october 2015 monthly performance pack

October 2015

Monthly Performance Pack

Mimmi Andersson, BBC iPlayer

BBC Communications

07725641207 | [email protected]

Monthly summary – October 2015

Slide 2

• 313 million TV and radio requests for programmes on BBC iPlayer in October. As the nights draw in, TV increases in

appeal and there were 15m more TV requests than in October last year.

• Requests from computers, mobiles and tablets all increased this month (up +5%, 9% and 8% respectively).

• The Apprentice topped the programmes list this month with Episode 2 receiving 1.9 million requests. Exclusively available on BBC iPlayer, Matt Edmondson's Meet the Candidates also performed well, with 1.1m requests. The stars of the Autumn schedule, Doctor Foster and The Great British Bake Off had their final episodes in October and these also performed strongly.

• The News Quiz proved particularly popular this month, making up four of the top five requested radio programmes. Ken Bruce also featured heavily as well as the usual mix of the Radio 1 and Radio 2 Breakfast Shows.

• Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2015.

Consistent with previous months:

• The profile of BBC iPlayer users has evened out over time in terms of male/female ratio, but remains strongly under-55 in terms of age, which is younger than the typical TV viewer or radio listener’s profile (although more in line with home broadband users).

• BBC iPlayer is used for TV at roughly the same time of day as linear TV viewing, although there is proportionally more daytime and late-peak use. For radio, BBC iPlayer is used far more in daytime than traditional radio listening, which peaks at breakfast-time.

Index

Slide 3

Page Content

4-6 Monthly BBC iPlayer requests by media type

7 Weekly BBC iPlayer unique browsers by media type

8-10 Weekly requests by media and device type

11 TV and radio requests - live vs catch-up

12 Notes about the data in this report

13 Top TV programmes

14 Top radio programmes

15 Top Off Schedule Episodes

16 Use of BBC iPlayer for TV by time of day

17 Use of BBC iPlayer for radio by time of day

18 Profile of BBC iPlayer users

19 Glossary

16

18

27

24

25

25

26

25

26

26

29

28

32

30

33

30

33

31

27

28

28

31

32

32

35

32

38

33

37

36

37

40

40

44

46

44

46

46

48

45

49

42

45

46

50

49

40

42

61

68

72

74

76

69

77

74

69

63

68

69

74

67

72

64

71

70

66

64

75

80

80

78

79

57

57

53

54

51

55

53

58

58 45

50 52

52

55

51

62

59

61

71

78

86

88

87

84

93

97

86

87

91

86 108

109

114

127

117

122

108

122

120

117

115

113

134

139

143

145

146

142

140

138

125

130

151

150

165

167

174

212

194

200

183

181

170

164

159

176

200

198

202 2

42

235

250

205

205

194

171

182

186

240

257

259

273

259

225

222

226

200

203

226

276

255

62

69 78

76

81

76 87

85

87 97 107

114

120

116

118

123

130

117

114

119

114 1

39

141

145 162

148

160

141

159

157

153

155

153 1

78

185

187

191

192

190

185

187

167

175 196

199

213

207

217

272

262

272

257

257

239

242

234

245

263

266

271

316

302 322

269

276

264

237

247

261

320 336*

337

352

315

281*

275

280

251

258

278

334

313

Ja

n 0

9Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pt

Oc

tN

ov

De

cJa

n 1

0Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

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Se

pO

ct

No

vD

ec

Ja

n 1

1Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n 1

2Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

3Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

4Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

5Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

Requests for TV programmes

Requests for radio programmes

There were 313 million TV and radio requests for programmes on BBC iPlayer in October. As the nights draw in, TV increases in appeal and there were 15m more TV requests than in October last year. Radio requests are still being undercounted due to changes made to radio streaming services (find out more on the BBC Internet blog).

Total monthly BBC iPlayer requests across all platforms, since 2009

Slide 4

Mill

ion

s o

f re

qu

est

s p

er m

on

th

SO

ME

DA

TA

MIS

SIN

G *

* Please refer to slide 12 for guide notes

RADIO DATA

MISSNG

Measurement

correction

* In September, TV request figures were inflated, please refer to slide 12 for details

Off-schedule episode data

included from January

2014

TV requests

inflated

http://www.bbc.co.uk/blogs/internet/entries/977a1954-658f-4fb2-a23c-71680c49882f

0.6

0

.7

0.9

0

.8

0.8

0

.8

0.8

0

.8

0.9

0

.9

1.0

0

.9

1.0

1

.1

1.1

1

.0

1.1

1

.0

0.9

0

.9

1.0

1

.0

1.1

1

.0

1.1

1

.1

1.2

1

.1

1.2

1

.2

1.2

1

.3

1.3

1

.4

1.5

1

.4

1.5

1

.6

1.6

1

.5

1.6

1

.4

1.4

1

.5

1.7

1

.6

1.3

1

.4

2.0

2

.4

2.3

2

.5

2.4

2

.3

2.5

2

.4

2.3

2

.0

2.3

2

.2

2.4

2

.4

2.3

2

.1

2.3

2

.3

2.1

2

.1

2.5

2

.6

2.7

2

.5

2.5

2

.0

1.8

1

.8

1.7

1

.7

1.8

1

.7

1.9

1

.9 1.6

1

.8

1.7

1

.7

1.8

1

.7

2.0

1

.9

2.0

2

.3

2.6

2

.8

2.9

3

.1

2.7

3

.1

3.1

2

.9

2.8

2

.9

2.9

3.5

3

.6

3.7

4

.1

4.2

3

.9

3.6

3

.9

4.0

3

.8

3.7

3

.8 4.3

4

.6

4.6

4

.7 5.2

4

.6

4.7

4

.5

4.2

4

.2 4.9

5

.0

5.3

5

.6

5.6

6

.8 6.9

6

.4

6.1

5

.8

5.7

5

.3

5.1

5

.9

6.5

6

.6

6.5

7

.8

8.4

8

.1

6.8

6

.6

6.5

5

.5

5.9

6.2

7

.7 8.6

8

.4

8.8

9

.2

7.2

7

.4

7.3

6

.7

6.6

7

.3

9.2

8

.2

2.1

2

.4

2.5

2

.5

2.6

2

.5

2.8

2

.7

2.9

3

.3 3.6

3

.7

3.9

4

.2

3.8

4

.1

4.2

3

.9

3.7

3

.8

3.8

4.5

4

.7

4.7

5.2

5

.3

5.2

4

.7 5.1

5

.2

4.9

5

.0

5.1

5.8

6.2

6

.0

6.2

6.8

6

.1

6.2

6

.0

5.6

5

.7 6

.3

6.6

6

.9

6.9

7

.0

8.8

9

.3

8.8

8

.6

8.3

8

.0

7.8

7

.5 8

.2

8.5

8.9

8

.7

10.2

10.8

1

0.4

9

.0

8.9

8

.8

7.6

8

.0

8.7

1

0.3

11.2

* 1

0.9

1

1.3

1

1.3

9

.1

9.2

9

.0

8.4

8

.3 9

.0

11.1

1

0.1

Ja

n 0

9Fe

bM

ar

Ap

rM

ay

Ju

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lA

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Se

pt

Oc

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ov

De

cJa

n 1

0Fe

bM

ar

Ap

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ay

Ju

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ct

No

vD

ec

Ja

n 1

1Fe

bM

ar

Ap

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ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n 1

2Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

3Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

4Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

5Fe

bM

ar

Ap

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ay

Ju

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ct

Daily TV requests Daily radio requests

Average daily BBC iPlayer online requests

Slide 5

Mill

ion

s o

f re

qu

est

s p

er

da

y (

av

era

ge

mo

nth

ly)

There was an average of 10.1m daily requests on BBC iPlayer in October, with radio requests remaining stable month on month. TV requests were inflated in September – see slide 12 for details – but compared to October 2014, the daily number of TV requests is up by half a million.

Measurement

correction

SO

ME

DA

TA

MIS

SIN

G *

*

RADIO DATA

MISSNG

*

* Figures now include requests for programmes only on iPlayer. Please refer to slide 12 for guide notes

Off-schedule episode data


2014

TV requests

inflated

TV only: Monthly requests to BBC iPlayer year-on-year

This shows the seasonal pattern of BBC iPlayer. Because a lot of BBC iPlayer viewing is catch-up, there is a strong link with linear TV – so highest in autumn and winter; however, major events and schedule variations cause significant monthly differences. The line for 2015 shows that October is up year on year, and up by more than 50m compared to June this year.

Slide 6

0

50

100

150

200

250

300

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

BB

C iP

laye

r m

on

thly

re

qu

est

s (m

illio

ns)

2015

2014

2013

2012

2011

2010

2009

LONDON

OLYMPICS

DATA MISSING

DATA MISSING

October 2015: 255m Off-schedule episode data


2014

* Figures now include requests for programmes only on iPlayer. Sept 2015 saw inflated TV requests. Please refer to slide 12 for guide notes

TV requests

inflated

Weekly unique browsers to BBC iPlayer

Slide 7

As well as measuring the number of requests for programmes, we also measure unique browsers to BBC iPlayer. “Unique browsers” is an industry-standard measure of unique devices/web browsers (not individuals) accessing a service. If a person uses a different device at work and at home, or uses two different browsers on one computer, they would count as two

unique browsers. Conversely, if multiple users watch or listen on the same device/browser, only one unique browser would be counted.

In October 2015, there were an average of 18.6m unique browsers per week to BBC iPlayer (TV and Radio).

Source – ComScore (Digital Analytix)

18.6

15.9

5.6

0

2

4

6

8

10

12

14

16

18

20

Jan-14 Mar-14 May-14 Jul-14 Sep-14 Nov-14 Jan-15 Mar-15 May-15 Jul-15 Sep-15

Mill

ion

s

All BBC iPlayer

Browsers

BBC iPlayer (TV)

BBC iPlayer Radio

iPlayer Radio browsers are overcounted in

September as a result of inflated Android

app figures. This affects both radio and

total browsers

62 68 76 81 78 70 65 66 60 65 67 68 74

73 75 80 84 79

67 62 63 56

61 62 61 66

97 102

97 100

92 94

84 82 73

73 76 87 92

11 11 10

10 9

5 8 8

7 7 10

16 9

42 46 37

40 30

24 25 34

29 28 27

34 34

8 6 5

5

6

6 10 11

11 12

18

38 20 28

29 30 31

21

14 20 16

15 12 19

30 18

320 336 337

352

315

281 275 280

251 258 278

334 313

Oc

t

No

v

De

c

Jan

-15

Fe

b

Ma

r

Ap

r

Ma

y

Jun

Jul

Au

g

Se

p

Oc

t

Unknown

Internet TV /

connected devices

TV platform

operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are historically mostly due to online radio services such as the TuneIn radio app, or more recently due to changes to TV devices.

19% 20% 23% 23% 25% 25% 24% 24% 24% 25% 24% 20% 24%

23% 22% 24% 24% 25% 24%

23% 23% 22% 24% 22%

18% 21%

30% 30% 29% 28%

29% 34% 31% 29% 29%

28% 27%

26%

29%

3% 3% 3% 3%

3% 2%

3% 3% 3% 3% 3%

5%

3%

13% 14% 11% 11% 10% 9%

9% 12% 12% 11% 10%

10%

11%

2% 2% 2% 2% 2% 2% 4% 4% 5% 5%

7% 11%

6% 9% 9% 9% 9% 7% 5% 7% 6% 6% 5% 7% 9% 6%

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

TV and radio: Requests for programmes by device type

There were 313 million TV and radio requests for programmes on BBC iPlayer in October. Requests from computers, mobiles and tablets all increased this month (up +5%, 9% and 8% respectively).

Slide 8

% of requests Number of requests (millions)

45%

20%

---- SOME DATA MISSING * ----

SOME RADIO DATA MISSING*


TV requests

inflated

TV requests

inflated

20% 20% 22% 22% 22% 21% 19% 19% 20% 20% 19% 16% 19%

28% 26% 28% 28% 28% 27%

25% 25% 25% 26% 23%

19% 22%

23% 25% 25% 25% 26% 31%

28% 26% 25% 25% 25%

23%

27%

5% 4% 4% 4% 4% 2%

3% 3% 3% 3% 4%

6%

3%

17% 18% 14% 15% 12% 11% 11% 15% 15% 14%

12%

12%

13%

3% 2% 2% 2% 2% 3% 4% 5% 6% 6%

8% 14%

8%

4% 4% 5% 5% 6% 6% 9% 7% 7% 6% 8% 11% 7%

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox.

TV only: Requests for programmes across BBC iPlayer by device type

Requests increased across almost all devices compared to September (the exceptions being on TVs and consoles where requests were artificially inflated in September).

Slide 9

48 50 57 60 57 47 43 43 39 42 43 43 48

67 68 73 77 72

60 55 56

49 52 53 52 57

56 65

65 67

67

69 61 59

50 51 57 64

69

11 11

10 10

9

5

8 8

7 7

10 16

9

41

46 37

40 30

24 25 34

29 28 27

34 34

8

6 5 5

6

6 10

11

11 12 18

38 20 10

11 12

14

17

14 20

16

14 12

18

29

17 240

257 259 273

259

225 222 226

200 203

226

276

255

Oc

t

No

v

De

c

Jan

-15

Feb

Ma

r

Ap

r

Ma

y

Jun

Jul

Au

g

Se

p

Oc

t

Unknown

Internet TV /

connected devices

TV platform operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL


41%

25%


TV requests

inflated

TV requests

inflated

1518 20 21 20 23 22 23 21

24 24 25 26

67

77 7

8 7 77

8 9 9 9

4137 32

33

2526

23 2323

22 2023 23

18 1818

17

40

0 00

00

80 8078 79

57 57

53 5451

5553

58 58

Oc

t

No

v

De

c

Jan-1

5

Feb

Ma

r

Ap

r

Ma

y

Jun

Jul

Aug

Sep

Oc

t

Unknown

Internet TV / connected

devices

TV platform operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

Radio only: Requests for programmes across BBC iPlayer by device type

Slide 10

There were 58m radio requests recorded in October, though some data is not being counted following changes to radio streaming - find out more here: http://www.bbc.co.uk/blogs/internet/entries/977a1954-658f-4fb2-a23c-71680c49882f

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are historically mostly due to online radio services such as the TuneIn radio app, which we were unable to classify accurately by device.


18% 22% 25% 27%

36% 40% 42% 43% 41% 43% 45% 43% 44% 7% 9%

10% 9%

12%

14% 14% 14% 13%

16% 17%

16% 16% 51% 46% 41% 42%

44%

45% 44% 43% 45% 41% 38% 41% 39%

23% 23% 23% 22%

7% 1% 0% 1% 1% 1% 0% 1% 1%

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

RADIO DATA MISSING*

RADIO DATA MISSING*











TV and radio requests: live vs catch-up online requests

Slide 11

8% of TV requests were for live TV viewing in October. (Some live-listening radio data is missing currently, so radio trends should be treated with caution.)

% requests for TV programmes % requests for radio programmes

17

18

19

20

25

27

27

27

28

30

36

32

33

83

82

81

80

75

73

73

73

72

70

64

68

67

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

On-demand Simulcast

Please refer to slide 12 for guide notes

* SOME DATA MISSING FROM FEB

92%

93%

92%

92%

92%

91%

92%

91%

92%

91%

93%

93%

92%

8%

7%

8%

8%

8%

9%

8%

9%

8%

9%

7%

7%

8%

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Se

p

Oc

t

On-demand Simulcast

Notes for figures in this report

Slide 12

TV requests were inflated between 25th August and 29th September by around 18-25%, please treat these figures with caution.

iPlayer Radio figures were over counted in September as a result of inflated Android app figures.

In August we added requests for programmes which are only on iPlayer to the totals for programmes previously shown on linear TV. On

average this has boosted the totals by 2%. This data has been back-dated to January 2014.

Some changes were made to radio streaming services in February , which has resulted in gaps in our reporting for some streams. Find out more

on the BBC Internet blog.

Some TV request data was not captured in March 2015. We estimate around 17m requests are missing from TV platforms in March.

Some TV request data is also missing for 2014 - about 3.5m requests in August and 11.5m requests in September from computer devices, and

about 6m requests are missing in November, across all device types. We are not including these estimates in the graphs in this report.

The remainder of this report excludes data from Virgin Media cable and Sky. Virgin Media cable is not included as the data arrives later than

BBC internal AV stats and Sky is treated separately as it is not currently consolidated within BBC iStats AV systems.

These notes apply to all the data in this pack and should be included as footnotes when quoting any of these figures. A glossary is on page 20.

• Requests data is collected via a BBC internal data warehouse (BBC iStats). The methodology adheres to industry standard guidelines as

defined by JICWEBs and ABCe, with the exception that the BBC data is based on a 25% sample of users and not 100%. The BBC are working

towards 100% sample over the coming months. Unique browser data is reported by the Comscore Digital Analytix tool.

• In 2009 the BBC refined its methodology for measuring AV requests, so figures for 2007/8 are not comparable.

• Note on the top 20 lists for TV and radio episodes: these show the most-requested individual episodes for the month, for interest, but only

represent a fraction of all the episodes available on iPlayer. They are indicative only, since they do not represent total request numbers per

series.

• Unless specified otherwise, figures include requests for both on-demand catch-up (streams and downloads), or views of live simulcasts. We

cannot report download playback due to data privacy restrictions. All data is for the UK only and excludes listening outside the UK

• This data includes requests via BBC iPlayer on any BBC website – whether on a programme, channel or station page, via the pop-out

console, or on the BBC iPlayer website itself.

• This report does not include requests for web-only content (such as online news or sport coverage) – only requests for full-length

programmes which have been transmitted on a TV channel or radio station.

• Please quote the source of request figures as “BBC iStats”.



BBC iPlayer - top 20 TV episodes, October 2015 (excluding Virgin Media cable and Sky)

Slide 13

The Apprentice Series 11 Episode 2 1,860,000

Doctor Foster Episode 5 1,843,000




The Great British Bake Off Series 6 Episode 11 1,619,000

Doctor Who Series 9 Episode 3 1,407,000


Strictly Come Dancing Series 13 Episode 6 1,245,000



From Darkness Episode 1 1,210,000


Rooney: The Man Behind the Goals 05/10/15 1,141,000

The Apprentice Series 11 Meet the Candidates 1,121,000

Have I Got News for You Series 50 Episode 1 1,074,000

EastEnders 02/10/15 1,056,000

EastEnders 09/10/15 1,034,000

EastEnders 06/10/15 1,024,000







From Darkness Episode 1 1,210,000

Rooney: The Man Behind the Goals 05/10/15 1,141,000

Have I Got News for You Series 50 Episode 1 1,074,000

EastEnders 02/10/15 1,056,000

River Episode 1 1,001,000

The Dumping Ground Series 3 Episode 11 904,000

The Last Kingdom Episode 1 767,000

Topsy and Tim Series 3 Episode 3 755,000

The Next Step Series 3 Episode 15 738,000

Russell Howard's Good News Series 10 Episode 1 675,000

Is Britain Racist? 05/10/15 642,000

Match of the Day 2015/2016 17/10/15 634,000

The Graham Norton Show Series 18 Episode 5 596,000

Mock the Week Series 14 Episode 11 591,000

Sir Alex Ferguson: Secrets of Success 11/10/15 545,000

BBC iPlayer Top 20 TV episodes – All

Total requests per ep. BBC iPlayer Top 20 TV episodes –

most requested episode per series Total requests per ep.


The Apprentice topped the programmes list this month with Episode 2 receiving 1.9 million requests. Exclusively available on BBC iPlayer, Matt Edmondson's Meet the Candidates also performed well, with 1.1m requests. The stars of the Autumn schedule, Doctor Foster and The Great British Bake Off had their final episodes in October and these also performed strongly.

BBC iPlayer - top 20 radio episodes, October 2015

Slide 14

The News Quiz Series 88 Episode 3 164,000




Poirot Death in the Clouds 19/04/2008 141,000

Hercule Poirot - The ABC Murders 23/06/07 127,000

The Radio 1 Breakfast Show 23/10/2015 122,000

The Chris Evans Breakfast Show 23/10/2015 119,000

Ken Bruce 12/10/2015 108,000

The Unbelievable Truth Series 15 Episode 6 107,000

Just a Minute Series 73 Episode 1 105,000

Ken Bruce 23/10/2015 105,000

Miss Marple The Murder at the Vicarage Episode 1 105,000

Desert Island Discs 25/10/2015 99,000

Ken Bruce 21/10/2015 98,000


Ken Bruce 22/10/2015 94,000





Poirot Death in the Clouds 19/04/2008 141,000

Hercule Poirot - The ABC Murders 23/06/07 127,000



Ken Bruce 12/10/2015 108,000



Miss Marple The Murder at the Vicarage Episode 1 105,000


Charles Paris Mystery Episode 1 92,000

The Archers 04/10/15 85,000

Jeremy Vine 19/10/15 83,000

Miss Marple's Final Cases Episode 2 76,000

Scott Mills 30/09/15 74,000

Steve Wright in the Afternoon 12/10/2015 74,000

Miss Marple The Body in the Library 30/04/2005 73,000

Clara Amfo 23/10/15 73,000

That Mitchell and Webb Sound Series 5 Episode 4 70,000

5LS Premier League Football Chelsea v Liverpool 70,000

BBC iPlayer Top 20 Radio episodes – All

Total requests per ep. BBC iPlayer Top 20 Radio episodes –


The News Quiz proved particularly popular this month, making up four of the top five most requested radio programmes. Ken Bruce also featured heavily as well as Radio 1 and Radio 2 Breakfast Shows.


BBC iPlayer - top 20 TV episodes, September 2015* (excluding Virgin Media cable and Sky)

Slide 15

Doctor Foster Episode 1 Episode 1 1,973,000








EastEnders 01/09/15 1,237,000

EastEnders 11/09/15 1,226,000

EastEnders 18/09/15 1,187,000

EastEnders 15/09/15 1,181,000

EastEnders 17/09/15 1,167,000

EastEnders 04/09/15 1,111,000

Lady Chatterley's Lover 06/09/15 1,091,000

EastEnders 08/09/15 1,079,000

EastEnders 03/09/15 1,078,000

EastEnders 10/09/15 1,078,000


Cradle to Grave Episode 1 1,052,000

Doctor Foster Episode 1 Episode 1 1,973,000



EastEnders 01/09/2015 1,237,000

Lady Chatterley's Lover 06/09/15 1,091,000


Cradle to Grave Episode 1 1,052,000

The Next Step Series 3 Episode 7 940,000

An Inspector Calls 13/09/15 877,000

The Gamechangers 15/09/15 830,000

Topsy and Tim Series 3 Episode 1 787,000

Secrets of China Episode 2 755,000

The Go-Between 20/09/15 678,000

Casualty Series 30 Episode 3 661,000

Mock the Week Series 14 Episode 7 621,000

Special Forces - Ultimate Hell Week Episode 2 608,000

Dragons' Den Series 13 Episode 9 605,000

Boy Meets Girl Episode 1 579,000

Would I Lie to You? Series 9 Episode 6 518,000

Eat Well for Less? Series 2 Episode 1 503,000

BBC iPlayer Top 20 TV episodes – All

Total requests per ep. BBC iPlayer Top 20 TV episodes –



Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2015. Requests data was inflated by 18-25% in September

While The Great British Bake Off was hugely popular in September, new drama series Doctor Foster did even better. The return of Doctor Who and Strictly Come Dancing boosted viewing even further, and an honourable mention must go to the Doctor Who Prologue – only available on iPlayer – which earned 869,000 requests (enough to put it in the top 20 in any other month).

BBC iPlayer - top 20 radio episodes, September 2015*

Slide 16







Miss Marple's Final Cases Tape-Measure Murder Ep 1 131,000

Dead Ringers Series 15 Episode 5 115,000



Agatha Christie Crooked House Episode 1 102,000

Ken Bruce 23/09/2015 102,000


The Archers 01/09/15 95,000



Poirot The Adventure of the Clapham Cook 31/08/2015 91,000



The Radio 1 Breakfast Show with Nick Grimshaw 88,000



Miss Marple's Final Cases Tape-Measure Murder Ep 1 131,000



Agatha Christie Crooked House Episode 1 102,000

Ken Bruce 23/09/2015 102,000


The Archers 01/09/15 95,000



Poirot The Adventure of the Clapham Cook 31/08/2015 91,000

Wimsey Five Red Herrings Episode 1 85,000

Clara Amfo 23/09/2015 81,000

Test Match Special England v Australia 11/09/2015 78,000

Saturday Drama 13/11/2010 68,000

Meet David Sedaris Series 5 Episode 6 67,000

5LS Premier League Football Man U v Sun 26/09/2015 67,000

Jeremy Vine 14/09/15 66,000

Steve Wright in the Afternoon 14/09/2015 64,000

BBC iPlayer Top 20 Radio episodes – All

Total requests per ep. BBC iPlayer Top 20 Radio episodes –


*Note: we have included September top 20 tables in this report as well as October, since data issues prevented us from publishing a report in September 2015

Radio 4 comedy The News Quiz topped the chart for Radio episodes again in September, and drama also continued to prove popular.


BBC iPlayer – use for TV online by time of day, October 2015

Slide 17

The scale for each line on this graph is different – traditional TV viewing is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for TV) being closer to the pattern of TV viewing, than of internet use, with proportionally more viewing in daytime and late peak

06:0

0

07:0

0

08:0

0

09:0

0

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0

11:0

0

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0

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0

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TV viewers

BBC iPlayer TV requests

Internet users (any website)

TV peak – 25.0 million

BBC iPlayer peak –653,000

Internet peak – 28.4 million

No

te: e

ac

h li

ne

ha

s a

ve

ry d

iffe

ren

t sc

ale

(s

ee

pe

aks)

Sources – TV from BARB October 2015, internet from Nielsen March 2012, BBC iPlayer from BBC iStats October 2015- see footnotes on final page for more detail


BBC iPlayer – use for radio online by time of day, October 2015

Slide 18 Please refer to slide 12 for guide notes

The scale for each line on this graph is different – traditional radio listening is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for radio) being in-between the pattern of radio listening and internet use, with proportionally more listening in daytime and evening compared with the traditional linear breakfast peak.

06

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Radio listeners

BBC iPlayer requests

for radio

Internet users (any

website)

Sources – radio from RAJAR Q3 2015, internet from Nielsen March 2012,

BBC iPlayer from BBC iStats October 2015 - see footnotes on final page for more detail

Radio peak – 13.1 million

BBC iPlayer peak – 123,000

Internet peak – 28.4 million

No

te: e

ac

h li

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ha

s a

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diffe

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t sc

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(se

e p

ea

ks)

BBC iPlayer usage is equally balanced between men and women, with the largest share of our audience aged between 16 and 34.

TV & iPlayer Product: demographics of BBC iPlayer users

57%

52%

52%

51%

52%

50%

44%

48%

49%

49%

48%

50%

0%

20%

40%

60%

80%

100%

2010 2011 2012 2013 2014 2015

Women

Men

43%

40%

39%

37%

46%

45%

39%

40%

39%

39%

35%

37%

19%

21%

22%

23%

19%

18%

0%

20%

40%

60%

80%

100%

2010 2011 2012 2013 2014 2015

55+

35-54

16-34

51% 49% 49% 49%

49% 51% 51% 51%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Users of BBC

iPlayer

Home

broadband

users

All TV viewers All Radio

Listeners

Women

Men

45% 33% 31% 30%

36%

36% 34% 34%

18% 31% 36% 36%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Users of BBC

iPlayer

Home

broadband

users

All TV viewers All Radio

Listeners

55+

35-54

16-34

Gender (latest 4 quarters) Age (latest 4 quarters)

Sources: ART (1000 UK adults each month) or CMI from Q1 14 onwards / BARB.

Data up to Q3 2015, RAJAR Q3 15

METHOD CHANGE IN 2014

METHOD CHANGE IN 2014

Glossary

Slide 20

• Stream – click to play instantly

• Download – save to your device to play later. We cannot report on playback of downloads due to technical and data

privacy restrictions

• Users – a count of browsers accessing the online BBC iPlayer service. So, please note: if someone has a different device at

work and at home, they are counted twice. If a family watches on one device together, only one browser is counted. This is

the industry-standard way of counting “users” or “visitors” to websites

• Requests – the number of successful requests to stream or download a programme. We only count successful requests, where

a stream or a download actually starts, rather than “clicks” which can be repeated if the user does not see an immediate

reaction on the website

• Catch-up / on-demand – programmes requested after they have gone out on traditional TV/radio stations and are available

on BBC iPlayer

• Live / simulcast – streaming of live TV channels / radio stations on the website, at exactly the same time as broadcast on

traditional TV / radio stations

• Unique browsers – A browser is a unique and valid identifier to measure the number of device profiles requesting digital

content. Device profiles may include individual browser versions on a PC, mobile phone or internet enabled device. Any single

device can use multiple browsers.

Extra footnotes for slides 15-16 showing data for time of day • TV data – BARB average audience, live overnights, by hour, all individuals aged 4+, Total TV

• Radio data - RAJAR average audience, by hour, all adults 16+, all radio stations

• BBC iPlayer - average requests, by hour, all programmes, stream & downloading, live and on-demand, UK only

• Nielsen – user numbers, aged 2+ based on internet population estimate of 38 million individuals

october 2015 monthly performance pack

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