แผนกลยุทธ์การบริหารทรัพยากรบุคคล ส...
TRANSCRIPT
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.. (..) (HR Scorecard) ) (Strategic Alignment) ) (HR Operational Efficiency) ) (HRM Program Effectiveness) ) (HR Accountability) ) (Quality of Work Life) .. .. .. ..
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(.) . .. HR Scorecard
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HR Scorecard
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.. (..) (HR Scorecard) ) (Strategic Alignment) ) (HR Operational Efficiency) ) (HRM Program Effectiveness) ) (HR Accountability) ) (Quality of Work Life) .. .. .. ..
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(.) . .. HR Scorecard
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HR Scorecard
(Human Capital) (Training Expenses) (Investment on Human Resource Development)
(Strategic Human Resource Development)
. Human Capital Scorecard
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(Human Resource Architecture) (People) (Strategy) (Performance) () Brain E. Becker, Mark . Huselid Dave Ulrich HR Scorecard Robert Kaplan David Norton Balanced Scorecard ..
HR Scorecard HR Scorecard .. . (Standard for Success) . (Critical Success Factors) . (Measures and Indicators) .
.. (HR Scorecard) (Alignment)
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HRM (Human Resource Management)
HRM
HRM
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) (Strategic Alignment) ) (HR Program Efficiency) ) (HRM Program Effectiveness) ) (HR Accountability) ) (Quality of Work Life)
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(Workforce Analysis) (Workforce Planning and Management
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.) (Talent Management)
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(Development and Knowledge Management)
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HR Scorecard
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1. 1.1 . HR Scorecard
90.9% 9.1%
1.2
63.6% 36.4%
2. (Values and Culture) 2 .1 .
90.9% 9.1%
2 .2 .
72.7% 27.3%
3. (Job Design) 3.1
63.6% 36.4%
3.2 .
72.7% 27.3%
4. (Competency Model) 4. .
72.7% 27.3%
5. (Organization Structure Design) 5. /
54.5%
45.5%
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6. (Job Evaluation & Grading Structue) 6. ..
81.8% 18.2%
7. (Performance Management) 7.1 (KPI) .
100%
7.2 /
45.5% 54.5%
8. (Selection) 8.
100%
9. (Development and Training) 9.1 .
63.6% 36.4%
9.2 .
100%
9.3 . 90.9% 9.1% 9.4 2 . . .
100%
9.5 / /
100%
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10. (Reward) 10.1 /
72.7% 27.3%
10.2 (Bonus)
81.8% 18.2%
11. 11.1
81.8% 18.2%
11.2 (Rotation)
90.9% 9.1%
11.3 Talent Management
36.4% 63.6%
12. (Career Management) 12.1
90.9% 9.1%
12.2 (Succession Plan) .
100%
13. (Talent Management) 13. . /
72.7% 27.3%
14. (Manpower Planning) 14.1 /
72.7% 27.3%
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14.2 / /
72.7% 27.3%
14.3
90.9% 9.1%
15. 15.1 .
90.9% 9.1%
15.2 .
100%
15.3 .
81.8% 18.2%
16. (Labor Relation) 16.1 .
54.5%
45.5%
16.2
90.9% 9.1%
17. (Employee Engagement) 17.1
90.9% 9.1%
17.2
81.8% 18.2%
17.3
72.7% 27.3%
17.4
72.7% 27.3%
18. (Communication) 18. . .
100%
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19. 19.1 . /
54.5%
45.5%
19.2
81.8% 18.2%
19.3 (Rotate)
72.7% 27.3%
19.4 (IT) IT
100%
20. 20.1
45.5%
54.5%
20.2 5 . /
45.5%
54.5%
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2.2 ()
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1. .
9.1% 27.3% 45.5% 18.2%
2.
18.2% 18.2% 54.6% 9.1%
3.
18.2% 9.1% 18.2% 45.5% 9.1%
4. 9.1% 54.6% 36.7% 5.
9.1% 9.1% 54.6% 27.3%
6. / 45.5% 54.6% 7. . 36.7% 54.6% 9.1% 8.
9.1% 54.6% 36.7%
9.
45.5% 54.6%
10.
9.1% 54.6% 36.7%
11.
9.1% 18.2% 54.6% 18.2%
12. /
9.1% 18.2% 54.6% 18.2%
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18.2% 27.3% 45.5% 9.1%
14. 18.2% 18.2% 54.6% 9.1% 15. 18.2% 18.2% 63.7% 16.
9.1% 63.7% 18.2% 9.1%
17. / 9.1% 54.6% 9.1%
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18. /
27.3% 18.2% 45.5% 9.1%
19.
27.3% 9.1% 36.7% 27.3%
20.
9.1% 9.1% 27.3% 18.2% 36.7%
21.
9.1% 9.1% 9.1% 54.6% 18.2%
22.
9.1% 54.6% 36.7%
23.
9.1% 54.6%
24.
9.1% 9.1% 36.7% 45.5%
25. 9.1% 63.7% 27.3% 26. //
9.1% 54.6% 36.7%
27.
9.1% 18.2% 27.3% 45.5%
28. 9.1% 9.1% 45.5% 36.7% 29. (Training Roadmap)
9.1% 18.2% 63.7% 9.1%
30. (Gap)
9.1% 18.2% 27.3% 45.5%
31.
9.1% 9.1% 63.7% 18.2%
32.
9.1% 9.1% 9.1% 54.6% 18.2%
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9.1% 18.2% 27.3% 36.7% 18.2%
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9.1% 9.1% 54.6% 27.3%
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9.1% 9.1% 54.6% 27.3%
36. 36.7% 54.6% 9.1% 37. ( )
9.1% 36.7% 54.6%
38 . ( )
9.1% 9.1% 36.7% 45.5%
39 . /
9.1% 45.5% 27.3%
40.
9.1% 9.1% 45.5% 27.3% 9.1%
41. /
9.1% 9.1% 27.3% 45.5% 9.1%
42.
9.1% 9.1% 27.3% 45.5% 9.1%
43. .
9.1% 9.1% 63.7% 18.2%
44. .
9.1% 9.1% 18.2% 54.6% 9.1%
45. .
9.1% 18.2% 63.7% 9.1%
46. 9.1% 27.3% 45.5% 18.2% 47.
9.1% 18.2% 63.7% 9.1%
48.
9.1% 27.3% 45.5% 18.2%
49. Exit Interview .
9.1% 18.2% 36.7%
50. Exit Interview
27.3% 18.2% 18.2%
-
/
/
/
51.
54.6% 9.1% 27.3% 9.1%
52.
9.1% 9.1% 18.2% 45.5% 18.2%
53.
9.1% 36.7% 45.5% 9.1%
54.
9.1% 9.1% 27.3% 54.6%
55. ( Intranet/Internet)
9.1% 18.2% 63.7% 9.1%
56.
9.1% 63.7%
57. .
9.1% 9.1% 27.3% 36.7% 18.2%
58. .
9.1% 9.1% 27.3% 45.5% 9.1%
59. .
18.2% 9.1% 54.6% 9.1% 9.1%
60. . .
18.2% 9.1% 9.1% 36.7% 27.3%
61.
9.1% 27.3% 45.5% 18.2%
62.
9.1% 18.2% 63.7% 9.1%
63. Code of Conduct
18.2% 45.5% 36.7%
64.
54.6% 9.1% 27.3% 9.1%
-
/
/
/
65. ( )
9.1% 81.9% 9.1%
66.
9.1% 72.3% 18.2%
67.
9.1% 81.9% 9.1%
68. ()
9.1% 9.1% 54.6% 27.3%
69. ( )
9.1% 72.3% 18.2%
-
5
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4 7 3 -0.63
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1 12 13 1 4
514
5 6 2 0.67
3 1 412 10 0.20
315 0.10
6 1 4 0.18
5 1 6 1 0.55
3 1 5 0.60
2 1 7 -0.27
2 5 1 4 -1.11
2 1 2 1 6 -0.10
-
4 : () () () ()
1. () 1.1 100% 1.2 54.5%
45.5%
1.3
36.4% 63.6%
1.4
63.6% 36.4%
1.5
100%
1.6 54.5%
45.5%
2. () 2.1
100%
2.2
63.6% 36.4%
2.3
54.5%
45.5%
2.4 90.9% 9.1% 2.5
72.7% 27.3%
2.6
54.5%
45.5%
-
5 : () ()
1. 1.1 (Two Way Communication)
100%
1.2 /
90.9% 9.1%
1.3 Intranet
100%
1.4 ..
100%
1.5 .
90.9% 9.1%
-
2. 2.1 1) 2) 3) 4) 5)
100%
2.2 1) : 2) (PMQA) 5 : (Quality Assurance : QA) 3) 4)
100%
2.3 4 . .
100%
2.4
100%
2.5
100%
-
6 : (.) 1. .
1. 2. . . . 3. 4. . 5. 6. . 6.1 (.) . Smart Unit (Multidisciplinary) 6.2
7. .
-
2. . .. 2554 2557 .
1. . 1.1 1.2 1.3 1.4 . Strategic Analysis 2. 3. . . . 4. . . . 5. . . 6. . . 7. . . 8. .
-
3. /
1. 2. 3. 4. 5. . 6. 7. . . 8. 9. 10. 11. 12. 13. 14. 15. 16. HR 17. 18. . 19. 20.
-
4. . .. 2556 2558 /
1. 2. . . . 3. 3.1 3.2 3.3 3.4 3.5 . 4. . 5. 6. 7. 8. . 9. . 10. . 11. 12. 50 13. .