followership overview –two-dimensional model of follower behavior –characteristics of effective...

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FOLLOWERSHIP FOLLOWERSHIP

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Page 1: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FOLLOWERSHIPFOLLOWERSHIP

Page 2: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

OverviewOverview

–Two-Dimensional Model of Follower Two-Dimensional Model of Follower BehaviorBehavior

–Characteristics of Effective FollowersCharacteristics of Effective Followers

OverviewOverview

–Two-Dimensional Model of Follower Two-Dimensional Model of Follower BehaviorBehavior

–Characteristics of Effective FollowersCharacteristics of Effective Followers

Page 3: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 4: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

SHEEPSHEEP

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 5: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

SheepSheep

• Passive/UncriticalPassive/Uncritical• Do Not Play An Active RoleDo Not Play An Active Role• Simply Comply With Any Order GivenSimply Comply With Any Order Given

Page 6: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Sheep YES PEOPLEYES PEOPLE

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 7: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Yes PeopleYes People• Active FollowersActive Followers

• Readily Carry Out Orders UncriticallyReadily Carry Out Orders Uncritically– Dangerous If Orders Contradict StandardsDangerous If Orders Contradict Standards

• Example: Person Who Always Says Example: Person Who Always Says What He Thinks Leaders Wants To What He Thinks Leaders Wants To HearHear

Page 8: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

SheepSheep

SURVIVORSSURVIVORS

Yes PeopleYes People

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 9: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

SurvivorsSurvivors• Right In The MiddleRight In The Middle

• Rarely Committed To Work/Group GoalsRarely Committed To Work/Group Goals

• Don’t Make Waves/Do Just Enough To Get ByDon’t Make Waves/Do Just Enough To Get By

• Mediocre Performers Clogging the Arteries of Mediocre Performers Clogging the Arteries of An OrganizationAn Organization

• Example: “ROAD”Example: “ROAD”

Page 10: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FollowershipFollowership

PassivePassive

IndependentIndependent, Critical Thinking

ActiveActive

Sheep

Survivors

ALIENATEDALIENATEDFOLLOWERSFOLLOWERS

Yes People

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 11: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Alienated FollowersAlienated Followers• Passive/CriticalPassive/Critical

• Festering Wounds In An OrganizationFestering Wounds In An Organization

• Criticize At Will, But Never Offer Criticize At Will, But Never Offer Constructive SupportConstructive Support

Page 12: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

SheepSheep

SurvivorsSurvivors

AlienatedAlienatedFollowersFollowers

EFFECTIVEEFFECTIVEFOLLOWERSFOLLOWERS

Yes PeopleYes People

Page 13: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Effective FollowersEffective Followers

• Active/Critical Active/Critical • The Ideal FollowerThe Ideal Follower• Reflect On Organizational GoalsReflect On Organizational Goals• Not Hesitant To Bring Concerns To Not Hesitant To Bring Concerns To

Leader Leader

Page 14: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Characteristics of Characteristics of EffectiveEffective FollowersFollowers

– Proactive ApproachProactive Approach– Own The TerritoryOwn The Territory– Make Sound DecisionsMake Sound Decisions– EnthusiasticEnthusiastic– Versatile and FlexibleVersatile and Flexible– Exemplify Core ValuesExemplify Core Values

Page 15: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Proactive ApproachProactive Approach

• ResponsibilitiesResponsibilities

• AccountabilityAccountability

• GoalsGoals

• PrioritiesPriorities

• MethodologyMethodology

• StandardsStandards

Page 16: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Own The TerritoryOwn The Territory

• Combine Competence & CommitmentCombine Competence & Commitment

• Deal with conflictDeal with conflict

• Empowered to do the jobEmpowered to do the job

Page 17: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Make Sound Decisions

• Based on Expertise and Closeness to the process

Page 18: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

EnthusiasmEnthusiasm

– Have Passion and ExcitementHave Passion and Excitement

Page 19: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Versatility and FlexibilityVersatility and Flexibility

– Adjusts to ChangeAdjusts to Change

Page 20: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Exemplify Core ValuesExemplify Core Values

– IntegrityIntegrity

– Service Before SelfService Before Self

– Excellence In All We DoExcellence In All We Do

Page 21: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

SummarySummary

– Two-Dimensional Model of Follower Two-Dimensional Model of Follower BehaviorBehavior

– Characteristics of Effective FollowersCharacteristics of Effective Followers

Page 22: FOLLOWERSHIP Overview –Two-Dimensional Model of Follower Behavior –Characteristics of Effective Followers Overview –Two-Dimensional Model of Follower

Followership

“ “ You Cannot be a leader, and ask other people to follow you, unless you know how to follow, too.”You Cannot be a leader, and ask other people to follow you, unless you know how to follow, too.”

Sam RayburnSam Rayburn Speaker of the House, 1961Speaker of the House, 1961