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UC4 and SunGard HE UDC Improve Banner Processing With Automation Tim Andrews Business Development Baobab Software

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Page 1: UC4 and SunGard UDC

UC4 and SunGard HE UDC

Improve Banner Processing With Automation

Tim Andrews

Business Development

Baobab Software

Page 2: UC4 and SunGard UDC

Agenda

+ Who is UC4?

+ Common Challenges

+ Solution Architecture

+ Banner Processing

+ Summary

Page 3: UC4 and SunGard UDC

3 | © 2010 UC4 Software GMbH. All rights reserved. 3

Who is UC4 Software?

+ Founded 1985, formally AppWorx

+ 260+ employees

+ Sungard HE Collaborative Member

+ 1750+ customers

+ 250+ SunGard HE customers

+ 500 large enterprises

Page 4: UC4 and SunGard UDC

4 | © 2010 UC4 Software GMbH. All rights reserved.

UC4 - SunGard HE Customers

Page 5: UC4 and SunGard UDC

Agenda

+ Who is UC4?

+ Common Challenges

+ Banner Processing

+ Summary

Page 6: UC4 and SunGard UDC

6 | © 2010 UC4 Software GMbH. All rights reserved. 6

Common Business Process Challenges

Multiple People and Departments

Applications and Servers

Banner ReportingODS Databases Legacy Applications

Error prone and costly manual processes

Disconnected Islands of automation

Lack of visibility, management & control

Page 7: UC4 and SunGard UDC

7 | © 2010 UC4 Software GMbH. All rights reserved. 7

Automation is the Answer

Multiple People and Departments

Applications and Servers

Banner ReportingODS Databases Legacy Applications

To effectively deliver the right business information at the right time at the

lowest possible cost

Page 8: UC4 and SunGard UDC

8 | © 2010 UC4 Software GMbH. All rights reserved. 8

Common Business Challenges

+ Visibility Over Entire Business Process

+ Lack of Control

+ Management of Critical Processes

– Finance - Nightly / Monthly

– Payroll

– Financial Aid – ISIR, Student Awards

– Student Processing – Letters, End of Term

– Development - Grant Processing

– Interfaces

+ Number of Steps Required to Complete Task

+ Failure to Detect Errors

+ Delayed Response Between Departments

+ Sending Accurate Information to Partners

+ Business/IT Alignment

Page 9: UC4 and SunGard UDC

9 | © 2010 UC4 Software GMbH. All rights reserved. 9

Common IT Challenges

+ System / Database Management and Housekeeping

– OS Backup, Maintenance, File System Cleaning

– DB Backup, Re-Org, Purge

+ File/Data Management

+ Delayed Error Notification

+ Potential Performance Bottlenecks

+ Integration of Applications

+ Data Corruption

+ Coordination of Requests Beyond Core Application

+ Missing Service Level agreements

IT HouseKeeping

File TransferData Movement

BatchJob Scheduling

EventProcessing

Page 10: UC4 and SunGard UDC

Agenda

+ Who is UC4?

+ Common Challenges

+ Solution Architecture

+ Banner Processing

+ Summary

Page 11: UC4 and SunGard UDC

11 | © 2010 UC4 Software GMbH. All rights reserved.

Scalable

Handles the heaviest loads

Manages peak load

Reliable

WatchWorx

HA Failover

No interruption of service

Unlimited Enterprise Automation

Supported Platforms

Windows

Unix

Linux

Automation Engine Architecture

Reliability, Scalability, & Performance

Repository

UC4 Automation

Engine

UC4 Standby Automation

Engine

Repository

Replication

Heart Beat

Page 12: UC4 and SunGard UDC

12 | © 2010 UC4 Software GMbH. All rights reserved.

Execute processes

Run as defined user

High performance

Groups

Load Balance (CPU)

Run on all

Windows

Unix

Linux

AS400

OpenVMS

zOS, zLinux

Reliability, Scalability, & Performance

Repository

UC4 Automation

Engine

UC4 Standby Automation

Engine

Repository

Replication

Heart Beat

Remote Agents

Page 13: UC4 and SunGard UDC

13 | © 2010 UC4 Software GMbH. All rights reserved.

Reliability, Scalability, & Performance

Repository

UC4 Automation

Engine

UC4 Standby Automation

Engine

Repository

Replication

Heart Beat

Application Agents

Oracle EBS

PeopleSoft

SAP

SunGard HE Banner

JD Edward

Oracle Retail (Retek)

Siebel

Lawson

AMISYS

TCBS/TCCUS

Ecometry

Ventyx

`

`

`

Page 14: UC4 and SunGard UDC

14 | © 2010 UC4 Software GMbH. All rights reserved.

User Interface

Intuitive interface

Single point of control

Web GUI

Graphical Analysis

AppMaster

Reliability, Scalability, & Performance

Repository

UC4 Automation

Engine

UC4 Standby Automation

Engine

Repository

Replication

Heart Beat

`

`

`

Page 15: UC4 and SunGard UDC

Agenda

+ Who is UC4?

+ Common Challenges

+ Solution Architecture

+ Banner Processing

+ Summary

Page 16: UC4 and SunGard UDC

16 | © 2010 UC4 Software GMbH. All rights reserved. 16

FURFEED

FGRTRNI

FGRTRNR

FGRACTG

Current Banner Submission

+ Manual Submission

+ Black Box

+ Manually Check Results

+ Determine Success/Failure

+ Manage Output

+ Repeat

Page 17: UC4 and SunGard UDC

17 | © 2010 UC4 Software GMbH. All rights reserved.

Banner Inter-Module Processing

ExternalFeeds

Finance

Accounts Recievable

FinancialAid

Development

HRPayrollStudent

Page 18: UC4 and SunGard UDC

18 | © 2010 UC4 Software GMbH. All rights reserved. 18

Automate Banner Processing With UC4

+ UC4 Agent for Banner

–Validated by SunGard HE

–Non-invasive to Banner

–Submits Banner jobs

–Monitors Banner jobs

–Manages Banner jobs

FGRACTG

Page 19: UC4 and SunGard UDC

19 | © 2010 UC4 Software GMbH. All rights reserved.

FGRACTG

Include Banner and Non-Banner Processes

Initiation:

Schedule

Event

Manual

FGRTRNR

FGRTRNI

FUPLOAD

FTP_CHGFTP_CHG

+ Visibility, Management, Control

– See jobs execute

– Cancel when required

+ Build Process Dependencies

– Stop on Failure

+ Extend Banner to UDC

– Custom Reporting

– ODS

+ UC4 Determines Success/Failure

– Return Code

– Check for specific messages

– Query database

Page 20: UC4 and SunGard UDC

20 | © 2010 UC4 Software GMbH. All rights reserved. 20

Banner

Banner Job Management

+ UC4 “on-line” captures Banner Jobs

+ Better workload management

+ Efficient use of computing resources

+ Eliminates resource utilization spikes

+ Assists in meeting SLA

Queue_A Queue_B Queue_C

Banner 5

Banner 3

Banner 6

Banner 4Banner 4

Banner 1

Banner 1

Banner 2

Banner 2

Page 21: UC4 and SunGard UDC

21 | © 2010 UC4 Software GMbH. All rights reserved. 21

On-Line Viewing

Banner Printing

NetWork Printing

Process Automation

Calendar Based

Scheduling

Event Based Scheduling

On-Line Capture

Manual Submission

FormFusion

IntelleCheck

eMail

Output Management

+ View Reports & Logs On-Line

– In UC4

– In Banner

+ Print Reports and Logs

– Single or Multiple Printers

+ FTP

+ Email Output

+ e~Print

+ Evisions Support

– FormFusion

– IntelleCheck

Page 22: UC4 and SunGard UDC

22 | © 2010 UC4 Software GMbH. All rights reserved. 22

+ Finance - FAB CHKR (Check Printing)

+ Finance – Daily and Monthly

+ Payroll Check Processing

+ Admission Application Fees Requirement

+ Letter Generation - Students & Alumni

+ Government Financial Aid File Processing

+ Student Billing

+ Sleep/Wake & GLB Data/Select

+ Transcript Generation

–Individual Request

–Student Mailings

–Award Generation

Banner Solutions

Page 23: UC4 and SunGard UDC

Agenda

+ Who is UC4?

+ Common Challenges

+ Solution Architecture

+ Banner Processing

+ Summary

Page 24: UC4 and SunGard UDC

24 | © 2010 UC4 Software GMbH. All rights reserved. 24

Summary

+ UC4 Software can enhance the automation of Banner processes.

+ The UC4 solution is relevant whether you are a new customer, or

you have already implemented Sungard HE Banner.

+ UC4 Software is an enterprise solution for the entire UDC and

beyond.

+ UC4 Software can help you gain visibility, management, and

control of you enterprise processing.

Page 25: UC4 and SunGard UDC

Thank you

Automate the UDC with UC4