using graphics in real-world tech comm

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Using Graphics in Real-World Tech Comm Sean Brierley @seanb_us

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Presented at the STC Summit Conference in May, 2012, in Chicago. This presentation provides a broad overview of using graphics in technical communication, beginning with basic concepts, then a discussion of graphics types (raster, vector), formats (EPS, PNG, JPG), colors (RGB, CMYK, spot), and finally specific examples (screen captures, commercial press).

TRANSCRIPT

Page 1: Using Graphics in Real-World Tech Comm

Using Graphics in Real-World Tech Comm

Sean Brierley @seanb_us

Page 2: Using Graphics in Real-World Tech Comm

We are here to learn the basics of graphics: types, formats, colors.

Page 3: Using Graphics in Real-World Tech Comm

Use of graphics requires planning.

• Plan– Audience– Purpose– Where will it be

used– Time– Money– Expertise

• Create the graphic

• Revise as needed– Plan editing

Page 4: Using Graphics in Real-World Tech Comm

Graphics have a purpose.

Consider• Why we use them• Benefits they bring• Drawbacks they have• Our obligations with graphics

Page 5: Using Graphics in Real-World Tech Comm

We use graphics to communicate.• Catch the reader's attention and interest• Communicate information that is difficult

to communicate with words (flowcharts)• Clarify and emphasize information• Communicate with visual learners• Help non-native speakers• Show spatial information

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Banners catch a reader’s attention at a tradeshow.

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Graphics can show spatial information.

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Graphics can show relationships.

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Graphics can help non-native speakers and visual learners.

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Graphics have drawbacks.

• Time consuming and expensive to produce– Requires expertise: illustrator, photographer, artist– What people expect to see

• More difficult than text to edit• Can be expensive to print• File sizes can be huge with graphics

versus text only

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Page 11: Using Graphics in Real-World Tech Comm

Graphics are time consuming and expensive to produce.

• Where is the bar set?• Anything less than National

Geographic quality is amateurish

• Video is judged by what people see on TV

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Photography requires more than a cell phone with megapixels.

• Cost• Skill• Investment

• Tripod• Backdrop

Lighting

Page 13: Using Graphics in Real-World Tech Comm

Graphic file sizes can be off the hook.

• A Microsoft® Word® file with 400 words can be about 40 KB

• The same file with this off-the-hook graphic is 4X larger!

• This image is about 800x400 pixels – number of pixels and color matter

Page 14: Using Graphics in Real-World Tech Comm

Use of graphics has obligations.• Academic – if the work is not yours, cite and give

credit• Business – if the work is not yours, get permission

– Resolve who owns work before you use it– Approach the copyright owner

Page 15: Using Graphics in Real-World Tech Comm

Graphics have color.

CMYK

RGB

Spot color

Page 16: Using Graphics in Real-World Tech Comm

Consider usual elements of design when using color.• Don’t overdo it• Use color to emphasize particular items• Use color to create patterns (note,

caution, warning)• Use contrast effectively• Use any symbolic meanings colors may

already have

Use color sparingly for contrast and consistently so your audience can filter content based on color.

Page 17: Using Graphics in Real-World Tech Comm

The color you use depends on your output.

• Customer prints it• One color• Online• Printed

commercially

Page 18: Using Graphics in Real-World Tech Comm

RGB is for online use.• Projected color• Hex

– #RRGGBB = Red|Green|Blue– #000000= absence of all = black– #FFFFFF = presence of all = white

• Web/digital cameras

Page 19: Using Graphics in Real-World Tech Comm

CMYK is for commercial printing.• Reflected• 256, 256, 256, 256• Presence of all =

black• Absence of all =

white• Print• Ink

Page 20: Using Graphics in Real-World Tech Comm

Spot is for printed logos.

• Color book• Colors appear

different on different surfaces

• Monitor calibration

• Color system calibration

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Page 21: Using Graphics in Real-World Tech Comm

Graphics comprise different forms.

Vectors

Rasters

Fonts

Page 22: Using Graphics in Real-World Tech Comm

Fonts trump vectors; vectors trump rasters.

Fonts are better than vectors, and

Page 23: Using Graphics in Real-World Tech Comm

Fonts use outlines and intelligent spacing.

Use symbol or graphics fonts for bullets

Proportional fonts are designed: use one space after a period. Avoid French spacing.

Use fonts for letters and numbers

Page 24: Using Graphics in Real-World Tech Comm

Vectors are relatively small files and infinitely scalable.

Make the vector bigger, multiply the formula by 2

Page 25: Using Graphics in Real-World Tech Comm

Vectors and rasters have different attributes.

Vectors• Line art• Lines, splines, arcs,

ellipses, rectangles• Small• Scalable• Easy to edit• Retain font info

(embed/reference)• Don’t have resolution

Rasters• Photos and screen

captures• Pixel-by-pixel• Not scalable• Difficult to edit• Large file sizes• Have resolution

Page 26: Using Graphics in Real-World Tech Comm

Raster files are often larger than vector files and not easy to scale.

Quadruple the number of pixels

Decrease the resolution

To make a raster twice as big…

Page 27: Using Graphics in Real-World Tech Comm

Resolution – “you keep using that word, I do not think it means what you think it means.”

High resolution

Low resolution

Page 28: Using Graphics in Real-World Tech Comm

Graphics form depends on its creation and your deliverable.

Vector output strengths• Offset press• Personal and

workgroup printers• PDFs

Raster output strengths• Websites

Vector creation• Illustration software• Computer-aided

design software• Flowcharting software

Raster creation• Digital camera• Scanner• Photograph and

image-editing software

Page 29: Using Graphics in Real-World Tech Comm

Graphics use different file formats.

Vectors*• EPS• WMF, EMF• AI• CDR

Rasters• BMP – RGB• TIFF – RGB/CMYK + transparency• PNG – RGB + transparency• JPEG – RGB/CMYK• GIF – 256 colors + transparency• PSD – RGB/CMYK + transparency

* Vector formats can include font and raster data but raster formats cannot

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Use PNGs for screen captures.

PNG (16 KB) JPEG (16 KB)

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Page 31: Using Graphics in Real-World Tech Comm

Use JPEGs for photos.

• No sharp lines• No precise curves• Colors and shapes blend• Lossy compression is unnoticed

Page 32: Using Graphics in Real-World Tech Comm

Use EPS or TIFF for printed marketing material.

• PSD and AI files – Preserve layers– Easy to edit– Adobe®-specific

• Provide deliverable as TIFF or EPS– Magazine

advertisements– Tradeshow banners– Business cards

Page 33: Using Graphics in Real-World Tech Comm

Sometimes file size matters.

• 3571 x 4000 pixels RGB

• BMP = 42 MB• JPG = 8.5 MB• PNG = 23 MB• PSD = 41 MB• TIF = 42 MB

Page 34: Using Graphics in Real-World Tech Comm

Resize your image before using it.

• 3571 x 4000 pixels RGB

• PSD = 41 MB• TIFF = 42 MB• BMP = 42 MB• PNG = 23 MB• JPG = 8.5 MB

• 600 x 672 pixels RGB

• PSD = 1 MB• TIFF = 1 MB• BMP = 1 MB• PNG = 652 KB• JPG = 409 KB

Page 35: Using Graphics in Real-World Tech Comm

Quiz: Raster or Vector?

Page 36: Using Graphics in Real-World Tech Comm

Quiz: Raster or Vector (Cont’d)?

Page 37: Using Graphics in Real-World Tech Comm

Quiz: Raster or Vector (Cont’d)?

Page 38: Using Graphics in Real-World Tech Comm

Quiz: Raster or Vector (Cont’d)?

• It is a vector• SVG• (XML)

Page 39: Using Graphics in Real-World Tech Comm

Tips and tricks.

• Layers are not just for onions and ogres

• Keep source files• Who cares what your

authoring tool is?• Design logos with future

use in mind• Designing for Web and

press• Check your deliverable• Audience is everything

Page 40: Using Graphics in Real-World Tech Comm

Use layers to organize what you work on and what you output.• Lock layers to

increase editing control

• Hide layers to control output

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Page 41: Using Graphics in Real-World Tech Comm

Hide layers to hide red.

• Red vector and red dots layers hidden

Page 42: Using Graphics in Real-World Tech Comm

Show layers to show red.

• Red vector and red dots layers visible

Page 43: Using Graphics in Real-World Tech Comm

Keep source files to make updates easier.• AI/EPS can include fonts,

vectors, and rasters• Raster is only pixels

Vector

Fonts

Raster

Page 44: Using Graphics in Real-World Tech Comm

Your authoring tool doesn’t really matter.

Publishing and graphics software sometimes lie to you

WYSINAWYG

Page 45: Using Graphics in Real-World Tech Comm

Logos are used everywhere.

Logos and stylized text are often resized

Page 46: Using Graphics in Real-World Tech Comm

Use EPS, AI for logos.

• Logos get used 1-by-1 inch on letterhead and 2-by-2 feet on tradeshow banners

• EPS and AI support CMYK and spot colors• EPS and AI include font, vector, and

raster data• EPS and AI are infinitely scalable• Output fixed-size raster images for Web

use

Page 47: Using Graphics in Real-World Tech Comm

Handling a logo for print and Web can be complex, but not tricky.

• Vector = lines, splines, arcs• Vector != Web• Spot color = print• Spot color != Web• CMYK color = print• CMYK color != Web

Vector

Raster

Font plusPMS 2995

Page 48: Using Graphics in Real-World Tech Comm

Really, the soccer ball is a vector image.

In Illustrator,you can see splines, nodes, and other clues this is vector, not raster (pixel) based

Page 49: Using Graphics in Real-World Tech Comm

For multiple outputs, create multiple graphics.

• Vector CMYK for editing and press (this is your high-resolution version)

• Three or four low-resolution (100 ppi) Web images in different sizes– 200x200, 400x400, and 800x800 pixels

• Decide on an RGB equivalent for the corporate color (PMS 2995)

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Page 50: Using Graphics in Real-World Tech Comm

Consider this a good approach to screen captures.

• Size the GUI element before you capture it

• 8-bit color is fine, but 24-bit is better• Windows® thinks resolution is 96 ppi• 96 ppi looks fine in online docs• 96 ppi good for workgroup printer• 120ppi is a good compromise if going to

press• Use a screen-capture tool

Page 51: Using Graphics in Real-World Tech Comm

Consider this a good approach for Web.• Size the image element before you upload

it – avoid resizing it in the browser• Use JPEG or PNG• 96 ppi is good• Avoid embedding fonts in images –

unsearchable and file size

Page 52: Using Graphics in Real-World Tech Comm

Consider this a good approach for Press.• Provide EPS,

TIFF, PDF, AI, PSD

• Embed images or provide them

• Outline fonts• 300 ppi is

good• Find a way to

share files• No Facebook

JPEGs

Page 53: Using Graphics in Real-World Tech Comm

Check your deliverable.

HTML output

PDF – print or online

Printer – personal, workgroup, or press

Page 54: Using Graphics in Real-World Tech Comm

It happened to me …

• Christmas cards: $2000• Banner: $4000 • Logo change and Website redesign: $$$$

Page 55: Using Graphics in Real-World Tech Comm

What do you want, amateur?

Page 56: Using Graphics in Real-World Tech Comm

Or Pro?

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And in conclusion … audience is king.

Page 58: Using Graphics in Real-World Tech Comm

So long and thanks for all the fish – Questions ...

Page 59: Using Graphics in Real-World Tech Comm

Tools Used

• Adobe® Illustrator ® • Adobe ® Photoshop ®• Microsoft ® PowerPoint®• Microsoft® Word®• Techsmith® Jing®

Page 60: Using Graphics in Real-World Tech Comm

Sources(n.d.). Accenture logo. Retrieved from

http://www.accenture.com/us-en/pages/index.aspx(n.d.). Accu-Time product photograph. Retrieved from

http://www.accu-time.com(n.d.). Crown. Retrieved from

http://photo-dictionary.com/phrase/420/crown.html#b(n.d.). Classroom usage statement. Retrieved from

http://www.amureprints.com/reprints_edu.htm (n.d.). Digital offset printing - The future of offset printing. Retrieved

from http://www.erawanet.com/digital.html(n.d.). Firefox logo. Retrieved from

http://www.mozilla.org/en-US/firefox/new/(n.d.). Full color family stickers. Retrieved from http://

www.familystickers.com/full-color-family-stickers.html

Page 61: Using Graphics in Real-World Tech Comm

Sources (Cont’d)

(n.d.). Hourglass. Retrieved from http://damyantiwrites.wordpress.com/2011/04/09/a-z-h-for-hourglass

(n.d.). How to shoot product photography – part 1. Retrieved from http://www.freedigitalphotographytutorials.com/advanced/how-to-shoot-product-photography-part-1/

(n.d.). In the booth: Hotline. Retrieved from http://marthacalderaro.wordpress.com/2009/10/21/in-the-booth-3/hot-line-3

(n.d.). Lego® Agents. Retrieved from http://cache.lego.com/bigdownloads/buildinginstructions/4536500.pdf

(n.d.). Microsoft Internet Explorer logo. Retrieved from http://en.wikipedia.org/wiki/File:Internet_Explorer_7_Logo.png

(n.d.). Opera Logo. Retrieved from http://en.wikipedia.org/wiki/File:Opera_icon_comparison.png

Page 62: Using Graphics in Real-World Tech Comm

Sources (Cont’d)

(n.d.). Prudential business card. Retrieved from http://www.betterdealadvertising.com/prudential.html

(n.d.). University of New Hampshire parking map. Retrieved from http://www.unh.edu/transportation/visitor/map.pdf

(2009, February 21). 3D Golden money symbol graphics. Retrieved from http://dragonartz.wordpress.com/category/main/symbols-main/

(2011, March 23). Rabbinic miracles prove to us even in the forms of fruits and vegetables. Retrieved from http://www.dewan.co.il/news-16,N-2563.html

(2012, April 1). Department of Homeland Security. Retrieved from http://www.dhs.gov/xabout/structure/editorial_0644.shtm

Admin. (2010, October 4). Southern Connecticut State University Athletics. Retrieved from http://www.southernowls.com/

Andrei. (2011, February 1). Color spaces. Retrieved from http://photographystepbystep.com/digital-imaging/color-spaces

Page 63: Using Graphics in Real-World Tech Comm

Sources (Cont’d)

Constable. J. (1802). Dedham vale. Retrieved from http://upload.wikimedia.org/wikipedia/commons/b/b3/Constable_DeadhamVale.jpg

Copping, J. (2009, August 2). Can Kennel Club change its spots over new Dalmatian? Retrieved from http://www.telegraph.co.uk/health/petshealth/5956660/Can-Kennel-Club-change-its-spots-over-new-dalmatian.html

Derry, G. (2012, February 24). Using video games in the classroom. Retrieved from http://wiki.ssis-suzhou.net/users/geoffreyderry/weblog/16efe/Changing_the_way_we_teach.html

El Greco. (1596-1600). Toledo. Retrieved from http://upload.wikimedia.org/wikipedia/commons/c/ca/El_Greco_-_View_of_Toledo_-_Google_Art_Project.jpg

Ghostscript Authors. (2002, January 10). Ghostscript Tiger.svg. Retrieved from http://sv.wikipedia.org/wiki/Fil:Ghostscript_Tiger.svg

Page 64: Using Graphics in Real-World Tech Comm

Sources (Cont’d)

Kaixer. (2011, May 11). Creative business card – Color explosion. Retrieved from http://cardrabbit.com/category/creative-business-cards/page/3/

Reiner, C. (Director). (1979, December 14). The Jerk [Motion picture]. USA: Universal Pictures. Retrieved from http://phdblog.net/page/3/

Reiner, R. (Director). (1987, September 27). The Princess Bride [Motion picture]. USA: Twentieth Century Fox Film Corporation.

Rich. (2010, March 23). Epson R300 inkjet printer. Retrieved from http://www.inkandmedialtd.co.uk/blog/epson-r300-inkjet-printer-review/

Sifter. (2011, November 7). Picture of the day: The Magic Roundabout in Swindon, England. Retrieved from http://twistedsifter.com/2011/11/picture-of-the-day-the-magic-roundabout-in-swindon-england/

Skraps. (2011, December 14). So long and thanks for all the fish. Retrieved from http://sham-wows.blogspot.com/2011/12/so-long-and-thanks-for-all-fish.html