opticlient attendant v8 and opticlient blf v1 hartwig fortmeier sen sme mp2 january 2010 siemens...

optiClient Attendant V8 and optiClient BLF V1

Hartwig FortmeierSEN SME MP2January 2010Siemens Enterprise Communications Group

Copyright © Siemens Enterprise Communications GmbH & Co KG 2008. Alle Rechte vorbehalten.

January 2010 Copyright © Siemens Enterprise Communications GmbH & Co KG 2008. Alle Rechte vorbehalten.

Agenda

optiClient Attendant V8

optiClient BLF V1

BLF-Server V2 (implemented as service)

Technical Details


optiClient Attendant V8

Main window

• Essential switching functions• waiting calls• details of active call• parked calls• telephone book

• Use of following telephone books•Outlook (visible organizer)•Open LDAP•Lotus Notes•Internal telephone book

• Shared calendars visible via MS Outlook/Exchange

Busy lamp field (max. 2)

• Status: Free, Busy, Called, Forwarded• Individual configuration (25…300 entry fields)


optiClient Attendant with 2 BLF


Scalable Window Sizes


6 different designs selectable

Standard Office 2007 XP Royale Silver

Vista Style Windows 2000


Busy Lamp Fields


Adjust colors


Shortcuts (for operation without mouse)


Others


optiClient BLF as Independent CTI Application

• Connection to BLF Server

• BLF visible network wide

• Customized BLF configuration (5…200 entry fields)

• Use of following telephone books •Outlook• MS Access database• Lotus Notes

•Telephony functions• Call accept• Connect• Disconnect• Back to waiting party

•History •Incoming calls•Dialed numbers


BLF-Server (in Network and/or with optiClient BLF)

N x optiClient BLF N x optiClient Attendant, alternativ directly in case of systems w/o optiClient Attendant

IP

IP

IP

IP

BLF-Server (implemented as service)

Offers individual uses, depending on the company organization.

local optiClient Attendant per system; alternative: central deployment with network-wide functions (up to 4 nodes) In case of direct IP connection between BLF Server an Hipath 3000 one Comscendo-License and one optiClient Attendant-License is needed, refer to technical details

IP directly

October 2009 Copyright © Siemens Enterprise Communications GmbH & Co KG 2008. Alle Rechte vorbehalten.

Info text

optiClient BLF offers customized text editing, visible at other OC BLF and at the OCA

optiClient Attendant offers editing for every BLF user

More stations for connection to the optiClient Attendant

openStage 60T, 80T

Our Present Tasks …

Coming soon …


Technical Details

•optiClient Attendant V8,•optiClient BLF V1,•BLF Server V2


optiClient Attendant or optiClient BLFconnected to a stand-alone Hipath system

PC with BLF server (service)Software can also be installed on an existing PC

TAPI

TAPI

USBOder IP

Systemtelefon•optiPoint 500 (USB)•optiPoint 410, 420 (IP)•openStage 40HFA, 60HFA, 80HFA (IP)•openStage 40 T (USB)•openStage 60T, 80T, later, refer Rel. Notes (USB)

LAN

optiClient Attendant

optiClient BLF n

optiClient BLF 1

IP-Link Comscendo + Attendant

HG1500, 1x Comscendo-Lizenz, 1x optiClient Attendant-Lizenz


optiClient Attendant within an inter-premises IP infrastructure:BLF message flow and associated services (for the control of features) for all nodes

HiPath node1 USBor IPSystem phone

LAN

HiPath node 2 w/o optiClient Attendant

HG1500, 1x Comscendo-License, 1x optiClient Attendant-License

Sends BLF data from node 1to the BLF server and receives BLF data from other nodes

BLF Server

BLF data to all optiClient BLF

Executes associated services for users in nodes 1and 2

optiClient BLF 1

optiClient BLF 2

optiClient BLF n

optiClient Attendant 1

1x optiClient Attendant-License


Has authority to use associated services


optiClient Attendant within an inter-premises IP infrastructure:BLF-Server has all BLF information within the network, independant if optiClient Attendants are working

HiPath node 1 USBor IPSystem phone

LAN

HiPath node 2


BLF Server


optiClient BLF 1

optiClient BLF 2

optiClient BLF n

optiClient Attendant 1


System phoneoptiClient Attendant 2




Central optiClient Attendant in CorNet IP-Network

HiPath node 1USBor IP

System phone

HiPath node 2

CorNet IP network

• Receives all BLF data from node 1 and from max. 100 users of nodes networked using CorNet IP• Assoc. services only for users of node Knoten 1

BLF Server


LAN

Sends BLF data from nodes1 and 2 to BLF server

Node 2 sends BLF data tonode 1

optiClient Attendant

optiClient BLF 1

optiClient BLF 2

optiClient BLF n


USB driver for the connection of the optiClient Attendant to optipoint 500, openStage 40T, 60T, 80T

Included on the optiClient Attendant CD

Also part of CALLBRIDGE COLLECTION V2 and, for German Telekom, TAPI LINK COLLECTION V2

USB drivers may not be installed together with Callbridge Collection or Tapi Link Collection

Optipoint 500, openStage 40T: USB-Treiber

openStage 60T, 80T: NDIS-Treiber

Refer to Installation manual Call Bridge collection


PC optiClient AttendantStandard Windows PC with min. 1.5 Ghz and 1024 MB main memory

Operating system: Windows XP, Windows Vista, Windows 7 (if OCA is connected to HFA phone, in case of connection to TDM phone refer to release notes of Call Bridge collection)

USB interface or LAN interface depending on connected version

Screen with a resolution of 1280*768 (min. 1024*768)

Graphik card with 16bit colour depth (min. 256 colours)

Standard mouse and keyboard

Internet access for support and update purposes

PC optiClient BLFStandard Windows PC

Operating system : Windows XP, Windows Vista, Windows 7

LAN interface

Standard mouse and keyboard

Internet access for support and update purposes

optiClient Attendant, optiClient BLF:recommended system requirements


Further requirments, configuration limits and maximum values

Max. number of optiClient Attendant per system:

HiPath 2000 from V2: 1, Hipath 33xx, 35xx from V7: 4, Hipath 3800 from V7: 6, Hipath 5000CS V7: 6

Licensing of optiClient Attendant within the HiPath system

Number of optiClient BLF per BLF server: 100

Licensing of optiClient BLF on own CLA, (included in optiClient Attendant CD)

BLF server license free

USB drivers for the connection of optipoint 500 or openstage 40T, 60T, 80T are included in the optiClient Attendant CD

IP drivers for the connection of optipoint 410, 420, openStage 40HFA, 60HFA, 80HFA are integrated in the optiClient Attendant (no Callbridge IP required)

TAPI drivers for optiClient BLF: e.g. TAPI 120, Callbridge TU not included in the optiClient Attendant CD


Install the programs using administrator rights

Start the program as administrator (in the Explorer – use right mouse key „Execute as...“), and adjust the settings.

Make sure that at least one BLF is displayed.

End and close the Attendant

Assign the right to write to the Attendant directory to the users. Access to „CurrentUser“ within the Registry must also be allowed.

Now start the Attendant as normal user.

optiClient AttendantInstallation with limited rights

opticlient attendant v8 and opticlient blf v1 hartwig fortmeier sen sme mp2 january 2010 siemens...

Documents

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info text opticlient

oc blf

blf user

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