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August 2015 Monthly Performance Pack Mimmi Andersson, BBC iPlayer BBC Communications 07725641207 | [email protected]

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Page 1: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

August 2015

Monthly Performance Pack

Mimmi Andersson, BBC iPlayer

BBC Communications

07725641207 | [email protected]

Page 2: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

Monthly summary – August 2015

Slide 2

• 278 million TV and radio requests for programmes on BBC iPlayer in August – up +8% on July 2015 (and up +13% on August 2014) - making an early exit from the traditional summer lull, helped by the return of The Great British Bake Off. (Radio requests are still being undercounted due to changes made to radio streaming services - more details are on slide 4.)

• 226m TV requests this month, up +11% on July and up +24% on August last year. (TV stats now include content which

is only available on BBC iPlayer, as well as programmes broadcast on BBC TV channels.)

• Episodes 1-4 of The Great British Bake Off were the most-watched episodes in August, delivering over 1.5m each and a total of 7.3m across all four episodes. Behind the ever-popular EastEnders, new dramas The Scandalous Lady W, Partners in Crime and Ripper Street were all popular.

• For radio, The Ashes continued to deliver the most-requested episodes in August, with Radio 4 comedy and drama

making up the rest of the top 20.

Consistent with previous months:

• The profile of BBC iPlayer users has evened out over time in terms of male/female ratio, but remains strongly under-55 in terms of age, which is younger than the typical TV viewer or radio listener’s profile (although more in line with

home broadband users).

• BBC iPlayer is used for TV at roughly the same time of day as linear TV viewing, although there is proportionally more daytime and late-peak use. For radio, BBC iPlayer is used far more in daytime than traditional radio listening, which peaks at breakfast-time.

Page 3: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

Index

Slide 3

Page Content

4-6 Monthly BBC iPlayer requests by media type

7 Weekly BBC iPlayer unique browsers by media type

8-10 Weekly requests by media and device type

11 TV and radio requests - live vs catch-up

12 Notes about the data in this report

13-14 Top TV programmes

15-16 Top radio programmes

17 Use of BBC iPlayer for TV by time of day

18 Use of BBC iPlayer for radio by time of day

19 Profile of BBC iPlayer users

20 Glossary

Page 4: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

278 million TV and radio requests for programmes on BBC iPlayer in August – up +8% on July 2015 (up +13% on August 2014) and making an early exit from the traditional summer lull, helped by the return of The Great British Bake Off. Radio requests are still being undercounted due to changes made to radio streaming services (find out more on the BBC Internet blog).

16

18

27

24

25

25

26

25

26

26

29

28

32

30

33

30

33

31

27

28

28

31

32

32

35

32

38

33

37

36

37

40

40

44

46

44

46

46

48

45

49

42

45

46

50

49

40

42

61

68

72

74

76

69

77

74

69

63

68

69

74

67

72

64

71

70

66

64

75

80

80

78

79

57

57

53

54

51

55

53 45

50 52

52

55

51

62

59

61

71

78

86

88

87

84

93

97

86

87

91

86 108

109

114

127

117

122

108

122

120

117

115

113

134

139

143

145

146

142

140

138

125

130

151

150

165

167

174

212

194

200

183

181

170

164

159

176

200

198

202 2

42

235

250

205

205

194

171

182

186

240

257

259

273

259

225

222

226

200

203

226

62

69 78

76

81

76 87

85

87 97 107

114

120

116

118

123

130

117

114

119

114 1

39

141

145 162

148

160

141

159

157

153

155

153 1

78

185

187

191

192

190

185

187

167

175 196

199

213

207

217

272

262

272

257

257

239

242

234

245

263

266

271

316

302 322

269

276

264

237

247

261

320 336

337

352

315

281

275

280

251

258

278

Ja

n 0

9Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pt

Oc

tN

ov

De

cJa

n 1

0Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n 1

1Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n 1

2Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

3Fe

bM

ar

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ay

Ju

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lA

ug

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No

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Ja

n-1

4Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

5Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Requests for TV programmes

Requests for radio programmes

Total monthly BBC iPlayer requests across all platforms, since 2009

Slide 4

Mill

ion

s o

f re

qu

est

s p

er m

on

th

SO

ME

DA

TA

MIS

SIN

G *

* Please refer to slide 12 for guide notes

RADIO DATA

MISSNG

* *

* * *

*

Measurement

correction

* This month we have added requests for programmes which are only on BBC iPlayer to the totals for programmes previously broadcast on BBC TV

channels. On average this has boosted the totals by 2%. This data has been back-dated to January 2014.

*

Off-schedule episode data

included from January

2014

Page 5: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

0.6

0

.7

0.9

0

.8

0.8

0

.8

0.8

0

.8

0.9

0

.9

1.0

0

.9

1.0

1

.1

1.1

1

.0

1.1

1

.0

0.9

0

.9

1.0

1

.0

1.1

1

.0

1.1

1

.1

1.2

1

.1

1.2

1

.2

1.2

1

.3

1.3

1

.4

1.5

1

.4

1.5

1

.6

1.6

1

.5

1.6

1

.4

1.4

1

.5

1.7

1

.6

1.3

1

.4

2.0

2

.4

2.3

2

.5

2.4

2

.3

2.5

2

.4

2.3

2

.0

2.3

2

.2

2.4

2

.4

2.3

2

.1

2.3

2

.3

2.1

2

.1

2.5

2

.6

2.7

2

.5

2.5

2

.0

1.8

1

.8

1.7

1

.7

1.8

1

.7 1.6

1

.8

1.7

1

.7

1.8

1

.7

2.0

1

.9

2.0

2

.3

2.6

2

.8

2.9

3

.1

2.7

3

.1

3.1

2

.9

2.8

2

.9

2.9

3.5

3

.6

3.7

4

.1

4.2

3

.9

3.6

3

.9

4.0

3

.8

3.7

3

.8 4.3

4

.6

4.6

4

.7 5.2

4

.6

4.7

4

.5

4.2

4

.2 4.9

5

.0

5.3

5

.6

5.6

6

.8 6.9

6

.4

6.1

5

.8

5.7

5

.3

5.1

5

.9

6.5

6

.6

6.5

7

.8

8.4

8

.1

6.8

6

.6

6.5

5

.5

5.9

6.2

7

.7 8.6

8

.4

8.8

9

.2

7.2

7

.4

7.3

6

.7

6.6

7

.3

2.1

2

.4

2.5

2

.5

2.6

2

.5

2.8

2

.7

2.9

3

.3 3.6

3

.7

3.9

4

.2

3.8

4

.1

4.2

3

.9

3.7

3

.8

3.8

4.5

4

.7

4.7

5.2

5

.3

5.2

4

.7 5.1

5

.2

4.9

5

.0

5.1

5.8

6.2

6

.0

6.2

6.8

6

.1

6.2

6

.0

5.6

5

.7 6

.3

6.6

6

.9

6.9

7

.0

8.8

9

.3

8.8

8

.6

8.3

8

.0

7.8

7

.5 8

.2

8.5

8.9

8

.7

10.2

10.8

1

0.4

9

.0

8.9

8

.8

7.6

8

.0

8.7

1

0.3

11.2

1

0.9

1

1.3

1

1.3

9

.1

9.2

9

.0

8.4

8

.3 9

.0

Ja

n 0

9Fe

bM

ar

Ap

rM

ay

Ju

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lA

ug

Se

pt

Oc

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ov

De

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n 1

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ar

Ap

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Ju

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Ja

n 1

1Fe

bM

ar

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No

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Ja

n 1

2Fe

bM

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Ju

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No

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Ja

n-1

3Fe

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ar

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Ju

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No

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Ja

n-1

4Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Se

pO

ct

No

vD

ec

Ja

n-1

5Fe

bM

ar

Ap

rM

ay

Ju

nJu

lA

ug

Daily TV requests Daily radio requests

Average daily BBC iPlayer online requests

Slide 5

Mill

ion

s o

f re

qu

est

s p

er

da

y (

av

era

ge

mo

nth

ly)

There was an average of 9.0m daily requests on BBC iPlayer in August, up on July’s figures and with TV daily requests increasing from 6.6 to 7.3 month on month. Radio requests are still affected by changes made to radio streaming services (find out more on the BBC Internet blog).

Measurement

correction

SO

ME

DA

TA

MIS

SIN

G *

*

RADIO DATA

MISSNG

* *

* * *

* Figures now include requests for programmes only on iPlayer. Please refer to slide 12 for guide notes

Off-schedule episode data

included from January

2014

Page 6: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

TV only: Monthly requests to BBC iPlayer year-on-year

This shows the seasonal pattern of BBC iPlayer. Because a lot of BBC iPlayer viewing is simple catch-up, there is a strong link with programming broadcast on BBC TV channels – so highest in autumn and winter; however major events and schedule variations cause significant monthly differences. The line for 2015 shows a strong August for BBC iPlayer TV viewing, helped by the return of The Great British Bake Off.

Slide 6

0

50

100

150

200

250

300

Jan Feb Mar Apr May Jun Jul Aug Sept Oct Nov Dec

BB

C iP

laye

r m

on

thly

re

qu

est

s (m

illio

ns)

2015

2014

2013

2012

2011

2010

2009

LONDON

OLYMPICS

DATA MISSING

DATA MISSING

August 2015: 226m

Off-schedule episode data

included from January

2014

* Figures now include requests for programmes only on iPlayer. Please refer to slide 12 for guide notes

Page 7: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

Weekly unique browsers to BBC iPlayer

Slide 7

As well as measuring the number of requests for programmes, we also measure unique browsers to BBC iPlayer. “Unique browsers” is an industry-standard measure of unique devices/web browsers (not individuals) accessing a service. If a person uses a different device at work and at home, or uses two different browsers on one computer, they would count as two

unique browsers. Conversely, if multiple users watch or listen on the same device/browser, only one unique browser would be counted.

In August 2015, there were an average of 15.5m unique browsers per week to BBC iPlayer (both TV and Radio) on the website.

Source – ComScore (Digital Analytix)

15.5

12.9

5.0

0

2

4

6

8

10

12

14

16

18

20

Jan-14 Mar-14 May-14 Jul-14 Sep-14 Nov-14 Jan-15 Mar-15 May-15 Jul-15

Mill

ion

s

All BBC iPlayer

Browsers

BBC iPlayer (TV)

BBC iPlayer Radio

Page 8: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

46 50 62 68 76 81 78 70 65 66 60 65 67

58 62 73 75

80 84 79 67 62

63 56 61 62

73 72

97 102

97 100

92 94

84 82 73

73 76 8 10

11 11 10

10 9

5 8 8

7 7 10 32

36

42 46 37

40 30

24 25 34

29 28 27 7

7

8 6 5

5

6

6 10 11

11 12

18 23

25

28 29 30

31

21

14 20 16

15 12 19 247

261

320 336 337

352

315

281 275 280

251 258 278

Au

g

Se

p

Oc

t

No

v

De

c

Jan

-15

Fe

b

Ma

r

Ap

r

Ma

y

Jun

Jul

Au

g

Unknown

Internet TV /

connected devices

TV platform

operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are historically mostly due to online radio services such as the TuneIn radio app, or more recently due to changes to TV devices.

19% 19% 19% 20% 23% 23% 25% 25% 24% 24% 24% 25% 24%

24% 24% 23% 22% 24% 24% 25% 24% 23% 23% 22% 24%

22%

30% 27% 30% 30% 29% 28%

29% 34% 31% 29% 29%

28% 27%

3% 4% 3% 3% 3% 3%

3% 2%

3% 3% 3% 3% 3%

13% 14% 13% 14% 11% 11% 10% 9%

9% 12% 12% 11% 10%

3% 3% 2% 2% 2% 2% 2% 2% 4% 4% 5% 5%

7% 9% 10% 9% 9% 9% 9% 7% 5% 7% 6% 6% 5% 7%

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

TV and radio: Requests for programmes by device type

There were 278 million TV and radio requests for programmes on BBC iPlayer in August, up +8% on July 2015 (up +13% on August 2014) . Connected TV devices saw the greatest increases compared with July.

Slide 8

% of requests Number of requests (millions)

46%

20% SOME

DATA

MISSING*

---- SOME DATA MISSING * ----

SOME RADIO DATA MISSING*

* Figures now include requests for programmes only on iPlayer. Please refer to slide 12 for guide notes

Page 9: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

19% 21% 20% 20% 22% 22% 22% 21% 19% 19% 20% 20% 19%

29% 30% 28% 26% 28% 28% 28% 27%

25% 25% 25% 26% 23%

23% 17% 23% 25% 25% 25% 26% 31%

28% 26% 25% 25% 25%

5% 5%

5% 4% 4% 4% 4% 2%

3% 3% 3% 3% 4%

17% 19% 17% 18% 14% 15% 12% 11% 11% 15% 15% 14%

12%

4% 4% 3% 2% 2% 2% 2% 3% 4% 5% 6% 6%

8%

4% 4% 4% 4% 5% 5% 6% 6% 9% 7% 7% 6% 8%

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku. TV platform operators include Virgin Media, Sky, YouView and BT Vision. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox.

TV only: Requests for programmes across BBC iPlayer by device type

TV requests were at 226m this month, up +11% on July and up +24% on August last year. Connected TV devices saw the greatest increases compared with July.

Slide 9

35 38 48 50 57 60 57 47 43 43 39 42 43

53 56

67 68 73 77 72

60 55 56

49 52 53

41 31

56 65

65 67

67

69 61 59

50 51 57

8 10

11 11

10 10

9

5

8 8

7 7

10 31 36

41

46 37

40 30

24 25 34

29 28 27 7 7

8

6 5 5

6

6 10

11

11 12 18

7 8

10

11 12

14

17

14 20

16

14 12

18

182 186

240

257 259 273

259

225 222 226

200 203

226

Au

g

Se

p

Oc

t

No

v

De

c

Jan

-15

Feb

Ma

r

Ap

r

Ma

y

Jun

Jul

Au

g

Unknown

Internet TV /

connected devices

TV platform operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

% of requests Number of requests (millions)

43%

24%

SOME

DATA

MISSING*

* Figures now include requests for programmes only on iPlayer. Please refer to slide 12 for guide notes

Page 10: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

11 1115 18 20 21 20 23 22 23 21 24 24

5 66

77 7 7

8 77

78 9

32

40

4137 32

33

2526

23 2323

22 20

16

17

18 1818

17

40

0 00

64

75

80 8078 79

57 57

53 5451

5553

Aug

Sep

Oc

t

No

v

De

c

Jan-1

5

Feb

Ma

r

Ap

r

Ma

y

Jun

Jul

Aug

Unknown

Internet TV /connected devices

TV platform operators

Games consoles

Computers

Tablets

Mobile devices

TOTAL

Radio only: Requests for programmes across BBC iPlayer by device type

Slide 10

There were 53m radio requests recorded in August, though some data is not being counted following recent changes to radio streaming - find out more here: http://www.bbc.co.uk/blogs/internet/entries/977a1954-658f-4fb2-a23c-71680c49882f

Notes: Internet TV / connected devices include Freeview and Freesat smart TVs, set-top-boxes and devices like Roku and blu-ray DVD players. TV platform operators include Virgin Media, Sky, YouView. Games consoles comprise Sony Playstation, Nintendo Wii and Microsoft XBox. Unknown devices are historically mostly due to online radio services such as the TuneIn radio app, which we were unable to classify accurately by device.

% of requests Number of requests (millions)

17% 15% 18% 22%

25% 27% 36%

40% 42% 43% 41% 43% 45% 9% 7%

7% 9%

10% 9%

12%

14% 14% 14% 13%

16% 17%

49% 54% 51% 46% 41% 42%

44%

45% 44% 43% 45% 41% 38%

25% 23% 23% 23% 23% 22%

7% 1% 0% 1% 1% 1% 0%

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

RADIO DATA MISSING*

RADIO DATA MISSING*

* Figures now include requests for programmes only on iPlayer. Please refer to slide 12 for guide notes

Page 11: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

TV and radio requests: live vs catch-up online requests

Slide 11

7% of TV requests were for live TV viewing in August. (Some live-listening radio data is missing currently, so radio trends should be treated with caution.)

% requests for TV programmes % requests for radio programmes

21

18

17

18

19

20

25

27

27

27

28

30

36

79

82

83

82

81

80

75

73

73

73

72

70

64

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

On-demand Simulcast

Please refer to slide 12 for guide notes

* SOME DATA MISSING FROM FEB

92%

93%

92%

92%

92%

91%

92%

91%

92%

91%

93%

8%

7%

8%

8%

8%

9%

8%

9%

8%

9%

7%

Au

g

Se

p

Oc

t

No

v

De

c

Ja

n-1

5

Fe

b

Ma

r

Ap

r

Ma

y

Ju

n

Ju

l

Au

g

On-demand Simulcast

DA

TA U

NA

VA

ILA

BLE

DA

TA U

NA

VA

ILA

BLE

Page 12: Monthly Performance Pack August 2015 - BBCdownloads.bbc.co.uk/mediacentre/iplayer/iplayer... · 2016-06-24 · Monthly summary – August 2015 Slide 2 • 278 million TV and radio

Notes for figures in this report

Slide 12

This month we have added requests for programmes which are only on iPlayer to the totals for programmes previously shown on linear TV. On

average this has boosted the totals by 2%. This data has been back-dated to January 2014.

Some changes were made to radio streaming services in February , which has resulted in gaps in our reporting for some streams. Find out more

on the BBC Internet blog.

Some TV request data was not captured in March 2015. We estimate around 17m requests are missing from TV platforms in March.

Some TV request data is also missing for 2014 - about 3.5m requests in August and 11.5m requests in September from computer devices, and

about 6m requests are missing in November, across all device types. We are not including these estimates in the graphs in this report.

The remainder of this report excludes data from Virgin Media cable and Sky. Virgin Media cable is not included as the data arrives later than

BBC internal AV stats and Sky is treated separately as it is not currently consolidated within BBC iStats AV systems.

These notes apply to all the data in this pack and should be included as footnotes when quoting any of these figures. A glossary is on page 20.

• Requests data is collected via a BBC internal data warehouse (BBC iStats). The methodology adheres to industry standard guidelines as

defined by JICWEBs and ABCe, with the exception that the BBC data is based on a 25% sample of users and not 100%. The BBC are working

towards 100% sample over the coming months. Unique browser data is reported by the Comscore Digital Analytix tool.

• In 2009 the BBC refined its methodology for measuring AV requests, so figures for 2007/8 are not comparable.

• Note on the top 20 lists for TV and radio episodes: these show the most-requested individual episodes for the month, for interest, but only

represent a fraction of all the episodes available on iPlayer. They are indicative only, since they do not represent total request numbers per

series.

• Unless specified otherwise, figures include requests for both on-demand catch-up (streams and downloads), or views of live simulcasts. We

cannot report download playback due to data privacy restrictions. All data is for the UK only and excludes listening outside the UK

• This data includes requests via BBC iPlayer on any BBC website – whether on a programme, channel or station page, via the pop-out

console, or on the BBC iPlayer website itself.

• This report does not include requests for web-only content (such as online news or sport coverage) – only requests for full-length

programmes which have been transmitted on a TV channel or radio station.

• Please quote the source of request figures as “BBC iStats”.

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BBC iPlayer - top 20 TV episodes, August 2015 (excluding Virgin Media cable and Sky)

Slide 13

The Great British Bake Off Series 6 Episode 1 2,063,000

The Great British Bake Off Series 6 Episode 2 1,977,000

The Great British Bake Off Series 6 Episode 3 1,760,000

The Great British Bake Off Series 6 Episode 4 1,539,000

EastEnders 25/08/15 1,079,000

EastEnders 04/08/15 1,054,000

EastEnders 28/08/2015 1,043,000

EastEnders 20/08/2015 1,019,000

EastEnders 21/08/2015 1,015,000

EastEnders 14/08/2015 1,001,000

EastEnders 07/08/15 992,000

EastEnders 11/08/15 991,000

EastEnders 18/08/2015 984,000

EastEnders 27/08/15 972,000

EastEnders 03/08/15 956,000

EastEnders 24/08/15 953,000

EastEnders 06/08/15 923,000

EastEnders 13/08/2015 921,000

EastEnders 17/08/2015 918,000

The Scandalous Lady W 17/08/15 897,000

The Great British Bake Off Series 6 Episode 1 2,063,000

EastEnders 25/08/15 1,079,000

The Scandalous Lady W 17/08/15 897,000

Partners in Crime Part Two Episode 2 753,000

The Next Step Series 3 Episode 1 639,000

Casualty Series 29 Part Two Episode 46 633,000

Ripper Street Series 3 Episode 1 625,000

The Duchess 03/10/09 575,000

Dragons' Den Series 13 Episode 5 569,000

Britain's Spending Secrets Episode 1 532,000

Secrets of China Episode 1 514,000

Would I Lie to You? Series 9 Episode 2 512,000

Match of the Day 2015/2016 08/08/15 498,000

New Tricks Series 12 Part One Episode 1 493,000

So Awkward Episode 13 489,000

Are Our Kids Tough Enough? Episode 1 477,000

GBBO: An Extra Slice Series 2 Episode 1 452,000

Mrs Brown's Boys Series 2 Episode 4 443,000

Ill Manors 22/03/13 438,000

Earth's Natural Wonders: Living on the Edge Episode 1 419,000

BBC iPlayer Top 20 TV episodes – All

Total requests per ep. BBC iPlayer Top 20 TV episodes –

most requested episode per series Total requests per ep.

Please refer to slide 12 for guide notes

Episodes 1-4 of The Great British Bake Off were the most-watched episodes in August, delivering over 1.5m each and a total of 7.3m across all four episodes. Behind the ever-popular EastEnders, new dramas The Scandalous Lady W, Partners in Crime and Ripper Street were all popular.

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BBC iPlayer - top 20 radio episodes, August 2015

Slide 14

The Ashes TMS England v Australia - 4th Test, Day 1 442,000

The Ashes TMS England v Australia - 4th Test, Day 2 398,000

I'm Sorry I Haven't A Clue Series 63 Episode 5 165,000

I'm Sorry I Haven't A Clue Series 63 Episode 4 162,000

The Ashes TMS England v Australia - 5th Test, Day 1 150,000

I'm Sorry I Haven't A Clue Series 63 Episode 6 145,000

The Ashes TMS England v Australia - 5th Test, Day 2 138,000

The Now Show Series 46 Episode 6 137,000

The Unbelievable Truth Series 15 Episode 1 118,000

The Ashes TMS England v Australia - 4th Test, Day 3 112,000

The Archers 27/08/15 110,000

Dead Ringers Series 15 Episode 1 103,000

The Ashes TMS England v Australia - 5th Test, Day 3 100,000

The Now Show Series 46 Episode 5 99,000

I'm Sorry I Haven't A Clue Series 63 Episode 3 98,000

The Archers 17/08/15 98,000

The Archers 18/08/15 94,000

The Archers 11/08/15 89,000

The Archers 28/08/15 88,000

The Archers 16/08/15 88,000

The Ashes TMS England v Australia - 4th Test, Day 1 442,000

I'm Sorry I Haven't A Clue Series 63 Episode 5 165,000

The Now Show Series 46 Episode 6 137,000

The Unbelievable Truth Series 15 Episode 1 118,000

The Archers 27/08/15 110,000

Dead Ringers Series 15 Episode 1 103,000

Meet David Sedaris Series 5 Episode 2 87,000

5LS Premier League Football 2015-16 Man Utd v Tot 81,000

The Chris Evans Breakfast Show 21/08/15 81,000

Scott Mills Radio 1 Breakfast Show! 21/08/2015 77,000

The Radio 1 Breakfast Show with Nick Grimshaw 07/08/15 74,000

Ken Bruce 21/08/2015 73,000

The Archers Omnibus 09/08/15 70,000

Clare in the Community Series 10 Episode 5 62,000

Jeremy Vine 10/08/15 59,000

Steve Wright in the Afternoon 25/08/2015 59,000

In and Out of the Kitchen Series 4 Episode 1 56,000

Just a Minute Edinburgh Festival 24/08/2015 56,000

Baldi Series 1 Episode 1 56,000

Annie Mac's Friday Night Live from Ibiza! 31/07/2015 55,000

BBC iPlayer Top 20 Radio episodes – All

Total requests per ep. BBC iPlayer Top 20 Radio episodes –

most requested episode per series Total requests per ep.

The Ashes continued to deliver the most-requested episodes in August, with Radio 4 comedy and drama making up the rest of the top 20.

Please refer to slide 12 for guide notes

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BBC iPlayer – use for TV online by time of day, August 2015

Slide 15

The scale for each line on this graph is different – traditional TV viewing is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for TV) being closer to the pattern of TV viewing, than of internet use, with proportionally more viewing in daytime and late peak

06:0

0

07:0

0

08:0

0

09:0

0

10:0

0

11:0

0

12:0

0

13:0

0

14:0

0

15:0

0

16:0

0

17:0

0

18:0

0

19:0

0

20:0

0

21:0

0

22:0

0

23:0

0

00:0

0

01:0

0

02:0

0

03:0

0

04:0

0

05:0

0

TV viewers

BBC iPlayer TV requests

Internet users (any website)

TV peak – 22.4 million

BBC iPlayer peak –567,000

Internet peak – 28.4 million

No

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ne

ha

s a

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iffe

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(s

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Sources – TV from BARB August 2015, internet from Nielsen March 2012, BBC iPlayer from BBC iStats August 2015- see footnotes on final page for more detail

Please refer to slide 12 for guide notes

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BBC iPlayer – use for radio online by time of day, August 2015

Slide 16 Please refer to slide 12 for guide notes

The scale for each line on this graph is different – traditional radio listening is far higher than BBC iPlayer use. However it shows the relative usage pattern by time of day – with BBC iPlayer use (for radio) being in-between the pattern of radio listening and internet use, with proportionally more listening in daytime and evening compared with the traditional linear breakfast peak.

06

:00

07

:00

08

:00

09

:00

10

:00

11

:00

12

:00

13

:00

14

:00

15

:00

16

:00

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:00

19

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:00

22

:00

23

:00

00

:00

01

:00

02

:00

03

:00

04

:00

05

:00

Radio listeners

BBC iPlayer requests

for radio

Internet users (any

website)

Sources – radio from RAJAR Q2 2015, internet from Nielsen March 2012,

BBC iPlayer from BBC iStats August 2015 - see footnotes on final page for more detail

Radio peak – 13.9 million

BBC iPlayer peak – 119,000 Internet peak –

28.4 million

No

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(se

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Slide 17

BBC iPlayer usage is equally balanced between men and women, and the age profile has remained consistent across 2014 and 2015. .

TV & iPlayer Product: demographics of BBC iPlayer users

57%

52%

52%

51%

52%

49%

44%

48%

49%

49%

48%

51%

0%

20%

40%

60%

80%

100%

2010 2011 2012 2013 2014 2015

Women

Men

43%

40%

39%

37%

46%

46%

39%

40%

39%

39%

35%

36%

19%

21%

22%

23%

19%

18%

0%

20%

40%

60%

80%

100%

2010 2011 2012 2013 2014 2015

55+

35-54

16-34

50% 49% 49% 49%

50% 51% 51% 51%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Users of BBC

iPlayer

Home

broadband

users

All TV viewers All Radio

Listeners

Women

Men

45% 34% 31% 31%

35%

36% 34% 34%

20% 30% 35% 35%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

Users of BBC

iPlayer

Home

broadband

users

All TV viewers All Radio

Listeners

55+

35-54

16-34

Gender (latest 4 quarters) Age (latest 4 quarters)

Sources: ART (1000 UK adults each month) or CMI from Q1 14 onwards / BARB.

Data up to Q2 2015, RAJAR Q2 15

METHOD CHANGE IN 2014

METHOD CHANGE IN 2014

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Glossary

Slide 18

• Stream – click to play instantly

• Download – save to your device to play later. We cannot report on playback of downloads due to technical and data

privacy restrictions

• Users – a count of browsers accessing the online BBC iPlayer service. So, please note: if someone has a different device at

work and at home, they are counted twice. If a family watches on one device together, only one browser is counted. This is

the industry-standard way of counting “users” or “visitors” to websites

• Requests – the number of successful requests to stream or download a programme. We only count successful requests, where

a stream or a download actually starts, rather than “clicks” which can be repeated if the user does not see an immediate

reaction on the website

• Catch-up / on-demand – programmes requested after they have gone out on traditional TV/radio stations and are available

on BBC iPlayer

• Live / simulcast – streaming of live TV channels / radio stations on the website, at the same time as broadcast on traditional TV

/ radio stations

• Unique browsers – A browser is a unique and valid identifier to measure the number of device profiles requesting digital

content. Device profiles may include individual browser versions on a PC, mobile phone or internet enabled device. Any single

device can use multiple browsers.

Extra footnotes for slides 15-16 showing data for time of day • TV data – BARB average audience, live overnights, by hour, all individuals aged 4+, Total TV

• Radio data - RAJAR average audience, by hour, all adults 16+, all radio stations

• BBC iPlayer - average requests, by hour, all programmes, stream & downloading, live and on-demand, UK only

• Nielsen – user numbers, aged 2+ based on internet population estimate of 38 million individuals