Company Confidential – Copyright Haworth Asia Pacific 2010

IFMA Health, Wellness & Ergonomics

Ideation | Nov 2012

Problem / Opportunity

Choice of Focus:

Machine / Mechanical CRE / FM Cost Efficiencies Knowledge Worker “Productivity” Prescriptive

Research Strategy Framework

Human / Organic; “Ecosystem” Organizational Culture Work Attitudes User-centered Occupancy quality

Problem / Opportunity

Research Strategy Framework

CRE / FMEfficiency

Organizational

Effectiveness

Problem / Opportunity

Research Strategy Framework

Prediction:Why?

Explanation:

How?

Description:

What?

Increasing value

Research Point of View

Research Strategy Framework

Design SubjectiveFactors

BusinessOutcomes

Quality of LifeOccupancy Quality

Work Attitudes

Research Point of View

Quality of Human Experience

Align & Integrate Architectural with Organizational Design

Research Strategy Framework

Value / Role of Workplace Inspire the Human Spirit Improve Occupancy Quality Quality of Work Life

Architectural Organ

izatio

nal

Brandt, Chong & Martin, AIA; “Design Informed”

PracticeToday

PracticeNear Future

PracticeFar Future

FormalisticAttributes

BuildingPerformance

HumanPerformance

EducationToday

EducationNear Future

EducationFar Future

EvidenceForm/Geometry

Intuitive/ExperienceQualitative

Spatial Language

EvidenceSustainabilityQuantitative

Model/SimulationData Mining

EvidenceHuman Experience

QualitativeQuantitative

Social Science

Research Strategy Framework

Balanced Investment / Performance?

Organizational

Human Facilities

Justice / FairnessTransparency

Vision / Mission

MotivationTrust / RespectExperience of

Meaning

Costs ft2

Space utilizationChurn costs

Research Strategy Framework

Relative Impact (investment or performance)

Human60-70%

Justice / FairnessTransparency

Vision / Mission

MotivationTrust / RespectExperience of

Meaning

ODB25-35%

FM5-12%

10% - 20% IT / IS

10% - 20% E&T; HR

Costs ft2

Space utilizationChurn costs

Research Strategy Framework

Psychological Experience

Physiological Symptoms

Building Performance

Physical Design

Environmental/EcologicalPsychology

H,S&W | OSHA | Ergonomics

Occupant-RelatedObjective Measures

(e.g., POEV)

Design & Technical Specs

Change & Collaboration?...

Research Strategy Framework

Collaboration

Interaction

Building Performance

Physical Design

Organizational/GroupPsychology

(e.g., Creativity, Innovation)

Types/Patterns(e.g., Social Networks)

Occupant-RelatedObjective Measures

(e.g., Density, Configuration)

Design/Technical Specs(e.g., Community-based, Urban, Neighborhoods)

Opportunity?...

Environmental design, Occupancy quality & Collaboration

Strategic integration/alignmentVision/missionPersonal valuesOrganizational cultureOrganizational design & behaviorArchitectural design

Organizational effectivenessCreativity/InnovationNew Ways of WorkingCollaborationSustainability

High-level principles/direction – to 2025