introduction to google analytics

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Brock Murray, Director of Web Marketing www.seoplus.ca | @SEOBrock | [email protected] INTRO TO

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Brock Murray, Director of Web Marketingwww.seoplus.ca | @SEOBrock | [email protected]

INTRO TO

ABOUT BROCK MURRAY• Started as a web designer in 2002• Designed hundreds of websites for

local businesses• Established seoplus+ in 2012• Trainer - Herzing College, Camp

Tech• Contributor – SEMRush, TechSoup

Canada

• Account > Property > View• Dimensions vs Metrics• Basic Metrics You Need to Know (Sessions, Pages/Session, Bounce Rate, Avg. Session Duration, Conversion Rate etc.)• Getting Started• Audience, Acquisition, Behaviour, Conversions• How to Analyze your Web Traffic Sources & Page Performance• In-depth Q & A

AGENDA

ACCOUNT > PROPERTY > VIEW

Dimensions - A dimension is a descriptive attribute or characteristic of an object that can be given different values. Some examples are Browser, Exit Page, Screens and Session Duration.

Metrics - Metrics are individual elements of a dimension that can be measured as a sum or a ratio. Some examples are Sessions, Pages/Session and Average Session Duration.

DIMENSIONS VS METRICS

• Sessions• Pages/Session• Bounce Rate• Avg. Session Duration• Conversion Rate

BASIC METRICS YOU NEED TO KNOW

A session is a group of interactions that take place on your website within a given time frame.

For example a single session can contain multiple screen or page views, events, social interactions, and ecommerce transactions.

SESSIONS

AVERAGE NUMBER OF PAGES PER SESSION

PAGES/SESSION

The % of visitors to a particular website who navigate away from the site after viewing only one page.

BOUNCE RATE

Average session duration is: total duration of all sessions (in seconds) / number of

sessions.

AVERAGE SESSION DURATION

The conversion rate is the percentage of userswho complete a desired action.

CONVERSION RATE

• Installing Your Tracking Code•Setup Filters•Setup Goals•Link Webmaster Tools•Link AdWords (if applicable)

GETTING STARTED

INSTALLING YOUR TRACKING CODE

INSTALLING YOUR TRACKING CODE

INSTALLING YOUR TRACKING CODE• Paste your snippet (unaltered, in its entirety)

into every web page you want to track. Paste it immediately before the closing </head> tag.• If you use templates to dynamically generate pages for your site (like if you use PHP, ASP, or a similar technology), you can paste the tracking code snippet into its own file, then include it in your page header.

VERIFY IT’S INSTALLED CORRECTLY• Waiting for Data - The tracking code has been detected on the

homepage of your website, and the Google Analytics servers are updating your configuration before your data can be processed and appear in your reports.

• Tracking Not Installed or Not Verified - The tracking code isn’t set up correctly on your webpages.

• Receiving Data - The tracking code is collecting and sending data to your property.

• Unknown - There's no data available that Google Analytics can use to tell if your tracking code is working. Check your setup to see if you can find a solution.

FILTERS

EXCLUDEYOUR

IP ADDRESS

What’s My IP? http://www.whatismyipaddress.com

BOT FILTERING

BRANDED VS GENERIC TERMS

GOALS• how many people reach a designated page• how many people stay on your site for a minimum amount of time• how many people have viewed a minimum of pages on your website• how many people have triggered an event (such as watching a video)

HOW TO SETUP GOALS

HOW TO SETUP GOALS: DESTINATION

HOW TO SETUP GOALS: DESTINATION

HOW TO SETUP GOALS: EVENTS

HOW TO SETUP GOALS: EVENTS

HOW TO SETUP GOALS: EVENTS

<input type="submit" name="submit" value="Submit" onclick="_gaq.push(['_trackEvent', 'Contact', 'ContactForm']);">

HOW TO LINK WEBMASTER TOOLS

CLICK PROPERTY SETTINGS

SCROLL DOWN TO WMT SETTINGS SCROLL DOWN

TO WMT SETTINGS

CLICK ‘EDIT’. A NEW WINDOW

WILL OPEN

SELECT AN ASSOCIATED SITE IN WMT

SCROLL DOWN TO WMT SETTINGS

SELECT YOUR WEBSITE AND CLICK ‘SAVE’.

IF YOUR WEBSITE DOES NOT APPEAR IN THIS LIST YOU EITHER NEED TO CREATE A WMT ACCOUNT OR YOUR NEED TO GIVE

ACCESS TO THE GOOGLE ACCOUNT THAT IS LOGGED IN.

VERIFY IT’S CONNECTED

HOW TO LINK ADWORDS

HOW TO LINK ADWORDSSELECT YOUR WEBSITE AND CLICK ‘SAVE’.

IF YOUR WEBSITE DOES NOT APPEAR IN THIS LIST YOU EITHER NEED TO CREATE A WMT ACCOUNT OR YOUR NEED TO GIVE

ACCESS TO THE GOOGLE ACCOUNT THAT IS LOGGED IN.

Audience, Acquisition, Behaviour, Conversions

Audience

Acquisition

Behaviour

Conversions

Audience, Acquisition, Behaviour, Conversions

How to Analyze YourWeb Traffic Sources& Page Performance

CUSTOM DASHBOARDS

CAMPAIGNS & UTM CODESSOURCE

MEDIUM

CAMPAIGN NAMEURL BUILDER:

https://support.google.com/analytics/answer/1033867?hl=en&ref_topic=1032998

Q & A

Get in Touch

Address (Head Office) 1114-2720 Queensview DriveOttawa, ON K2B 1A5

Phone & FaxPhone : (613) 866-9327Toll-free: (866) 980-PLUS (7587)

Additional LocationsToronto: (647) 557-3523Calgary: (587) 316-2141

WebWebsite: www.seoplus.caEmail: [email protected]

Social MediaTwitter: twitter.com/seopluscanadaFacebook: facebook.com/seopluscanadaGoogle+: google.com/+seoplusca

SkypeYou can set up an Online chatwith us via SkypeUsername: seopluscanada

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