radio listeners are the engine of e-commerce
TRANSCRIPT
Jet.comA new e-commerce site is born and radio listeners
drive the growthAugust, 2015
Brand new shopping site launches July 21, 2015 with a blast of
publicity
“Jet.com represents a frontal assault on Amazon... Jet.com’s promise is simple and… potentially momentous:
to offer the absolute lowest price on just about everything…”
Jet.com
2
Verto Analytics: Jet.com traffic surges
Unique visitor audience composition
3
Website Uniques
3.8m
1.1m
June 2015 July 2015
Mobile Uniques
1.3m
.3m
June 2015 July 2015
Mobile App Users
114K
* June 2015 July 2015
Source: Verto Analytics June, July 2015
This StudyWestwood One retained Ipsos to understand the post launch awareness of Jet.com and the characteristics of early site visitors.
The online study surveyed 1005 Americans aged Adults 18+ July 31 – August 3, 2015.
About Ipsos: Ipsos is a global independent market research company ranking third worldwide among research firms. They provide a full line of custom, syndicated and online research products and services guided by industry experts and bolstered by advanced analytics and methodologies.
4
PR helped launch Jet.com
13%
6%
3%
Of Americans are aware of Jet.com
Of Americans have visited the Jet.com site
Of Americans have purchased from Jet.com
How did you hear about Jet.com?
“ABC News”“Fox News”
“I saw an offer on Brad’s deals”“I heard about this company on the local
news…”“I saw a segment on the Today show last
week”“I think it was on FOX Business or CNBC”
“I was told by a shopping/coupon group on Facebook to sign up for a free t-shirt”
“My friend”“Read about it on Yahoo Site”
“Work offered a free membership for a year”“There was an article about it in the Wall
Street Journal”
Source: IPSOS U.S. eNation survey July 31– August 3, 2015 5
Of those who have visited Jet.com, 59% are 18-34, 61% are college educated, 81% earn $50K+ and 84% are full-time
employed.
Early Jet.com visitor profileJet.com Site Visitor Audience
CompositionAmazon Prime Member
Profile
18-34 59% 41%
35-54 33% 37%
55+ 8% 21%
College Education 61% 53%
$50K+ Income 81% 70%
Kids in HH 55% 38%
Full-Time Employed 84% 55%
Source: IPSOS U.S. eNation survey July 31– August 3, 2015 6
Jet.com has built awareness fastest among radio listeners
% of heavy/medium media users aware of Jet.com
Radio
TV
Online
21%
14%
13%
Source: IPSOS U.S. eNation survey July 31– August 3, 2015 (Heavy/Medium Radio listeners: 327 respondents listening 1:15+ per day, Heavy/Medium Television viewers: 472 respondents viewing 3+ Hours per day, Heavy/Medium Online: 577 Respondents online 3+ hours per day.)
1 out of 5 heavy/medium radio listeners are already aware of Jet.com
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Jet.com site visitation is 2x higher among radio listeners
% of heavy/medium media users who have visited Jet.com
Radio
TV
Online
13%
7%
7%
Nearly 1 out of 8 heavy/medium radio listeners have visited Jet.com
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Source: IPSOS U.S. eNation survey July 31– August 3, 2015 (Heavy/Medium Radio listeners: 327 respondents listening 1:15+ per day, Heavy/Medium Television viewers: 472 respondents viewing 3+ Hours per day, Heavy/Medium Online: 577 Respondents online 3+ hours per day.)
Jet.com purchases are 2x higher among radio listeners
% of heavy/medium media users who have purchased from Jet.com
Radio
TV
Online
8%
4%
4%
Nearly 1 out of 13 heavy/medium radio listeners have purchased from Jet.com
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Source: IPSOS U.S. eNation survey July 31– August 3, 2015 (Heavy/Medium Radio listeners: 327 respondents listening 1:15+ per day, Heavy/Medium Television viewers: 472 respondents viewing 3+ Hours per day, Heavy/Medium Online: 577 Respondents online 3+ hours per day.)
Radio reaches the Jet.com target demographic (18-34, have kids, full-time employed)
18-34, Work Full-time & Have Kids at Home(Heaviest Users of Each Medium)
Radio
Internet
Magazines
133
127
100
How to read: 18-34-year-old full-time workers with kids are 33% more likely than the average adult to listen to radio heavily
Newspapers 43
TV 36
Source: 2014 Doublebase GfK MRI, Quintile I
Inde
xed
to U
.S. A
dults
18+
Pop
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Among Amazon Prime members, 1 out of 5 are already aware of Jet.com and 1 out of 10 have already purchased. Among all Americans, 13% are aware of Jet.com and 3% have made a
purchase.
Amazon Prime members have much stronger awareness and usage of Jet.com vs. General Population
Jet.com Amazon Prime Members Total U.S.
Awareness 22% 13%
Visited 15% 6%
Purchased 10% 3%
Source: IPSOS U.S. eNation survey July 31– August 3, 2015. Amazon Prime Members = 292 Respondents
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1
2
3
Just two weeks after launch, PR fuels fast awareness of Jet.com
Early Jet.com visitors are highly concentrated among 18-34’s, full-time employed, kids in HH, college educated and those with 50K+ income
Key Findings of Jet.com Research
In Conclusion
Radio listeners show the highest awareness, visitation and purchases versus TV and online
4 Radio’s time spent is strongest in the Jet.com target demographic (18-34, have kids, full-time employed)
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5 Amazon Prime members show strong early awareness and usage of Jet.com
Thank You
Appendix: Jet.com Profile as of August 3, 2015% of demographic that is aware, have visited or purchased at Jet.com
Awareness Site Visitation Have Purchased18-34 18% 12% 8%35-54 11 6 255+ 9 2 --
Income greater than $50K 16 9 5Income less than $50K 7 3 1
Kids in HH 20 13 9No kids in HH 10 4 1
College Education 17 8 4No college education 9 4 2
Work full-time 19 12 7Work part-time 10 3 1Not employed 6 2 --
Have Amazon Prime 22 15 10
Source: IPSOS U.S. eNation survey July 31– August 3, 2015 14