building a social video strategy - wistiafest 2015

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Page 1: Building a Social Video Strategy - WistiaFest 2015

H E L L O W I S T I A F E S T !

Page 2: Building a Social Video Strategy - WistiaFest 2015

Phil Nottingham

V I D E O S T R AT E G I S T

W H I S K Y E N T H U S I A S T

@ P H I L N OT T I N G H A M

Page 3: Building a Social Video Strategy - WistiaFest 2015

Phil Nottingham

W H I S K Y S T R AT E G I S T

V I D E O E N T H U S I A S T

@ P H I L N OT T I N G H A M

Page 4: Building a Social Video Strategy - WistiaFest 2015
Page 5: Building a Social Video Strategy - WistiaFest 2015

P H I L N OT T I N G H A M

“I help companies define their creative and technical approach to

video marketing”

Page 6: Building a Social Video Strategy - WistiaFest 2015

M A R G A R I TA I O S I F

“Phil comes up with a plan, but then leaves everyone else to do the actual work”

Page 7: Building a Social Video Strategy - WistiaFest 2015

A C M O T H AT I H AV E F A B R I C AT E D

“Where does YouTube, Facebook, Twitter, Instagram, MeerKat, Snapchat and Tinder fit

into my video strategy alongside Wistia?”

Page 8: Building a Social Video Strategy - WistiaFest 2015
Page 9: Building a Social Video Strategy - WistiaFest 2015

P H I L N OT T I N G H A M , 2 0 1 5

“There are too many social networks, and most of the time, I have no idea

what’s going on.”

Page 10: Building a Social Video Strategy - WistiaFest 2015

Building a Social Video Strategy

Page 11: Building a Social Video Strategy - WistiaFest 2015

Top 5 questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

Page 12: Building a Social Video Strategy - WistiaFest 2015

Top 5 questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

Page 13: Building a Social Video Strategy - WistiaFest 2015

H E R E ’ S W H AT N O R M A L LY H A P P E N S W I T H V I D E O

M A R K E T I N G C A M PA I G N S

Page 14: Building a Social Video Strategy - WistiaFest 2015

Common approach to social video

1. Come up with an entertaining idea for a video

2. Produce it

3. Upload the video to YouTube, Facebook, Vimeo, Daily Motion etc…and embed the video on site using Wistia

4. Judge success based on the number of views and shares

Page 15: Building a Social Video Strategy - WistiaFest 2015

Example from Distilled

1. Lets create a funny and irreverent Ad to advertise our training platform

2. Come up with a script.

3. Produce it

4. Embed the video on a page on our site using Wistia and upload the video to YouTube.

5. Wait for the money to roll in

Page 16: Building a Social Video Strategy - WistiaFest 2015
Page 17: Building a Social Video Strategy - WistiaFest 2015

W H Y D I D T H I S F A I L ?

Page 18: Building a Social Video Strategy - WistiaFest 2015

T H E CO N T E N T WA S D R A M AT U R G I C A L LY

I N C O N S I S T E N T

Page 19: Building a Social Video Strategy - WistiaFest 2015

I T D I D N ’ T M A K E A N Y S E N S E T O T H E TA R G E T A U D I E N C E

Page 20: Building a Social Video Strategy - WistiaFest 2015

CONTEXTUALLY BROAD

Retains value irrespective of where it’s watched & prior knowledge of audience.

CONTEXTUALLY SPECIFIC

Requires prior knowledge and/or has to be watched on a certain page to make full sense

Dramaturgy

Page 21: Building a Social Video Strategy - WistiaFest 2015

CONTEXTUALLY BROAD

SOCIAL VIDEO

Retains value irrespective of where it’s watched & prior knowledge of audience

CONTEXTUALLY SPECIFIC

ON-SITE VIDEO

Requires prior knowledge or has to be watched on a certain page to make sense

Dramaturgy

Page 22: Building a Social Video Strategy - WistiaFest 2015

CONTEXTUALLY BROAD

SOCIAL VIDEO

Recommendation Driven

Passive

CONTEXTUALLY SPECIFIC

ON-SITE VIDEO

Demand Driven

Active

Dramaturgy

Page 23: Building a Social Video Strategy - WistiaFest 2015

T H E M O S T E F F E C T I V E S O C I A L V I D E O S A R E CO M P E L L I N G

I R R E S P E C T I V E O F C O N T E X T

Page 24: Building a Social Video Strategy - WistiaFest 2015

T H E M O S T E F F E C T I V E O N - S I T E V I D E O S A R E CO M P E L L I N G

B E C A U S E O F CO N T E X T

Page 25: Building a Social Video Strategy - WistiaFest 2015

D O E S T H E V I D E O M A K E S E N S E W H E N V I E W E D I N I S O L AT I O N ?

Page 26: Building a Social Video Strategy - WistiaFest 2015

I F “ N O ” , T H E N I T ’ S P R O B A B LY N OT A G O O D I D E A TO P U S H I T

TO S O C I A L P L AT F O R M S

Page 27: Building a Social Video Strategy - WistiaFest 2015

Top 5 questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

Page 28: Building a Social Video Strategy - WistiaFest 2015

P H I L N OT T I N G H A M

“No”

Page 29: Building a Social Video Strategy - WistiaFest 2015

P H I L’ S F I C T I O N A L C M O

“We want all to make sure all of our videos can be found everywhere”

Page 30: Building a Social Video Strategy - WistiaFest 2015

P H I L’ S F I C T I O N A L C M O

“But Youtube has 4 billion users! If the video isn’t on YouTube, we’re missing out on

possibly billions of people seeing our video!”

Page 31: Building a Social Video Strategy - WistiaFest 2015

S Y N D I C AT I O N H A S B E C O M E S TA N D A R D P R A C T I C E

Page 32: Building a Social Video Strategy - WistiaFest 2015
Page 33: Building a Social Video Strategy - WistiaFest 2015

Social Video is not TV

✦ Not limited to 30

seconds

✦ “Skip ad” button

✦ interactive elements

✦ Bullet

✦ Being Played ≠ Being Watched

✦ Varied context of the user

✦ Variance of device

Page 34: Building a Social Video Strategy - WistiaFest 2015

S O C I A L P L AT F O R M S H AV E U N I Q U E I D E N T I T I E S A N D R E Q U I R E

U N I Q U E A P P R OAC H E S

Page 35: Building a Social Video Strategy - WistiaFest 2015

S Y N D I C AT I O N S P L I T S V I E W CO U N T S & S H A R E S

Page 36: Building a Social Video Strategy - WistiaFest 2015

S Y N D I C AT I O N A L S O C A N N I BA L I S E S O R G A N I C S E A R C H

Page 37: Building a Social Video Strategy - WistiaFest 2015
Page 38: Building a Social Video Strategy - WistiaFest 2015

A C O N C E R N E D A U D I E N C E M E M B E R

“Yeah, but Phil, all the big companies doing successful video marketing syndicate videos

to YouTube and Vimeo etc…

Page 39: Building a Social Video Strategy - WistiaFest 2015
Page 40: Building a Social Video Strategy - WistiaFest 2015

W H AT S H O U L D W E D O I N S T E A D ?

Page 41: Building a Social Video Strategy - WistiaFest 2015

D O N ’ T S TA R T W I T H T H E CO N T E N T I D E A

Page 42: Building a Social Video Strategy - WistiaFest 2015

“Content First” Approach

1. Come up with an idea for a video

2. Produce it

3. Try and get as many eyeballs on it as possible

Page 43: Building a Social Video Strategy - WistiaFest 2015

S TA R T W I T H T H E P L AT F O R M

Page 44: Building a Social Video Strategy - WistiaFest 2015

“Platform First” Approach

1. Work out where your target market are active

2. Choose the platforms to focus on

3. Create content for the platform

4. Cross promote on other platforms - by linking, not republishing

Page 45: Building a Social Video Strategy - WistiaFest 2015

C A N O N I C A L I S E

D O N ’ T

S Y N D I C AT E

Page 46: Building a Social Video Strategy - WistiaFest 2015

“ P L AT F O R M F I R S T ”

Page 47: Building a Social Video Strategy - WistiaFest 2015

P H I L N OT T I N G H A M

“When you think platform first, you make better, more focused content”

Page 48: Building a Social Video Strategy - WistiaFest 2015

Top 5 questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

Page 49: Building a Social Video Strategy - WistiaFest 2015

Platforms that everyone should invest in

✦ YouTube

✦ Facebook

Page 50: Building a Social Video Strategy - WistiaFest 2015

Platforms valuable for some businesses

✦ Meerkat

✦ Periscope

✦ Snapchat

✦ Instagram

✦ Twitter

✦ Vine

Page 51: Building a Social Video Strategy - WistiaFest 2015

Platforms no one should bother with

✦ Vimeo

✦ Daily Motion

✦ Any other “video sharing site” that isn’t YouTube

Page 52: Building a Social Video Strategy - WistiaFest 2015

O N E E XC E P T I O N TO T H I S …

Page 53: Building a Social Video Strategy - WistiaFest 2015

I F Y O U ’ R E A P R O D U C T I O N H O U S E , YO U S H O U L D H AV E A CO N S I D E R A B L E

P R E S E N C E O N V I M E O

Page 54: Building a Social Video Strategy - WistiaFest 2015

YouTubeE V E R Y B U S I N E S S S H O U L D H AV E A P R E S E N C E

Page 55: Building a Social Video Strategy - WistiaFest 2015

P H I L’ S F I C T I O N A L C M O

“Is YouTube really a Social platform? I thought it was a search Engine”

Page 56: Building a Social Video Strategy - WistiaFest 2015

P H I L N OT T I N G H A M

“It’s sort of both”

Page 57: Building a Social Video Strategy - WistiaFest 2015

Facebook

Page 58: Building a Social Video Strategy - WistiaFest 2015

Google

Page 59: Building a Social Video Strategy - WistiaFest 2015

Bing

Page 60: Building a Social Video Strategy - WistiaFest 2015

YouTube

Page 61: Building a Social Video Strategy - WistiaFest 2015

It’s designed for finding things, but also for conversation and collaboration

Page 62: Building a Social Video Strategy - WistiaFest 2015

P E O P L E D O N ’ T U S U A L LY G O TO T H E L I B R A R Y W I T H P U R C H A S E I N T E N T

Page 63: Building a Social Video Strategy - WistiaFest 2015

W H AT D O Y O U G O T O YO U T U B E F O R ?

Page 64: Building a Social Video Strategy - WistiaFest 2015

E N T E R TA I N M E N T

&

E D U C AT I O N

Page 65: Building a Social Video Strategy - WistiaFest 2015

S O … P R O V I D E E N T E R TA I N M E N T

A N D / O R

E D U C AT I O N

Page 66: Building a Social Video Strategy - WistiaFest 2015

T H I N K I N G “ P L AT F O R M F I R S T ” M E A N S CO N S I D E R I N G I N T E R AC T I V E

E L E M E N T S I N P R E - P R O D U C T I O N

Page 67: Building a Social Video Strategy - WistiaFest 2015

Annotations

Page 68: Building a Social Video Strategy - WistiaFest 2015
Page 69: Building a Social Video Strategy - WistiaFest 2015

Cards

Page 70: Building a Social Video Strategy - WistiaFest 2015

Playlists

Page 71: Building a Social Video Strategy - WistiaFest 2015

YouTube is Self-canonicalising

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YO U C A N ’ T S H A R E A N O N - YO U T U B E V I D E O O N YO U T U B E

Page 73: Building a Social Video Strategy - WistiaFest 2015

B U T YO U C A N S H A R E O N OT H E R P L AT F O R M S

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Page 75: Building a Social Video Strategy - WistiaFest 2015

FacebookE V E R Y B U S I N E S S S H O U L D H AV E A P R E S E N C E

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W H E N D O W E U S E F A C E B O O K ?

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Page 78: Building a Social Video Strategy - WistiaFest 2015
Page 79: Building a Social Video Strategy - WistiaFest 2015
Page 80: Building a Social Video Strategy - WistiaFest 2015

FA C E B O O K V I D E O I S M O B I L E V I D E O

Page 81: Building a Social Video Strategy - WistiaFest 2015
Page 82: Building a Social Video Strategy - WistiaFest 2015
Page 83: Building a Social Video Strategy - WistiaFest 2015

D O N ’ T F E E L E N C U M B E R E D B Y 1 6 X 9 !

Page 84: Building a Social Video Strategy - WistiaFest 2015
Page 85: Building a Social Video Strategy - WistiaFest 2015

M U S T B E CO M P E L L I N G W H E N S I L E N T

Page 86: Building a Social Video Strategy - WistiaFest 2015
Page 87: Building a Social Video Strategy - WistiaFest 2015

Facebook is cross promotional

Page 88: Building a Social Video Strategy - WistiaFest 2015

O R I G I N A L LY YO U CO U L D J U S T S H A R E Y O U T U B E V I D E O S …

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But now….

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InstagramM AY B E A VA L U A B L E P L AT F O R M F O R S O M E B U S I N E S S E S

Page 91: Building a Social Video Strategy - WistiaFest 2015

Content restrictions

✦ Max 15 seconds

✦ Square aspect ratio

✦ Created with smartphone/tablet

✦ Multiple shots

Page 92: Building a Social Video Strategy - WistiaFest 2015

S I M P L E , S H O R T & V I S U A L LY CO M P E L L I N G

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Hyperlapse

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TwitterI T ’ S E A R LY DAY S

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VineT H E H E I R T O T H E G I F

Page 96: Building a Social Video Strategy - WistiaFest 2015

Content restrictions

✦ 6 seconds

✦ Square aspect ratio

✦ Created with smartphone/tablet

✦ Multiple shots

Page 97: Building a Social Video Strategy - WistiaFest 2015

Meerkat/PeriscopeF I R S T M O V E R O P P O R T U N I T I E S

Page 98: Building a Social Video Strategy - WistiaFest 2015

B OT H I N T E G R AT E W I T H , A N D C A N O N I C A L I S E TO, T W I T T E R

Page 99: Building a Social Video Strategy - WistiaFest 2015

SnapchatWA L L E D G A R D E N F O R T E M P O R A R Y CO N T E N T

( A N D N U D I T Y )

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E N S U R E YO U A R E H I G H LY CO N F I D E N T YO U ’ R E H I T T I N G

YO U R A U D I E N C E

Page 101: Building a Social Video Strategy - WistiaFest 2015

Top 5 questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

Page 102: Building a Social Video Strategy - WistiaFest 2015
Page 103: Building a Social Video Strategy - WistiaFest 2015

YO U D O N ’ T J U S T WA N T AT T E N T I O N , Y O U WA N T T H E R I G H T K I N D O F AT T E N T I O N

Page 104: Building a Social Video Strategy - WistiaFest 2015

“ R I G H T ” D E P E N D S O N YO U R P R O D U C T A N D P O S I T I O N I N

T H E M A R K E T

Page 105: Building a Social Video Strategy - WistiaFest 2015

Social Video Strategy Matrix

W H AT S O R T O F I M P R E S S I O N S H O U L D YO U B E

A I M I N G F O R ?

Page 106: Building a Social Video Strategy - WistiaFest 2015

Challenger Established

Dynamic Differentiation Product Awareness

Stable Disruption Mindshare

B R A N D

MA

RK

ET

Page 107: Building a Social Video Strategy - WistiaFest 2015

Challenger Established

DynamicYou’re different

because…Your stuff

is awesome

Stable Everyone else sucks Cool story, bro

B R A N D

MA

RK

ET

Page 108: Building a Social Video Strategy - WistiaFest 2015

DAV I D O G I LV Y

“The essence of strategy is sacrifice”

Page 109: Building a Social Video Strategy - WistiaFest 2015

Top 5 questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

Page 110: Building a Social Video Strategy - WistiaFest 2015

Engaged Action Rate( S H A R E S + V I S I T S + CO M M E N T S + S U B S C R I P T I O N S ) / V I E W S

Page 111: Building a Social Video Strategy - WistiaFest 2015
Page 112: Building a Social Video Strategy - WistiaFest 2015

PA I D D I S T R I B U T I O N I S N OT A N A C C E P TA B L E A L T E R N AT I V E T O

O R G A N I C CO V E R AG E

Page 113: Building a Social Video Strategy - WistiaFest 2015

Organic Potential

Page 114: Building a Social Video Strategy - WistiaFest 2015

Paid Promotions

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S H A R E S B E G E T S H A R E S

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S M A L L B U D G E T S C A N G E T G R E AT R E T U R N S

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YO U C A N P R E D I C T H O W M U C H YO U R V I D E O I S L I K E LY TO B E

S H A R E D

Page 118: Building a Social Video Strategy - WistiaFest 2015
Page 119: Building a Social Video Strategy - WistiaFest 2015

C H E A P E R V E R S I O N …

Page 120: Building a Social Video Strategy - WistiaFest 2015

Run your own social motivation survey

✦ Zeitgeist

✦ Kudos

✦ Self Expression

✦ Opinion Seeking

✦ Shared Passion

✦ Social IRL

✦ Social Utility

✦ Good Cause

Page 121: Building a Social Video Strategy - WistiaFest 2015

T I C K O F F A S M A N Y A S YO U C A N

Page 122: Building a Social Video Strategy - WistiaFest 2015

Top 5 (+1) questions I’m asked about social video

1. Why has my campaign failed?

2. Should I upload my Wistia hosted videos to YouTube & Vimeo etc…?

3. Which social platforms should I care about and why?

4. What should I be trying to achieve?

5. How can I measure success?

6. What about all the content I’ve currently got on my social channels?

Page 123: Building a Social Video Strategy - WistiaFest 2015

Strategy Isn’t Sniping

Page 124: Building a Social Video Strategy - WistiaFest 2015

Don’t think

✦ Ready

✦ Aim

✦ Fire

Page 125: Building a Social Video Strategy - WistiaFest 2015

Don’t think

✦ Ready

✦ Fire

✦ Aim

Page 126: Building a Social Video Strategy - WistiaFest 2015

T H I N K O F YO U R V I D E O S A S T R AC E R B U L L E T S

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A N D I T E R AT E

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S O C I A L V I D E O I S H A R D

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YO U ’ R E N OT G O I N G TO G E T I T R I G H T F I R S T T I M E

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B U T N O O N E R E M E M B E R S FA I L E D S O C I A L C A M PA I G N S

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T H E O P P O S I T E O F S U CC E S S I N S O C I A L I S N OT F A I L U R E , B U T

A PAT H Y

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P H I L N OT T I N G H A M

“The only route to failure is inaction”

Page 133: Building a Social Video Strategy - WistiaFest 2015

Thank You!