online event

www.unchainedcreative.com

EVENT SERVICES

http://www.unchainedcreative.com/

Why Unchained? Unchained Creative is a multi-discipline

creative company that focuses on Event Management as well as graphical branding, retail environments, and mobile marketing.

These multi-disciplines enable Unchained to focus on the Complete Solution to our clients needs.

In this presentation we will focus on Event Management. However, we will share with you some examples of work from our other departments because we will utilize many of those specialities within our event planning. These examples will demonstrate our knowledge in branding, printing and creativity. We will call upon those resources for various elements of event/conference management.


Unchained produces all the in-store graphics for Build-A-Bear Workshop...Worldwide

Exhibit Trailer Design

In-Store Displays

Vehicle Graphics More info canbe seen

at our website

More info canbe seen

at our website


You may be asking......

How do you bring value to our program?

How do you communicate with our attendees and staff?

How do you work effectively with our planning committee?

How do you elevate our image and take our program to the next level?

How do you insure we present consistent messaging across all platforms?

Unchained Creative has the answers!



Unchained = Value Situation: Downsizing, mergers and consolidations mandate

organizations to find ways to economize without compromise.


Solution: Keep your staff focused on those vital tasks that require their specialized skills and utilize the proficiency of Unchained Creative for the logistics, legwork and creative ideas. Our credentials not only bring you value but also provide you peace of mind in knowing that you really can economize without compromise.

Over 40 combined years of experience in the Event Management industry

CMP (Certified Meeting Professional) designation since 1993

Long term client relationships

State of the art technology

In house services most event companies have to outsource

National vendor and hotel relationships

Award Winning History (detailed later)


Working with committees

Establish list of tasks to be accomplished Designate primary group responsible for each task

Client’s sole responsibility - Items which require technical knowledge or proprietaryinformation such as the content of workshops

Unchained sole responsibility - Most items fall into this category. Examples would be building the registration website, processing registrations and fees, creative concepts etc.

Partnered responsibility - Items in this category require action/approval from client before we can proceed. Examples would be signing of the negotiated contract, approval of submitted concepts etc.

Prepare Gantt Chart (or similar format) of all tasks and milestones Maintain Gantt Chart and distribute to all committee members prior to

scheduled conference calls or meetings Establish regularly scheduled conference calls and/or face to face meetings

(client’s preference) Unchained will take the lead in moving all these processes forward and

meeting timelines


Unchained is accustomed to working with conference planning committees. We acknowledge and appreciate the emotional connection your planning committee has to this event. We also recognize that you have an insight and history with this event we won’t initially have so we will happily make adjustments to our standard procedure below to be sure unique procedures and requirements that you deem necessary are maintained and incorporated into our standard process detailed below.


communication is key..at all levels Communication with our client

All staff is available 24-7 via phone and e-mail

Open door policy - Our clients are always welcome to visit our facility

Regularly scheduled update reports and calls

Communication to the attendees Multiple E-mail Blasts

Extensive information on website

In house point person for registration questions

Communication to trade show participants Vendor specifications on line

Detailed vendor packets

Specific in house point person

Communication to suppliers Trusted and proven network of suppliers

Deadlines are clearly communicated via e-mail to all suppliers

As our partners, our suppliers know the level of service we expect and they deliver.

Communication to the venue Experienced person with hotel background as liaison and contract negotiator

Reservations will be done via housing list, including all individual special requests



Elevating image

Unchained Creative brings extensive knowledge, creativity and expertise in brand imaging. This is not an ancillary service we provide but rather one of our core competencies.

Our creative department will design a logo specifically for your conference that embodies your mission and goals. We will also supply a style guide for the different applications from print to promotional items.

Your brand will be elevated by the quality of the registration website we custom design and the level of customer service you and your attendees experience. Our staff of seasoned professionals understand that our company has been built on referrals and long term relationships; neither of which is possible without consistent, exemplary customer service.



it’s all in the detailsEvent Execution



Venue Search and Procurement Unchained has strong relationships with multiple hotel chains across the U.S.

We book multiple events a year generating the buying power to secure the best rates and concessions for you.

Our in house contract negotiator has a hospitality/hotel management degree and years of hands on experience in all phases of the hotel industry. Her inside industry knowledge is invaluable as we determine where we can ask for more on your behalf. This industry knowledge is also an advantage on site, we know the right person to contact the first time.

We will be the liaison for all matters related to the hotel.


IT’S ALL IN THE DETAILS


E-mail Blasts

Custom designed to match your theme and website

Confirmation of who received and opened the e-mail blast

Bounce back report provides you information to update your database

On-Line Registration Fully customized to gather the data you request

Each attendee type (member, vendor, corporate, executive) can have different data parameters

Attendee can return to update or change registration, we are automatically notified of changes

Instant automatic electronic confirmation

Notification of incomplete registrations enabling us to call and offer assistance with the registration

Splash page with hotel details

Workshop information, with wait list capabilities for sell out situations

Speaker bios

Direct link from your website to the registration site for a seamless transition

Optional Activity information, with wait list capabilities for sell out situationswww.unchainedcreative.com

IT’S ALL IN THE DETAILS (CONTINUED)


Room Block Monitoring Contracted room counts and types are input by day and room type Inventory is automatically tracked for a real time status of our room block Warning alarms are set to notify us when inventory levels are low so we can

respond appropriately

Vendor Registration When the attendee selects VENDOR as a type they will see a registration page

designed to gather data specific to them Direct link to the Show Services provider to order required services Booth assignment and other relevant information

Credit Card Payments & Receipts Credit card payments are processed direct through our relationship with Pay

Pal Eliminates the middle man and reduces your cost per transaction Real time transactions, all money is secure and collected immediately




Food - Beverage - Decor Are you tired of the same old rubber chicken

convention dinners? Well so are we! That’s why we work directly with the Chef to create your menus. Never again will you have to pick one of the three choices from the banquet menu. Your attendees will notice the difference.

For those special evening events, we will theme the food to accent the decor of the evening. If you have an upscale event, we will provide printed custom menus detailing each of the delectable courses your guests will soon be enjoying. If it’s a casual, mix and mingle event perhaps food stations featuring localand regional flavors would be theperfect compliment.



Ancillary and Optional Activities Unchained can locate ready made fun

events such as indoor skydiving or we can design an event especially for you, coordinate team building activities, manage golf tournaments, schedule tours or help your attendees relax at the spa. It’s never boring when you let us plan your free time!

Indoor Skydiving in Las Vegas

Golf Tournament Signage designed, printed and mounted by

Unchained Private Concert - Set Up In Progress



Name TagsCustomized to match conference theme

Custom layout to show whatever details you request

Attendee type designation (if desired)

Name will be exactly as attendee requestedOn registration page we can ask for their name as it appears on your records

Secondly we will ask how they would like their name badge to read (i.e. nickname)

On Site Check-InSystem will be available on site

Lost name tags or last minute registrations can be generated on site

Report GenerationStandard and customized reports are available for all aspects of the meeting



Outside Supplier Procurement and Management

Audio Visual and Production Show Services Speaker Transportation Entertainment

We have relationships with multiple suppliers in the same industry. We always request multiple bids to ensure you are receiving the best value. Best value does not always mean the least expensive. We will recommend the vendor that best fulfills your requirements at a fair market price.



DATABASE MANAGEMENT Several years ago Unchained realized the

standard industry cookie cutter registration and database management systems simply weren’t sufficient to meet our clients needs and expectations. We began searching for a system with a proven history of reliability, graphic flexibility, customizable data collection, extensive reporting capabilities with a user friendly on line registration component. We found it and we made the investment.

The 360-degree view provided by our system gives us an all-in-one data management system to effectively manage costs, reduce manual errors and provide greater efficiencies. It provides better management of online registration, event functions, meeting sessions, workshops, travel, hotel and accommodations, exhibitions and speaker management. The graphic flexibility allows us to create excitement generating splash and registration pages increasing your attendance. Our clients are more than pleased with results and we are confident you will be as well.

Sample Splash Page


(Fields are customized to meet your requirements)

DATABASE MANAGEMENT(registration sample pages)

Pg 3: Summary of info for review

Pg 2: Contact info if someone other than the attendee is completing the form, dietary and travel info

Pg 1: General Information


Pg 5: Registration Confirmation

Pg 4: Hotel requests and credit card payment



DATABASE MANAGEMENT(REGISTRATION SAMPLE PAGES)


Automated Confirmation E-mail


DATABASE MANAGEMENT(REGISTRATION SAMPLE PAGES)

PRICING- WHAT MAKES US DIFFERENT


First, Unchained’s business has been built on customer service and referrals. Neither of those happen without trust and openness between us, our employees and our clients. We feel that to earn that trust there must be clear, open and honest communication. At Unchained Creative we provide you a management fee that covers all of the services you requested in the RFP. This enables you to budget more efficiently and allows us to focus on providing you the inclusive service you should expect from your provider. Should you find you need additional services we’ll be happy to provide a quote for your approval but you will never receive surprise billings from us at the end of the conference.

Secondly, we believe that you have a right to know exactly what you are paying to the outside vendors we contract on your behalf. Most agencies give you a low management quote then refuse to show the invoices for services they secured on your behalf. That’s because those invoices are significantly inflated, commonly 15%-35%. The agency retains the difference between what they bill you and what they actually pay the vendor which enables them to hide the true cost of the services they provide to you. You never know what you actually pay your planning agency. We don’t understand how that can possibly build trust OR provide you the best value for your dollar. Our policy is a straight 10% mark up on all outside vendors BUT we offer a fast cash discount of 10% to our clients who pay us via CHECK within 30 days of the Unchained invoice date OR a 5% discount if you prefer to pay by credit card. (Note- These discounts are only on Outside Vendor Services that run thru Unchained) Net result.....you have the opportunity to receive your outside vendor services at 0% markup. If requested, we will be happy to supply you with the actual invoices for verification. The vendor name and billing information remain our proprietary information but we will send you the bill with that information removed.

MORE ABOUT...


UNCHAINED Creative ACCOLADES


Winner of KC Small Business Top 25 Under 25 Class of 2009Over 900 businesses with fewer than 25 employees competed. Winners are chosen based on financial growth, community service and overcoming obstacles among other criteria.

2008 Missouri Top 50 Diversity Owned Businesses

2008 Missouri Top 100 Woman Owned Businesses

2007 Missouri Top 100 Small Businesses (ranked 38th)

2007 Missouri Top 100 Woman Owned Businesses (ranked 28th)

2007 Missouri Top 100 Diversity Owned Businesses (ranked 35th)

KC-CWBO (Kansas City Council of Women Business Owners)Nation's largest bi-partisan public policy organization that advocates for and on behalf of women business owners and women in business on economic issues

Nominee for Chamber of Commerce Top 10 Businesses (2007 and 2009)

Nominee for Women Who Mean Business Award (2009)

Featured in KC Small Business Monthly - Women Creating Wealth (see next page)

thank you

305 NW Business Park LaneRiverside, MO 64150

O- 816.505.7866F- 816-505-7826


online event

Documents