monthly performance report february 2012

Monthly Performance ReportU.S. Airlines

Flights during February 2012

Release Date: March 19, 2012© 2012 Marks Systems Inc. All rights reserved.

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Monthly Performance ReportU.S. Carriers, February 2012

Section Contents Slide

Introduction Methodology 4

Glossary of Terms Explanation of aviation terms used 5

Key Metrics February 2012 By Carrier, Rankings 6

Airport Summaries Top 5 Departures, Arrivals; Delay Programs 10

Airport Deep-Dive of the Month Analysis for Orlando International (MCO) 13

Market Profile of the Month Boston Shuttle market review 15

Individual Carrier Metrics Summary & detail for individual carriers 18

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Contents

To receive this report by email each month, please visit masflight.com

Monthly Performance Report: February 2012The masFlight Monthly Performance Report summarizes United States airline performance.

Differences from DOT ASQP (“On-Time”) Reports. We collect flight information for most scheduled carriers, including both “mainline” hub-and-spoke airlines and their regional affiliates. DOT’s on-time data reports differ from ours because:

(1) Some carriers are excluded from DOT reports. Only airline certificates with 1% or greater share of scheduled-service domestic passenger revenue report on-time data to DOT. Many low fare and regional carriers are therefore excluded. Our report captures most of these carriers.

(2) Our report includes international flights by U.S. carriers. DOT includes only domestic flight operations in its report, since carriers do not report international flights.

(3) DOT reports on-time performance by operating carrier, not by marketing carrier. For example, both United and Delta market regional flights that are operated by SkyWest. We report performance by operating carrier (e.g. SkyWest as a discrete entity) and by marketing carrier.

(4) DOT reports focus on on-time arrivals only. We focus on three operational statistics. “D15” performance is the percent of flights that depart the gate within 15 minutes of schedule. “A14” performance is the percent that arrive at the destination gate within 14 minutes of schedule. “CF” (or Completion Factor) is the percent of flights scheduled that arrive at their destination, net of cancellations and non-completed diversions.

Introduction

4

Terms UsedItalicized terms are the key definitions used

Term Definition

CF% (Completion Factor) The percent of flights scheduled that arrive at their destination

D0% Flights that depart from their origin by the scheduled departure time

D15% (On-Time Departures) Flights that depart from their origin within 15 minutes of the scheduled time

A0% Flights that arrive at their destination on or before scheduled arrival time

A14% (On-Time Arrivals) Flights that arrive at their destination within 14 minutes of schedule

Gate Turn Time The “on-gate” time between gate arrival and gate departure for a given aircraft

Scheduled Gate Turn Turn time defined by scheduled arrival to scheduled departure time

Actual Gate Turn Turn time defined by actual arrival to actual departure time

Taxi-Out Time Time from gate departure to runway takeoff

Taxi-In Time Time from runway landing to gate arrival

Ground Delay Program FAA delays for flights at departure airport for flights into a specific facility

Definitions

5

U.S. Airline System Performance MetricsFebruary 2012

U.S. Airline Category

Tracked Flights

Departures Arrivals

Completed

CF%On Schedule

D0%On-time

D15%On Schedule

A0%On-time

A14%

All U.S. Airlines 660,542 98.9% 71.1% 87.9% 69.0% 86.1%

Mainline Airlines 220,692 99.4% 71.2% 89.4% 69.6% 87.3%

Low Fare Airlines 141,959 99.3% 65.6% 88.2% 71.6% 88.2%

Regionals 297,891 98.2% 73.5% 86.6% 67.3% 84.2%

All U.S. Airlines include all U.S. carriers tracked by masFlight

Mainline Airlines include American, Alaska, Continental, Delta, Hawaiian, United, and US Airways

Low Fare Airlines include JetBlue, AirTran, Frontier, Spirit and Southwest

Regionals include Pinnacle, Colgan, Trans States, CommutAir, Compass, ASA, GoJet, PSA, American Eagle, Comair, SkyWest, Executive, Piedmont, Horizon, Chautauqua, Shuttle America, ExpressJet, Mesaba, Mesa, Republic and Air Wisconsin.

Key Metrics

6

All Flights

Key Metrics

U.S. Carrier SummariesFebruary 2012

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Mainline Only Regional Carriers

(a) Mainline flights marketed by Continental and United are operated by UnitedIncludes flights to, from and within North America onlyCF% = Completed Flights (not cancelled or diverted)D15% = On-time Flight DeparturesA14% = On-time Flight Arrivals

Airline Tracked CF% D15% A14%

American 98,477 98.6 89.2 86.4

Alaska 22,187 99.1 92.5 90.9

Continental (a) 65,789 99.0 81.5 78.9

United 84,650 97.8 84.6 82.9

Delta 144,115 99.2 90.3 88.9

Frontier 10,368 99.1 76.9 72.5

US Airways 92,005 98.8 88.8 85.6

AirTran 18,614 99.6 94.8 91.5

JetBlue 20,091 99.8 86.3 84.1

Hawaiian 5,891 99.9 93.8 90.9

Southwest 87,226 99.0 88.4 90.0

Spirit 5,582 100.0 84.0 80.2

Virgin America 4,009 99.7 92.1 92.4

Tracked CF% D15% A14%

44,910 98.1 89.8 86.4

10,224 98.5 92.6 92.5

40,351 98.5 79.7 76.8

57,529 97.4 84.3 82.6

83,898 98.8 89.5 88.1

3,927 98.5 78.9 72.3

55,510 98.2 86.3 83.1

Tracked CF% D15% A14%

53,567 99.0 88.6 86.4

11,963 99.6 92.3 89.6

52,559 99.2 84.8 83.0

60,217 99.7 91.2 89.9

6,441 99.4 75.6 72.7

36,495 99.7 92.5 89.2

18,614 99.6 94.8 91.5

20,091 99.8 86.3 84.1

5,891 99.9 93.8 90.9

87,226 99.0 88.4 90.0

5,582 100.0 84.0 80.2

4,009 99.7 92.1 92.4

Top Ten Airlines by Marketing CarrierFebruary 2012

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights marketed by the carrier: domestic, regional affiliate flying, and international operations.

Excludes codeshare flights operated by other airlines.

Key Metrics

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Rank Airline On-Time Arrival Percentage1 Virgin America 92.4%2 AirTran Airways 91.5%

3(tie) Hawaiian Airlines 90.9%3(tie) Alaska Airlines 90.9%

4 Southwest Airlines 90.0%5 Delta Airlines 88.9%6 American Airlines 86.4%7 US Airways 85.6%8 JetBlue Airways 84.1%9 United Airlines 82.9%10 Spirit Airlines 80.2%

Top Ten Airlines by Operating CarrierFebruary 2012

Arrivals at gate within 14 minutes of schedule (A14%)Includes all flights operated by each carrier, including domestic and international operations to/from North America.

Regional affiliate flying for different airlines is grouped under the regional airline.

Key Metrics

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Rank Airline On-Time Arrival Percentage1 Executive Airlines 94.2%2 Horizon Air 93.0%3 Virgin America 92.4%4 AirTran Airways 91.5%5 Compass Airlines 91.4%6 Comair 91.0%7 Hawaiian Airlines 90.9%8 Mesa Airlines 90.4%9 Southwest Airlines 90.0%10 Delta Airlines 89.9%

Best Performing Major Airports by Departure PerformanceFebruary 2012 (All Flights)

Worst Performing Major Airports by Departure PerformanceFebruary 2012 (All Flights)

For definitions, see notes at beginning of presentation.

Best & Worst Airports: Departures

Airport Flights From: CF% D0% D15%SEA Seattle/Tacoma Int’l 99.5% 71.9% 91.4%BOS Boston Logan 98.6% 76.4% 91.3%SLC Salt Lake City 99.5% 74.8% 90.8%BWI Baltimore/Washington Int’l 99.2% 72.5% 90.8%PHX Phoenix Sky Harbor 99.6% 68.0% 90.2%

Airport Flights From: CF% D0% D15%IAH George Bush Intercontinental 99.4% 50.1% 78.4%DEN Denver Int‘l 97.8% 54.9% 81.4%EWR Newark Liberty 98.1% 62.9% 82.0%SFO San Francisco Int’l 98.8% 64.7% 84.0%ORD Chicago O’Hare 97.8% 68.4% 85.3%

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Best Performing Major Airports by Arrival PerformanceFebruary 2012 (All Flights)

Airport Flights To: A0% A14%BWI Baltimore/Washington Int’l 78.6% 91.7%

MDW Chicago Midway 77.8% 91.2%PHX Phoenix Sky Harbor 69.6% 89.4%DTW Detroit/Wayne County 76.0% 89.3%SLC Salt Lake City 70.0% 89.3%

Worst Performing Major Airports by Arrival PerformanceFebruary 2012 (All Flights)

Airport Flights To: A0% A14%IAH George Bush Intercontinental 56.4% 78.2%

EWR Newark Liberty 65.4% 79.7%SFO San Francisco Int’l 66.2% 81.6%DEN Denver Int’l 61.8% 82.6%PHL Philadelphia Int’l 68.7% 83.4%

Best & Worst Airports: Arrivals

11For definitions, see notes at beginning of presentation.

Ground Delay Programs Into Airports

Days With Ground Delay ProgramsFebruary 2012 by Day of Month

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February 2012 by Day

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 TOTALWe Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We Th Fr Sa Su Mo Tu We DAYS

PHL Y Y Y Y Y Y 6HOU Y Y Y Y Y 5LGA Y Y Y Y Y 5ORD Y Y Y Y Y 5DTW Y Y Y Y 4EWR Y Y Y Y 4IAH Y Y Y Y 4SFO Y Y Y Y 4CLT Y Y Y 3DCA Y Y Y 3DEN Y Y Y 3MDW Y Y Y 3MSP Y Y Y 3TEB Y Y Y 3IAD Y Y 2ASE Y 1ATL Y 1BOS Y 1DAL Y 1DFW Y 1IND Y 1JFK Y 1LAX Y 1

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29

Airport of the Month: MCO

By CategoryMCO Departures MCO Arrivals

CF% D0% D15% A0% A14%All Carriers Serving MCO 99.8% 70.1% 88.0% 68.4% 86.2%

Mainline Airlines 99.7% 70.3% 87.9% 63.6% 84.1%Low Fare Airlines 99.9% 69.9% 88.1% 71.2% 87.5%Regional Airlines 99.2% 74.0% 85.0% 71.8% 85.5%

Airport Deep-Dive of the Month: Orlando International (MCO)February 2012

Marketing Carrier includes mainline and regional flights, excludes code shares 13

By Marketing Carrier MCO Departures MCO ArrivalsCF% D0% D15% A0% A14%

Southwest 99.8% 62.7% 87.4% 75.4% 88.9%JetBlue 100.0% 68.7% 84.7% 67.7% 84.4%AirTran 100.0% 86.9% 94.5% 70.2% 90.2%Delta 99.8% 79.2% 91.6% 73.8% 89.2%

American 99.6% 74.7% 90.4% 60.7% 86.6%US Airways 99.7% 74.2% 90.0% 65.1% 84.8%Continental 99.8% 54.6% 82.9% 57.1% 82.5%

United 99.8% 61.4% 86.7% 65.0% 83.3%Spirit 100.0% 66.9% 83.3% 59.3% 80.9%

Frontier 99.2% 50.8% 73.0% 49.6% 69.9%Alaska 100.0% 86.2% 94.8% 74.1% 89.7%

Virgin America 100.0% 64.3% 91.1% 55.4% 85.7%

Orlando Gate Turn Times

Concourse Marketing Airline

Scheduled Gate Turn

Actual Gate Turn

Terminal A All Carriers 47.9 54.1

Terminal B All Carriers 56.5 61.6

Orlando Int’l 50.6 min 56.4 min

METHODOLOGY FOR GATE TURNS

• Identify valid gate turns by tracking inbound and outbound aircraft and gate assignments by flight number

• Exclude remain overnight (RON) and gates with two or more concurrent flight operations (e.g. non-jetway)

ActualArrivalTime

Sched.ArrivalTime

Sched.Departure

Time

ActualDeparture

Time

9:50a 10:00a 10:45a 11:00a

SCHEDULED GATE TURN (45 min)

ACTUAL GATE TURN (70 min)

EXAMPLE OF GATE TURN TIMES

Airport of the Month: MCO

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Terminal Airline ScheduledTurn Time

ActualTurn Time

A FL 57.1 56.5A B6 58.6 65.8A WN 35.0 45.6A AA 58.9 59.1A AS 62.5 68.7B UA 55.7 60.1B CO 59.5 66.8B NK 40.8 42.3B US 53.4 55.5B DL 62.5 69.7B F9 40.3 41.2

Market Profile of the Month – Shuttle Markets to/from BostonKey Shuttle Markets from Boston

February 2012

Key Shuttle Markets to BostonFebruary 2012

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Market Profile: Boston Shuttle Markets

Route CF% D0% D15% A0% A14%BOS-EWR 99.3% 68.4% 88.0% 61.5% 80.4%BOS-JFK 99.0% 75.3% 90.4% 81.5% 90.2%BOS-LGA 98.0% 90.2% 97.5% 78.8% 93.3%BOS-DCA 99.1% 86.8% 94.7% 77.8% 90.9%BOS-ORD 99.0% 79.1% 90.6% 71.5% 87.4%

Route CF% D0% D15% A0% A14%EWR-BOS 99.2% 66.4% 85.5% 77.1% 86.5%JFK-BOS 99.3% 75.5% 89.2% 82.0% 90.9%LGA-BOS 99.7% 91.8% 97.0% 83.5% 94.1%DCA-BOS 99.1% 83.2% 92.1% 77.8% 89.4%ORD-BOS 98.6% 68.6% 85.3% 73.2% 86.5%

Market Profile of the Month – Boston Shuttle Markets (cont’d)

A14% Performance for Boston Shuttle Markets February 2012


On-Time Arrivals (A14%) On-Time Arrivals (A14%)

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78.4%

68.5%

89.7%

84.8%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0%

EWR-BOS

BOS-EWR

CO B6

95.2%

92.9%

88.8%

87.9%

91.2%

91.9%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0%

JFK-BOS

BOS-JFK

DL B6 AA

Market Profile of the Month – Boston Shuttle Markets (cont’d)

A14% Performance for Boston Shuttle Markets February 2012


On-Time Arrivals (A14%) On-Time Arrivals (A14%)

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95.6%

92.4%

92.8%

94.1%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0%

LGA-BOS

BOS-LGA

US DL

88.1%

90.7%

82.3%

85.9%

93.7%

93.7%

0.0% 20.0% 40.0% 60.0% 80.0% 100.0%

DCA-BOS

BOS-DCA

US DL B6

Hub Performance

Performance by Aircraft Type

Key Market Performance

Airport CF% D0% D15% A0% A14% Taxi-Out

ATL 99.7 85.4 95.0 75.9 91.7 19.4 min

MCO 100.0 86.9 94.5 70.2 90.2 14.8 min

BWI 99.7 88.7 94.5 81.1 92.7 15.8 min

MKE 99.7 85.0 92.6 75.6 90.2 17.0 min

Family CF% D0% D15% A0% A14%

Boeing 717 99.6 88.9 95.1 75.8 91.7

Boeing 737 99.6 84.9 94.0 74.3 90.8

Route CF% D0% D15% A0% A14%

MCO-ATL 100.0 85.5 96.6 61.5 85.9

ATL-MCO 100.0 79.0 93.0 73.2 91.1

ATL-LGA 99.2 82.9 91.4 75.5 90.7

LGA-ATL 98.8 90.6 94.5 68.4 85.5

FLL-ATL 100.0 85.5 91.6 62.1 89.4

ATL-FLL 100.0 76.2 93.0 70.5 90.7

ATL-TPA 100.0 86.2 95.1 74.6 94.6

TPA-ATL 98.7 90.5 95.5 71.9 92.3

DCA-ATL 100.0 91.8 94.7 83.5 90.6

ATL-DCA 100.0 91.2 95.3 89.4 94.7

Individual Carrier Metrics

AirTran Airways Operations PerformanceFebruary 2012: 99.6% completed, 94.8% on-time departures, 91.5% on-time arrivals

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100.0%

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AirTran Airways A14% and CF% by Day

Individual Carrier MetricsO

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All Marketed Flights

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Feb 24 – ATL Weather

Airport CF% D0% D15% A0% A14% Taxi-OutDFW 98.9 66.1 86.9 68.7 87.7 15.3 minORD 97.5 73.0 88.3 74.9 87.5 17.6 minMIA 99.7 64.6 86.0 74.0 89.2 17.0 minLAX 99.0 77.8 90.4 72.6 88.2 17.2 minLGA 98.1 88.0 93.8 83.9 91.5 23.9 minJFK 98.8 74.6 87.8 78.5 89.0 25.3 min

Family CF% D0% D15% A0% A14%Boeing 737 99.2 73.4 90.3 69.0 88.0Boeing 757 99.0 64.5 84.1 64.4 83.8Boeing 767 98.8 64.5 83.6 63.4 79.2Boeing 777 99.3 60.2 85.4 61.0 78.8

MD-80 Series 98.9 74.5 90.4 67.9 88.1ATR-72 Prop 99.7 89.9 95.6 78.2 94.2

CRJ-700 97.3 75.8 87.8 68.2 84.1ERJ-135/140/145 98.2 77.7 89.7 66.8 86.2

Operator CF% D0% D15% A0% A14%

American 99.0 71.3 88.6 67.1 86.4

American Eagle 98.1 77.2 89.5 68.0 86.2

Chautauqua 97.2 79.4 88.6 53.5 80.7

Executive 99.7 89.9 95.6 78.2 94.2

Hub Performance Mainline & Express

Performance by Aircraft TypeRoute CF% D0% D15% A0% A14%

LAX-DFW 97.0 67.8 86.8 61.6 87.6DFW-LAX 97.4 54.8 81.5 63.4 81.5ORD-DFW 97.9 66.4 90.1 67.2 88.8DFW-ORD 97.9 64.9 86.1 80.9 90.9LGA-ORD 96.0 87.2 92.3 78.8 90.4DFW-AUS 99.8 68.5 90.2 54.9 86.9ORD-LGA 95.7 71.2 89.3 87.3 92.8AUS-DFW 99.3 83.0 94.3 81.6 94.0DFW-SAT 98.8 70.1 90.8 51.7 88.1SAT-DFW 98.8 82.3 94.7 82.5 95.1



American Airlines Operations Performance February 2012: 98.6% completed, 89.2% on-time departures, 86.4% on-time arrivals

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80.0%

85.0%

90.0%

95.0%

100.0%

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60.0%

70.0%

80.0%

90.0%

100.0%

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American Airlines A14% and CF% by Day


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Feb 24 – NE Disruption

Alaska Airlines Operations PerformanceFebruary 2012: 99.1% completed, 92.5% on-time departures, 90.9% on-time arrivals


Performance by Aircraft Type Key Market Performance


Boeing 737 99.8 79.7 92.6 73.0 90.0

B737 Combi 98.1 77.0 88.8 66.8 84.2

CRJ-700 98.4 83.3 92.8 81.7 93.5

Q400 98.7 70.8 92.9 76.5 93.0

Saab 340 84.4 53.8 69.7 36.2 49.6


Alaska 99.6 79.5 92.3 72.6 89.6

Horizon 98.7 70.8 92.9 76.5 93.0

SkyWest 98.4 83.3 92.8 81.7 93.5

PenAir 84.4 53.8 69.7 36.2 49.6


SEA 99.5 73.9 92.9 75.6 91.7 12.7 min

PDX 99.5 75.9 93.0 77.6 93.8 9.9 min

ANC 98.2 83.7 93.2 70.0 85.6 16.0 min

Route CF% D0% D15% A0% A14%SEA-PDX 99.2 72.5 95.2 81.7 95.9PDX-SEA 99.3 76.1 94.9 81.4 95.4SEA-GEG 98.6 76.1 94.3 71.9 94.3GEG-SEA 98.6 73.9 95.1 78.5 94.7SEA-ANC 100.0 68.8 90.6 63.0 83.0ANC-SEA 100.0 84.5 97.0 65.8 87.6LAX-SEA 100.0 77.5 93.5 65.5 89.8SEA-LAX 100.0 74.2 93.1 70.5 94.9ANC-FAI 99.6 87.1 93.3 71.6 88.0BOI-SEA 100.0 81.7 96.4 84.4 96.4


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Alaska Airlines A14% and CF% by Day


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85.0%

90.0%

95.0%

100.0%

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80.0%

90.0%

100.0%

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A14% CF%




IAH 99.5 47.9 77.4 57.2 78.5 18.1 min

EWR 98.4 59.3 80.7 66.1 80.3 20.9 min

CLE 99.1 72.1 85.6 70.2 85.6 14.5 min

Family CF% D0% D15% A0% A14%Boeing 737 99.8 51.3 84.5 61.6 82.3Boeing 757 99.6 52.7 83.9 63.7 82.6Boeing 767 99.8 48.5 82.3 58.8 80.9Boeing 777 99.6 48.2 82.5 62.2 82.4CRJ Series 99.6 73.0 89.8 71.7 88.2

Q400 97.6 67.2 78.8 61.3 76.7EMB-170 96.1 69.0 81.6 54.6 74.1ERJ-145 98.8 62.7 79.1 57.1 76.0Saab 340 97.9 61.4 73.5 52.3 70.8

Operator CF% D0% D15% A0% A14%Continental 99.7 51.3 84.2 61.8 82.3ExpressJet 98.8 61.6 78.5 56.1 75.3

Colgan 98.4 66.0 79.1 59.0 76.7CommutAir 96.4 65.3 74.7 59.2 72.6

SkyWest 99.6 73.0 89.8 71.7 88.2Shuttle America 96.1 69.0 81.6 54.6 74.1

Chautauqua 98.9 83.4 90.3 73.0 88.0Trans States 99.1 57.2 79.7 57.4 77.0

Route CF% D0% D15% A0% A14%EWR-IAH 100.0 56.4 86.0 52.6 73.5IAH-EWR 99.7 36.6 74.5 69.3 87.3LAX-IAH 99.3 54.7 89.9 58.7 88.3IAH-LAX 100.0 32.8 80.3 58.9 83.9

BOS-EWR 99.3 65.0 89.6 66.0 84.8MSY-IAH 100.0 57.4 83.6 53.2 79.8IAH-MSY 100.0 45.6 78.9 54.7 79.9ORD-CLE 98.6 56.5 80.6 61.8 79.9CLE-ORD 99.0 69.5 82.3 70.3 82.3IAH-ORD 99.7 37.2 77.9 72.6 86.0


Continental Airlines Operations PerformanceFebruary 2012: 99.0% completed, 81.5% on-time departures, 78.9% on-time arrivals

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Continental Airlines A14% and CF% by Day


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95.0%

100.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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2/11

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2/12

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2/13

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2/14

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2/15

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2/29

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A14% CF%

Feb 18 – IAH T-Storms

Feb 24 – EWR


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus 319/320 99.5 78.2 91.7 76.3 90.1Airbus 330 99.2 65.4 84.7 65.2 83.5Boeing 737 99.7 75.0 91.8 77.1 91.2Boeing 747 99.6 69.7 88.0 66.1 83.6Boeing 757 99.9 73.2 91.6 70.1 89.6Boeing 767 99.3 76.7 91.0 71.2 87.8Boeing 777 100.0 71.5 87.3 72.0 86.5CRJ Series 98.8 78.6 89.0 74.6 87.9

DC-9-50 99.7 76.0 88.5 72.3 87.5EMB-120 98.9 74.5 88.5 64.9 85.4

EMB-170/175 98.6 84.0 92.8 76.4 90.1ERJ-145 99.2 82.2 92.2 72.4 88.7MD-88 99.9 81.4 92.2 78.2 91.4MD-90 99.8 73.5 88.0 74.7 88.1

Operator CF% D0% D15% A0% A14%Delta 99.7 76.6 91.2 74.4 89.9

Pinnacle 98.2 80.5 89.8 77.7 88.7Atlantic Southeast 99.3 74.0 84.8 70.8 84.5

SkyWest 99.0 79.7 91.8 71.1 89.5Comair 99.1 81.9 92.0 79.8 91.0

Compass 99.3 84.4 92.8 79.3 91.4Shuttle America 97.6 83.4 92.9 72.6 88.4

Chautauqua 99.2 82.2 92.2 72.4 88.7GoJet 100.0 83.7 92.5 82.7 92.3

Route CF% D0% D15% A0% A14%MCO-ATL 100.0 81.3 94.3 65.0 86.5ATL-MCO 100.0 64.6 89.6 72.4 91.6ATL-LGA 99.5 72.0 90.0 79.8 91.2LGA-ATL 99.5 83.8 94.9 66.2 88.9ATL-DCA 100.0 74.0 88.9 73.5 91.1DCA-ATL 100.0 84.2 93.1 72.7 90.4DCA-LGA 95.4 88.7 95.7 73.1 89.0LGA-DCA 95.4 89.8 96.0 73.9 92.5FLL-ATL 100.0 81.1 94.6 69.3 91.4ATL-FLL 100.0 68.5 91.9 79.0 94.1


Delta Air Lines Operations PerformanceFebruary 2012: 99.2% completed, 90.3% on-time departures, 88.9% on-time arrivals

26

Airport CF% D0% D15% A0% A14% Taxi-OutATL 99.8 70.9 86.9 69.7 87.4 19.2 minDTW 99.2 76.5 89.7 78.7 90.8 20.8 minMSP 98.9 78.8 90.6 77.3 90.1 19.9 minSLC 99.6 78.7 92.0 73.2 91.2 19.0 minJFK 99.4 80.9 90.5 80.6 90.6 27.7 minMEM 99.0 81.6 91.2 78.4 91.8 16.2 minLGA 98.1 81.8 92.1 75.9 89.2 26.4 minCVG 99.4 80.0 91.4 80.8 92.2 15.9 min

80.0%

85.0%

90.0%

95.0%

100.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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2/12

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2/28

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2/29

/12

A14% CF%

Delta Air Lines A14% and CF% by Day


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ompletion Factor %


27

Feb 24 – ATL Disruption




A318/319/320 99.4 45.4 75.6 43.0 72.7

Q400 97.3 45.8 70.7 35.1 64.9

EMB-170/190 98.9 55.9 77.6 45.3 70.2

ERJ-135 98.1 73.2 86.1 55.0 81.2


DEN 99.2 37.5 73.2 43.3 73.5 14.9 min

MKE 98.9 64.9 82.4 51.6 78.1 15.5 min

MCI 99.3 50.4 74.5 41.0 66.3 14.3 min

Route CF% D0% D15% A0% A14%LAS-DEN 100.0 51.9 78.8 43.1 77.5DEN-LAS 100.0 33.8 73.8 37.5 69.4DEN-COS 98.0 45.5 71.7 38.6 64.8COS-DEN 98.0 53.1 75.9 46.9 69.7DEN-LAX 100.0 37.0 72.5 44.2 67.4LAX-DEN 100.0 54.0 75.2 46.0 77.4DEN-SLC 100.0 33.3 71.1 35.6 68.1SLC-DEN 100.0 53.3 74.8 40.7 71.9DEN-DFW 98.4 43.2 78.4 44.8 80.0DFW-DEN 98.4 62.4 81.6 61.6 82.4


Frontier 99.4 45.4 75.6 43.0 72.7

Republic 98.1 73.2 86.1 55.0 81.2

Chautauqua 98.7 54.3 76.5 43.6 69.3


Frontier Airlines Operations PerformanceFebruary 2012: 99.1% completed, 76.9% on-time departures, 72.5% on-time arrivals

28

Frontier Airlines A14% and CF% by Day


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ceC

ompletion Factor %


29

80.0%

85.0%

90.0%

95.0%

100.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

/12

2/11

/12

2/12

/12

2/13

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2/14

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2/15

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2/16

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2/17

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2/18

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2/19

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2/20

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2/21

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2/22

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2/23

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2/24

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2/25

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2/26

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2/27

/12

2/28

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2/29

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A14% CF%

Feb 3 – DEN Snow

Focus City Performance


Key Market PerformanceAirport CF% D0% D15% A0% A14% Taxi-Out

JFK 99.9 70.5 86.8 70.8 85.1 22.5 min

BOS 99.9 72.0 87.7 71.2 86.0 19.1 min

MCO 100.0 68.7 84.7 67.7 84.4 16.1 min

FLL 99.9 66.9 83.4 61.7 81.7 17.6 min

SJU 98.4 59.8 80.1 61.7 81.9 16.3 min

LGB 100.0 76.7 91.2 75.6 91.7 13.3 min


Airbus A320 99.9 69.2 86.3 66.8 84.0

EMB-190 99.7 74.4 86.2 69.0 84.2


FLL-JFK 100.0 62.6 81.5 67.3 84.3

JFK-FLL 100.0 62.3 84.7 63.3 79.4

JFK-MCO 100.0 73.3 86.3 68.2 86.7

MCO-JFK 100.0 69.0 89.0 74.1 88.6

JFK-BUF 100.0 75.0 88.0 69.5 87.0

BUF-JFK 100.0 83.0 92.0 81.5 91.5

BOS-MCO 100.0 75.4 92.5 67.3 85.9

JFK-PBI 100.0 69.5 88.8 66.0 84.8

BOS-JFK 100.0 69.7 86.4 76.8 87.9

MCO-BOS 100.0 70.7 86.9 74.2 88.4


JetBlue Airways Operations PerformanceFebruary 2012: 99.8% completed, 86.3% on-time departures, 84.1% on-time arrivals

30

80.0%

85.0%

90.0%

95.0%

100.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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2/11

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2/12

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2/13

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2/14

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2/15

/12

2/16

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2/17

/12

2/18

/12

2/19

/12

2/20

/12

2/21

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2/22

/12

2/23

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2/24

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2/25

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2/26

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2/27

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2/28

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2/29

/12

A14% CF%

JetBlue Airways A14% and CF% by Day


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ompletion Factor %


31






HOU-DAL 96.4 47.3 79.5 64.8 82.6

DAL-HOU 96.7 53.4 86.2 68.7 87.2

BUR-OAK 96.7 75.6 95.2 85.8 96.9

LAS-PHX 98.1 52.5 88.5 70.1 90.8

SAT-DAL 99.2 71.5 90.3 78.7 91.4

DAL-SAT 99.2 53.9 89.2 74.3 90.1

OAK-BUR 97.5 62.3 91.0 77.7 92.7

PHX-LAS 97.2 57.5 90.2 71.8 93.1

LAS-LAX 97.9 42.6 85.3 62.6 85.3

LAX-OAK 97.9 54.6 87.4 67.8 89.9


Southwest Airlines Operations PerformanceFebruary 2012: 99.0% completed, 88.4% on-time departures, 90.0% on-time arrivals

32


MDW 98.0 56.4 86.8 77.8 91.4 11.5 min

LAS 99.2 49.9 86.0 75.1 91.1 12.8 min

BWI 99.5 64.3 89.2 80.3 93.2 12.0 min

PHX 99.1 52.9 87.3 74.0 90.7 9.9 min

DEN 97.8 48.3 80.7 70.7 87.3 13.3 min

DAL 98.9 50.7 86.1 72.0 89.3 9.4 min


733 99.1 57.3 86.1 70.0 87.7

735 99.1 58.9 88.0 73.3 89.7

73G 99.0 62.3 89.3 76.5 91.0

Southwest Airlines A14% and CF% by Day


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ival

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ceC

ompletion Factor %


33

80.0%

85.0%

90.0%

95.0%

100.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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2/11

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2/12

/12

2/13

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2/14

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2/15

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2/16

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2/17

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2/18

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2/19

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2/20

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2/21

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2/22

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2/23

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2/24

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2/25

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2/26

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2/27

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2/28

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2/29

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A14% CF%

Feb 23Chicago Weather




Route D0% D15% A0% A14%

FLL-LGA 54.3 75.9 54.3 75.9

LGA-FLL 72.4 84.5 61.2 76.7

LAS-LAX 61.4 78.1 56.1 76.3

LAX-LAS 76.1 85.8 71.7 85.0

LAS-ORD 64.2 84.2 64.2 82.1

ORD-LAS 59.6 81.9 66.7 81.7

FLL-ACY 67.8 80.5 57.5 81.6

FLL-DCA 64.4 81.6 57.5 80.5

FLL-ATL 70.1 89.7 52.9 82.8

LAS-DTW 71.3 80.5 47.7 74.4


Spirit Airlines Operations PerformanceFebruary 2012: 84.0% on-time departures, 80.2% on-time arrivals

34

Airport D0% D15% A0% A14% Taxi-Out

FLL 67.7 85.1 62.7 82.1 16.9 min

ORD 68.3 81.5 63.9 81.0 17.3 min

DTW 74.0 85.1 58.8 79.6 15.8 min

Family D0% D15% A0% A14%

319 70.9 84.9 61.0 80.8

320 65.9 82.4 57.5 78.9

321 63.2 81.1 61.1 78.7

Spirit Airlines A14% and CF% by Day


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35

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

/12

2/11

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2/12

/12

2/13

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2/14

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2/15

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2/16

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2/17

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2/18

/12

2/19

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2/21

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2/22

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2/23

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2/29

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A14%



Performance by Aircraft TypeKey Market Performance


ORD 97.6 64.6 82.4 69.0 83.9 17.5 min

DEN 97.1 62.1 83.9 66.6 84.9 16.8 min

SFO 98.8 60.3 80.3 64.9 80.4 17.9 min

IAD 98.7 71.6 85.8 73.3 86.4 17.8 min

LAX 99.1 67.7 87.4 65.2 85.7 16.9 min

Family CF% D0% D15% A0% A14%A319/320 98.5 66.8 85.1 66.7 83.5

Airbus A330* 100.0 56.3 87.5 81.3 84.4Boeing 747 98.9 53.8 80.4 59.8 76.4Boeing 757 99.5 59.8 87.1 70.7 86.7Boeing 767 98.5 64.2 85.5 69.1 84.6Boeing 777 98.1 59.5 83.3 57.3 75.6

CRJ-200/700 97.4 71.6 85.5 65.8 83.6Dash-8-200 99.2 81.9 91.2 78.1 89.9EMB-120 97.7 64.4 80.9 59.7 80.1EMB-170 97.7 71.7 85.8 58.1 79.5ERJ-145 97.0 67.4 82.7 67.8 82.1Saab 340 97.8 82.3 88.1 76.4 85.9

Operator CF% D0% D15% A0% A14%SkyWest 97.5 68.5 84.3 62.8 82.6United 98.8 64.0 85.4 67.0 83.7

ExpressJet 96.7 66.8 82.0 67.4 81.4Shuttle America 97.7 71.7 85.8 58.1 79.5

GoJet 97.4 75.2 85.6 66.1 82.5Mesa 98.4 78.6 89.1 75.7 88.5

Colgan 98.1 82.2 88.8 76.8 86.9Trans States 98.5 70.1 85.1 69.8 84.7

Atlantic Southeast 96.6 70.7 80.6 67.1 80.9Aer Lingus 100.0 56.3 87.5 81.3 84.4

Route CF% D0% D15% A0% A14%SFO-LAX 97.8 64.2 83.4 56.3 80.4LGA-ORD 96.9 80.5 90.1 75.1 86.9LAX-SFO 98.0 60.7 82.7 60.7 79.2ORD-LGA 97.2 64.6 80.8 69.9 81.9SFO-ORD 99.2 61.6 88.6 61.8 82.6ORD-SFO 99.4 51.9 80.8 68.1 80.6ORD-DCA 97.1 72.4 86.2 71.8 85.6DCA-ORD 97.4 79.3 89.8 71.3 87.1SAN-LAX 98.1 73.3 90.4 67.6 88.6LAX-SAN 98.4 65.9 86.3 65.3 88.0


United Airlines Operations PerformanceFebruary 2012: 97.8% completed, 84.6% on-time departures, 82.9% on-time arrivals

36* A330 Operated by Aer Lingus IAD-MAD

United Airlines A14% and CF% by Day


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ompletion Factor %


37

80.0%

85.0%

90.0%

95.0%

100.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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A14% CF%

Feb 24 – NE Weather


Performance by Aircraft Type Key Market PerformanceFamily CF% D0% D15% A0% A14%

Airbus A319/320/321 99.7 78.8 93.1 72.4 89.7Airbus A330 99.2 79.9 89.1 68.6 82.0Boeing 737 99.8 72.3 91.1 70.1 88.5Boeing 757 99.7 76.5 91.7 69.4 87.6Boeing 767 99.6 71.0 85.1 64.3 79.5CRJ Series 98.7 72.9 86.9 63.5 83.9

Dash 8-100/300 95.9 65.0 81.5 67.3 81.1EMB-170/175/190 99.1 80.6 89.9 65.2 84.4

ERJ-145 98.5 71.9 85.4 60.2 80.6Saab 340 96.3 85.8 89.2 81.7 88.7

Operator CF% D0% D15% A0% A14%US Airways 99.7 77.8 92.5 72.1 89.2

Air Wisconsin 98.0 69.2 83.6 59.1 79.2PSA Airlines 98.7 69.5 86.6 59.9 84.0

Republic 99.0 80.0 89.3 62.3 83.2Piedmont 95.7 63.3 80.7 66.0 80.2

Mesa 99.8 83.0 92.3 76.7 91.1Chautauqua 98.4 69.3 85.6 54.4 78.9

Skywest 99.6 87.8 96.2 71.8 94.7Trans States 98.7 76.1 85.0 69.9 83.5

Colgan 96.3 85.8 89.2 81.7 88.7

Route CF% D0% D15% A0% A14%PHL-LGA 96.0 61.4 78.2 48.7 69.8LGA-PHL 96.6 57.4 79.5 61.6 77.0BOS-PHL 99.8 85.5 94.5 82.2 91.4PHL-BOS 100.0 80.3 90.7 76.0 87.4LGA-DCA 96.0 91.1 95.8 76.3 89.7DCA-LGA 96.0 86.8 94.7 78.2 91.3BOS-LGA 99.5 91.8 97.4 81.0 94.1LGA-BOS 99.5 91.8 95.6 85.4 92.8BOS-DCA 99.7 92.1 97.4 84.9 93.7DCA-BOS 99.7 86.2 95.0 83.6 93.7


US Airways Operations PerformanceFebruary 2012: 98.8% completed, 88.8% on-time departures, 85.6% on-time arrivals

38


CLT 99.2 74.2 89.6 69.7 88 18.8 min

PHL 98.3 70.1 84.5 67.4 82.7 19.8 min

PHX 99.9 76.5 92.8 72.5 91.8 17.3 min

DCA 98.9 66.4 87.0 68.0 85.2 18.5 min

US Airways A14% and CF% by Day


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ompletion Factor %


39

80.0%

85.0%

90.0%

95.0%

100.0%

40.0%

50.0%

60.0%

70.0%

80.0%

90.0%

100.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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2/11

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2/12

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2/13

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2/14

/12

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2/16

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2/17

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2/18

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2/19

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2/20

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2/23

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2/28

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2/29

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A14% CF%

Feb

24 –

PH

L/N

YC





SFO 99.8 72.3 93.8 77.9 90.1 12.7 min

LAX 99.8 73.6 93.2 71.5 92.0 10.1 min

JFK 99.4 67.3 91.6 80.1 96.2 21.0 min

BOS 100.0 69.3 93.9 80.5 99.1 17.9 min


SFO-LAX 100.0 76.8 94.1 71.9 92.1

LAX-SFO 100.0 73.0 90.7 78.9 87.7

LAS-SFO 100.0 63.0 86.8 78.8 91.5

SFO-LAS 100.0 74.2 94.7 82.1 94.7

JFK-LAX 100.0 64.9 94.8 86.8 96.0

LAX-JFK 99.4 74.9 95.3 84.6 97.0

SFO-JFK 99.3 70.8 92.4 76.9 97.2

JFK-SFO 98.6 67.1 86.0 79.0 90.9

SFO-SEA 100.0 67.3 95.5 70.0 92.7

SEA-SFO 100.0 55.0 86.2 79.8 90.8


Virgin America Operations PerformanceFebruary 2012: 99.7% completed, 92.1% on-time departures, 92.4% on-time arrivals

40


319 99.7 75.8 93.6 76.4 94.4

320 99.7 68.4 91.7 74.1 91.9

Virgin America A14% and CF% by Day


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ceC

ompletion Factor %


41

90.0%

92.0%

94.0%

96.0%

98.0%

100.0%

0.0%

20.0%

40.0%

60.0%

80.0%

100.0%

120.0%

2/1/

12

2/2/

12

2/3/

12

2/4/

12

2/5/

12

2/6/

12

2/7/

12

2/8/

12

2/9/

12

2/10

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2/11

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2/12

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2/13

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2/14

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2/15

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2/16

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2/17

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2/18

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2/19

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2/27

/12

2/28

/12

2/29

/12

A14% CF%

Notes & Methods

Methodology. masFlight operations data is collected from various operational and schedule providers and matched using proprietary algorithms. Data sources include flight, schedule and aircraft position data obtained from airlines, purchased from third-party commercial vendors, and collected from real-time information feeds from the Federal Aviation Administration, NOAA and other government sources.

Legal Terms of Use. You may not sell, sublicense, transfer, reverse engineer, distribute or otherwise alter any part of masFlight Daily Reports without prior approval from Marks Systems Inc. You may not utilize masFlight data for any aviation, commercial, operational, law enforcement, or judicial activity that relies on the accuracy, availability, or validity of the data or summaries provided, including for any passenger rights claims actions such as those under DOT Part 259 or EU Regulation 261/2004.

masFlight is a registered trademark of Marks Systems Inc.Copyright 2012 Marks Systems Inc., masflight.com, All Rights Reserved

For more information, please contact:Edmund OtubuahDirector of Aviation [email protected]

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Methodology

We host, normalize, link and expose big data to users worldwide. Our vertical market solutions feature easy-to-use self-service tools. masFlight is our aviation platform focused on airlines, airports, and analysts.

About Marks Systems

Marks Systems provides integrated data warehousing and analysis applications for vertical markets.

Marks Systems provides a core platform of climate, geography, population demographics, transportation/logistics, energy, and other official and commercial data sets that can be easily referenced and incorporated into other applications.

We provide advanced query tools that can search, link, validate and present information, either through our hosted web/tablet applications, masXML, our web services interface, or our SQL hosting service.

With extensive backgrounds in enterprise software, data warehousing, and analysis tools, our team knows validation, optimization and interface design. We set out to build a flexible, scalable solution for warehousing and linking diverse data sets by leveraging cloud infrastructure.

Marks Systems is a privately held company based in the Washington, DC area.

Marks Systems Inc.4833 Rugby AvenueSuite 301Bethesda, MD 20814(888) 809-2750 Toll-Free

MarksSystems.com

Press Contact:[email protected]

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monthly performance report february 2012

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