1. 1. MANAGING VIDEO TEAMS & PROCESSES Sarah Green Harvard Business Review HBR.org @skgreen
2. 2. Whats HBR?
3. 3. 1. Make your video team as small as possible, not as large as possible.
4. 4. The phenomenon of the mysteriously expanding video team. Because: Video is often cross-disciplinary Because: Organizational politics Because: Power. (Muahahaha.)
5. 5. The Ringelmann Effect
6. 6. Social loafing
7. 7. #worldstoughestjob
8. 8. Managing the mysteriously large video team Option 1: create working groups or task forces Option 2: create a team-within-a-team
9. 9. Involvement vs. Committment
10. 10. 2. Overcommunication Is Almost Impossible
11. 11. Alex Sandy Pentland, MIT
12. 12. Pentlands prerequisites for peak- performing posses: Communicate frequently, both formally and informally. Explore for ideas and information outside the group. Talk and listen in equal measure, equally among members.
13. 13. Bad team communication looks like:
14. 14. Good team communication looks like:
15. 15. Why is this so hard?
16. 16. Animated video: distortions in perception
17. 17. Repeat Yourself. You have to repeat yourself at least twice before people understand. Use multiple methods of communication: start with a face- to-face discussion, then send a follow-up email. This is especially important if youre working on projects that require teams to form, disband, and re-form. You have to repeat yourself at least twice before people understand.
18. 18. But are you over-collaborating? Decisions are always made by consensus Accountability isnt clear Execution is slow Meetings are: A bit aimless, with no clear agenda or follow-ups Mostly held for updates or discussion Plentiful
19. 19. 3. It costs a lot to be cheap.
20. 20. HBRs 2011 London Shoot
21. 21. David Lammy, MP for Tottenham
22. 22. David Lammy, MP *in* Tottenham
23. 23. 4. Embrace Your Constraints, but Question Your Assumptions
24. 24. Break the internet, Michael Porter
25. 25. A video experiment.
26. 26. 5. A Process Is Always a Work in Process
27. 27. Refining our video process More parallel processing
28. 28. An early video process
29. 29. A revised video process
30. 30. Refining our video process Parallel processing Documenting how much time things really take Relying less on email Having fewer meetings Invite fewer people (only the pigs!) Make them working meetings
31. 31. In conclusion:
32. 32. Summing up: 1. Make your team as small as possible, not as large as possible. 2. Over-communication is almost impossible (but over- collaboration is easy). 3. It costs a lot to be cheap. 4. Embrace your constraints; question your assumptions. 5. A process is always a work in process.