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Workday testing in action The foundation for a successful deployment Colin Truesdale Product Manager Kainos Michelle Graves Director, HRIS Wyndham Destinations David Beazley Test Manager Kainos

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Page 1: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Workday testing in action

The foundation for a successful deployment

Colin Truesdale

Product Manager

Kainos

Michelle Graves

Director, HRIS

Wyndham Destinations

David Beazley

Test Manager

Kainos

Page 2: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Safeguard compliance

Increase quality and

employee engagementDeliver on-time

Reduce your test effort

by 50%

Our session today –

how good deployment testing can help you…

Page 3: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Kainos & WorkdayWe’re all-in on Workday – Kainos is the leading providerof Workday services and test automation

Workday Consultants, Product leads

400+ Workday experts

Certified experts to help reduce

the load on your team

WD testing experts

Launched in 2014 – trusted by

over 200 customers for testing

Smart

WorkdayGlobal Partners since 2011

Page 4: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

• Global presence in approximately 110

countries at more than 220 vacation

club resorts and 4,300+ affiliated

exchange properties

• Wyndham Destinations is the world’s

largest vacation ownership and

exchange company

• We have 20k+ employees in 27

countries

• All have access to our Workday

About Wyndham Destinations

We believe in

putting the world

on vacation!

Page 5: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

• Test automation product that works exclusively with Workday

• Always up-to-date with Workday

• Designed for the business user

• Triage and analysis of issues found

Page 6: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

200+ customers trust SmartAcross financial services, government, education, manufacturing and technology

Page 7: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Testing your deployment

Page 8: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Customer-led activity

Why is testing Workday any different?

Testing configuration,

not the underlying system

Page 9: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Planning your deployment testing

Explain the different types

of activities during test

execution and what the testers need to know

List which features will

be tested, which

security group will be

used, and how each

scenario will executed

Define the testing

process, level of testing,

roles and responsibilities for every team member

Test Cycles:• Unit Test• End-to-End Test

• UAT

• Performance• Parallel Test

Workday Releases• Twice yearly updates• Regression Test

Tenant Build Validations

Smoke

TestingData

Validation

Page 10: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Testing Wyndham’s Workday deploymentMichelle Graves, Director of HRIS, Wyndham Destinations

Page 11: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

• Phase I: Feb 2019-Jan 2020

• Phase II: April-Nov 2020

About Wyndham Destinations

• Workday Modules: Live• Absence

• Compensation

• HCM (including Onboarding)

• Recruiting

• Talent

• Workday modules: In progress• Advanced Compensation

• Learning

• Prism

WD Customer #2758

Page 12: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Testing Challenges & Resolution

Kainos Smart process

provided:

• Structure • Guidance

• Tools

• Experience

Test planning was

overwhelming

Testing automation:

• Significantly

increased the number of test cases

• Provided reliability

(tests were run the same way over and

over)

• Created detailed

tracking records

Manual testing with

limited resourcesHow to plan for

sustainment?

Kainos post deployment

services:

• Weekly regression testing

• Test packs

continuously updated to account

for production

changes

• Release testing

Page 13: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Before Smart After Smart

Focus was on manually testing

as much as possible to uncover

and correct issues

Focus turned to ensuring our user

experience and processes

supported key business decisions

Limited Business Process testing 7,964 Business Process Checks run

Concern about how to

adequately test security121,000 Security checks run across 1926 test packs

How to stage enough data to

support testing 60 Integrations?

214 integration data staging test

packs provided data for iterative

testing

Improvements with Smart

Page 14: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Continue the benefits of automation

Weekly regression testing has identified issues

with BPs, tested that eligibility rules function as

expected, and validated that production

changes had desired effect

Key takeaways and future plans

Future plans

Expand Recruiting test packs, introduce report

testing scripts, and incorporate test packs for

phase II Advanced Compensation testing

Use the tools to full advantage

Wyndham created ‘Life Cycle’ test packs to test

the flow of changes to an employee (including

Integration impacts) from hire through job

changes, promotions/demotions, compensation

changes and finally to termination/rehire

Time Saving

Automation greatly increased coverage and the

number of tests run allowing the project team to

accomplish critical tasks and meet deadlines

Page 15: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Accelerating deployments with automated testing

Page 16: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

On site test scoping

Scope build and sign off

Test Build

Test running and reporting

TEST ADVISORY

PLAN ARCHITECT CONFIGURE & PROTOTYPE TEST DEPLOY

75 - 85% 75% - 85% 85% - 95%5 - 10% 95 - 100%

• Customer Training

• Project Planning Initiated

• Foundation Tenant Build

• Architect Workshops

• Test Preparation (for

Configure & Prototype)

• Finalized Project Planning

Documents

• Configuration Tenant Build

• Customer Confirmation Sessions

• Configuration Unit Test

• Reports Build & Unit Test

• Integrations Build & Unit Test

• Test Preparation

• End to End Tenant Build

• End to End Testing

• Parallel Tenant Build

• User Acceptance Testing

• Payroll: Parallel Testing

• Regression Testing

• Performance Testing

• End User Training

• Gold/Pre-Production

Tenant Build

• Go-Live

• Post Production Data

Conversion

• Production Support

PROTOTYPE DATA ACCURACY

Security Configuration Testing

Business Process Testing

Data Staging, Integration & Report Testing

TEST AUTOMATION

Tenant Volume Testing

HCM : Eligibility, Absence Entitlement & Benefits Value Testing

Worker Lifecycle Testing

Payroll Testing (Unit test, End-to-End, Parallel Payroll)

Financials : BP and Security testing

Page 17: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Quick demoSmart automated testing

Page 18: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

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Page 26: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

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Page 27: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

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Page 29: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Beyond deploymentsUpdate regression & business-as-usual change testing

Page 30: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Security Configuration Testing

Business Process Testing

Data Staging, Integration & Report Testing

TEST AUTOMATION

Tenant Volume Testing

HCM : Eligibility, Absence Entitlement & Benefits Value Testing

Worker Lifecycle Testing

Payroll Testing (Unit test, End-to-End, Parallel Payroll)

On site test scoping

Scope build and sign off

Test Build

Test running and reporting

TEST ADVISORY

PLAN ARCHITECT CONFIGURE & PROTOTYPE TEST DEPLOY

75 - 85% 75% - 85% 85% - 95%5 - 10% 95 - 100%

• Customer Training

• Project Planning Initiated

• Foundation Tenant Build

• Architect Workshops

• Test Preparation (for

Configure & Prototype)

• Finalized Project Planning

Documents

• Configuration Tenant Build

• Customer Confirmation Sessions

• Configuration Unit Test

• Reports Build & Unit Test

• Integrations Build & Unit Test

• Test Preparation

• End to End Tenant Build

• End to End Testing

• Parallel Tenant Build

• User Acceptance Testing

• Payroll: Parallel Testing

• Regression Testing

• Performance Testing

• End User Training

• Gold/Pre-Production

Tenant Build

• Go-Live

• Post Production Data

Conversion

• Production Support

PROTOTYPE DATA ACCURACY

Ongoing Post Go-live

Regression Testing

Financials : BP and Security testing

Page 31: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Safeguards

compliance

Verifying your

new tenant

configuration

Increased quality

and employee

engagement

On-time delivery

Reducing your

manual test effort

by 50%

Improving quality,

lowering risk

The benefits of automating

deployment testing

Page 32: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Question timeColin Truesdale

Product Manager

Kainos

Michelle Graves

Director, HRIS

Wyndham Destinations

David Beazley

Test Manager

Kainos

Page 33: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production

Thanks for joining usFind out more:W: kainosworksmart.com E: [email protected]

Page 34: Workday testing in action The foundation for a successful ...€¦ · •Performance Testing •End User Training •Gold/Pre-Production Tenant Build •Go-Live •Post Production