issip 3rd quarter 2016 board of directors meeting oct 26, 2016 · 26-10-2016 · issip events –...

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2016 ISSIP and/or its affiliates. All rights reserved.

ISSIP 3rd Quarter 2016 Board of Directors Meeting

Oct 26, 2016http://www.issip.org/2401-2/

Twitter Hashtag: #ISSIP

Meeting Agendaq Opening, and welcome – Yassi Moghaddam

q Board Changes, and Welcome new BOD members- Ralph Badinelli, ISSIP President Elect

q 2017 VP Election Results, RB

q Events – Haluk Demirkan, U. of Washington

q ISSIP NSF workshop, YM

q ISSIP IoT/Data Analytics SIG - Prashant Tyagi, GE

q Other SIG & Chapter updates– Heather Yurko, Casimer DeCusatis, Daniela Sangiorgi, Haluk Demirkan (HD)

q Operations – YM

q BOD approvals - YM

q Open Discussion: Ask of the Board


New ISSIP BOD MembersPrashant Tyagi, Senior Director IoT and Big Data

Platforms, GE DigitalAmmar Rayes, Distinguished Engineer, Cisco

2016 ISSIP and/or its affiliates. All rights reserved. 3

ISSIP 2017 Vice President –Election ResultsRama Akkiraju, Distinguished Engineer, Master Inventor, Watson, IBM

• Member of Academy of Technology at IBM, leading the mission of people insights at IBM’s Watson division

• led the research, development, and delivery of innovative that significantly improved the service solution quality, and service engagement process effectiveness

• Worked on agent-based decision support systems, electronic market places, semantic Web services at the IBM Watson Research Center in New York.

• one of the drivers of W3C standard on SA-WSDL (Semantic Annotations for Web Services Description Language)

• psycho-linguistic, Machine Learning (ML) and Natural Language Processing (NLP) techniques.

• co-author: 4 book chapters, and over 40 technical papers.

• over a dozen issued patents and 20+ others pending.

• 3 best paper awards in the areas of AI and Operations Research, and recipient of multiple awards and honors at IBM.


Learn More…http://www.issip.org/announcements/

ISSIP Events – Accomplished Since July 2016

qConferences:

1. Evolving Education with Cognitive & Data Sciences, Oct 23, Las Vegas, NV

2. The 2nd SMB Consulting Conference, October 13-14, Seoul, Korea.

3. 7th International Conference on The Human Side of Service Engineering, July 27-31, Orlando, FL

qInnovation Roundtables

• September – Experiential Learning workshop, Sep 14

qOthers

• SJSU Center for Service Systems Engineering and Innovation (CSSEI) Advisory Council Meeting, July 25

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ISSIP Events - Planned

qConferences (2016 &b2017)

• Compete Through Service Symposium October 26-28, 2016 Hilton Scottsdale Resort and Villas Scottsdale, Arizona

• HICSS-50, Jan 4-7, 3 ISSIP workshops, 2 on Digital Transformation; 1 on Cognitive Computing

• 8th International Conference on The Human Side of Service Engineering, July 27-31, Orlando

qDiscovery Summits (2016)

• Nov 6 & 7, Tokyo, Japan

• Dec 13 & 14, 2016, San Jose

qNSF Workshop (1Q 2017, San Jose, CA)2016 ISSIP and/or its affiliates. All rights reserved. 6

ISSIP NSF WorkshopTitle: Industry-Academe research partnerships to enable the human-technology frontier for next generation smarter service systems

Primary Investigator – ISSIP, Yassi Moghaddam, ISSSIP

Co-PI – Professor Stephen Kwan, SJSU, Dr. Jim Spohrer, IBM

Goal: To recommend a long-term human-technology research agenda that will enable the smart service systems of the future.

Who: About 60 thought leaders, 30 academics from around the world and variety of disciplines and 30 industry participants mostly from around Silicon Valley

When: 1st or 2nd week of March 2017

Where: San Jose State University Lucas Business Complex, Santa Clara, CA.

Award Amount ~ $50k


Members

ISSIP IoT/Analytics Update

Activities / Communication

Monthly meetings(as needed)Next Meeting: Dec 9, 2016

Past Quarter Highlights

• Developed Mission/Vision/Objectives • Assembled core group and Launched • Assembled core team to assess existing

reference architectures and proposed security as the area of focus for the SIG

Upcoming Quarter

• Refine Mission/Vision• Identify Test bed • Identify Use cases• Establish connection to IIC (avoid duplication)

Next StepsLaunched

August 2016

Cisco GE IBMSamsung

Northeastern U.Virginia Tech

Univ. Washington

CITRIS EIT Digital

Achievements

Two separate papers are being written with U of Washington and Virginia Tech.

Established partnership with CITRIS & UC Berkeley

SIG Chair:Prashant Tyagi, GE ([email protected] )


Established partnership with Northeastern University

Members

ISSIP SIF SIG Update


ISSIP Speaker Series Partnership

Weekly Chapter Call(Tues @ 10:30AM EST)

Past Quarter Highlights

• Launch of SIF Design Partnership with SCAD• Completion of First Draft of SIF Innovation Workshop Playbook• HICSS 2017 (Human Centered Digital Transformation; Digital Transformation)

Upcoming Quarter• Submission of SIF Methodology IP Application• 1.0 Publication of SIF• Finalize Speakers and Agenda for 2 HICSS Workshops• Continued work on SIF Playbook• Completion of Innovation Workshop Section of Playbook

Next StepsLaunched

April 2014

39 membersCisco IBMRWTH Aachen Univ.

NC State Univ.EMC/DELL

Columbia UniversityGoogle

Univ. Washington

Achievements

@ISSIP_framework

Publish Service Innovation Framework

Cisco Incubator Program Partnership

SIG Chairs:

Heather Yurko & DJ Christman

([email protected]; [email protected]) HICCS 2016


Center for Innovation Management Studies Partnership

Members

ISSIP SDN SIG Update


Quarterly SIG Calls(as required, coordinated via email)

Cisco Live 2016 presentation (Las Vegas, July 2016); 200 attendees/10,000 stream

Zero Trust Networks using Transport Access Control and First Packet Authentication, Proc. NYIT 6th Annual Cybersecurity Conference, New York, NY (Sept. 22, 2016)

2016 Goals and Objectives• extend SIG visibility, possibly by present at one of the ISSIP- sponsored conferences or related venues

Growth•Promote education related to SDN and NFV services; assess impact of SDN on services knowledge base•Investigate and strengthen relationship between academia and industry•Support SDN research related to new architectures and service opportunities

Short term:•Next call (December 2016)•Submissions in process for various conferences (checkpoint Jan. 2017)

Next StepsLaunched

April 2014

10 members•5 Scholars•5 Practitioners(interested new members from Cisco Live 2016)

CiscoIBM

NetflixMarist College

City University of N.Y. Purdue

N.C. StateWestern Governors University

Achievements

Chair: Casimer DeCusatis (Marist College)

Members

ISSIP Service Design SIG


• Biweekly call (Tue. 9 am CET)

2017 Goals and Objectives• White paper & academic paper• Looking for companies for case studies on the Service Design tool through various channels, e.g. ISSIP communities • Case studies & further development of the tool

Growth•Focus on Scholars and Practitioners•Plan to engage key practitioners for case studies •Grad. students by nomination only

Short term Goal:•2nd round pilot test of the tool with Kaiser Permanante

Next StepsLaunched

Nov 2012

8 members•2 Scholars (National University of Singapore, Politecnico di Milano) •4 Practitioners (Cisco, Si2Partners LLP, NCARB, Stellar Research)•2 Graduate students (Istanbul Technical University, Politecnico di Milano)

Achievements

Chair: Jung-Joo Lee (National University of Singapore)

• Full paper published in International Conference of Service Design and Innovation (24-26 May 2016, Copenhagen)

• The development of the tool for inquiry into company’s transitions in service design and innovation

• Article in Si2 Blog

https://wordpress.com/stats/insights/serviceinindustry.com

Education and Research SIG Update

125

• Speakers Series: 138 (total)

• 8 (in this quarter)

• Presentation published on the ISSIP website

• Open data sets: 122• Newsletter articles,

presentations at multiple conferences (HICSS, Frontiers of Service, ICServ, T-Summit, and more)

• At least 1 paper on issip.org • At least 2 sessions @ ISSIP

sponsored conferences• Grow online community• Continue to publish presentations

on issip.org• Haluk Demirkan, James C. Spohrer,

Jeffrey J Welser are co-guest edited a special issue of IEEE IT professional on Digital Innovation and Strategic Transformation

2016 Goals

October 2012

Contributions YTD 2106Launched

Co-Chairs: H. Demirkan (U. of Washington), J Spohrer, IBM

Members


Book Series, Partnership with Business Expert Press• Collection Title: Service Systems and Innovations in Business and

Society http://www.issip.org/learningcenter/booksandcollections/

• Co-founder & Editors: James C. Spohrer & Haluk Demirkan (on April 2011)

• Primary readers: professionals, executive development, graduate programs

• Discounted prices for ISSIP members

• Call for authors ongoing, http://www.issip.org/newsletters/march-2013/call-for-booklet-proposals-service-systems-and-innovation-in-business-society/

Published total – 19, 5 published in Q 3 2016 http://www.businessexpertpress.com/taxonomy/term/61In Progress - 12

Knowledge Co-Creation & DisseminationValue Network Through Publications

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T-SUMMIT 2016: CALL

FOR CHAPTERS

OUT

Call for Chapters:http://bit.ly/1X5nNwx


Members

ISSIP Switzerland Chapter

Activities

• Swiss Alliance for Data-Intensive Service established as the ISSIP Swiss Chapter.

• Website: http://www.data-service-alliance.ch/

• Several workshops and bootcampscompleted

• Started 2 Expert Groups• Machine Learning• Services for Citizens and consumers

• First research project created

• Identified areas of collaboration with the larger ISSIP

Areas of collaboration with the larger ISSIP:

- Discovery Summit, Santa Clara, CA, Dec 2016

- Exploring a Discovery Summit in Zurich on Smart Service Systems

- ISSIP community participation in the annual conference in Switzerland

Hiring staff: Managing Director + administrative staff

Next StepsLaunched

March 2016

47 corporate members + partners•28 companies (+3)•12 academic members (+2)•7 foreign cooperation partners

In total > 150 individuals involved.

Yearly budget: 1 MCHF

Achievements

Chair: Christoph Heitz, Zurich Univ. Appl. Sci

Institutional Members Update

Engaging Schneider Electric VmWare, Samsung, Fujitsu, Oracle, CA Technologies, Agilent, Tyco and

others in ISSIP SIGS, Innovation Roundtables, Discovery Summits and

more…

Curious how your company could

join ISSIP?

Contact [email protected]


Individual Membership Update

Total 7/26/2016

1046

Total 9/30/216:

1080

Growth:

~3%

Average Addition per Month:

~11

Additional Institutions Representation Since 7/26/2016:• Vodacom, Airbus, Adidas Group,

Fidelity Investment• Fraunhofer, U.of Albany, St. John’s U.,

Tampere University of Technology• And more…


Academic/Research Center

33%

Company35%

Student18%

Independent4%

SMB5%

Other5%

ISSIP Individual Membership July 27, 2016


Company

Student

Independent

SMB

Other

33%

35%

18%

4%5%5%

ISSIP Individual Membership Sep 30, 2016


Company

Student

Independent

SMB

Other

Additional Recognitions

• Dr. Mauricio Manhaes & the SCAD team• Abby Schultz • Loremis Juanes Capiro• Glance Roper• Sam Cadan• Pili Hookano

• Inna Vologzhania, Cisco

• Dr Jung • Dr Kangyoon Lee

• Stephen Kwan • Jim Spohrer

SJSU Students Team:• Hien Khuu• Jia Ming • ZhuShan• LuoVu• TranHien Ho

SIF SIG Framework, Playbook, & ISSIP Branding efforts

Hosting ISSIP at the 2nd Consulting Conference in Seoul, and evangelizing ISSIP at Hansung University

ISSIP Open Source Creative Commons Strategy

Supporting the ISSIP NSF Workshop

Developing the ISSIP Badges Prototype

Additional Recognitions

• Prashant Tyagi, GE• Ammar Rayes, Cisco• Debasis Bera, Samsung

• P.K. Agrawal, Northeaster U. - SV

• Patrick Consorti, EIT Digital• Marko Truppien , EIT Digital

• Heather Yurko• DJ Christman• Gerhard Gudergan• Valerie Correale

• Moira Scerri• Larry Hiner

Continued Contributions to SIF SIG

Continued contribution improving ISSIP content, monthly Newsletter and weekly curated news, social media

ISSIP IoT/ Analytics Services SIG

ISSIP IoT and other Initiatives

Other Operations

q 2017 Budget projections being reviewed with the Executive Committee

q ISSIP Strategy Council Chartered being refined by the Exec Committee and will launch soon.


FinancialsAs of 10/24/2016

q Total Cash ~ $130,793.99

YTD gross Income ~ $ 126,405.47

YTD 2016 Operating Expenses

q Salary ~ $37,494

q One time Award (Executive Director) - $4,000

q IBM-Funded ISSIP Faculty Awards ~ $12,000

q Sponsorships - $4,500

q Web development – $4,000

q Accounting ~ $1,750

¨ Remainder 2016 no receivable is expected


¨ Pro Forma for FY2016n Estimated total Income:

~$124,000

n Salaries - $52,494

n Consulting & Operations (tools, licensing, web, etc. ) -$5,000 - $10,000

n Travel and Miscellaneous $5,000- $10,000

n Awards & Sponsorships –~$20,000

Board Approvals

New BOD members approved:q Prasahnt Tyagi, GE joining

ISSIP Boardq Ammar Rayes, representing

Ciscoq ISSIP Strategy Council & ISSIP

Strategy Planning Committee

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ISSIP 3rd Quarter 2016 Board of Directors Meeting

October 26, 2016

Thank you!

issip 3rd quarter 2016 board of directors meeting oct 26, 2016 · 26-10-2016 · issip events –...

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