss extending and/or modifying the program to better

address Clorox’s needs.

Unlike an off-duty law enforcement program, we’ll be able to provide a greater number of hours and

personnel, 4 FTEs to be exact, as well as the flexibility to make staffing changes in real time. Within

this proposal below, we have outlined the services that we will provide to Clorox Headquarters.

SERVICES OUTLINE

OverviewService

Frequencies

Safety Patrols

Patrol on foot the perimeter of the headquarters as well

as any additional areas identified by the client

Deter unwanted criminal activity

Courteously and firmly challenge any low level crimes

such as panhandling, camping, solicitation, or open

container violations

Serve as a reassuring presence

Contact Oakland Police Department when more serious

issues are identified

During all shifts

Safety Escorts

Provide on-demand safety escorts to the employees and

visitors to Clorox including those traveling to and from

the BART Stations or parking garages

Provide a direct cell phone number for employees orvisitors to call ambassador staff

As needed

Reporting

Each Ambassador will carry an iPhone equipped with

the SMART System. The SMART System will allow us to

track all Ambassador Interactions including:

o Number of Employees assisted

o Number of Safety Escorts

o Enter all quality of life violators into the known

person’s database

o All Incident Reports

Daily

(Reports will be

provided to Clorox

monthly)

Hospitality

Proactively and continually engage the general public to

provide a friendly welcome, directions, restaurant

recommendations and more

Daily

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DEPLOYMENT SCHEDULE

The following deployment plan includes 32 hours a day of coverage at Clorox Headquarters. The shift

schedule below is meant to serve as an illustration only. We will work with representatives from

Clorox to develop the best times that fit the schedules and needs of their employees.

BUDGETThe following budget includes all costs of operation for an Ambassador Program at Clorox

Headquarters. By choosing to use the existing Downtown Oakland Ambassadors instead of off-duty law

enforcement, Clorox would receive 110 additional hours of coverage per week.

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AMBASSADOR WORK PLAN FOR CLOROX HEADQUARTERS

The Downtown Oakland Association,

in partnership with its contractor

Block by Block, has been providingsupplimental safety services to the

streets of Oakland since 2009. Our

Ambassadors are well known

throughout the community and serve

as a deterent for unwanted

behaviors and quality of life

violations. We’re excited about the

possibility of providing an additional

level of safety to the employees and

visitors of the Clorox Headquarters.

We envision a strong connection toour existing Ambassador Program. By tapping into this already successful model, Clorox will benefit

directly by our:

Strong relationship with the Oakland Police Department. Our leadership team carries a police

radio that allows us to have direct contact with OPD whenever we need additional assistance.

OPD also asks for Ambassador assistance on current crime related issues. Some examples of

our strong relationship include:

o Assisting in the identification and ultimate apprehension of the shooter from the

January 5th, 2016 shooting on Broadway. We utilized Mario Bonds to identify the

shooter from video footage. We provided the video footage to OPD that was used

widely in the media to located the suspect.

o We identified "Jermaine Earnest" as the shooter during an incident that took place on

Broadway in August of 2014. This plus other Ambassador Intel led to Jermaine's arrest

on September 4th, 2014.

o In April of 2013 OPD was able to arrest several individuals that were known as "the stick

up kids" locally. These individuals were a part of no less than 5 armed robberies here in

the downtown area. One of our Ambassadors witnessed these individuals entering an

apartment at the Fox Court Apartments on 18th and San Pablo, and was able to quickly

communicate this to OPD. From there OPD lead a sting operation that ultimately leadto the arrest of the group's leaders.

Access to additional staff resources should there be a need or special event at corporate

headquarters.

Radio connectivity with our existing team and their ability to respond to any issues.

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In order to demonstrate to Clorox the value of adding Ambassadors to their headquarters, we’re willing

to offer flexible terms to get the program started. We propose a pilot program that will operate

initially for one quarter (3 months). At the end of the pilot, representatives from Clorox and the

Downtown Oakland Association will meet and discuss extending and/or modifying the program to better

address Clorox’s needs.

Unlike an off-duty law enforcement program, we’ll be able to provide a greater number of hours and

personnel, 4 FTEs to be exact, as well as the flexibility to make staffing changes in real time. Within

this proposal below, we have outlined the services that we will provide to Clorox Headquarters.

SERVICES OUTLINE

OverviewService

Frequencies

Safety Patrols

Patrol on foot the perimeter of the headquarters as well

as any additional areas identified by the client

Deter unwanted criminal activity

Courteously and firmly challenge any low level crimes

such as panhandling, camping, solicitation, or open

container violations

Serve as a reassuring presence

Contact Oakland Police Department when more serious

issues are identified

During all shifts

Safety Escorts

Provide on-demand safety escorts to the employees and

visitors to Clorox including those traveling to and from

the BART Stations or parking garages

Provide a direct cell phone number for employees orvisitors to call ambassador staff

As needed

Reporting

Each Ambassador will carry an iPhone equipped with

the SMART System. The SMART System will allow us to

track all Ambassador Interactions including:

o Number of Employees assisted

o Number of Safety Escorts

o Enter all quality of life violators into the known

person’s database

o All Incident Reports

Daily

(Reports will be

provided to Clorox

monthly)

Hospitality

Proactively and continually engage the general public to

provide a friendly welcome, directions, restaurant

recommendations and more

Daily

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DEPLOYMENT SCHEDULE

The following deployment plan includes 32 hours a day of coverage at Clorox Headquarters. The shift

schedule below is meant to serve as an illustration only. We will work with representatives from

Clorox to develop the best times that fit the schedules and needs of their employees.

BUDGETThe following budget includes all costs of operation for an Ambassador Program at Clorox

Headquarters. By choosing to use the existing Downtown Oakland Ambassadors instead of off-duty law

enforcement, Clorox would receive 110 additional hours of coverage per week.

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sobo february 17, 2016 agenda packet

Documents