A Publication of the Capital Chapter of IFMA  •  September/October 2012

By Sharon Kinsman, CFM, National Association of Broadcasters

Having completed the National Association of Broadcasters’ (NAB) transition from NAB-owned and managed Blackberries to a modified

‘Bring-Your-Own Device’ (BYOD) plan, there may be lessons learned that would be helpful to share.

To put the scope of the transition project in perspective:

• 80 of 140 employees had NAB-provided Blackberries (BBs).

• BBs were upgraded not when eligible, but when they malfunctioned.

• A manager in the Administration/Facilities Dept. was responsible for managing all of the purchases, troubleshooting, activating/de-activating international service, inventory, budgeting, monthly billing and charge-back for personal calls; hardware and BB server issues were referred to IT.

• FY 2012 BB expenses (not counting approximately 15% of the Manager’s time) were $104,000.

In This IssuePresident’s Letter 2

IFMA’s World Workplace 3

Events 4-5

FM Corner 6-7

News from the IFMA Foundation 10

Welcome New Members 12

Job Postings 12

Thanks to Our Partners 13

Upcoming Events 14

By Susan A. Mitchell

Timing is everything. And that’s certainly true with many green building technologies today such as

electric vehicle (EV) charging stations. According to DOE it’s estimated there will be 1.2 million electric vehicles on the road by 2015. The Chevy Volt and Nissan Leaf were the first two plug-in cars, but more are ex-pected this fall. Consumer adoption is being driven not only by federal and state incentives, but also from heightened environmental awareness.

As a facility manager you have to weigh the needs of your building occupants and future tenants along with technology costs, which typically decrease as the technology matures, versus available incentives and rebates, which typically disappear as the technology adoption rate increases. This article focuses on how one facility manager took a proactive approach to lead the charge – EV charging that is!

NPR Leads the Charge

Maury Schlesinger is the Director of Real Estate and Administrative Services for NPR, Inc., located in the District of Columbia where he is responsible for NPR’s building and administrative services, including parking. In 2011, NPR was already building a new LEED-Gold DC headquarters to house their 800 employees when Maury realized that the incentives offered for installing EV charging stations might be gone by the time the new building was ready in the Spring of 2013 (under LEED-NC, charging stations may qualify for 3 points).

And just as important, he knew many NPR employees were environmentally conscious, early adopters – nearly 18% of the 140 parking spaces in NPR’s current building are occupied by hybrid vehicles on a typical day.

Maury worked to install the EV charging stations in his existing building before the incentives expired in December of 2011 and plans to move them into the new building. Getting budget approval was easy because EV charging stations were already budgeted for the new building and the incentive from ChargePoint America (the US Department of Energy is making sig-nificant grants to get EV charging infrastructure in place) paid for the three charging units, saving about $30,000.

Continued on page 8

Continued on page 8

Capital News

Transitioning to Bring-Your-Own-Device

Leading the Charge: A Facility Manager’s Proactive Approach to EV Charging Infrastructure

Capital News • September/October 20122

Capital News

“What if?”

It’s a great question and I need your help answering it… I will give you more details in a minute, along with a challenge, but let me first give a quick update on our chapter.

A few months ago, I told you that the strategic plans and all of the ideas put together by our Team Leaders for this year are simply AWESOME. Well, I meant it and am even more confident in that statement today. Everyone will be thrilled to know what is on the table between now and next summer, but creat-ing plans and writing down ideas is the easy part. Making it happen? That’s the real challenge. Our Board and all of our incredible volunteers are in full blown execution mode trying to deliver on the long list of plans that have been put in place. Trust me when I tell you that this group is working hard to create the best experiences possible for our Membership in so many different ways.

There are several compelling, interactive, and value-filled Educational Programs on the calendar. The Special Events Team has a full plate with some great events planned and our Annual Holiday Party is right around the corner. Our Partnership Team is right in the middle of our Partnering for Excellence registration period, which closes on September 28. Any company with a product or service to sell should absolutely give our Partnership Program serious consideration. I love some of the ideas that the Communications Team is exploring and our Membership Team is always busy and trying new ideas. Our Community Service Team is thinking outside of the box to take our activity in this area to the next level. Hey, we are the largest IFMA Chapter in the world for a reason, right? You should feel very proud of the volunteers who are dedicating so much of their time behind the scenes to keep our chapter pushing forward and energized.

OK. Now it’s time for the challenge that I mentioned earlier. Asking “What if?” is an insightful and thought provoking way to really dig deep into an issue. It requires the use of imagination and stepping outside of paradigms. Nobody can doubt the success of the Capital Chapter of IFMA over the years. It is common to talk about going to the “next level,” however what exactly is the next level? What does that mean? How different does that look compared to what we are actually doing today? I think it’s time for us to push ourselves and really explore this issue. In order to do that, let’s ask ourselves a “What if?” question. Here it is…

WHAT could the Capital Chapter do that would change the world of Facilities Management IF money was not an obstacle?

In other words, what event, project, goal, or activity could we accomplish as a chapter that would have a lasting impact on the profession? This could mean locally or on a much larger scale (Regional, Na-tional, or Global). I mentioned money because, for the purpose of this exercise, we don’t want that to be something holding us back. Let’s assume that we would find a way to fund an amazing idea. It’s a big question. It’s a big goal. But doesn’t that make it fun? I think that we are up to the challenge and we have a membership capable of making that type of difference. But we need your feedback and ideas.

I am asking for our membership to start a brainstorming session. If you have feedback or ideas, there are many ways to have them heard. We have a LinkedIn group which could be a great forum. If you are a Professional Member, the Think Tank, lead by Beth Borowski, is a perfect place for you. Or, if you simply want to shoot me an e-mail, that would be fantastic. I look forward to hearing from our membership. Just think…What if this is the start of something bigger for us?

Best regards,

Geoff Snavely President, Capital Chapter of IFMA

From the President

Capital News is published six times a year by the Capital Chapter of IFMA.

Articles, suggestions, and ideas are welcome.

Capital Chapter Of IFMA

Capital Chapter of IFMA Carolyn Swanson, Chapter Administrator

673 Potomac Station Drive, #801 Leesburg, VA 20176

703-691-4362•703-691-3019Fax staff@ifmacap.org•www.ifmacap.org

EXECUTIVE COMMITTEEPRESIDENT Geoff Snavely . . . . . . . . . . . . . . . . . . . 301-552-1800

TREASURER Case Runolfson, CFM . . . . . . . . . . . 202-286-9957

VICE PRESIDENT Wendy Shapiro . . . . . . . . . . . . . . . . . 202-624-8430

VICE PRESIDENT Beth Borowski, CFM, SFP . . . . . . . . 703-824-2904

VICE PRESIDENT Mike Petrusky . . . . . . . . . . . . . . . . . . . 703-433-9721

PAST PRESIDENT Kim Dize, FMA . . . . . . . . . . . . . . . . . . 571-269-2027

BOARD OF DIRECTORSCOMMUNICATIONS CO-CHAIRS John Netzel, CFM . . . . . . . . . . . . . . . 202-527-7344 Holly Olson . . . . . . . . . . . . . . . . . . . . . 202-680-4077

COMMUNITY SERVICE CHAIR Mary Ellen Quinn . . . . . . . . . . . . . . . 301-318-6339

MEMBERSHIP SERVICES CO-CHAIRS Linda Eshleman. . . . . . . . . . . . . . . . . 703-370-5850 x134 Jeffrey Sklaver . . . . . . . . . . . . . . . . . . (301) 320-8740

EDUCATION CO-CHAIRS Celeste McLane . . . . . . . . . . . . . . . . . 703-379-8846 Darlene Frantz, CFM . . . . . . . . . . . . 703-929-7751

SPECIAL EVENTS CO-CHAIRS Lynn Bradfield . . . . . . . . . . . . . . . . . . 703-714-2672 Matt Kutzler . . . . . . . . . . . . . . . . . . . . 703-591-4855

PARTNERSHIP CHAIR Julie Greaf . . . . . . . . . . . . . . . . . . . . . . 571-337-4332

Editor: AmyGallagher•staff@ifmacap.org

Design: StevekoDesign•steve@steveko.com

INDEX OF ADVERTISERSSpacesaver Infolinx . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5MOI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Office Movers, Inc. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7milliCare by EBC Carpet Services . . . . . . . . . . . . . . . . . 8Royal Cup Coffee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Delmarva Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9Rolyn Companies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10SunDun Office Refreshments . . . . . . . . . . . . . . . . . . . . 10Facility Engineering Associates . . . . . . . . . . . . . . . . . . . 11BRAVO! Facility Services . . . . . . . . . . . . . . . . . . . . . . . . . . 11CORT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11Safeguard Shredding . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13

3Capital Chapter of IFMA • www.ifmacap.org

IFMA’s World WorkplaceOct. 31 - Nov. 2, 2012 San Antonio, TX 

IFMA’s World Workplace Conference & Expo (WWP) is the largest, most longstanding and well-respected annual conference and exposition for facility management and related professions. WWP is the only facility-focused educational and networking event on the planet backed by more than 30 years of experience, knowledge and a commit-

ment to quality. The event is hosted by the International Facility Man-agement Association, the organization that has supported, repre-sented and defined facility management for the past three decades. Click here for more information and to register.

Hotel Block: There is a discounted room block available at the Grand Hyatt San Antonio, but there are only a few rooms left... book your room now!

Hospitality Suite: Once again this year the Capital Chapter will host a hospitality suite. Join us at the Grand Hyatt San Antonio in Presidio C (located on the 3rd floor) on Wednesday, October 31.

How Can You Make a Difference in Your Chapter?

As summer winds down, it’s a great time to reconnect with the Capital Chapter by volunteering! There are a variety of ways that you can give your time, talents, and experience. Some of the ways to help include: Writing an article for the newsletter, taking pictures at an event, presenting an educational program, organizing a community service event, or becom-ing a mentor… the opportunities are

endless! The best way to maximize your membership and further develop your facilities career is to get involved in your chapter. You’ll meet more people, learn more about facilities management and have more fun! The Capital Chapter has several volunteer teams including; Membership Ser-vices, Community Service, Communications, Education, Special Events and Partnership. If you are interested in volunteering for any of the teams, please contact Carolyn Swanson, Chapter Administrator.

Volunteer SpotlightJoseph Heisler General Manager and Partner ALL-PRO Moving & Transfer, Inc.

Career Overview/ Responsibilities:

Joseph began his career working for NORAD missile control before moving into facilities management. He worked for six years as a Facility Manager at HLI where he managed a staff of seven and had oversight of IT, HR, shipping/receiving and facilities.

From there he moved to the vendor side as an account manager with JK Moving. After spending seven years with JK, he had the opportunity to buy into ALL-PRO with a partner. The company provides moving and storage services to residential and commercial clients, in addition to specialty rigging services for industrial and commercial clients. Joseph currently oversees their consolidation into a new 80,000 ft2 facility in Manassas. He also is responsible for the company’s finances, business operations and sales. He has been an IFMA member since 1999 and received his FM certification from George Mason 2001.

Where do you find the time to volunteer?

I make time, but volunteering is mostly evenings and weekends since I participate on the Community Services Team.

How have chapter volunteer opportunities assisted your career?

I have met a lot of key individuals who provide knowledge of the industry and are active in different aspects of facilities management.

What’s a typical month of volunteer commitments like for you?

Aside from our monthly meetings, which I can conference into if I can’t make it in person, there’s not really a “typical” month since our activities are event driven. I have participated in SOME interviews and I oversee the putting contest during the chapter golf tourna-ment which raises money for the IFMA Foundation and has spon-sored two students in the SOME program.

What was your most gratifying volunteer moment?

Two gratifying moments come immediately to mind. Last year for the SOME interviews a chapter member donated 15 high end purses for the women interviewees. (The men got ties.) Their faces really lit up when they saw them! And two years ago I got to hear SOME students give testimonials of their experiences. It was very moving and nearly everyone in the room was brought to tears hearing what they had been through and how SOME had really changed their lives.

Some of your favorites...

Restaurant: Grisoles Italian

Thing to do on a weekend: Yard work

Book: “Authentic Love: Theory and Therapy,” by Brennan Mullaney

Food: Italian

Hobby: Praying

Vacation spot: Outer Banks, NC

Visit These Partners at WWP:

• CORT: Booth 300

• EMCOR: Booth 501

• Facility Engineering Assoc: Booth 582

• Kimball Office: Booth 615

• milliCare by EBC: Booth 553

• Royal Cup Coffee: 263

Capital News • September/October 20124

Capital NewsEv

ents The thunderstorms held off on a hot summer day and a great crowd came out to Atlantic

Media on July 24th to learn all there is to know about the 2012–2013 Partnering for Excel-lence Program. A record number of existing Partners renewed their commitment for the new year and several new companies were on hand to explore their possibilities.

The event was held in Atlantic Media’s beautiful new lounge and included complementary cocktails and appetizers for all in attendance. After a great time of networking, the Partnership Team led a brief presentation and Q&A session. Many useful ideas were tossed around that will allow us to continue improving the program in order to maximize the value of the invest-ment made by Capital Chapter member companies.

We would like to welcome the following 2012-2013 Partners:

• Gold: Office Movers & SpacesaverInfolinx

• Silver: Belimo Aircontrols, Facility Engineering Associates, Fanelli McClain Design Studios, milliCare by EBC Carpet Services & MOI

• Bronze: Calvert-Jones, CCA Floors & Interiors, The Capitol Connection, Kayrell Business Solutions, The Korth Companies, National Environmental Balancing Bureau, National Office Systems, Paul Davis Restoration, Royal Cup Coffee & Supply Source

It’s not too late for your company to gain incred-ible exposure to the largest group of FM decision makers in the Washington, DC Metro area, but don’t delay… the program closes on September 28th! Click here for the list of Partnership Opportunities or contact Julie Greaf for more information.

2012-2013 Partnership Program Kick Off

Annual Meeting and Educational Program: The FM Change AgentAlmost 60 people attended the Capital Chapter’s annual meeting and educational program

on Wednesday, July 11 at VDOT/VSP Administration Building in Fairfax, Va. Kim Dize, outgo-ing Chapter President, gave a recap of the 2012 fiscal year. Geoff Snavely, Chapter President, welcomed the chapter to the new fiscal year and discussed some of his goals for the chapter.

Cheryl Duvall, President of Avance, LLC, presented The FM Change Agent educational program. She discussed four case studies for change management with different levels of involvement and also various levels of success. Some key takeaways from the program include:

• Change is hard.

• Resistance of acceptance of change follows a normal bell curve. As a change agent, you have the ability to shift the bell curve to have more early adapters.

• Being an FM change agent can be a positive experience when space planning, design and change agent functions are brought in early on a project and have senior management buy-in from the start.

• Creating pro-active communications to employees and providing avenues for employees to participate in the process via various methods, creates early grass roots buy-in from the employees and helps communicate and sell the changes to the broader employee base.

Not able to attend this program? Or maybe you attended and want to share what you learned with your team. Well you are in luck! As a new offering for those who cannot attend educational events in person, the chapter will videotape them when allowed and make the content available for purchase. The cost to view the video is just $10. Click here for more information.

Improved opportunities for continuing education have been a key goal for the chapter. Ms. Duvall’s presentation was a great way to kick off the new fiscal year. We look forward to our next program on September 12 on sustainability at the International Monetary Fund.

Cheryl Duvall with Avancé, LLC, Mayra Portalatin with Facility Engineering Associates and Celeste McLane with CORT

Event guest and Michael Cummings with Belimo Aircontrols

Event guest and Art Stecklow with Gali Service IndustriesLinda Eshleman with Calvert-Jones and Donna Martin with AVI-SPL

5Capital Chapter of IFMA • www.ifmacap.org

USGBC Hosts Capital Chapter OrientationThe U.S. Green Building

Council in downtown Washington, DC graciously hosted the July Orientation for new and potential members. More than 40 people attended the program, coming to learn about the valuable educa-tional, professional and networking opportunities a membership in the chapter provides. In addi-tion to hearing from Mem-bership Services Team members Sue Hedges and Jeff Sklaver, attendees also benefitted from having in attendance the chapter’s current president, Geoff Snavely, as well as past president, John Mackay. John, a certified instructor of IFMA provided courses, as well as an instructor for George Mason University’s facility management program, gave a great overview of the education and certification opportuni-ties open to members. Geoff described the opportunities for members to get involved in the various chapter teams. Upon conclusion of the formal presen-tation, attendees broke for breakfast and to network with their peers.

The next Orientation is scheduled for Wednesday morning, September 19th, 8:30-10:00, at the Graduate Management Admissions Council in Reston Town Center. Click here for more information and to register.

Chapter Volunteers Recognized at Annual Event

On July 18th the chapter honored its hard working volunteers at the Fourth Annual Volunteer Recognition Event. Close to 60

chapter volunteers came together at Jaleo Restaurant in Arlington, Va to celebrate their achievements, while welcoming the new Ex-ecutive Committee.

The event began with the swearing in of the 2012-2013 Execu-tive Committee, after which all chapter volunteers were treated to a networking reception. Colleagues took the opportunity to catch up in a festive, relaxed atmosphere while enjoying delicious tapas cuisine. The event is one that we look forward to all year. Thank you again to all of the volunteers for working tirelessly at making our chapter a success!

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Gerald Fitzpatrick with Haworth and Alain Tchoumbou with ABM Engineering

Keisha Johnson with Library of Congress and Raya Sfeir Zahlan with Cleaners of America

Kelly Hill with Strayer University, Chapter President Geoff Snavely with milliCare by EBC Carpet Services and Linda Eshleman with Calvert-Jones

Capital News • September/October 20126

Capital NewsFM

Cor

ner

CFM SpotlightLee Mayer, CFM Vice President, Real Estate and Construction Atlantic Media Company

Career Overview/Responsibilities:Lee graduated from GWU with a degree in Political Science

and has worked in the Facility Management field for over 20 years. He is currently responsible for managing real estate, fa-cilities and construction in Atlantic Media’s five satellite offices and owner-occupied Watergate headquarters building. He negotiates and administers leases and subleases. Working closely with architects, engineers, and furniture dealers, Lee designs space efficient plans. As an Owners Representative, he oversees the Watergate property management team, consulting with them on building projects.

When did you receive your CFM & Why?I received my CFM in 2001. I wanted to put myself in the best

possible position to advance my career.

How has the certification assisted your career?The certification has helped me stay abreast of new trends

and developments in the field. My CFM certification is recognized by those both inside, and outside of my organization.

What’s an average week like for you on the job?With the rapid growth of our firm, I am overseeing at least

one construction project at any given time. I troubleshoot vexing maintenance issues that percolate up to me. I meet regularly with staff to solicit their input on how I can improve their working environment.

Tell us about a unique aspect or occurrence with your job?

Being in The Watergate, I’ve worked with many high profile personalities like former Senator Elizabeth Dole and former CIA Director Stansfield Turner. We also hosted The Washington Baseball Club, which was the organization responsible for bring-ing baseball back to DC.

Some of your favorites…

Restaurant: Oceanaire, Indique

Thing to do on a weekend: Motorcycle or bike ride. Play softball.

Movies: Gladiator, Shawshank Redemption, It’s a Wonderful Life, Groundhog Day

Food: Pho, Pizza, Indian food, Seafood

Vacation spots: Germany, Alaska and the Canadian Rockies

More Colleges and Universities Offering FM DegreesBy Case Runolfson, CFM American Institutes for Research

The stated purpose of the IFMA Foun-dation is: “…to provide greater re-sources and educational opportunities to facility management professionals and those who support the FM indus-try and is supported by the generosity of the FM community, including IFMA members, chapters, councils, corporate

sponsors and private contributors.”

As a result of a concerted effort by the IFMA Foundation’s Committee on Academic Accreditation (CoAA), chaired by Steve Lockwood, the number of universities and colleges offering associate, baccalaureate or master’s degrees in the facilities management (FM) profession has grown rapidly over recent years.

Historically, institutions of higher learning have seen a FM degree program grow out of their Construction Management, Architecture or Environmental Sciences Departments. BYU, Ferris State and Cornell have held accreditation status for some time. Now we are seeing organizations that are offering to have the FM degree program reside in their business schools. Recently there have been additions to their ranks by organizations like the University of Minnesota, University College London, and Southern Polytechnic State University (Marietta, GA).

The process starts with an application from the institution to the IFMA Foun-dation. Applications are reviewed and vetted. Upon receipt of a completed application, the CoAA reviews it, and after any rework iterations, an audit team is sent from the CoAA to interview students and faculty, review the curricula and even sit in on classes on a multi-day on site visit. The results of the audit are shared with the college or university and with the rest of the CoAA. The com-mittee is asked to determine whether the institution will be granted interim or provisional approval and the length of period. In the initial selection the com-bination of interim approval and final accredited status will not exceed six years. At the six year mark the college or university may apply for recertification.

Locally, we have a group of IFMA members working with area universities and colleges to explore the opportunity to provide a master’s or bachelor’s degree in FM that is accredited by the IFMA Foundation. If you are interested in participating locally please contact Judie Cooper. If you would like to find out more about participating at the national or international level as part of the CoAA, contact Case Runolfson. Click here to view the current listing of IFMA Foundation-accredited colleges and universities providing FM degrees.

Jeff Blaszczyk and the MOI team are pleased to support IFMA.MOI-Washington DC1200 19th Street NW Suite 210Washington, DC 20036www.moii.com

7Capital Chapter of IFMA • www.ifmacap.org

Get the Most from Your Membership with

CFM, FMP and SFP Designations

A key benefit of IFMA membership is maintaining professional growth through the facility management professional program

which offers three designations: Certified Facility Manager (CFM), Facility Management Professional (FMP) and the Sustainability Facil-ity Professional (SFP).

The CFM credential sets the industry standard for continuing the knowledge and abilities of practicing facility managers.

The following individuals recently earned CFM credentials:

Steven Cheehy, CFM, AECOM

Alain Tchoumbou, CFM, ABM Engineering

You can also earn the Facility Management Professional (FMP) des-ignation, a knowledge-based credential demonstrating a proven com-prehension of the basics of facility management. The FMP designation can be completed in approximately 12 months, and FMP candidates may customize their training to build the specific knowledge they need to meet individual goals.

IFMA’s SFP is an assessment-based certificate program delivering a specialty credential in sustainability. By earning your SFP credential, you will develop and gain recognition for your expertise in sustainable FM practices while impacting your organization’s economic, environmen-tal and social bottom lines.

The following individual recently earned SFP credentials:

Ken Sullivan, FMP, SFP, ARAMARK

For more information, please consult the chapter website under the credentials tab.

CFM Exam Review Course Coming in November

The 2-Day CFM Exam Review Course is the definitive course of preparation for those plan-ning to take the exam to achieve the Certified Facility Manager (CFM) credential. Attendees can update and assess knowledge and skills related to each competency area, learn about the format of the exam, and review sample questions. The course is coming to American

Institutes for Research on November 15-16, 2012 and will be led by John Pivik, CFM, The World Bank. The course will run from 8:00am - 5:00pm both days. The cost is$400/Members and $695/Non-Members. Handouts and lunch will be provided. Click here for more information and to register.

Congratulations to the Recent Graduates of the George Mason University Facility Management Certificate Program!!!

Award of this certificate represents the completion of 10 courses and a total of 210 hours of classroom training in FM knowledge and busi-

ness skills. Completion of this IFMA recognized program also represents many long hours of personal and professional time, and is the culmination of a commitment to the chosen profession of facility management. Please join us in congratulating the following individuals, as well as their employ-ers who have provided their support, on this proud achievement.

Recent GMU graduates:

Click here for more information on the GMU FM Certificate Program.

General Services Administration:

Marissa M. Baccam

Melvin Bartley, Jr.

Glenn Chapman

Karlton R. Chesson, FMP

Robert J. Cotton, Jr.

Mary Anita Jackson

Rickie L. Knight

Terry R. Lamb, Sr.

Antionette L. Lockley

Alpha J. Pereira

Tisa J. Richardson-Lewis

James L. Roberts

Wedolyn A. Smith

Chedwrick A. Stewart

Carlton E. Thompson

Kimberly T. Toland

Kevin D. Tyner

Ian N. Willard

Smithsonian Institution:

Lonnie Upchurch

Capital News • September/October 20128

Capital News

ChargePoint America handled the actual 2-day installation of the three wall-mounted, dual-voltage charging stations through their local distributor NovaCharge, LLC.

EV Infrastructure Considerations

Maury says there are some important considerations for locating the charging stations. Installation costs will be less if they are located close to the building electric supply. This is sometimes a challenge, especially since it’s also best to locate the parking spaces where they are highly visible. He was lucky there was electric-ity close to the garage entry in sight of the parking attendant. The ChargePoint units use a wireless network for two-way communication to gather data and payment, but some units need Ethernet connections so keep that in mind as well.

Another important consideration was whether to charge fees for plugging in. Many EV charging stations are free right now with the thought that as EVs penetrate the market and demand increases, fees will become commonplace. The parking garage at NPR is for employees and guests only and charges fees near market rates, but NPR decided to make EV charging free. Since no employ-ees currently own an electric vehicle, the charging stations haven’t been used. But the parking spaces aren’t kept empty - to avoid losing parking revenues, the parking valet fills the spaces, just in case a guest needs to charge their car.

Besides placing the charging stations in a visible location, Maury says they’ve done internal communications to staff to let them know about the units, both prior to their October 2011 installation and since then. He feels sure it won’t be long before an employee drives up to charge, but until then his advice to facility managers is to have patience. Maury also thinks facility managers should encourage buying EVs for fleets or corporate employee vehicles as a way to take a lead in the move to green our roadways.

Leading the Charge: A Facility Manager’s Proactive Approach to EV Charging Infrastructure Continued from page 1

Transitioning to Bring-Your-Own-Device Continued from page 1

New BYOD Policy Basics

Employees were given choices during a one-month transition period. They could transition from NAB-provided BB to personal owned/managed Smart-Phone (BB, iPhone or Droid). They had the opportunity to purchase a new device or use an existing personal device. Additionally, they could continue to use NAB-provided BB number, get a new number or use an existing per-sonal number. The cost of a new device was covered in the form of a one-time reimbursement and a monthly stipend was provided to cover business use of the personal device. International charges, if pre-approved by an EVP, were reimbursed as an out-of-pocket expense.

Transition Process

1. A survey was sent to all employees with BBs outlining the policy under consideration and feedback was requested to gauge reaction to the proposed policy and to determine what they were likely to do (i.e. stay with NAB BB, buy new personal device, or use existing personal devise).

2. New Policy was announced

3. IT and Facilities/Admin. briefed department heads on policy and transition process

4. IT and Facilities/Admin. held department briefings to explain policy and transition procedures to all 80 employees with BBs.

5. Administration and IT worked together to process employees’ BBs off of NAB’s wireless account and put their personal SmartPhones onto the Good App.

Lessons Learned (or re-learned)

As with all changes that affect a large number of people, buy-in from the top is critical. We were fortunate to have a tech-savvy President, COO and CFO who supported this change and communicated it to the senior leadership team. We found it was important to conduct a survey in advance. It offered an opportunity to get employees to: (1) focus on the proposed change; (2) talk to colleagues about how the change would affect them; (3) raise issues that may not have been considered, and (4) vent frustrations. It also allowed us to identify champions and detractors.

Change is hard; we know that in Facilities. We take the brunt of others’ dif-ficulties with change every day. Don’t take things personally. Communicate clearly and often. In addition to meetings and emails, spend more time being visible around the building. Ask people if they’ve made the transition, what device they chose, if they’ve found any cool apps. People who are most resis-tant to change don’t tend to read or pay attention to what you say. It was important to make clear to employees that changes in devices and plans were their decision. Not everyone is tech-savvy or understands the intricacies of mobile devices, especially if they’ve always had one provided for them so it was essential to explain how plans work. With this transition to BYOD, NAB anticipates annual operational savings of approximately $45,000 by next year.

by

by

by EBC

by

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9Capital Chapter of IFMA • www.ifmacap.org

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Capital News • September/October 201210

Capital News

The year-round work of the IFMA Foundation continues. IFMA’s World Workplace will be held Oct. 31 – Nov. 2 in San Antonio, TX and will be another opportunity to showcase the IFMA Foundation’s efforts to contribute to the growth

of the facilities management profession through research, scholarships and education.

IFMA Foundation Events at World Workplace:

• October 30 (7:00am): Utilities Council Golf Tournament

• October 30 (7:00pm): Annual IFMA Foundation Gala

• November 1 (6:00pm): IFMA Foundation Education Reception

• November 2 (6:30pm): IFMA Awards of Excellence Banquet

Remember to register early for the Golf Tournament and the Gala because these are not included in your World Workplace registration. Click here for registration details.

The Education Reception is the opportunity to see scholarships presented and to meet the students who are the future of the FM profession. The many sponsors of scholarships will also be represented at the reception including Chapters, Councils, Corporations and others who are funding scholarships. This year we will set new records in terms of scholarship applicants, the number of scholarships awarded and the scholarship dollars being awarded. There will be opportunities to meet FM students who participate in many of the Degree Programs ac-credited by the IFMA Foundation at the event. Several of these students will participate in the Student e-Poster competition on Thursday November 1st. Winners will be recognized at the Education Reception.

The final opportunity to see the Foundation in action at World Workplace will be at World Workplace’s Awards of Excellence Banquet on Friday evening. At the banquet, the Foundation will present the annual IFMA Foundation Trustee Award to the individual, team or organization selected by the IFMA Foundation Board of Trustees for best representing and supporting the mission and vision of the Foundation.

Other Foundation News

The IFMA Foundation’s Accredited Degree Program is fundamental to the future of the FM profession and its recent growth is exciting. Within the past few months, new degree programs have been accredited in Europe, North America and Asia. These programs bring the total number of Ac-credited Degree Programs around the world to 24.

The IFMA Foundation has no members and exists to support the FM profession. The Foundation relies on the participation and input of many volunteers to create and sustain all of the programs it undertakes. Participating in the work of the IFMA Foundation can be personally fulfilling, while simultaneously contributing to the future of the profession. Click here to find out more about the IFMA Foundation’s programs and resources, or if you want to become more involved.

IFMA Foundation at World Workplace

Roger W. Peterson Jr. Chairman

IFMA Foundation

11Capital Chapter of IFMA • www.ifmacap.org

Get Linked into the Pulse of the Capital Chapter!

The chapter has a great tool to connect with those in the FM in-dustry; stay informed on current events; and share your knowledge on the professional networking site, LinkedIn. After a few clicks of

your mouse, you can be a part of the IFMA Capital Chapter group. Better than the old listserv, the LinkedIn group can help answer your questions, allows you to network with your peers and encour-ages you to share best practices!

How can participating help your career you ask? You can share your experiences or ask a question about the chapter or the FM industry in the discussions section. Need best practices on chiller maintenance or want to share your development process for a business interruption plan? Post it up as a discussion. Want to expand a topic from the chapter newsletter or FMJ? Start a discussion thread to get folks talking and sharing viewpoints. In the members section, you can find a chapter member providing the services you need. Looking for someone you met at a chapter event? The member section can help with that too with over 200 chapter members participating. Does your firm have an available FM field position or maybe you know of an opening that would be a good opportunity for a member? Share the details in the IFMA- Capital Chapter job section of the Linke-dIn group. There’s even a section to share promotions among your fellow members.

Now you’re ready to get involved with your local facility industry and the largest FM profes-sional organization chapter. Visit www.linkedin.com to create an account, then search for the group IFMA-Capital Chapter and follow the prompt to request to join. Be linked into the pulse of the Capital Chapter no matter where you are. Note: This group is only open to Capital Chapter members. If you’re not a member, navigate to the chapter website and click the JOIN link at the top of the screen. We’ll see you online!

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Capital News • September/October 201212

Capital News

Capital Chapter’s JobTarget Delivers!

Looking for a Job? Looking for a great candidate to fill a vacancy? Visit the Capital Chapter’s JobTarget and access jobs and can-

didates in the metro-DC area. The most recent job postings are listed below:

Title: Lead Building Engineer Company: Boston Properties Location: Washington, DC

Boston Properties is seeking a hands-on Lead Engineer to join their property management team. The incumbent will maintain the integrity of all building systems, operate the building in an efficient manner, supervise work in the field and perform a variety of services in a secured facility in accordance to Boston Properties’ established operational and safety procedures.

Title: Stationary Engineer Company: Johns Hopkins University Location: Baltimore, MD

As a participating member of the Power Plant team, the Station-ary Engineer stands watch in the boiler/chiller plant, making rounds and taking readings. The incumbent makes decisions regarding boiler and chiller loads in order to satisfy campus heating/cooling requirements. Observes plant equipment during operation and makes recommendations regarding equipment condition and potential maintenance needs. The Stationary Engineer plays an important role in the operation of the plant and is expected to be a contributing member of the Power Plant team with regard to the overall function of the operation.

Title: Senior Facilities Engineer Company: MITRE Location: McLean, VA

The Senior Facilities Engineer is responsible for HVAC system design, installation and reliability. He/she will keep knowledgeable of HVAC system capacities and load level, and proper operation in McLean, Bedford and Sites; will know the MITRE HVAC, plumbing and fire sprinkler systems; be an advocate for MITRE in the design and development of HVAC, plumbing and fire sprinkler systems in our new buildings and renovation of existing spaces; will perform design, review and commissioning for new and renovated facilities, and will participate in Capital Planning/recommend scheduled replacement of capital equipment, among other responsibilities.

Welcome New Members

Frank Boyle • PEAR, LLC

Jacquelyn Brant • AECOM

Jeffrey Caison •

Michael Cremeans • The Dulles Expo Center

Mark Cureton •

Donna Fawley • ARAMARK

Sandra Gardner •

Tony Garza • Goodwill of Greater Washington

Kevin Humphreys • ARAMARK Facility Services

Ronald Kaczmarek • Joint Base Myer-Henderson Hall

Ralph Lewis • George Mason University

Thomas McDonald • L-3 Communications

Michael Meiran • CADD Microsystems

Carmelo Melendez • US DOE

Edwin Miller •

Leila Nikkhoo • Food & Drug Administration, Office of Facilities Engineering and Mission Support

Vanesah Noechel • Paul Davis Restoration

Richard Padgett • Tandus Flooring, Inc.

Leonel Paixao • James Madison University

Kenneth Robinson • E-9 corp

John Schultheis • EMCOR Government Services

Douglas Serillo • ChargePoint

Thomas Sneden • Federal Reserve Board

Kareen Tompkins • Fairfax County Public Schools

Angela Washington • Mathematica Policy Research

Mchael Yannello •

William Yates • International Association of Chiefs of Police

Zaziouxe Zadora • General Services Administration

Jason Zencuch • Booz Allen Hamilton

Special Thanks to our Capital Chapter Partners

Gold

CORT

milliCare by EBC Carpet Services

Office Movers, Inc.

Safeguard Shredding

Spacesaver Infolinx

Silver

Belimo Aircontrols, Inc.

BRAVO! Facility Services

Calvert-Jones

Facility Engineering Associates

Fanelli McClain Design Studios

Kimball Office/ Washington Group Sales

Martek Global Services

Bronze

Commercial Carpets of America

EMCOR Services CES

Guardsmark

IN Communications

Kayrell Business Solutions

The Korth Companies

Mannington Commercial

Matting by Design

The Millennium Group

MOI

National Office Systems

Paul Davis Restoration

rand* construction

Rolyn Companies

Royal Cup Coffee

SunDun Office Refreshments

Supply Source

Washington Workplace

13Capital Chapter of IFMA • www.ifmacap.org

Be a Part of the Award Winning Buddy Program

The Buddy Program is an opportunity for experienced Capital Chapter members to provide insight and guidance to new

members looking to get the most value from their chapter membership as it relates to their career as a facility manager or associate member. The buddy program is a great way to get connected with the chapter, while providing a valuable service to those looking to become more involved. Best of all, it’s a rewarding way to give back to the community.

Now in its third year, more than 90 members have signed up to participate in the program, with some individuals mentoring multiple people. The program’s success is a testament to the hard work being provided by the dynamic chapter volunteers! We would like to thank everyone (Big B’s and little b’s) who has helped make this program such a big hit.

Are you Interested in becoming a Buddy to someone or would you like us to introduce you to one of our buddy volunteers? Don’t wait, contact Gerald Fitzpatrick today at 202.478.7322 for more information.

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A Publication of the Capital Chapter of IFMA  •  September/October 2012

Capital Chapter Upcoming Events…

Sept. 19: Orientation Graduate Management Admission Council, Reston, VA

Oct. 11: Capital Chapter & SOME/CET Speed Interview Jam MOI, Washington, DC

Oct. 31-Nov. 2: World Workplace Henry B. Gonzalez Convention Center, San Antonio, TX

Nov. 14: Capital Chapter Program Discovery Communications, Silver Spring, MD

Nov. 15-16: 2-Day CFM Exam Review Course American Institutes for Research, Washington, DC

For more information, or to register, visit the Capital Chapter website or call 703-691-IFMA.

Capital News