7 out of 10 businesses that suffer a major data loss close down within 18 months. Will your backups give you everything you need for a recovery?You don’t need us to tell you that the backup process gets ever more complex, just as backup windows are shrinking. Or about the commercial pressures that are driving you to find ways to reduce recovery time. You already know all of that.

But how confident are you that your backup provision is up to the job?

Limit your exposure

If you still rely on old-fashioned tape backups your business could be vulnerable. Over 30 years of experience has shown us that tape is a familiar technology but it’s one that can also be inflexible, slow and unreliable. Changing tapes takes time. Waiting for backup tapes to be delivered to the recovery server delays the data restore process. What’s more, tape backups don’t always work – which means neither does the recovery.

While tape may appear to be a cheap option, when hidden costs are taken into account the true outlay is almost double.

Hidden cost of tape backup

Consider that you’ll need:

Staff administration time

Software licences

Tape device hardware

Tape media

Off-site storage

Retrieval fees

Hardware and software maintenance.

Then there are the obvious security risks in handing over sensitive information to a third party. Think about it. How many news items have you read about tapes containing highly confidential data being lost by ‘man in a van’ outfits? And, as recent events have shown, the logistical problems of transporting tapes when a city is locked down make the system all too fallible.

The good news is that there is a better way...

AVAILABILITY SERVICESVAULTING SOLUTIONS

For forward thinking business

VAULTING SOLUTIONSFor forward thinking business

Electronic vaulting – the backup solution for a forward-thinking business

SunGard’s electronic vaulting service eliminates the many problems generally associated with tape backups. Instead, daily backups are encrypted and transmitted, either over the internet or via dedicated communications links, directly to disk in a fault tolerant Technology Centre. This, in turn, is automatically copied to a second geographically separate Technology Centre, giving true resilience.

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SunGard Secondary Vault Disaster Recovery Servers

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VAULTING SOLUTIONSFor forward thinking business

Tape-based Recovery vs. Electronic Vaulting Timeline

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Declaration

Ship tapes and transit

Audit tapes admin setup

Restore O/S

IPL system

Restore data

Disaster event

Hours required to resume business (RTO)

+6

Tape Recovery vs Electronic Vaulting Recovery

It’s the end of lost tapes, corrupted data, laborious tape changes, time-consuming admin and hours of recovery delays waiting for backup tapes to arrive.

We’ve been providing electronic vaulting services for more than fourteen years. When you choose a Vaulting Solution from SunGard Availability Services you get one of the most secure, reliable and cost-effective solutions on the market today. You’d expect no less from the pioneer and leading provider in Information Availability and business continuity.

“We’re not content with merely meeting the accepted industry standard of storing backup data offsite but take it a stage further.”

Greater information security – We’re not content with merely meeting the accepted industry standard of storing backup encrypted data offsite but take it a stage further. Giving you added peace of mind; we store two copies of your data at two separate Technology Centres.

You only pay for what you need – Vaulting costs are based on £ per GB of compressed data stored and the more you store, the lower the aggregate cost. Contracts are based on estimated vault usage with additional usage charged at reasonable rates.

Total Recovery links vaulting restoresdirectly into your recovery solution –Total Recovery combines the SunGard vaulting solution with a recovery solution to provide a fully managed solution which provides faster recovery times of complete servers. SunGard provides a fully managed and monitored service led from its Network Operations Centre (NOC). Our support team is on hand around the clock to manage both the backup and restore process, ensuring continuity and availability of service.

All our sites are linked by SunGard’s high capacity network. This gives you the opportunity to make your electronic vaulting service part of a fully integrated, disaster recovery solution. Should you be hit by a major disaster, one phone call is all it takes to start the restore process immediately at one of our recovery centres.

SunGard’s Vaulting Solutions and recovery will save you time and money: Data retrieval is quick and easy –

You can choose to restore individual files to your site within minutes or, in the event of hardware failure resulting in a large data loss, have the data transported to your door within hours, meaning we can help restore the data directly onto your server.

Higher success rate – Vaulting eliminates common problems associated with restores from tape such as the wrong tapes being delivered or tapes being unreadable because the data was corrupted during the copy process.

We keep your business running – no matter what

One of the biggest benefits of choosing an Electronic Vaulting service from SunGard Availability Services is that you’re in the hands of the world’s leading provider of Information Availability and business continuity solutions.

Should the worst happen, we can provide everything you need to recover, from hardware and an alternative workplace with expert support on hand to a single point of contact so your data is recovered quickly to your servers and available for the business once more.

Over the last five decades our 2,500 employees have supported more than 3,400 invocations with 100% success. It’s a track record unrivalled in the industry.

No other company has more skills and resources dedicated to getting you back in business.

Why backup information you don’t need?

It’s a sobering fact that up to 80% of online data is never used again.+ Chances are you’re wasting time and money backing up duplicate, redundant, stale and non-business related information.The more you store, the longer it takes to restore.

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Typically, only 20% of stored data is legitimate.

Are you spending money backing up your employees’ music files and holiday photos? Could you be storing non-critical data on less expensive media? Are you compliant with your regulatory requirements? SunGard’s Data Profiling service will answer these and many other questions. It’s designed to help businesses ensure their data is secure, accessible and effi ciently stored and managed. In short, it will help you match data storage arrangements to business needs.

A good storage strategy gives you a head start on recovery.

SunGard’s Vaulting Solutions ensure that your critical data is always backed up in two secure resilient locations that can be directly linked into your recovery solution.

United Kingdom & European Head Office, 12-13 Bracknell Beeches, Old Bracknell Lane West, Bracknell, Berkshire RG12 7BW 0800 143 413 infoavail@sungard.com www.sungard.co.uk

© 2010 SunGard Availability ServicesSunGard and the SunGard logo are trademarks or registered trademarks of SunGard Data Systems Inc. or its subsidiaries in the US and other countries. All other trade names are trademarks or registered trademarks of their respective holders.

VAULTING SOLUTIONSFor forward thinking business

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