The Seven Habits of Highly Effective People

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THE SEVEN HABITS OF HIGHLY EFFECTIVE PEOPLESTEPHEN COVEY

PREVIEW

Paradigms & Principles Private Victory:

Habit 1: Be proactive Habit 2: Begin with the end in mind Habit 3: Put first things first Habit 4: Think Win/Win Habit 5: Seek first to understand, then to be understood Habit 6: Synergize

Public Victory:

Renewal: Habit 7- Sharpen the Saw

PARADIGMS & PRINCIPLESINSIDE OUT

WHAT COVEYS SON TAUGHT HIM

If we want to change the situation, we have to change ourselves To change ourselves effectively, we have to change our perceptions, the lens through which we see the world

THE PERSONALITY & CHARACTER ETHICS According to the character ethic, true success & enduring happiness can result only when people learn and integrate basic principles of effective living into their basic character.

According to the personality ethic, success is a function of: Personality Public

THE PERSONALITY & CHARACTER ETHICS

image & behavior skills & techniques & public relations techniques mental attitude (PMA).

Attitude Comn

Two paths: Human Positive

BACK TO COVEYS SON

Their techniques obsessed them to the exclusion of genuine concern Began to see their role as being to affirm, enjoy & value him Withdrawal of protective attitude pains, but results in confidence & self-affirmation

PRIMARY & SECONDARY GREATNESS

Personality building, comn skills, positive thinking are secondary, not primary, traits. In building, do not forget the foundation on which everything else must rest.

PRIMARY & SECONDARY GREATNESS

Personality ethics can win only short-term victories. You cannot cram on a farm. What you are shouts so loudly in my ears I cannot hear what you say. - Emerson.

THE POWER OF A PARADIGM

The map is not the territory. What a wrongly printed map heading can lead to A paradigm is a theory, an explanation, a model, of something else. The age of the woman

THE FLAW PSERSONALITY

OF ETHICS

If ten seconds can have such impact on the way we see things, what about the conditioning of a lifetime? Trying to change outward attitudes & behaviors doesnt help in the long run, examining the paradigms from which they flow does.

For every thousand

hacking at the leaves of evil, there is one striking at the root. Thoreau

THE POWER OF A PARADIGM SHIFT

Thomas Kuhn: every significant break through in scientific endeavor involves a break with tradition, from Ptolemy to Copernicus, from Newton to Einstein Our paradigms are the sources of our behavior the subway man with the unruly kids

FRANK KOCHS PARADIGM SHIFT AS A BATTLESHIP CAPTAIN

SIGNALLING AT SEAWe are on a collision course, advise you change course 20 degrees. Advisable for you to change course 20 degrees. Im a captain, change course 20 degrees. Im a seaman second class. You had better change course 20 degrees.

SIGNALLING AT SEAIm a battleship. Change course 20 degrees.

Im a lighthouse.

THE PRINCIPLE-CENTRED PARADIGM

Principles, natural laws woven into the fabric of every civilized society, are like lighthouses. It is impossible for us to break the law. We can only break ourselves against the law. Cecil B. deMille

WHICH ARE THESE PRINCIPLES?

Fairness Integrity and honesty Human dignity Service Quality, or excellence Potential, growth Patience, nurturance, encouragement

THE PRINCIPLE-CENTRED PARADIGM

Principles constitute a subjective reality, selfevident to an individual, independent of faith or religion. Practices are situation-specific (raising a second child on the model of the first), while principles are universally applicable. Principles are not values (a gang of thieves).

PRINCIPLES OF GROWTH AND CHANGE

There are no short-cuts or quickfixes in growth: each step is important and no step can be skipped. Thinking, or pretending, that you are an international-level tennis player will not make you one. Natural growth requires adherence to natural principles.

THE WAY WE SEE THE PROBLEM IS THE PROBLEM

Disloyal employees have we done enough to motivate them? Short of time always is a planner the correct answer or is it our own inner efficiency? A marriage gone sour is the problem with the spouse or with ourselves?

A NEW LEVEL OF THINKING

As long as the problem is out there, there is nothing we can do about it. The Outside-In approach traps people in feelings of victimization and immobilization. Inside-Out means to start with the innermost side of ourselves our paradigms, character & motives.

A NEW LEVEL OF THINKING

Private victories precede public victories. If I want to be trusted, I must first make myself trustworthy. Likewise for my expectations as a spouse, a parent, an employee.

PARADIGMS & PRINCIPLESTHE SEVEN HABITS AN OVERVIEW

WHAT IS A HABIT?We are what we

repeatedly do. Excellence, then, is not an act, but a habit. Aristotle

WHAT IS A HABIT?

Sow a thought, reap an action; Sow an action, reap a habit; Sow a habit, reap a character; Sow a character, reap a destiny. The gravitational pull of our habits may keep us from going where we want to go, but the same pull gives cohesion in our life.

HABITS DEFINEDKnowledge (What to, Why to)

HABITS

Skills (How to)

Desire (Want to)

THE MATURITY CONTINUUM

Dependence (You) Independence (I) Inter-dependence (We)

THE SEVEN HABITS PARADIGM Inter-dependence (We)Seek first to understand, Then to be understood PUBLIC 5 Synergize 6VICTORY

Think Win/Win 4

Independence (I)3 Put first Things first

1 Be Proactive

PRIVATE VICTORY

2 Begin with The end in mind

Dependence (You)

7 HABITS & EFFECTIVENESS DEFINED

Create an empowering center of correct maps From which an indl can effectively solve problems Maximize opportunities Continually learn and integrate other principles In an upward spiral of growth.

THE P/PC BALANCE

EXCESSIVE FOCUS ON P

Ruined health Broken relationships Worn-out machines Depleted bank accounts Damaged environment

EXCESSIVE FOCUS ON PC

The eternal student syndrome

THREE KINDS OF ASSETS

Physical A lawn mower. Financial would we improve our std of living from our principal or from our interests? Human:

Humans control both physical and financial assets. When it comes to cleanliness of her room, a mans daughter can be his goose.

ORGANIZATIONAL PC

Always treat your employees exactly as you would want them to treat your best customers. Inheriting an over-worn machine from your predecessor. Watering down the curry can cost a restaurant its loyal customer base.

Seek first to understand, Then to be understood PUBLIC 5

Inter-dependence (We)Synergize 6VICTORY

Think Win/Win 4

Independence (I)3 Put first Things first

1 Be Proactive

PRIVATE VICTORY

2 Begin with The end in mind

Dependence (You)

HABIT 1: BE PROACTIVEPRINCIPLES OF PERSONAL VISION

THE SOCIAL MIRROR

Prevent self-awareness by creating a distorted vision Projections rather than reflections:Youre Why

never on time.

cant you ever keep things in order? You must be an artist! Why cant you understand?

THREE THEORIES OF DETERMINISM

Genetic determinism: Blame

it on your DNA Thats how the Irish behave!

Psychic determinism: Thats

how your parents brought you up You remember rejection, failure

Environmental determinism: Your

boss / spouse / nation / economic policies are responsible

THE STIMULUSRESPONSE THEORYSTIMULUS RESPONSE

Between stimulus and response, a man has the freedom to choose.

THE PROACTIVE MODELSTIMULUS RESPONSE

FREEDOM TO CHOOSE

Self-Awareness Imagination

Free Will Conscience

THE PROACTIVE MODEL

Pro-activity proclaims freedom, reactivity resigns to servitude. Pro-activity = Responsibility = Response + Ability I know of no more encouraging fact than the unquestionable ability of man to elevate his life by constant endeavor. Eleanor Roosevelt

VICTOR FRANKLS LADDER OF VALUES

ATTITUDINAL

CREATIVE

EXPERENTIAL

REACTIVITY VS. PROACTIVITY Act or be acted upon.R

& I = Resourcefulness and Initiative. is a verb more than a feeling. we let our feelings control our actions, we abdicate our responsibility.

Love If

REACTIVITY VS. PROACTIVITYReactive language Proactive languageTheres nothing I can do. Lets look at our alternatives. Thats just the way I am. I can choose a different approach. He makes me mad. I have to do that. I must. I cant. If only. I control my own feelings. I can choose an appropriate response. I prefer. I choose. I will.

CIRCLES OF CONCERN AND INFLUENCENo concern Circle of Concern Circle of Influenc e

REACTIVE FOCUSNo concern Circle of Concern Circle of Influenc e

PROACTIVE FOCUSNo concern Circle of Concern Circle of Influenc e

FOR THE POWERFULNo concern Circle of Influence Circle of Concern

CLASSIFYING OUR PROBLEMS ProblemsDirect Control Indirect Control No ControlPrivate Victory Be Proactive Begin with the end in mind. Put first things first. Public Victory Synergize. Think win / win. Seek first to understand, then to be understood. AA Prayer Courage. Serenity. Wisdom.

EXPANDING OUR CIRCLE OF INFLUENCE

It is easier to say, I am not responsible, because if I say, I am responsible, then I might also have to say, I am irresponsible. Gandhis circle of influence paddy fields. Proactive people are NOT pushy or aggressive, rather they are smart, they are value-driven, they read reality and learn what is required.

THE OUTSIDE-IN & INSIDE-OUT PARADIGMS

The Outside-In Paradigm: Whats out there has to change before we can change (e.g., if only we had a less dictatorial boss, a more patient wife, a more obedient child). The Inside-Out Paradigm: By being different, we can positively change what is out there.

Adopting the inside-out paradigm means: Shifting focus from the circle of concern to the circle of influence. Shifting focus from what we wish we had to what we can be. Recognizing mistakes as a means of turning failure into success. Recognizing that the power to make and keep commitments, however small, is the essence of developing the habits of effectiveness.

THE OUTSIDE-IN & INSIDE-OUT PARADIGMS

The problem is never out-there, it is always in here, where we can change it, or else accept it with serenity. Each one of us is ultimately responsible for his or her own effectiveness, even for our happiness & our circumstances. Be part of the solution, not of the problem.

SUMMARIZING THE PROACTIVE APPROACH

SUMMARIZING THE PROACTIVE APPROACH

By making and keeping small commitments, we exercise our embryonic freedom, and thereby gradually expand that freedom. Focus only on things that lie inside your circle of influence, do not waste more time than necessary over those in the outer circle of concern.

Seek first to understand, Then to be understood PUBLIC 5

Inter-dependence (We)Synergize 6VICTORY

Think Win/Win 4

Independence (I)3 Put first Things first

1 Be Proactive

PRIVATE VICTORY

2 Begin with The end in mind

Dependence (You)

HABIT 2: BEGIN WITH THE END IN MINDPRINCIPLES OF PERSONAL LEADERSHIP

WHEN WERE DEAD & GONE How we would like to be remembered as:A

son or a father or a brother? A friend?Someone

others knew at the work-place? A member of our community?

ALL THINGS ARE CREATED TWICE

The Carpenters Rule: cut once.

Measure twice,

First in their conceptualization, next in their realization. We must accept responsibility for both creations, or else spend our lives reactively acting out scripts written in the chaos of our life by our parents, or employers, or sheer pressure of circumstance.

LEADERS & MANAGERS

Are we in the correct jungle?

Management is doing things right, Leadership is doing the right things. No management success can compensate for failure in leadership. Made more pressing because of rapidly changing environment, obsolescence of products & services, a globalized & unpredictable market.

LEADERSHIP & MANAGEMENT

PERSONAL MISSION STATEMENT

The essence of Victor Frankls Logotherapy: most mental / emotional illnesses stem from an underlying sense of emptiness or meaninglessness. Like a constitution, provides a basic direction to which we can align other goals and means.

CREATIVITY SELF-AWARENESS CONSCIENCE

CIRCLE OF INFLUENCE

Security Guidance

Power Wisdom

SecuritySense of worth Identity Emotional anchorage Self-Esteem

GuidanceFrame of ref Sense of direction Provides stds & principles

WisdomPerspective on life Sense of balance Encompasses:Judgment Discernment Comprehension

PowerCapacity to act Strength, endurance Energy to make choices Overcome set habits.

S e lf S p o u s e C hurch Enem y F r ie n d F a m i ly

PRINCIPLES M oneyW ork

PossessP le a s u r e io n s

SPOUSE (OR FRIEND) Security: CENTRED MAN Disagreement

Sense of security depends on how spouse treats him Highly vulnerable to moods - Disappointment

Guidance: Dictated by spouse/ marriage Wisdom: Dictated by spouse/ marriage Power: Ltd by str of self/spouse

Security: Founded on family acceptance Volatile

FAMILY-CENTRED MAN

against family expectations Self worth = family reputation

Guidance: Script written by family Wisdom: Whatever is good for the family Power: Actions ltd by family tradition

Security: Vulnerable to economic insecurity Self

MONEY-CENTRED MANworth = financial worth

Guidance: Profit-driven Wisdom: Whatever is good for more money Power: Actions ltd by financial resources and imbalanced vision

Security: Self definition based on occupation Comfortable only when working

WORK-CENTRED MAN

Guidance: Driven by needs/expectations of work Wisdom: Life = work Power: Actions ltd by:Occupational opportunities, org constraint Bosss perceptions

POSSESSION-CENTRED MAN

Security: Based on reputation/social status Self worth = worth of possessions

Guidance: Driven by acquiring/ protecting/ displaying possessions Wisdom: Comparative economic/social relation Power: Actions ltd by what he can buy or social status he can gain

PLEASURE (OR SELF)CENTRED MAN

Security: Feels secure only on short-lived, anesthetizing, pleasurable high Guidance: Driven by need for more pleasure Wisdom: Whats in it for me? Power: Almost negligible

Security: Vulnerable to en movements Always wonders what en is up to Seeks self-justification from like-minded Guidance: Dependent on what thwarts the en Wisdom: Narrow, distorted, defensive, paranoid

ENEMY-CENTRED MAN

Power: Destructive negative energy based on anger, envy, resentment, vengeance

Security: Vulnerable to religious disappointment Dependent on church authorities Guidance: How others evaluate him in context of church teachings & expectations Wisdom: Fractured-Believers Vs. Non-believers Power: Depends on perceived church role/ posi

CHURCH-CENTRED MAN

Security: Based on changeless principles...

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