Business Continuity Management (BCM) continues to grow in importance for many organisations. Testing is an important, but often neglected part of BCM. From our experience an organisation that tests its plans will recover faster, with less disruption than one that does not.

Benefits at a glance Make better use of your BCM budgets

and resources

Review and test your plans e.g. recovery point objectives (RPOs) and recovery time objectives (RTOs) against real world scenarios, giving you greater confidence your plans will work on the day

Develop greater awareness of BCM in your organisation

Embed BCM in the culture of your organisation

Reduces the cost, impact and duration of a business interruption

Have confidence that your BCM arrangements will work on the day

Make better use of your BC budgets and resources.

SunGard’s Managed Testing Programme

SunGard Availability Services Managed Testing Programme helps organisations to improve their business resilience by improving the way they test their BCM arrangements.

Few organisations have the resources and skills to constantly maintain and apply good practice to their BCM test process. This can mean that an organisation’s testing arrangements may not meet the needs of the business, or of Standards like BS 25999, the British Standard for BCM.

To address this issue, SunGard can provide you with a bespoke programme to enhance your existing skills so that you use good practice to test effectively.

We focus on: Defining and agreeing the scope

of the Programme, and creating a project schedule

Reviewing your current documentation, and identifying where there are gaps

Enhancing, updating and creating documentation to meet your needs

Defining your test objectives

Managing the test on your behalf

Producing your test reports and sign-off.

We can also co-ordinate your resources and analysts, so that SunGard’s and yours are seamlessly integrated to ensure your testing programme supports your BCM arrangements.

AVAILABILITY SERVICES MAnAGEd TESTInG PRoGRAMME

Recover faster,reduce disruption

United Kingdom & European Head office, 12-13 Bracknell Beeches, old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk

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How does this help?

Effective BCM means having proper testing in place – otherwise you can never be sure it will work ‘on the day’. Testing highlights flaws – that’s why it needs to be done.

SunGard’s Managed Testing Programme allows you to: Run and manage your tests and

invocations with minimal remote client support – reduce your travel, accommodation and overtime costs

Utilise SunGard’s experienced personnel to perform a technical recovery*

Ensure good practice is always adopted – supports BS 25999 initiatives

Have access to the right staff at the right time

Minimise the disruption to your own staff before, during and after the test.

The Programme will highlight any shortcomings in your BCM arrangements, so that any issues related to having insufficient resources in place – Workplace Recovery, data Centre Recovery, Managed Services – can be resolved quickly.

*A valid SunGard recovery contract needs to be in place.

MAnAGEd TESTInG PRoGRAMMERecover faster, reduce disruption

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