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Making decisions in the midst of disruption

#3 The mantra of Digital Strategy

INTEGRATION ORCHESTRATION EVOLUTION

Orchestration - Orchestration_

Differentiation comes from orchestrating experiences around customers

#1 #1

- Integration_

Thank you

Realising the economies of

experience relies on technical integration

#2

#2 #2

-

Evolution_

10

Decision making can benefit from disruption. Your strategy

should evolve through feedback.

#3

#3 #3

#3

#3

Customer first; technology next

SERVICE DESIGN

ANALYTICS & BIG DATA

EXPERIENCE DRIVEN

ECOMMERCE

OMNI

CHANNEL

CUSTOMMER RESPONSIVE PLATFORM

How do you measure the success or failure? Branding Customer experience orchestration Technology stack selection No silo team Omni channel experience

#3 The engine of Digital Strategy

Digital Integrated Channels - 360o Approach

#3 The energy boasters for your

business team

Hello! We are Valtech.