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Followership Followership Two-Dimensional Model of Two-Dimensional Model of Follower Behavior Follower Behavior (Kelley, Robert 1992) (Kelley, Robert 1992) - Five Types of Followers - Five Types of Followers Characteristics of Effective Characteristics of Effective Followership Followership

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Page 1: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowership

• Two-Dimensional Model of Two-Dimensional Model of Follower Behavior Follower Behavior (Kelley, Robert 1992)(Kelley, Robert 1992)

- Five Types of Followers- Five Types of Followers

• Characteristics of Effective Characteristics of Effective FollowershipFollowership

• Two-Dimensional Model of Two-Dimensional Model of Follower Behavior Follower Behavior (Kelley, Robert 1992)(Kelley, Robert 1992)

- Five Types of Followers- Five Types of Followers

• Characteristics of Effective Characteristics of Effective FollowershipFollowership

Page 2: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowership(Kelley’s Model of Follower Behavior )(Kelley’s Model of Follower Behavior )

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

SHEEPSHEEPPassive followerPassive follower

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 3: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

SheepSheep

• Passive/Dependent,Uncritical ThinkingPassive/Dependent,Uncritical Thinking• Lack InitiativeLack Initiative• Do Not Play An Active RoleDo Not Play An Active Role• Simply Comply With Any Order GivenSimply Comply With Any Order Given

Page 4: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Sheep YES PEOPLEYES PEOPLEConformist followerConformist follower

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 5: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Yes PeopleYes People

• Active/Dependent, Uncritical Active/Dependent, Uncritical ThinkingThinking

• Readily Carry Out Orders Readily Carry Out Orders UncriticallyUncritically– Dangerous If Orders Contradict Dangerous If Orders Contradict

StandardsStandards

• Example: Person who always Example: Person who always says what he thinks leaders says what he thinks leaders want to hearwant to hear

Page 6: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

SheepSheep

SURVIVORSSURVIVORS

Yes PeopleYes People

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 7: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

SurvivorsSurvivors • Right In The MiddleRight In The Middle

• Rarely Committed To Work/Group GoalsRarely Committed To Work/Group Goals

• Don’t Make Waves/Do Just Enough To Get ByDon’t Make Waves/Do Just Enough To Get By

• Mediocre Performers Clogging The Arteries Of Mediocre Performers Clogging The Arteries Of An OrganizationAn Organization

• Example: “ROAD”Example: “ROAD”

                                                                                   

Page 8: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowership

PassivePassive

IndependentIndependent, Critical Thinking

ActiveActive

Sheep

Survivors

ALIENATEDALIENATEDFOLLOWERSFOLLOWERS

Yes People

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

Page 9: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Alienated FollowersAlienated Followers• Passive/Independent,Passive/Independent,

Critical ThinkingCritical Thinking

• Festering Wounds In Festering Wounds In An OrganizationAn Organization

• Criticize At Will But Criticize At Will But Never Offer Never Offer Constructive SupportConstructive Support

                                        

Page 10: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowership

PassivePassive

Independent, Critical ThinkingIndependent, Critical Thinking

ActiveActive

Dependent, Uncritical ThinkingDependent, Uncritical Thinking

SheepSheep

SurvivorsSurvivors

AlienatedAlienatedFollowersFollowers

EFFECTIVEEFFECTIVEFOLLOWERSFOLLOWERS

Yes PeopleYes People

Page 11: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Effective FollowersEffective Followers

• Active/Independent,Critical Thinking Active/Independent,Critical Thinking • Problem SolversProblem Solvers• Can Work With OthersCan Work With Others• Reflect On Organizational GoalsReflect On Organizational Goals• Not Hesitant To Bring Concerns To LeaderNot Hesitant To Bring Concerns To Leader

Page 12: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Characteristics of Characteristics of EffectiveEffective FollowershipFollowership

                                                                                     

Page 13: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Exemplify Core ValuesExemplify Core Values

–Integrity FirstIntegrity First

–Service Before SelfService Before Self

–Excellence In All We DoExcellence In All We Do

Page 14: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

DecisionDecision MakingMaking- Sound thought processes

- Achievement through teamwork

Page 15: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Communication SkillsCommunication Skills

- Listening ability

- Reading comprehension

- Tactful feedback

Page 16: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Commitment

- Displays loyalty

- Fully supportive of the mission and leadership

- Willing to go the “extra mile”

Page 17: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Problem Solving

- Wants to be challenged

- Desires responsibility

Page 18: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

Organizational Organizational UnderstandingUnderstanding

- Can see the big picture

- Understands importance of their job

                                

Page 19: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FlexibilityFlexibility- Can adapt and overcomeCan adapt and overcome

- Remains calm during new challengesRemains calm during new challenges

                                  

Page 20: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

CompetenceCompetence- Never stops learning- Actions speak louder than words- Not afraid to share information

Page 21: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

CourageCourage

• Stands up for what’s

right

• Knows when to speak

• Knows when to be quiet

Page 22: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

EnthusiasmEnthusiasm • Passion and Excitement• Positive Attitude

Page 23: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

FollowershipFollowershipSummarySummary

-- Two-Dimensional Model of FollowerTwo-Dimensional Model of Follower

BehaviorBehavior

-- Five Types of Followers-- Five Types of Followers

- Characteristics of Effective- Characteristics of Effective

FollowershipFollowership

                                        

     

Page 24: Followership Followership Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)Two-Dimensional Model of Follower Behavior (Kelley, Robert 1992)

"Leadership is all about people. It is not about "Leadership is all about people. It is not about organizations. It is not about plans. It is not organizations. It is not about plans. It is not about strategies. It is all about people--about strategies. It is all about people--motivating people to get the job donemotivating people to get the job done. You have . You have to be people-centered."to be people-centered."                                --General Colin Powell --General Colin Powell 

FollowershipFollowership