november 2015 - petronas · • the changes will take effect on 30 november 2015. table of content...

November 2015

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The objective of the Vendor Engagement Session is to brief PETRONASregistered vendors of the key changes made to PETRONAS Registration ofSupplier (ROS) Portal.

Objective (1/1)

Objective

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Table of Content

New ROS Portal - BROWSER Pre-requisite B

OverviewA

System Key Changes - Details D

System Key Changes - Summary C

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Renewal of License or Registration ApplicationE

Helpdesk Contact F

• PETRONAS Registration of Supplier (ROS) Portal underwent changes in twokey areas

System User Interface (UI)

The portal has a new and improved user interface. Screens have refreshedlook and feel, with enriched navigation guides and explanatory content toimprove user experience.

System Enhancements

The ROS system has been enhanced with new functionalities to improvethe efficiency of submitting applications.

A.Overview (1/1)

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Overview

• The changes will take effect on 30 November 2015.

Table of Content

New ROS Portal BROWSER Prerequisite B

OverviewA



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Helpdesk Contact F

• There is browser pre-requisite for the new ROS portal.

• To use the new ROS portal, computer or notebook need to be on browser

• Internet Explorer 11 (IE11) or

• Mozilla Firefox 42.0

• Required browser versions can be downloaded from following sites:

• For IE11: http://windows.microsoft.com/en-us/internet-explorer/download-ie

• Mozilla Firefox: http://www.mozilla.org/en-US/firefox/new/

• How to check your current browser setting? Please refer to next two slides.

B. Pre-Requisite - Browser (1/3)

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New ROS Portal - Browser PreRequisite

http://windows.microsoft.com/en-us/internet-explorer/download-ie

https://www.mozilla.org/en-US/firefox/new/

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How to check for existing Internet Explorer version: 1.Click on Settings

2.Click on About Internet Explorer

3.If not Internet Explorer 11, please download link provided.



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How to check for existing Mozilla Firefox version: 1.Click on Settings

2.Click on Help

3.Click on About Firefox

4.If not Mozilla Firefox 42.0, please download from link provided.



Table of Content


OverviewA



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Renewal of License or Registration applicationE

Helpdesk Contact F

©Petroliam Nasional Berhad (PETRONAS) 2014 11

Applications Breadcrumbs

System Key Changes - Summary

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Screen Help information & Hover

Improved Search Function

Attachments – Specific & Master

Application Summary & Main Menu

A. USER INTERFACE

Further Finding to Vendor

Update Company Profile Checklist

New Email Notifications

B. ENHANCEMENTS

C. System Key Changes – Summary (1/1)

• Summary of user interface changes and system enhancements

SWEC Notifications


Table of Content


OverviewA



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Renewal of License or Registration applicationE

Helpdesk Contact F


Old User Interface

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USER INTERFACE – Application Breadcrumbs

D. Key Changes Details – User Interface (1/5)

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USER INTERFACE – Specific file attachments & Master attachments (1/2)

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File attachments are specific to fields. Each field can only attach 1 file.


USER INTERFACE – Specific file attachments & Master attachments (2/2)

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• Master attachment stores all previous attachments.

• Able to use previous attachments for other fields.

• Unable to load files directly into Master attachment.

• Able to search for files in Master attachment


USER INTERFACE – Screen Help Information

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USER INTERFACE – Improved Search Function

A1. User Interface (4/5)D. Key Changes Details – User Interface (4/5)

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A1. User Interface (5/5)

USER INTERFACE – Application Summary & Main Menu


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• This is a new process change.• Further Finding to Vendor is triggered when PETRONAS LRS team requires additional

information or documents from the vendor.

• Vendor will receive email notification stating that application requires furtherclarification.

• The application will be reverted back to “Draft” status & appear in the vendor’sApplication Summary. Vendors are then required to furnish the relevant informationor documents & resubmit the application.

• After 14 days, if no feedback was given from vendor regarding this Further Finding,the application will be automatically rejected and reflected as “Application Rejected” inApplication Summary.

D. Key Changes Details – Enhancements (1/4)

ENHANCEMENTS – Further Finding to Vendor (1/3)

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• Vendor will need to login to SUS or ROS (for New application) portal and check application summary for application reverted to draft.


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• Once in application below application breadcrumbs will contain remarks/messages from PETRONAS on reason for further finding.

• Proceed to update the information and submit the application again.


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ENHANCEMENTS – Update Company Profile Checklist (1/2)

• For Update Company Profile application, a new checklist screen is introduced to allow the vendor to indicate changes to which screen & enter remarks on what was changed.

• Application breadcrumb will appear depending on what data has been selected.


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ENHANCEMENTS – Update Company Profile Checklist (2/2)

• Application breadcrumb will appear depending on what data has been selected.


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ENHANCEMENTS – New Email Notifications (1/6)

• New email notifications to vendor are introduced for followingscenario/events:

• Upon 1st Submission

• Upon starting of evaluation by Licensing & Registration Section (LRS)

• When LRS requires further clarification/information from vendor

• When vendor resubmits application with further clarification/informationback to LRS

• Upon expiry (14 calendar days) of further clarifications/information, ifno response from vendor.


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• New email notification - Upon ‘1st Submission’


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• Email notification upon starting of evaluation by LRS


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• Email notification when LRS requires further clarification/information from vendor


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• Email notification when vendor resubmits application with further clarification/information back to LRS


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• Email notification upon expiry (14 calendar days) of further clarification or information, if no response from vendor


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Table of Content


OverviewA



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Helpdesk Contact F

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E. Renewal of License or Registration Application

https://supplier-selfservice.petronas.com.my/irj/portal

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(5/5)

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Table of Content


OverviewA



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Helpdesk Contact F

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ROS Portal Service DeskSUS system (technical) related queriesTel : 1800 88 0011Email: [email protected]

LRS Service DeskLicensing & Registration related queriesTel : 1800 88 0011Email: [email protected]

Helpdesk Contact

F. Helpdesk Contact

mailto:[email protected]

mailto:[email protected]

Q&A

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november 2015 - petronas · • the changes will take effect on 30 november 2015. table of content...

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