what's new on google - may 2014 session

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Performance is more than Search

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Page 1: What's New On Google - May 2014 session

Performance is more than

Search

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The click is dead

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slide GG : acteurs en 2012

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slide GG : acteurs en 2014

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What is Your ROI this morning ?

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W N O G

D S 3

D C M

C A S E

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W N O G

D S 3

D C M

C A S E

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W N O G

D S 3

D C M

C A S E

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W N O G

D S 3

D C M

C A S E

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Your ROI this morning

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What’s new on Google?

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Old

New

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Project Loon

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Project Loon

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???

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Buy in one Wink !

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- belgian Statistics -

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Google Now

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The future is (Google) Now

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- The new native Advertising -

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- Context Matters -

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Right message Right Moment Right People

3 RRRules

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Agenda

Google Adwords •  Audience Targeting via GSP

•  Lightbox Ads – What are the possibilities

•  RLSA with Google Analytics

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Gmail Sponsored Promotions

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The expandable format can be:

Video Picture Text Form

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Many targeting possibilities •  Interest category targeting (cookie based)

•  Keyword: contextual targeting

•  By domain names (wow effect to beat competitors J )

•  By email addresses and personal listings

•  By Socio-demographics: Jobs, age, gender (thank you Gmail)

à Pay per engagement

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Light Box "   Engagement Ads

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What’s in it? •  Numerous creative possibilities:

•  - Video

•  - Mini-Game

•  - Mini Site

•  - +1 Ads

•  - YouTube Masthead in lightbox

•  2 second Delay = I want it, or Not !

•  Pay per Engagement

•  Classic GDN Targeting & Remarketing à be creative !

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Mouse over

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Mouse over

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2°Automated product indexation à Google Shopping à Allows you to make a

deepliking on the displayed products

We take care of it !

1° PDF Folder in order to build the Ads in 1 click !

We take care of it !

3° Catalogue Lighbox Ads are ready ! We take care of it !

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Remarketing Search " With Analytics !

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Should I adapt my message for each stage of the buying cycle?

1.  Prospects usually don’t convert @ the first click (93%)

2.  Prospects usually click many times on adwords ads

3.  Prospects usually click many times on your ads

4.  Clients never stop looking at you

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Ads N°1 Ads N°2 Ads N°3

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Which one is the best?

Prospect 1

Prospect 2

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RLSA – Analytics

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Targeting is Key: •  Cross sales Scenario •  Bid Adjustments •  Client exclusion With Analytics you can include or exclude: •  Socio-Demo profiles •  Technologies •  High potentials prospects •  Build better stories

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What have we learned today?

•  Build better audiences thanks to Gmail Sponsored promotions •  Multiple socio-demo profiles available

•  Build more engagement ads thanks to « Google Light Box Ads »

•  Pay per engagement!

•  Build better stories thanks to RLSA •  Be there when it Matters!

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Thank you ! •  Gaetan Godart •  Senior Account Manager •  Mobile: +32 474 46 94 76 •  [email protected]

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DS3 - How we use it @b2p

Tool & Case Presentation

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Concretely

•  One single platform •  Targets all the different search engines

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Search Marketing

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When opportunity knocks, open the door.

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Inventory-aware Campaigns

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Search Network

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Nice story, this DS3 Remarketing!

•  Display Remarketing

•  Based on the user’s search terms

•  And it’s tagless!

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Great Reportings

•  Holistic view of your campaigns results •  Across all engines •  Real time reports •  Flexible reports •  Product Specific Reports

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Golden Palace - Case Why capitalize on generics when your brand is your biggest

source?

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Golden Palace

# In a nutshell # From an offline to a native digital brand # Main KPIs : Signups / FMD / ARPU # 2 years of models testing # One account manager to rule them all

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Brand Investment

Generic Investments

Brand Visibility

Generic Visibility

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Brand ROAS

Generic ROAS

Brand Visibility

Generic Visibility

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Conversion Funnels

10%

5%

3%

1%

1%

7%

4%

2%

1%

1%

10%

5%

3%

1%

1%

7%

4%

2%

1%

1%

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HIGH CPA

ROAS <1

COST HIGH

Keyword “goldenvegas.be”

HIGH ASSISTED

CONV RATE

HIGH ASSISTED

CONV VALUE

HIGH ASSITED

ROAS

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Audience & Presence

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Evolution of Search Queries - Golden Palace

Jan 2011 - May 2014

ROAS ?

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LESS NEW VISITORS

LOWER BOUNCE

RATE

HIGHER TIME ON

SITE

MORE PAGE VIEWS

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Reach & Frequency

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Brand: Prints & ROAS evolution

Generic investments

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Indirect Display Impact 37,26% 49,73% 42,39% 41.71%

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The importance of Attribution Modeling

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Attribution Models

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0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

(direct) / (none) google / cpc google / organic pokerclient / cashierbutton SPMailing / email

Last Interaction Conversions First Interaction Conversions

What’s the impact ? (last vs. first click)

-14,5% 19,9% 17,7% -32,5% 14,2%

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How to choose the right model?

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Conclusion

# Don’t underestimate the impact of your investments in generics

# Look further than the last click # Experiment with attribution models # Increase your ROAS

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# Goldenpalace.be from a standard MarCom model to a digital holistic model

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Any Questions ?

Thank you!

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Performance is definitely

more than Search