Diversity in the Workplace-Generational Differences

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Welcome

• Identify generational differences and their impact on the modern work environment

• Explain the strengths, preferred communication styles, and work expectations commonly

associated with each generation

• Collaborate with others to identify best methods for communicating respectfully between

generations

• Examine eight principles that will prevent generational issues or biases from occurring in the

workplace

Objectives

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Welcome

Opening Welcome, Introduction, Rules of Engagement

Agenda Review

Pre-Knowledge Check

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Video and QuestionsPlease Respect My Generation

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Group Discussion ActivityRespond to scenarios and share.

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Eight Principles Add time

Summary and Next Steps, Post-Knowledge Check, Learner Survey

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Personal Objectives

• What do you want to learn/achieve?

• Specific situation

Introductions

Welcome

Rules of Engagement

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Pre-Knowledge Check

Based upon your current knowledge of each generation, please list the range of years in which you think each generation was born and list at least one characteristic that describes that generation.

EXAMPLE: 1902-1922, STRONG WORK ETHIC

Directions

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Video

Please Respect My Generation!

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Questions

1. In general, when were members of Generation 9/11 born?

2. What are some common traits of Generation 9/11?

3. What circumstances helped define Generation 9/11?

4. What can help Generation 9/11 do well in the workplace?

Generation 9/11 (aka Generation Z)

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Questions

1. In general, when were Millennials born?

2. What are some common traits of Millennials?

3. What circumstances helped define Millennials?

4. What can help Millennials do well in the workplace?

Millennials (aka Generation Y)

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Questions

1. In general, when were Generation Xers born?

2. What are some common traits of Generation Xers?

3. What circumstances helped define Generation X?

4. What can help Generation X do well in the workplace?

Generation X

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Questions

1. In general, in what years were the Boomers born?

2. What are some common traits of Baby Boomers?

3. What circumstances helped define Baby Boomers?

4. What can help Boomers do well in the workplace?

Baby Boomers

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Questions

1. In general, in what years were the Traditionals born?

2. What are some common traits of Traditionals?

3. What circumstances helped define Traditionals?

4. What can help Traditionals do well in the workplace?

Traditionals (aka Silent Generation)

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Generation 9/11 Millennials Generation X

Baby Boomers Traditionals

Group DiscussionsDirections

In your groups, evaluate the scenario assigned to you by the training facilitator. Discuss and come up with a way to handle the situation described in the scenario. Then select a spokesperson to share your group’s response with the class.

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Eight PrinciplesWhat Should I do?

Respect each other’s differences

Understand those differences and think positively about them

Treat others with respect at all times

Avoid all stereotypes, be they negative or

positive

All traits of a generation may not

apply to everyone from that time period

Be flexible with others

If you feel that you are being stereotyped,

explain to others why it is wrong

Learn from each other what each generation

has to offer

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Summary and Next StepsImplementation Questions

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Post-Knowledge Check

Based upon your current knowledge of each generation, please list the range of years in which each generation was born and list at least one characteristic that describes that generation.

EXAMPLE: 1902-1922, STRONG WORK ETHIC

Directions

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Learner Survey

Please complete the learner survey by going to the link below or scanning the QR code below with your computer or mobile device. Paper surveys are available upon request.

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OR Scan the QR code below using a computer or mobile device

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