june 2010 - monthly performance report

NOT PROTECTIVELY MARKED


Non Emergency tel. no. 0300 111 2222

Monthly

Performance

Report

During the first quarter of 2010-11 Tayside Police evi-denced a 12% de-crease in Vandal-ism when com-pared to the same

time last year.

Further information is available from the Per-formance and Planning Unit. Telephone 01382 596701 / 6710 / 6711 / 6713.

Email : [email protected]

June 2010June 2010June 2010


2 NOT PROTECTIVELY MARKED

TABLE OF CONTENTS

This document is aligned with the Tayside Police Strategic Priorities and un-derlying Objectives. The publication is formulated under the three strands of

Public Confidence Public Safety Public Protection.

The Force Control Strategy, Single Outcome Agreements and the Scottish Po-licing Performance Framework are also supported by the performance infor-mation on the following pages

Introduction 3

Guidance information 6

Performance Highlights 7

Overview of Key Performance Indicators 8-15

PUBLIC CONFIDENCE 17

Domestic Abuse 18

Public Satisfaction/Consultation Update 19-21

Key Performance Indicators in more detail 24-25

Housebreaking (domestic dwelling, non-dwelling & commercial) 26

999 Telephone response times 27

Class A Drugs 28

Proceeds of Crime Act 29

Anti-Social Behaviour/Road Traffic Offences 29

Customer Satisfaction & Public Perception Survey information is

included throughout the document

PUBLIC SAFETY

This section subject to ongoing development: Measures will include:

Roads Policing, Vandalism, Alcohol related crime and disorder, 30

Robbery etc

PUBLIC PROTECTION

This section subject to ongoing development: Measures will include:

Violent Crime, Schools education, Drug awareness, Crime prevention

Partnership working etc

Contact details 32

Community Engagement update 21-23



FO

RC

E G

OV

ER

NA

NC

E F

RA

ME

WO

RK

N a t i o n a l F o c u s

L o c a l F o c u s

S c o t t i s h

G o v e r n m e n t

N a t io n a l O u t c o m e s

S c o t t i s h P o l i c in g

P e r f o r m a n c e

F r a m e w o r k

T a y s id e P o l i c e

P o l i c in g P la n

D iv is i o n a l P o l ic in g P la n s

D e p t . B u s in e s s P la n s ( i n c o r p o r a t i n g C o n t r o l

S t r a t e g y a n d S in g le O u t c o m e

A g r e e m e n t s )

S in g le Im p r o v e m e n t P la n

F in a n c ia l P la n

W o r k f o r c e P la n

C o r p o r a t e R i s k R e g i s t e r

S c o t t i s h P o l i c in g

B o a r d ( A C P O S

p r io r i t i e s )

S c o t t i s h C o n t r o l

S t r a t e g y &

S t r a t e g ic

A s s e s s m e n t

L e a d i n g t o . . .

P e r f o rm a n c e R e v ie w a n d

A s s e s s m e n t

C o m m u n i t y O u t c o m e s ( Q u a l i t y o f l i f e )

O r g a n is a t io n a l O u t c o m e s ( B u s in e s s B e n e f i t s )

INTRODUCTIONINTRODUCTIONINTRODUCTION

This report is published monthly and shows progress against force Key Performance Indicators (KPIs) and improvement targets. It draws information about operational performance together with details of service delivery.

The aim of the document is to provide information to the public and other stakeholders on force per-formance, and to support future planning and service development.

The report is framed around the three overarching principles of:

� Public Confidence - evidencing the effective delivery of policing services which meet the needs of the public;

� Public Safety - focusing on crime, the detection of crime and bringing offenders to justice; and ,

� Public Protection - ensuring that the public are safe, and feel safe from crime, disorder and harm.

The document contains information in support of one or more of the following frameworks and national outcomes. Where this appears it will be clearly marked with a symbol. The diagram below shows links to those other frameworks and outputs that impact upon Tayside Police.



The National Focus features the Scottish Gov-ernment Framework (National Outcomes), the establishment of the Scottish Policing Board (ACPOS Priorities) and the Scottish Policing Per-formance Framework (SPPF) all of which contain elements which inform the Scottish Strategic As-sessment and subsequent Force Control Strat-egy.

SCOTTISH GOVERNMENT NATIONAL OUT-SCOTTISH GOVERNMENT NATIONAL OUT-COMESCOMES

These outcomes underpin the Government’s Strategic Objectives ~ to create a Scotland which is

− Wealthier & Fairer,

− Smarter,

− Healthier

− Safer & Stronger

− Greener

There are 15 national outcomes in all, several of which rely on the contribution made by the police in order to achieve them. (More information un-der Single Outcome Agreements on the next page.)

ACPOS PRIORITIESACPOS PRIORITIES

Each year the Scottish Police Service under ACPOS develops a Scottish Strategic Assess-ment and this explains the strategy for the police in Scotland for the year ahead. The document draws on information provided by all the Scottish forces and law enforcement agencies as well as information from key partner agencies including the Scottish Government, Local Authorities and the public. It is through this document that the risk regarding crime and disorder threats impact-ing on Scottish communities is prioritised.

The very high risk crime and disorder issues identified by the most recent Scottish Strategic Assessment were:

• Serious and Organised Crime Groups

• Violence

• Public Protection

• Anti Social Behaviour

• Terrorism

From a local perspective, Tayside Police has

added Class A drugs and Roads Policing as very high priorities.

SCOTTISH POLICING PERFORMANCE SCOTTISH POLICING PERFORMANCE FRAMEWORKFRAMEWORK

The Scottish Policing Performance Framework (SPPF) was launched across Scotland in April 2007. The SPPF is the product of significant col-laborative working between the Association of Chief Police Officers in Scotland (ACPOS), the eight Scottish Police Forces, the Scottish Gov-ernment, Her Majesty’s Inspectorate of Con-stabulary for Scotland (HMICS), Audit Scotland, the Scottish Police Authorities Conveners’ Forum and the Scottish Police Services Authority.

The key aims of the SPPF are:

♦ To develop a single suite of performance measures which reflects the breadth and vari-ety of policing activity across Scotland;

♦ To create a framework which supports man-agers throughout the police service in under-standing, reflecting on and improving perform-ance so that forces can provide more effec-tive policing within Scottish communities;

♦ To provide a mechanism for improved ac-countability at local and national levels through the publication of consistent and transparent performance information, which will support the Scottish Government, Police Authorities and the general public in their un-derstanding of policing performance; and

♦ To provide a basis for robust performance management and, in turn, performance im-provement.

ACPOS endorses the incorporation of the SPPF in forces’ performance reports and indeed the force is subject to external scrutiny to this effect. This supports greater consistency and transpar-ency when reporting performance information to Police Boards, other stakeholders and the public throughout Scotland.

THE NATIONAL FOCUSTHE NATIONAL FOCUS



CONTROL STRATEGYCONTROL STRATEGY

The threat and risk assessment contained within the Tayside Strategic Assessment 2010/11 highlighted the following High Risk areas for the force:

• Serious and Organised Crime Groups

• Class ‘A’ Drugs

• Public Protection and Safety

• Alcohol Related Crime and Disorder and Anti-Social Behaviour

• Terrorism

• Roads Policing

SINGLE OUT COME AGREEMENTSSINGLE OUT COME AGREEMENTS

Each local authority is responsible for developing its own set of Local Outcomes in line with appro-priate national outcomes. The measures differ across councils (rightly so) as the three local au-thorities differ in relation to geography, demo-graphics, areas of deprivation, unemployment, etc.

Tayside Police performance contributes to the achievement of these outcomes.

Angus Council measures fall under National Out-come 9: ‘We live our lives free from crime, disorder and danger’ which contributes to the Angus Council local initiative ’Communities in Angus are safe, secure and vibrant’.

Dundee City Council measures fall under National Outcome 9: ‘We live our lives free from crime, disor-der and danger’ and Outcome 11:’ We have strong, resilient and supportive communities where people take responsibility for their own actions and how they affect others’ , which contributes to Dundee City Council Local Outcome 7: ‘Our communities will be safe and feel safe.’

Perth & Kinross Council measures under a compre-hensive range of outcomes:

National Outcome 9: ‘We live our lives free from crime, disorder and danger’ supporting Local Out-come: ‘Our communities will be safer.’

National Outcome 11: ’ We have strong, resilient and supportive communities where people take responsi-bility for their own actions and how they affect oth-ers’ , contributing to Perth and Kinross Council Local Outcome : ‘Our communities will be vibrant and ac-

tive.’

National Outcome 13: ‘We take pride in a strong, fair and inclusive national identity’, supporting Local Outcome: ‘Our area will have a positive image locally, nationally and inter-nationally.’

National Outcome 14: ‘ We reduce the global environ-mental impact of our consumption and production’, support-ing Local Outcome: ‘ Our area will have a sustainable natu-ral and built environment.’

National Outcome 15: ‘ Our public services are high qual-ity, continually improving, efficient and responsive to local people’s needs.’

BENCHMARKSBENCHMARKSBENCHMARKS

Where information is available, the Tayside Po-lice performance is shown in relation to the most recent results from other forces or partner agen-cies.

TAYSIDE POLICING PLANTAYSIDE POLICING PLANTAYSIDE POLICING PLAN

This document sets out a clear commitment to delivering the highest possible standards of po-licing to Tayside communities. Three Strategic Priorities identified for 2010-2011 are:-

− Working with Partners towards Safer Com-munities

− Increase Trust and Confidence

− Effective Performance

PUBLIC CONSULTATION PUBLIC CONSULTATION PUBLIC CONSULTATION --- SURVEY RE- SURVEY RE- SURVEY RE-

SULTSSULTSSULTS

The force undertakes a rolling programme of consultation whereby 300 members of the public, randomly selected from the edited electoral reg-isters of the three council areas encompassing Tayside, are contacted monthly and offered the opportunity to complete a Public Perception Sur-vey.

In addition, 300 Public Satisfaction surveys are distributed. These are designed to act as a measure of the extent to which the force and di-visions are achieving published standards of ser-vice contained within the policing plan.

Results from each survey are reported in alterna-tive quarterly performance publications.

For the first time, targets have been set for 2010/11 for public satisfaction levels with the service provided by the police. Public satisfaction is a key driver for improved force performance.

THE LOCAL FOCUSTHE LOCAL FOCUS



INTERPRETATION OF RESULTSINTERPRETATION OF RESULTSINTERPRETATION OF RESULTS

Baselines for improvement adopt the methodology used in previous years, incorporating the most re-cent three years average performance, taking account of the best ever recorded during that period.

For some KPIs an adjusted improvement target was agreed rather than the straight three-year average. This takes account of developing trends or patterns over the last 36 months and adjusts the target up or down accordingly.

Improvement Targets are agreed annually through a process of consultation with divisional command-ers and heads of departments.

Key Performance Indicators - results are evaluated against the following criteria:

Percentages are expressed to the nearest 0.5 decimal point.

Gold—better than the best (based on last 3 years)

Green—better than the average (Improvement Target)

Red—worse than the average

CONTENT OF DOCUMENTCONTENT OF DOCUMENTCONTENT OF DOCUMENT

The subjects of reporting differ from month to month depending on the level of performance. Where performance is adhering to the ‘norm’, based on remaining within upper and lower control limits, only minimal reporting takes place. Areas of concern or exceptional performance, lying outside the upper or lower control limits, is commented upon.

In addition, areas of police business not contained within the key performance indicators are reported on with a view to producing a balanced document, the aim being to promote the diverse range of services and interventions provided by the police that impact upon the communities served by the force .

PUBLICATION OF DOCUMENTPUBLICATION OF DOCUMENTPUBLICATION OF DOCUMENT

The document is published monthly on the force web-site in accordance with the statutory requirement under Section 13 of the Local Government (Scotland) Act 2003 which covers public performance report-ing in relation to the publication of performance information and evidence of continuous improvement.

GUIDANCE INFORMATION GUIDANCE INFORMATION

Control charts have been produced for reported crime. These are monitored in the background and analysed on a monthly basis. The charts set 'controls' described as Upper Control Limits (UCLs) and Lower Control Limits (LCLs). Applying statistical formulae to historical data defines the control limits. (Currently set at 2 standard devia-tions from the mean (average) for the years 2007/08 to 2009/10).

This means that results lying outwith these limits should be regarded as significant and would benefit from further investigation as to whether the outcome was the result of a known causal factor as opposed to random or natural fluctuation.

The following broad rules are applied to control charts to highlight causal factors other than ran-dom or natural variations operating within the re-corded data:

• any point that lies outside the UCL or LCL

• six or more consecutive points running up-wards or downwards

• seven or more consecutive points zig-zagging above or below the mean



This month’s highlights

TAYSIDE POLICE

Improved results compared to the same period last year (April to June 2009)

[pp = percentage point]

Customer Satisfaction:

• First contact: overall satisfaction ~ 0.9 pp improvement

• First contact: provision of name of person

dealing with enquiry ~ 2.4 pp improvement

• Updating the public: users receiving

update of progress ~ 0.9 pp improvement

Crime:

• Groups 1-4 recorded ~ 3.5% reduction

• Vandalism recorded ~ 12.0% reduction

• Vandalism detected ~ 3.0 pp improvement

• Sickness Absence (Police Officers) ~ 0.2pp reduction

Recorded Crime

% reduction in crime recorded when com-pared to same period last year (April to June 2009)

EASTERN DIVISION

• Violent Crime ~ 9.0% reduction

• Vandalism ~ 25.5% reduction

WESTERN DIVISION

• Groups 1 - 4 ~ 13.0% reduction

BEST IN FORCE

Detected Crime

The best cumulative detection rate at the end of June this year

EASTERN DIVISION

• Groups 1 to 4 ~ 47.5%

• Robbery ~ 100.0%

• Vandalism ~ 39.0%

• Housebreaking ~ 50.0%

WESTERN DIVISION

• Robbery ~ 100.0%



TAYSIDE POLICE: Crime in more detail TAYSIDE POLICE COMPARABLE TABLE OF CRIMES

PERIOD APRIL to JUNE

FORCE

2009/2010 2010/2011

CRIME CLASSIFICATIONMade

known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %

Made

known

DETECTIONS

number %

GROUP 1

Murder 3 3 100.0% 0 0 - -3 -100.0% 0 0 -

Attempted Murder 11 12 109.1% 13 12 92.3% 2 18.2% 6 6 100.0%

Culpable Homicide 0 0 - 0 0 - 0 - 0 0 -

Serious Assault 58 47 81.0% 71 62 87.3% 13 22.4% 17 16 94.1%

Robbery (Incl attempts) 33 25 75.8% 38 27 71.1% 5 15.2% 16 11 68.8%

Child Cruelty/Neglect 22 19 86.4% 14 14 100.0% -8 -36.4% 6 5 83.3%

Pos of Firearm with intent to endanger life 3 3 100.0% 2 2 100.0% -1 -33.3% 0 0 -

Abduction 6 6 100.0% 5 6 120.0% -1 -16.7% 1 2 200.0%

Threats 8 8 100.0% 6 4 66.7% -2 -25.0% 2 1 50.0%

Others 0 0 - 0 0 - 0 - 0 0 -

GROUP 1 - TOTAL 144 123 85.4% 149 127 85.2% 5 3.5% 48 41 85.4%

GROUP 2

Rape 12 11 91.7% 22 9 40.9% 10 83.3% 6 3 50.0%

Assault with intent to rape 3 2 66.7% 1 2 200.0% -2 -66.7% 1 1 100.0%

Indecent assault 33 23 69.7% 34 25 73.5% 1 3.0% 8 5 62.5%

Lewd & Libidinous practices 45 28 62.2% 11 18 163.6% -34 -75.6% 1 0 0.0%

Public Indecency 7 7 100.0% 6 3 50.0% -1 -14.3% 2 2 100.0%

Others 45 39 86.7% 14 11 78.6% -31 -68.9% 6 4 66.7%

GROUP 2 - TOTAL 145 110 75.9% 88 68 77.3% -57 -39.3% 24 15 62.5%

GROUP 3

Housebreaking ~ domestic dwelling 181 56 30.9% 263 67 25.5% 82 45.3% 102 28 27.5%

Housebreaking ~ domestic non-dwelling 70 10 14.3% 126 21 16.7% 56 80.0% 46 5 10.9%

Housebreaking ~ commercial 90 36 40.0% 114 30 26.3% 24 26.7% 39 9 23.1%

Theft, attempt theft from locked premises/property 143 124 86.7% 95 32 33.7% -48 -33.6% 31 12 38.7%

Theft, attempt theft from locked motor vehicle 162 31 19.1% 120 16 13.3% -42 -25.9% 49 4 8.2%

Theft, attempted theft of a motor vehicle 132 66 50.0% 108 55 50.9% -24 -18.2% 32 15 46.9%

Convicted thief in poss.of tools etc. w.i. to steal 8 8 100.0% 5 5 100.0% -3 -37.5% 3 3 100.0%

In building with intent to steal 49 37 75.5% 60 32 53.3% 11 22.4% 19 6 31.6%

Theft 1782 1032 57.9% 1783 1002 56.2% 1 0.1% 644 315 48.9%

Theft from motor vehicle 85 24 28.2% 88 16 18.2% 3 3.5% 35 7 20.0%

Reset 26 23 88.5% 11 11 100.0% -15 -57.7% 2 2 100.0%

Embezzlement 2 5 250.0% 5 4 80.0% 3 150.0% 1 2 200.0%

Fraud 144 87 60.4% 171 74 43.3% 27 18.8% 65 22 33.8%

Others 25 14 56.0% 31 13 41.9% 6 24.0% 17 5 29.4%

GROUP 3 - TOTAL 2899 1553 53.6% 2980 1378 46.2% 81 2.8% 1085 435 40.1%

GROUP 4

Fireraising 57 26 45.6% 61 21 34.4% 4 7.0% 20 6 30.0%

Malicious Damage/Vandalism 1598 494 30.9% 1407 480 34.1% -191 -12.0% 514 192 37.4%

Others 58 35 60.3% 43 33 76.7% -15 -25.9% 9 8 88.9%

GROUP 4 - TOTAL 1713 555 32.4% 1511 534 35.3% -202 -11.8% 543 206 37.9%

SUB-TOTAL OF GROUPS 1 TO 4 4901 2341 47.8% 4728 2107 44.6% -173 -3.5% 1700 697 41.0%

GROUP 5

Public mischief & wasting police time 71 72 101.4% 52 53 101.9% -19 -26.8% 20 21 105.0%

Escape or rescue from police custody or prison 9 9 100.0% 0 0 - -9 -100.0% 0 0 -

Resisting arrest or obstructing police officer 101 100 99.0% 79 79 100.0% -22 -21.8% 29 30 103.4%

General attempts to pervert the course of justice 29 27 93.1% 20 19 95.0% -9 -31.0% 8 9 112.5%

Sex Offenders' register offences 0 0 - 0 3 - 0 - 0 0 -

Bail - Fail to keep conditions 207 196 94.7% 206 203 98.5% -1 -0.5% 79 78 98.7%

Possession of offensive weapons 104 98 94.2% 113 100 88.5% 9 8.7% 27 25 92.6%

Drugs - supply, with intent to supply etc 139 138 99.3% 139 144 103.6% 0 0.0% 54 56 103.7%

Drugs - personal possession 463 468 101.1% 566 568 100.4% 103 22.2% 183 183 100.0%

Drugs - manufacture etc 11 11 100.0% 12 12 100.0% 1 9.1% 7 7 100.0%

Others 25 24 96.0% 30 27 90.0% 5 20.0% 12 11 91.7%

GROUP 5 - TOTAL 1159 1143 98.6% 1217 1208 99.3% 58 5.0% 419 420 100.2%

TOTAL OF GROUPS 1 TO 5 6060 3484 57.5% 5945 3315 55.8% -115 -1.9% 2119 1117 52.7%

JUNE



Overview of Key Performance Indicators

TAYSIDE POLICE

JUNE 2010 2010/11

Target

2010/11

RESULT

(cumulative)

2009/10

RESULT

(cumulative)

Best re-corded in

last 3 yrs

(annual)


First Contact: Overall satisfaction rating for service provided at first contact

91.5% 90.7% 89.8% 91.8%

First Contact:% of respondents who stated they were provided with the name of the person dealing with their enquiry

78.0% 82.0% 79.6% 78.3%

Updating the Public:% of Service Users who received an update on the progress of their enquiry

60.0% 52.8% 51.9% 54.8%

Visibility: % of respondents who had seen a police officer patrolling in the past month

75.0% 58.0% 75.4% 74.7%

Customer experience: Overall satisfaction rating for the customers experience of the service provided by Tayside Police

85.0% 80.2% 84.7% 84.8%

Crime:

Groups 1-4 recorded 18700 4728 4901 17997

Groups 1-4 detected 46.5% 44.5% 48.0% 48.0%

Violent crime recorded 610 149 144 578

Violent crime detected 83.0% 85.0% 85.5% 86.0%

Robbery recorded 160 38 33 135

Robbery detected 63.0% 71.0% 76.0% 69.0%

Vandalism recorded 5750 1407 1598 5264

Vandalism detected 31.0% 34.0% 31.0% 32.0%

Domestic Housebreaking recorded 775 263 181 725

Domestic Housebreaking detected 30.0% 25.5% 31.0% 33.0%

Resources:

Sickness Absence:police officers 4.5% 3.8% 4.0% 4.2%

Sickness Absence:police staff 5.0% 4.8% 4.5% 4.6%

% / pp change against 2009-10

+0.9pp

+2.4pp

+0.9pp

-17.4pp

-4.5pp

-3.5%

-3.5pp

+3.5%

-0.5pp

+15.0%

-5.0pp

-12.0%

+3.0pp

+45.0%

-5.5pp

-0.2pp

+0.3pp

pp = percentage point * Note: Variation in results may occasionally appear extreme due to the very small volume of crime involved



CENTRAL DIVISION: Crime in more detail TAYSIDE POLICE COMPARABLE TABLE OF CRIMES

PERIOD APRIL to JUNECENTRAL DIVISION

2009/2010 2010/2011


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.

number %M/K Det % Det

GROUP 1

Murder 1 1 100.0% 0 0 - -1 -100.0% 0 0 -

Attempted Murder 5 6 120.0% 10 9 90.0% 5 100.0% 5 5 100.0%


Serious Assault 25 18 72.0% 28 19 67.9% 3 12.0% 6 5 83.3%



Pos of Firearm with intent to endanger life 1 1 100.0% 2 2 100.0% 1 100.0% 0 0 -

Abduction 1 1 100.0% 3 3 100.0% 2 200.0% 1 1 100.0%

Threats 2 2 100.0% 2 2 100.0% 0 0.0% 0 0 -

Others 0 0 - 0 0 - 0 - 0 0 -

GROUP 1 - TOTAL 62 47 75.8% 72 51 70.8% 10 16.1% 23 17 73.9%

GROUP 2

Rape 4 5 125.0% 14 5 35.7% 10 250.0% 5 1 20.0%

Assault with intent to rape 1 1 100.0% 0 0 - -1 -100.0% 0 0 -

Indecent assault 18 10 55.6% 12 7 58.3% -6 -33.3% 2 1 50.0%

Lewd & Libidinous practices 21 15 71.4% 4 1 25.0% -17 -81.0% 1 0 0.0%

Public Indecency 3 1 33.3% 3 2 66.7% 0 0.0% 1 1 100.0%

Others 38 37 97.4% 10 8 80.0% -28 -73.7% 6 4 66.7%

GROUP 2 - TOTAL 85 69 81.2% 43 23 53.5% -42 -49.4% 15 7 46.7%

GROUP 3



Housebreaking ~ commercial 49 17 34.7% 32 10 31.3% -17 -34.7% 13 5 38.5%


Theft, attempt theft from locked motor vehicle 135 27 20.0% 91 10 11.0% -44 -32.6% 40 2 5.0%

Theft, attempted theft of a motor vehicle 96 44 45.8% 60 23 38.3% -36 -37.5% 15 5 33.3%

Convicted thief in poss.of tools etc. w.i. to steal 5 5 100.0% 5 5 100.0% 0 0.0% 3 3 100.0%


Theft 977 587 60.1% 1048 622 59.4% 71 7.3% 380 190 50.0%

Theft from motor vehicle 39 15 38.5% 35 2 5.7% -4 -10.3% 15 0 0.0%

Reset 11 10 90.9% 8 8 100.0% -3 -27.3% 2 2 100.0%

Embezzlement 2 3 150.0% 0 0 - -2 -100.0% 0 0 -

Fraud 75 46 61.3% 83 41 49.4% 8 10.7% 19 8 42.1%

Others 15 8 53.3% 14 4 28.6% -1 -6.7% 8 1 12.5%

GROUP 3 - TOTAL 1650 881 53.4% 1702 796 46.8% 52 3.2% 628 244 38.9%

GROUP 4

Fireraising 29 11 37.9% 39 10 25.6% 10 34.5% 15 4 26.7%

Malicious Damage/Vandalism 720 153 21.3% 738 234 31.7% 18 2.5% 293 116 39.6%

Others 37 16 43.2% 28 21 75.0% -9 -24.3% 2 2 100.0%

GROUP 4 - TOTAL 786 180 22.9% 805 265 32.9% 19 2.4% 310 122 39.4%

SUB-TOTAL OF GROUPS 1 TO 4 2583 1177 45.6% 2622 1135 43.3% 39 1.5% 976 390 40.0%

GROUP 5




General attempts to pervert the course of justice 8 8 100.0% 10 9 90.0% 2 25.0% 4 4 100.0%


Bail - Fail to keep conditions 95 83 87.4% 106 104 98.1% 11 11.6% 45 44 97.8%


Drugs - supply, with intent to supply etc 72 69 95.8% 59 61 103.4% -13 -18.1% 21 21 100.0%



Others 13 13 100.0% 18 16 88.9% 5 38.5% 6 5 83.3%

GROUP 5 - TOTAL 555 538 96.9% 629 617 98.1% 74 13.3% 224 220 98.2%

TOTAL OF GROUPS 1 TO 5 3138 1715 54.7% 3251 1752 53.9% 113 3.6% 1200 610 50.8%

JUNE




JUNE 2010 2010/11

Target

2010/11

RESULT

(cumulative)

2009/10

RESULT

(cumulative)

Best re-corded in

last 3 yrs

(annual)



91.5% 86.0% 90.0% 92.1%


78.0% 84.0% 72.1% 76.8%


60.0% 51.4% 40.7% 50.2%


75.0% 58.5% 77.7% 76.9%


85.0% 82.8% 82.0% 85.1%

Crime:

Groups 1-4 recorded 10000 2622 2583 9600

Groups 1-4 detected 45.5% 43.5% 45.5% 47.0%


Violent crime detected 74.0% 71% 76.0% 79.0%


Robbery detected 58.0% 54% 57.0% 65.0%





Resources:




-4.0pp

+11.9pp

+10.7pp

-19.2pp

+0.8pp

+1.5%

-2.0pp

+16.0%

-5.0pp

+14.0%

-3.0%

+2.5%

+10.0pp

+49.0%

-5.5pp

-0.9pp

-1.0pp

CENTRAL DIVISION




EASTERN DIVISION: Crime in more detail TAYSIDE POLICE COMPARABLE TABLE OF CRIMES


EASTERN DIVISION

2009/2010 2010/2011


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.


GROUP 1

Murder 2 2 100.0% 0 0 - -2 -100.0% 0 0 -

Attempted Murder 2 2 100.0% 0 0 - -2 -100.0% 0 0 -


Serious Assault 15 11 73.3% 17 17 100.0% 2 13.3% 2 3 150.0%

Robbery (Incl attempts) 1 2 200.0% 2 2 100.0% 1 100.0% 0 0 -


Pos of Firearm with intent to endanger life 0 0 - 0 0 - 0 - 0 0 -

Abduction 1 1 100.0% 1 1 100.0% 0 0.0% 0 0 -

Threats 1 1 100.0% 2 0 0.0% 1 100.0% 1 0 0.0%

Others 0 0 - 0 0 - 0 - 0 0 -

GROUP 1 - TOTAL 34 28 82.4% 31 29 93.5% -3 -8.8% 8 7 87.5%

GROUP 2

Rape 5 3 60.0% 3 2 66.7% -2 -40.0% 1 0 0.0%

Assault with intent to ravish 1 1 100.0% 1 2 200.0% 0 0.0% 1 1 100.0%


Lewd & Libidinous practices 14 7 50.0% 2 13 650.0% -12 -85.7% 0 0 -

Public Indecency 3 5 166.7% 1 1 100.0% -2 -66.7% 1 1 100.0%

Others 5 1 20.0% 2 1 50.0% -3 -60.0% 0 0 0.0%

GROUP 2 - TOTAL 34 25 73.5% 20 31 155.0% -14 -41.2% 6 6 100.0%

GROUP 3




Theft, attempt theft from locked premises/property 30 22 73.3% 30 10 33.3% 0 0.0% 12 7 58.3%

Theft, attempt theft from locked motor vehicle 9 2 22.2% 9 4 44.4% 0 0.0% 5 2 40.0%

Theft, attempted theft of a motor vehicle 9 7 77.8% 19 11 57.9% 10 111.1% 6 2 33.3%

Convicted thief in poss.of tools etc. w.i. to steal 0 0 - 0 0 - 0 - 0 0 -


Theft 362 185 51.1% 355 182 51.3% -7 -1.9% 124 55 44.4%


Reset 9 9 100.0% 3 3 100.0% -6 -66.7% 0 0 -

Embezzlement 0 1 - 2 2 100.0% 2 - 0 2 -

Fraud 20 17 85.0% 49 15 30.6% 29 145.0% 28 8 28.6%

Others 3 1 33.3% 3 0 0.0% 0 0.0% 3 0 0.0%

GROUP 3 - TOTAL 528 277 52.5% 620 288 46.5% 92 17.4% 229 94 41.0%

GROUP 4

Fireraising 14 5 35.7% 10 4 40.0% -4 -28.6% 3 0 0.0%


Others 11 10 90.9% 10 8 80.0% -1 -9.1% 4 4 100.0%

GROUP 4 - TOTAL 502 175 34.9% 375 150 40.0% -127 -25.3% 133 52 39.1%


GROUP 5






Bail - Fail to keep conditions 57 57 100.0% 41 40 97.6% -16 -28.1% 13 12 92.3%

Possession of offensive weapons 36 34 94.4% 19 18 94.7% -17 -47.2% 5 5 100.0%




Others 5 4 - 8 7 - 3 60.0% 4 4 -

GROUP 5 - TOTAL 283 279 98.6% 266 264 99.2% -17 -6.0% 103 104 101.0%


JUNE




JUNE 2010 2010/11

Target

2010/11

RESULT

(cumulative)

2009/10

RESULT

(cumulative)

Best re-corded in

last 3 yrs

(annual)



91.5% 93.7% 85.2% 93.1%


78.0% 82.1% 77.8% 82.0%


60.0% 54.3% 52.9% 50.9%


75.0% 54.3% 73.4% 75.4%


85.0% 79.8% 81.0% 81.9%

Crime:

Groups 1-4 recorded 4000 1046 1098 3854

Groups 1-4 detected 47.0% 47.5% 46.0% 49.0%









Resources:




+8.5pp

+4.3pp

+1.4pp

-19.1pp

-1.2pp

-5.0%

+1.5pp

-9.0%

+11.0pp

+100.0%*

-100.0pp*

-25.5%

+5.5pp

+89.5%

-2.5pp

+1.8pp

+0.2pp

EASTERN DIVISION




WESTERN DIVISION: Crime in more detail TAYSIDE POLICE COMPARABLE TABLE OF CRIMES


WESTERN DIVISION

2009/2010 2010/2011


known

DETECTIONS

number %

Made

known

DETECTIONS

number %

INC./DEC.


GROUP 1

Murder 0 0 - 0 0 - 0 - 0 0 -

Attempted Murder 4 4 100.0% 3 3 100.0% -1 -25.0% 1 1 100.0%


Serious Assault 18 18 100.0% 26 26 100.0% 8 44.4% 9 8 88.9%


Child Cruelty/Neglect 4 4 100.0% 2 2 100.0% -2 -50.0% 0 0 -

Pos of Firearm with intent to endanger life 2 2 100.0% 0 0 - -2 -100.0% 0 0 -

Abduction 4 4 100.0% 1 2 200.0% -3 -75.0% 0 1 -

Threats 5 5 100.0% 2 2 100.0% -3 -60.0% 1 1 100.0%

Others 0 0 - 0 0 - 0 - 0 0 -

GROUP 1 - TOTAL 48 48 100.0% 46 47 102.2% -2 -4.2% 17 17 100.0%

GROUP 2

Rape 3 3 100.0% 5 2 40.0% 2 66.7% 0 2 -

Assault with intent to ravish 1 0 0.0% 0 0 - -1 -100.0% 0 0 -


Lewd & Libidinous practices 10 6 60.0% 5 4 80.0% -5 -50.0% 0 0 -

Public Indecency 1 1 100.0% 2 0 0.0% 1 100.0% 0 0 -

Others 2 1 50.0% 2 2 100.0% 0 0.0% 0 0 -

GROUP 2 - TOTAL 26 16 61.5% 25 14 56.0% -1 -3.8% 3 2 66.7%

GROUP 3





Theft, attempt theft from locked motor vehicle 18 2 11.1% 20 2 10.0% 2 11.1% 4 0 0.0%

Theft, attempted theft of a motor vehicle 27 15 55.6% 29 21 72.4% 2 7.4% 11 8 72.7%

Convicted thief in poss.of tools etc. w.i. to steal 3 3 100.0% 0 0 - -3 -100.0% 0 0 -


Theft 443 260 58.7% 380 198 52.1% -63 -14.2% 140 70 50.0%


Reset 6 4 66.7% 0 0 - -6 -100.0% 0 0 -

Embezzlement 0 1 - 3 2 66.7% 3 - 1 0 0.0%

Fraud 49 24 49.0% 39 18 46.2% -10 -20.4% 18 6 33.3%

Others 7 5 71.4% 14 9 64.3% 7 100.0% 6 4 66.7%

GROUP 3 - TOTAL 721 395 54.8% 658 294 44.7% -63 -8.7% 228 97 42.5%

GROUP 4

Fireraising 14 10 71.4% 12 7 58.3% -2 -14.3% 2 2 100.0%


Others 10 9 90.0% 5 4 80.0% -5 -50.0% 3 2 66.7%

GROUP 4 - TOTAL 425 200 47.1% 331 119 36.0% -94 -22.1% 100 32 32.0%


GROUP 5






Bail - Fail to keep conditions 55 56 101.8% 59 59 100.0% 4 7.3% 21 22 104.8%





Others 7 7 100.0% 4 4 100.0% -3 -42.9% 2 2 100.0%

GROUP 5 - TOTAL 321 326 101.6% 322 327 101.6% 1 0.3% 92 96 104.3%


JUNE




JUNE 2010 2010/11

Target

2010/11

RESULT

(cumulative)

2009/10

RESULT

(cumulative)

Best re-corded in

last 3 yrs

(annual)



91.5% 91.9% 92.9% 92.4%


78.0% 80.3% 87.1% 78.3%


60.0% 52.4% 61.7% 61.1%


75.0% 60.9% 75.0% 73.7%


85.0% 78.6% 89.9% 87.8%

Crime:

Groups 1-4 recorded 4700 1060 1220 4543

Groups 1-4 detected 47.5% 44.5% 54.0% 49.0%









Resources:




-1.0pp

-6.8pp

-9.3pp

-14.1pp

-11.3pp

-13.0%

-9.5pp

-4.0%

+2.0pp

+9.0%

~

-22.0%

-10.5pp

+10.5%

-12.5pp

+0.8pp

+0.2pp

WESTERN DIVISION




PUBLIC CONFIDENCE

Building public confidence and trust is how Tayside Police aims to improve satisfaction with the quality of service provided to its communities. This is achieved through the effective delivery of policing services which meet the needs of the public. It is about ease of access to services, giving the public a voice in order to influence how the force responds to issues that matter to them, delivering appropriate and robust interven-tions, working with partners, providing feedback to the public and keeping them in-formed of progress and improvement.

A measure of this is the experience, perception and attitudes of Tayside communities. This can be assessed through a process of consultation and gathering views on how the public think the police deal with anti-social behaviour and crime in their neighbour-hood. The force uses performance indicators to do this and these are illustrated be-low.

Measures marked with a tick contribute to the following:

� The Scottish Policing Performance Framework

� The National Government Framework (Single Outcome Agreements)

� The Force Control Strategy

MEASURES

Domestic Abuse �

Service Satisfaction Levels �

Community Engagement Update

Key Performance Indicators

Housebreaking —

Domestic Dwelling

Domestic Non-Dwelling

Commercial

FCC — 999 Telephone response times �

Class A Drugs � �

Proceeds of Crime Act

Anti-Social Behaviour including Road Traffic Offences

� � �



DOMESTIC ABUSE

Results for Tayside Police

2010-11

During the first quarter of 2010-11, 1177 domestic abuse incidents were re-corded across Tayside.

This represented an 8% in-crease on the 1089 reported last year.

Divisionally, Central rose from 593 incidents at the end of June 2009 to 640 this year, an increase of 8%.

Eastern division increased from 242 last year to 259 at the end of June 2010, a 7% increase.

Western division increased the number of incidents re-corded by 9% from 254 last year to 278 this year.

The rises in the number of incidents reported and re-corded may be due to re-cent government advertising campaigns which empha-sised that this type of be-haviour should not be ig-nored, will not be tolerated and should be brought to the attention of the police.

Whilst the majority of vic-tims of Domestic violence are women all genders are affected. Violence against men was recently the sub-ject of a debate in the Scot-tish Parliament:

‘The Parliament recognises that domestic abuse is a very serious and totally un-acceptable problem in Scot-tish society; notes in par-ticular that all victims, whether they be women, men or children, deserve appropriate support; and

therefore welcomes the Scottish Government's pro-vision of funding for a sup-port helpline for male vic-tims, which will provide fur-ther information about their needs before any future de-cisions about services are made, and reaffirms that domestic abuse is rooted in gender inequality, that over-whelmingly victims are women and that eradicating domestic abuse will only succeed where that pattern is acknowledged’.

Source: Extract from Scottish Par-liament Official report 10 June 2010

In addition to police involve-ment it is recognised that partnership working has a major role to play in com-bating the problem. In early July 2010 the Health Secretary Nicola Sturgeon announced that over 5,000 NHS staff in Scotland would be trained to encourage vic-tims to ’open up’ about Do-mestic abuse.

Ms Sturgeon said:

‘Domestic abuse can have a profound impact on some-one's health including physi-cal injuries, anxiety, depres-sion and sadly, we know it is one of the biggest rea-sons for suicide.

Often the health service is the first, or indeed only, ser-vice that victims will use ei-ther for themselves or their children.

The NHS therefore has a pivotal role in helping to combat domestic abuse.

And importantly, NHS staff should feel well equipped and confident about open-ing the door for people to talk about domestic abuse.

This early detection and a sympathetic response will help to protect victims and children and offer them the opportunity to access help and support to get their lives back on track‘

Source: www.scotland.gov.uk

“Scotland is well recognised for leading the way on tackling domestic abuse and we need to continue to drive home the message that domestic abuse will not be tolerated.”

Alex Neil, Scottish GovernmentHousing and Communities Minister. 2010



900 copies of the 2010 Public Satisfaction survey were distributed by post to service users between April and June this year. A 34% response rate has been achieved thus far and is likely to in-crease further as the year progresses due to the implementation of a reminder letter, the introduc-tion of which over a six month period last year, helped significantly increase the response rate when compared to previous years. The Public Satisfaction Survey is aligned to the Tayside Police Standards of Service and allows the force to monitor how well it is achieving these standards. The following paragraphs provide a few points of note from the quarter April to June 2010 (Where available, comparisons are made with the results of the same quarter in 2009). First Contact A notable increase was recorded in relation to the percentage of respondents who confirmed that they received a name at first contact (either by the person answering the telephone or by the person dealing with them at the police station) rising from 80% in 2009 to 82% in 2010. This well exceeds the Force target set for 2010/11 of 78%. Very high satisfaction ratings were provided in respect of the person at first contact being able to help and give advice, 92%, demonstrating a cour-teous and attentive manner, 97%, and being knowledgeable about how to deal with the en-quiry, 93%. Overall satisfaction with first contact in-creased from 90% in 2009 to 91% in 2010. Officer Contact 86% of service users confirmed that an officer ar-rived within the specified timescale. Satisfaction was particularly high in this respect within West-ern division where 94% confirmed that the officer arrived timeously compared to 77% recorded in Central division. Very high satisfaction ratings were awarded in relation to the help and advice provided by the attending officer, 95%, their courteous and atten-tive manner, 97%, and their ability to deal with the enquiry, 96%. Within Eastern division, 100% of respondents agreed that the officer was courteous and attentive. A two percentage point improvement was re-

corded in respect of the provision of officer con-tact details whereby 66% of respondents con-firmed that they were provided with the attending officers’ telephone number, shoulder number etc. Eastern division respondents were least likely to provide a positive response to this question, 58% compared to 70% in the other two divisions. 94% of service users stated that they were either ‘very satisfied’ or ‘satisfied’ with the treatment they received from the attending officer. Further ex-amination of the data indicated that 70% of users were ’very satisfied’ with their treatment which represents an increase of nine percentage points when compared with the results from 2009. Response and Ongoing Enquiries For those respondents who felt an update was appropriate, 53% confirmed that they did receive an update on the progress of their incident/enquiry. This reflects a minimal one percentage point improvement compared to the 52% who pro-vided the same response the previous year. It was also worth noting that results for Central divi-sion indicated an improvement of 11 percentage points rising from 40% in 2009 to 51% in 2010. Conversely, Western division showed a nine per-centage point drop from 61% in 2009 to 52% in 2010. Taking all aspects of service into account, 80% of service users confirmed that they were ‘very satisfied’ or ‘satisfied’ with the way Tay-side Police dealt with their enquiry. This does, however, represent a slight downturn com-pared to the 84% who held a similar opinion in 2009. Further examination of the data also in-dicated a significant decrease in satisfaction within Western division falling from 90% in 2009 to 78% this year. Any service users who intimated dissatisfaction with one or more aspect of service had their de-tails passed to Divisional Superintendents or the Force Contact Centre for further attention and fol-low up. This amounted to 9% of all respondents for the quarter April to June 2010. Dissatisfaction could refer to treatment and overall experience at first contact or officer contact; ac-tions taken to resolve their enquiry or the overall way the police dealt with their enquiry. Investi-gations are instigated at divisional level and where a problem is identified then appropriate ad-vice and assistance is given to the relevant mem-ber of police personnel.

PUBLIC SATISFACTION



A number of positive comments were received from service users for the period April to June this year, with the following comment summing up the appreciation of one female respondent following her contact with Tayside Police:

‘Myself and my partner are usually reluctant to contact the police for fear of taking up such valu-able time. So we worried when we had to this past year over problems we had. We were made to feel our problems were completely valid and the police were a vital part in solving this for us. Thank you for your time, courtesy and support and for returning peace to our lives’.

Community Policing A third of respondents, 33%, could identify at least one community officer by sight and slightly more than a quarter, 26%, had spoken to a community officer in their neighbourhood. Four out of ten re-spondents confirmed that they knew how to con-tact a community officer should the need arise.

Significant reductions were evident in relation to the percentage of service users who had seen an officer patrolling in their neighbourhood within the past month falling from 75% in 2009 to 58% for the same quarter in 2010. Interestingly, a four percentage point increase was recorded in relation to the method of officer patrol whereby 44% of respondents confirmed that they had seen officers patrolling on foot com-pared to 40% the previous year. In addition, a higher percentage of officers were seen patrolling alone, 29% compared to 21% in 2009.

Other Consultation Activity

A joint partnership approach to specific survey work continues with Dundee City Council Antiso-cial Behaviour Team whereby the Performance and Planning Unit provide the team with bespoke questionnaires designed to establish residents’ issues and concerns in their neighbourhoods. The completed questionnaires are then processed and subsequently analysed and reported back to the Antisocial Behaviour Team. Completion of the questionnaires is via face to face interviews in tar-geted areas by members of the Antisocial Behav-iour Team. Two surveys have recently been com-pleted, one in the Hilltown and another in the Longtown Road area. A follow up survey, as an

evaluation of a previous survey conducted in the Linlathen/Mid Craigie area, has also been com-missioned by the Team. A Police Visibility/Perception survey has been commissioned by the Command Team in Western division to ascertain the impact of the Tayside Po-lice Community Task Force deployment in the north Perth area in recent months.

The Partnership survey, to establish partners’ per-ceptions as to how effective they feel Tayside Po-lice works with them at all levels, will commence distribution in August/September this year.

Quarterly Community Engagement Update Over the past three months, April to June, notifi-cation was received of 139 community meetings due to take place within the Tayside policing area, 45 in Central, 37 in Eastern and 57 in Western division. Of these meetings, 51 were attended by officers. (It should be noted that this may not rep-resent the full quota of meetings which have taken place within divisions but represents the number of meetings communicated to the Performance and Planning Unit ).

At these meetings, officers delivered key mes-sages in relation to ongoing initiatives, perform-ance information etc. Officers documented com-munity concerns and tensions raised and subse-quently fed back to the relevant divisions. The main issues highlighted over the past quarter were speeding, particularly in Eastern and West-ern divisions, with parking issues and youths causing annoyance proving prevalent in all three divisions.

On a positive note, it is worth noting that of the 51 meetings officers attended, 23 recorded no issues worthy of police concern. In a similar vein, posi-tive comments were received from residents within Western division by way of thanks for the competent traffic management skills displayed by officers following a fatal road traffic accident on the A9 earlier in the year. In addition the same group welcomed the monthly Police Community van which visited their area on the first Monday of every month.

Detailed Community Engagement information per-taining to the month of June 2010 features on the following page.

PUBLIC SATISFACTION/CONSULTATION UPDATE



COMMUNITY ENGAGEMENT

Tayside Police Community Officers meet with the public at local community meetings in order to de-liver key messages in relation to ongoing initiatives, local developments, performance information etc. In turn, officers document any community concerns raised at these meetings which are then fed back to the relevant division. The following table provides a flavour of the key messages communicated by officers to meeting attendees during June 2010.

KEY MESSAGES FOR JUNE

Central Division

Community safety: Motorbikes - Police Operation—reiterate intelligence requirement and hand out motorbike leaflet. Police Operation - Off-street prostitution and cannabis cultivation Police Operation - Street prostitution - intelligence requirement and importance of reporting.

Eastern Division

Countryside Code: Tayside Police would like to remind dog walkers that they should ensure that their dog is kept under proper control while out in the countryside. With improved weather conditions, more people are taking to the countryside, many in the company of dogs. While the exercise is beneficial for both, there can be unpleasant results in store if dogs are allowed to roam free. In the past, incidents of sheep worrying have been reported, along with incidents where deer have been chased, caught and mauled by dogs which were allowed off their leads. Please enjoy the countryside, but a bit of care and common sense will ensure all will enjoy the visit and livestock and wildlife will remain safe. Migrant communities: The seasonal increase in foreign nationals entering Angus is expected. Tayside Police, An-gus Council, Tayside Fire and Rescue, as well as other partners, will once again be visiting agricultural premises to speak to these communities and provide them with safety advice and information on local services. Crimestoppers leaflets are currently being produced in Bulgar-ian, Russian, Czech and Polish and these will be issued at the roadshows.

Western Division

A brief overview was provided of the new divisional restructure and the role of the Commu-nity/Support Sergeant and Community Officers. Arrangements for T in the Park for visitors and residents to minimise disruption. Summer Safety Campaign focusing on drink driving/drug abuse. Remain vigilant regarding bogus workmen.



MAIN ISSUES RAISED WITHIN DIVISIONS

The table below highlights the main issues raised by the public at meetings for June 2010.

ADDITIONAL INFORMATION ON INITIATIVES AND PROJECTS ONGOING OR PLANNED

WITHIN DIVISIONS

June 2010 Previous Period – April to May 2010

Underage drinking (Western)

Vandalism/graffiti (Central)

Parking issues (Central)

Motorcycle nuisance (Eastern)

Speeding (Eastern and Western)

Parking issues (all divisions)

Youths causing annoyance (all divisions)

This table provides information on initiatives/projects currently ongoing or planned within divisions

Central Division

� The Central Division Community Engagement Team has relocated to the City Centre to

extend the work carried out by the Community Task Force over the past few months. The Team will continue to tackle antisocial behaviour by drug users and other related drugs misuse issues.

� A Residents’ Survey was undertaken as part of the Broughty Ferry LCPP at the Sea-

shore Festival in the city suburb on 13th June. The survey will also be conducted at the Broughty Ferry Gala Day on 4th of July. The aim of the survey is to gauge residents’ perceptions of community/crime concerns in their area. This in turn will lead to partner-ship resources being targeted at addressing prime concerns.

� Dundee West Fest took place during the week of 20-27 June 2010. The event con-

cluded with a parade from Balgay Park to Magdalen Green on Sunday, 27th June.

Eastern Division

� Angus Communities against Vandalism initiative—this is an initiative involving street

signs placed in identified hotspot areas to encourage persons to report vandalism when witnessing same.

� Waterfront Under 18s disco (has been ongoing for a while and is a Focus on Alcohol

Angus project).



This table provides information on initiatives/projects currently ongoing within divisions.

Western Division

� A Street Sports for All event was recently held in Davie Park, Rattray for local

youngsters. Approximately 35 youths attended the event. Rugby training is also to

be set up.

� A significant number of school talks took place.

� Officers gave a talk to residents in Greyfriars, Princes Street, Perth. Diversity was

the topic of discussion, examining prejudice/discrimination and minority responses.

� Officers participated in Street Sports at Community Campus engaging with youths

and members of the public.

� A meeting was held with representatives from Crimestoppers to enhance publicity

for the organisation and discuss schools packages/talks and the Fearless Campaign

targeting 11 to 17 year olds.

� Primary School Speed project—monitoring and handing out school speed tickets to

drivers who drove above the limit but below prosecution levels.

� The Crieff and Strathearn Partnership meet once a month. This consists of 6 out of

the 7 local Community Councils, Crieff in Leaf, Friends of McCroist Park and other

organisations usually working independently of each other. Projects, funding and

the development of Crieff are all discussed. It was agreed that the police should

have some involvement in this which would be an ideal forum to improve community

engagement and get a consistent message out to all concerned.

� The Tayside Police Community Task Force is currently deployed in the north Perth

area from 6th June for a period of 3-4 months. North Perth includes the Letham,

Hillyland, Tulloch, Fairfield, Muirton, North Muirton and Double Dykes areas.



This section comments briefly on the KPIs and highlights those results currently not achieving improvement targets. GROUPS1 to 4 Tayside Police recorded 4728 crimes in the first quarter of the year, compared to 4901 in the same period last year. This represented a decrease of 3.5%. 44.5% of all crime was detected, a result which was 3.5 percentage points lower than the previous year and which failed to meet the target of 46.5%.

Central division recorded 2622 crimes this year compared to 2583 last year. Despite this 1.5% rise the target was achieved. The detection rate fell below target to 43.5% after an improvement from 43% in April to 45.5% in May . The June re-sult was 2 percentage points below the 45.5% achieved at the same time last year, and fell be-low the lower control limit* (45%). Eastern division evidenced a reduction of 5% in terms of crime recorded from 1098 last year to 1046 this year. At the same time the detection rate improved by 1.5 percentage points from 46.0% last year to 47.5% this year. In Western division crime recorded fell by 13% from 1220 last year to 1060 at the end of June 2010. However, the detection rate fell from 49.5% recorded at the start of the year in April to 44.5% in June, a result which although below tar-get by 3 percentage points had not breached the lower control limit (42%). The cumulative result at the same time last year was 54.0%

VIOLENT CRIME Tayside Police recorded 149 violent crimes dur-ing the first quarter, 5 more crimes than at the same time last year. 85% of crime had been de-tected against a target of 83%. Central division recorded 72 crimes, 10 more than at the same time last year. 71% of these crimes had been detected against a target of 74%. 54% of robberies had been detected. Eastern division recorded 3 fewer crimes be-tween April and June this year (31) than at the same time last year (34). The detection rate had improved from 82.5% to 93.5%, however, the tar-get of 95% was not achieved. Western division recorded 17 crimes in June, bringing the cumulative total to 46 crimes. Al-though this figure was 4% lower than the 48 re-corded at the same time last year, it was just one crime above the cumulative improvement target for June of 45 crimes. A detection rate of 102% was recorded. The over 100% detection rate was brought about by the detection of one crime of Abduction committed in December 2009 and detected in June 2010. ROBBERY 38 robberies were committed throughout Tayside in the first three months of the current fiscal year compared to 33 at the same time last year. This was an increase of 15%. 71% of robberies had

been detected during this time, 8 percentage points above the target of 63%. Central division recorded 24 robberies, 3 more than at the same time last year. The detection

KEY PERFORMANCE INDICATORS

Tayside Police

1000

1500

2000

2500

Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar

Groups 1-4 Recor ded Cr ime

2009-10 2010-11

UCL (Av. +2SD) LCL (Av. -2SD)

3 Year Averge Forecast

Tayside Police

0

2

4

6

8

10

12

14

16

18


0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

Crime 2009-10 Crime 2010-11%Det 2009-10 %Det 2010-11

*Note: Control limits allow analysts to identify where performance is outwith the norm.



rate of 54%, was 4 percentage points short of meeting the 58.0% target. However, the num-bers are so low in this area that one further de-tection would have achieved a detection rate of 58.0% In Eastern division only 2 robberies had been recorded by the end of June and both of these were detected (100%). Western division recorded 6 crimes of robbery in June, bringing the cumulative total to 12 crimes in 2010/11 so far. This result was 2 crimes higher than the target of 10 crimes for April to June, and just one crime above the 11 recorded at the same time last year. A detection rate of 100% was recorded. VANDALISM

1407 crimes recorded throughout Tayside at the end of June represented a 12% reduction on the 1598 recorded at the same time last year. The chart shows the level of vandalism at the begin-ning of the year as being fairly low, however if the result is viewed as part of a continuing trend from the previous year, it can be seen that there is a fairly steep upward trend developing since Febru-ary 2010. The detection rate of 34% surpassed the previously best ever recorded result in the history of the force. Central division achieved target with 738 crimes recorded despite this being a 2.5% increase on the 720 recorded at the end of June 2009. How-ever the detection rate of 31.5% was an improve-ment of 10 percentage points when compared to the 21.5% recorded last year. This exceeded the previous best ever recorded figure of 28%. Eastern division evidenced a reduction of 25.5% (122 fewer crimes). Again, a best-ever detection rate of 39% was recorded (previous best ever was 35%).

Western division followed suit in terms of crime recorded by evidencing a 21.7% drop in crime recorded (87 crimes). In terms of the detection rate, 34.5% was recorded at the end of June this year, which was 11 percentage points below last year’s result and below target by 2.5 percentage points. However, a further 8 detections would have secured an on-target result. DOMESTIC HOUSEBREAKING

Throughout Tayside Police the number of crimes recorded had increased by 82 (45.5%) from 181 last year to 263 this year. Increases in all three divisions contributed to this increase. (More detail on next page.) The 31% detection rate recorded at June 2009 had fallen to 25.5% by the end of June 2010. In Central division there was a 49% rise in the number of crimes of domestic housebreaking re-corded from 124 between April and June last

year to 185 for the same period this year. At the same time the detection rate eroded from 27.5% last year to 22% this year. Target was not achieved either for crime recorded or in terms of the detection rate.

Tayside Police

300

350

400

450

500

550

600

650

700


2009-10 2010-11



Tayside Police

30

40

50

60

70

80

90

100

110

120


2009-10 2010-11



Central Division

20

30

40

50

60

70

80


2009-10 2010-11





Eastern division also experienced an increase from 19 crimes recorded last year to 36 crimes at the end of June 2010. The detection rate of 50% achieved target and exceeded the previously best ever recorded figure of 49.5%.

Western division had recorded 42 crimes at the end of June, 4 more that at the same time last year. Although this did not achieve target it only exceeded the target figure of 41 by 1 crime. However, the detection rate of 19% this year was 12.5 percentage points lower than the 31.5% re-corded at the same time last year and below tar-get ~ 9 further detections would have secured an on target result.

A brief analysis of the various aspects of house-breaking follows .

DWELLING Tayside Police regularly reminds the residents of Tayside about lev-els of security in their homes and are currently in the process of conducting a leaflet drop contain-ing information on how to prevent houses being broken into. Laptops have been the most common item of property stolen to date, closely followed by games and games consoles. Jewellery was also stolen from many houses as well as a number of mobile telephones. Easily portable, electrical entertain-ment items often have a high market value and are found within many homes. They are also in high demand so it is no surprise that thieves will break into homes with the aim of stealing such goods either for their own use or to sell on as re-set. Within Central division, housebreaking has oc-curred most often in the northern and eastern ar-eas of Dundee, many of which took place during the day, using tools or similar instruments to force open windows. In Eastern division 12 houses were actually bro-ken into in June (a further 5 houses were the sub-ject of an attempt to break in). One individual was responsible for breaking into 3 houses in For-far and has been charged with those offences. Similarly, two further crimes involved one person breaking into the same property on two separate occasions. Again, these crimes were detected. In Western division, further scrutiny of the crimes recorded revealed that of the 32 houses actually broken into between April and June, 11 occurred within the month of June alone. The most com-mon day for homes to be broken into was a Mon-day afternoon, and Perth city centre was the most frequently targeted area. NON-RESIDENTIAL (breaking into sheds and garages) Central division had 35 break-ins during June, bringing the cu-mulative total to 71. Last year 42 crimes were recorded.

KEY PERFORMANCE INDICATORS

Eastern Division

0

2

4

6

8

10

12

14

16

18

20


2009-10 2010-11



Western Division

0

5

10

15

20

25

30


2009-10 2010-11





DOMESTIC HOUSEBREAKING IN DETAIL

Eastern division had 36 break-ins from April to June, more than double the number recorded at the same time last year (16 crimes). However, since the start of 2010/11 the number of crimes recorded has fallen month on month from a peak of 15 recorded in April, to 13 in May, and revert-ing to the norm in June 2010 (8 recorded). COMMERCIAL By the end of June, break-ins to commercial premises in Eastern and Western divi-sions showed an increase when compared to the same time last year. Eastern division saw an in-crease from a cumulative total of 16 recorded last year, to 34. Western division had 25 crimes recorded from April to June in 2009, but this year they recorded 48 during the same period. Sources: Unifi, Tayside Police Public Perception Survey 2009/10



Tayside Police has consistently an-swered over 90% of all 999 emer-gency calls within 10 seconds for almost two years now. The cumu-lative result at the end of June of 92% exceeded the national target by 2 percentage points. 91.5% of all non-emergency calls were answered within 40 seconds. Consistent results were achieved throughout 09-10 and those results were improved upon in the first three months of the current year. The first quarter results of the Tay-side Police Service Satisfaction Survey indicated that 96% of re-spondents were satisfied with the time taken to answer their 999 call

and 90% were satisfied with the time taken to answer their non-emergency call. The 999 result represents a slight downturn in sat-isfaction compared to the 97% of service users who confirmed their satisfaction in the same quarter the previous year. No change was evi-dent between the years in respect of the speed of response to the non-emergency number. A spokesperson for the Force Con-tact Centre advised that a recent recruitment campaign and training programme had impacted upon performance.

Source: Force Contact Centre

CLASS A DRUGS

‘

Eastern division rose above the upper control limit (10 crimes) in June with 12 crimes recorded for supplying class A drugs. The largest seizure made in the division during June was 30.8g of Heroin, worth approximately £3080. This brought the cumulative total to 17 crimes recorded from April to June in 2010, which equates to just one crime less than the 18 recorded at the same time last year.

Central division made a large seizure of 283g of heroin during June worth £30,000. There were 12 crimes recorded during the month of June, bringing the cumulative total to 25, 43% fewer than the 44 crimes recorded at the same time last year. Western division did not record any crimes for supplying class A drugs during the month of June. Cu-mulatively however, it remains 20% above the 15 recorded from April to June 2009, with 18 recorded in 2010.

TELEPHONE RESPONSE TIMES

‘I am 100% satisfied

with the courteous

and informative

response to my

telephone call’.

Source: 2010 Service

Satisfaction Survey

Dealing in Class A

Drugs can lead to life

in prison, a fine, or

both!

The Scottish Social Attitudes Survey 2009 (Drugs Module) investigated pub-lic attitudes to drugs, drug users and related policy responses. The survey provides some evidence to suggest a lack of consensus about the causes of persistent heroin use, perhaps rooted in a lack of public understanding but also perhaps reflecting the complexity of drug use. It also highlights some of the potential difficulties associated with community-based treatment and the re-integration of heroin users into society, with relatively high proportions of people expressing discomfort with the idea of a recovering heroin user moving near to them. It is striking, however, that those who already live in communities where there are signs of heroin use (discarded needles) are more likely to be comfortable living near a recovering heroin user, which might suggest that actual exposure to such issues may help defuse public anxiety to some degree.

Source: The Scottish Government, May 2010



ANTISOCIAL BEHAVIOUR/ ROAD TRAFFIC OFFENCES

PROCEEDS OF CRIME

Between April and the end of June 2010 Tay-side Police seized £50,701.59 in cash and

£96,852.59 in assets.

The comparative fig-ures to the end of June 2009 were £44,136.17 i n c a s h a n d

£106,626.00 in assets.

Cash and assets go into the Scottish Con-s o l i d a t e d F u n d . (Please note, the fig-ures above are not ex-actly what will end up in the fund.) Bids can be made from organi-sations throughout Scotland for funds. For this reason it is im-possible to say exactly how much of the money and assets seized return to Tay-side.

CashBack For Com-munities helps local youth organisations provide free, local ac-tivities – activities like sports tournaments, shows, gigs, and dances. Sports tourna-

ments are also put on by national organisa-tions such as the Scot-tish Football Associa-tion and the Scottish Rugby Union.

CashBack For Com-munities was launched by Justice Minister Mr MacAskill in January 2008.

This is a new flagship programme of young people's activity funded from assets seized through the Proceeds of Crime Act 2002.

The main objective of the CashBack pro-gramme is to provide a wide range of positive activities for young people between the

ages of 10 and 19 years across Scotland.

CashBack For Com-munities aims to make a visible difference in local areas, increasing sports and arts oppor-tunities for young peo-ple to ensure they have positive options to pur-sue.

The Creative Identities Project, for example, enables young people to communicate using arts and moving image media (film, video & games), and promote positive images of young people. It is open to young people aged 10-19 across Scotland but particu-larly targets looked af-ter children and young carers.

Source: Tayside Police FIB, the S c o t t i s h G o v e r nm e n t , cashbackscotland.com & scot-tisharts.org.uk

During the first quarter of 2010-11 67 drivers on Tayside’s Roads were offered the chance to undertake the Driver Im-provement Scheme as an al-ternative to prosecution.

The purpose of the Driver Im-provement Scheme is to pro-vide an alternative to prosecu-tion for those drivers whose poor driving skills have led them to being charged with Careless Driving. Although the majority of these offences will involve collisions, other ex-amples of careless or inconsid-erate driving may also be con-

sidered.

Drivers in Scotland who fail to comply with Section 3 of the Road Traffic Act (1988) by driv-ing without due care and atten-tion could be invited to attend a Driver Improvement Course, supplied by BSM.

Depending on the circum-stances of the offence, the Procurator Fiscal Service (PFS), responsible for the prosecution of crime in Scot-land, can offer reported drivers the opportunity to attend a

Driver Improvement Course to better their driving standard, as opposed to prosecution.

Source: SMART2

More information at: www.driver-improvement.co.uk

Young people at the launch of the CashBack Scheme

at cashbackscotland.com



ROAD POLICING

Casualties

The number of people killed in Tayside during the first three months of the year was 4 (no child fatalities).

This is an improvement over last year whereby the total number of fatalities for the period was 5, (0 children).

38 serious injuries occurred (including 5 children) compared with 54 and 12 respectively last year.

The total number of collisions occurring over the period was 739.

Source: Roads Policing Unit

Nationally Scotland’s latest reported road casu-alty figures prove the value of working together to drive down deaths and injuries, states the Royal Society for the Prevention of Accidents.

A report published by the Scottish Government in June reveals that 216 people were killed on Scot-land’s roads in 2009, a reduction of a fifth on the number of deaths (270) in 2008. The number of road users seriously injured fell from 2,570 in 2008 to 2,269 in 2009, and the number of people slightly injured fell from 12,748 to 12,528.

The figures, which are provisional, show that the total number of road casualties in Scotland is at its lowest level since 1950.

A wide range of organisations across Scotland, including the Scottish Government, local authori-ties, the emergency services and charities, are pursuing a mutual endeavour to make Scotland’s roads safer.

Despite the welcome reduction in the overall number of road casualties, there was a disap-pointing ten per cent rise in the total number of cyclists who were injured. The increase came about because, even though cyclist deaths and serious injuries fell, the number of cyclists slightly injured rose from 567 in 2008 to 647 in 2009.

There was also a rise in the number of goods ve-hicle users who were killed or seriously injured – up from 73 in 2008 to 78 in 2009 – showing the need to remain focused on improving the safety of at-work drivers, such as through the Scottish Occupational Road Safety Alliance.

The figures relate only to road casualties re-ported to the police, and there are likely to have been other injuries, particularly slight injuries, on Scotland’s roads that were not reported.

'Most dangerous' roads in Britain named by

safety group

A report published by the Road Safety Foundation found that a third of serious crashes happened at junc-tions.

Half of all fatal road crashes occur on one-tenth of Britain's roads, according

to charity the Road Safety Foundation. Its report, covering 28,000 miles of A-roads and motorways, says Scotland has the highest-risk highways, followed by parts of northern England. The charity wants government spending to be tar-geted at improving safety on the most dangerous roads. Its report, entitled Saving Lives for Less, suggests that the high cost of emergency services and hos-pitals could be avoided by spending small sums in accident blackspots. The foundation is the British arm of the European Road Assessment Programme, the sister organi-sation of EuroNCAP, which measures car safety.

It examined accident data relating to roads across Britain. Among its conclusions were:

• A third of all fatal and serious crashes happen

at junctions

• Single roads carry six times the risk of motor-

ways and twice that of dual carriageways

• One-in-four fatal or serious crashes on A-

roads or motorways involves a motorcyclist

• There was a 5% reduction in the number of

fatal crashes on such roads in the past three years

A quarter of the road length in the survey was in Scotland, where one in nine fatal crashes oc-curred.

Scotland had the highest-risk motorway and A-road network of all the regions in the study, with 12% rated in the higher risk categories.

Source: Road Safety Foundation, July 2010

www.tayside.police.uk

Performance and Planning Unit

01382 59 6701 / 6710 / 6711 / 6713

or email

[email protected]

This document is available on the force intranet and web site. It can be viewed there in large print by in-creasing the magnification on screen. If you require fur-ther information about this report please use the con-tact below.

Ongoing improvement depends on feedback from con-tributors and users and we would welcome your views.

WHO TO CONTACT

june 2010 - monthly performance report

Documents

s s e s s

e n t s s

e s s p

e n t n

t i o n

t e r i s

e n t p

t i n g c o n t r o