blessed are the placemakers - ifma world workplace sept 2014

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Paul Carder, University of the West of England Jim Ware, PhD, Occupiers Journal Limited Image: The Hub, Kings Cross, London Blessed are the Placemakers …for they shall inherit the real estate market

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Paul Carder, University of the West of

England

Jim Ware, PhD, Occupiers Journal Limited

Image: The Hub, Kings Cross, London

Blessed are the Placemakers …for they shall inherit the real estate market

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Describe the radical transformation under way in the real estate marketplace.

Identify the drivers of change – technology, demographics, work design, culture.

Explore a vision of the future, when workplace provisioning has become a consumer-driven marketplace

Discuss implications of this transformation for current real estate and professional services firms, end-user occupiers, and individual workers.

Session Learning Objectives

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Paul Carder Co-Founder, Occupiers Journal Ltd. Publisher, Work & Place Doctoral Researcher & Tutor, University of the West of England

Meet Our Presenter(s):

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Jim Ware, PhD Co-Founder, Occupiers Journal Ltd. Global Research Director Past President, Corp. Real Estate Council

Meet Our Presenter(s):

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 6 -

Blessed are the

Placemakers …for they shall inherit the real estate market

(sorry!)

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

•Learning objective #1

–Describe the radical transformation under way in

the real estate marketplace

•Radical? …we think so...

•Real estate? …has not yet seen it coming!

- 8 -

Radical transformation…

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

•..was Friday in your offices? …now Thursday too…?

- 9 -

Radical transformation…

•Mon?

•Tues?

•Wed?

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

So….where is everybody…?

- 10 -

Radical transformation…

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

•Where have you worked lately? Or your coworkers?

- 11 -

Radical transformation…

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

So, offices are underused…

How do we know…?

Do we have data?...oh yes!

- 12 -

Radical transformation…

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 13 -

Radical transformation…

?

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 14 -

Radical transformation…

Condeco Sense measures the occupancy

of your workspace over

time, giving you real time

insight on how your real

estate is being used.

Condeco | Powering Change

How it works

Desks

Meeting Rooms

Break Out Areas

1300 readings per day!

Condeco | Powering Change

Condeco | Powering Change

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

•No organization can afford this waste!

•People don’t want it either – they want freedom to be elsewhere, or anywhere.

•What does that say about the office today?

- 18 -

Radical transformation…

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

•The PLACEMAKER needs to capture this transformation, and

•Use it to the organization’s competitive advantage – Cut real estate, and related costs; – Re-invest, to give people what they want / need;

•Win:Win…

•Except for real estate….unless it shifts gear fast

- 19 -

Radical transformation…

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

So…why is this happening?

- 20 -

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Describe the radical transformation under way in the real estate marketplace.

Identify the drivers of change – technology, demographics, work design, culture.

Explore a vision of the future, when workplace provisioning has become a consumer-driven marketplace

Discuss implications of this transformation for current real estate and professional services firms, end-user occupiers, and individual workers.

Session Learning Objectives

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 22 -

Learning Objective #2:

Identify the

drivers of change

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 23 -

We have a BIG Problem

Source: “State of the GlobalWorkplace” Gallup, 2013

87% of workers worldwide are not engaged at work

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 24 -

Drivers of Change

Work

Places

Workers

Work

Design

Place-makers

Work

Tools

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 25 -

Drivers of Change: Tools

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 26 -

Drivers of Change: Workers

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 27 -

Outcome Certainty

High

Low

High Low

Production

Problem-Solving

Research/ Innovation

Drivers of Change: Work Design

Process Certainty

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 28 -

Drivers of Change: Work Design

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 29 -

Drivers of Change: Values

choice autonomy

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Describe the radical transformation under way in the real estate marketplace.

Identify the drivers of change – technology, demographics, work design, culture.

Explore a vision of the future, when workplace provisioning has become a consumer-driven marketplace

Discuss implications of this transformation for current real estate and professional services firms, end-user occupiers, and individual workers.

Session Learning Objectives

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

•WE ARE ALL INDIVIDUALS –Myers Briggs (16 personality types) – “Quiet” (introverts vs extroverts) –Morning person/ Late person – Belbin Team Roles (9 team roles) – Clifton Strengths Finder – Kids! (or lucky :)

•TEAM vs INDIVIDUAL – tasks and roles

- 31 -

Consumer-driven workplaces…

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 32 -

LIFE…?

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 33 -

Consumer-driven workplaces…

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 35 -

Consumer-driven workplaces…

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Describe the radical transformation under way in the real estate marketplace.

Identify the drivers of change – technology, demographics, work design, culture.

Explore a vision of the future, when workplace provisioning has become a consumer-driven marketplace

Discuss implications of this transformation for current real estate and professional services firms, end-user occupiers, and individual workers.

Session Learning Objectives

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 37 -

Experience Economy

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 38 -

Experience Economy

4-4-2 formation workplace

4 days in the office 4 days in “third places”

2 days at home (over 2 weeks)

© Copyright 2015 Occupiers Journal Limited. All rights reserved. - 39 -

#PLACEMAKER

• Will you be a Placemaker? Or • Will you work for a Placemaker?

• If you are in the workspace market,

these will be the two options

© Copyright 2015 Occupiers Journal Limited. All rights reserved.

Stay in Touch

- 40 -

Website: http://www.occupiersjournal.com Blog: http://www.occupiersjournal.com/blog Twitter: http://www.twitter.com/occupiers http://www.twitter.com/jpwoccupiers

Paul Carder Doctoral Researcher & Tutor University of the West of England Bristol, United Kingdom [email protected]

James P. Ware, PhD Global Research Director Occupiers Journal Limited Walnut Creek, California [email protected]