analytics for all webinar april 25

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Analytics for All Welcome to the Future Patrick Morrissey VP Marketing [email protected] @patmorrissey April 25, 2012

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Page 1: Analytics for All Webinar April 25

Analytics for AllWelcome to the Future

Patrick Morrissey

VP Marketing

[email protected]

@patmorrissey

April 25, 2012

Page 2: Analytics for All Webinar April 25

Analytics for All Agenda

• The Future of Analytics

– R Ray Wang, Constellation Research

• Analytics for All

– Patrick Morrissey, Tidemark

• Tidemark Demo

– Jennifer Maddox, Tidemark

• Q&A

2

R “Ray” Wang

Principal Analyst, CEO

Constellation Research

www.constellationrg.com

@rwang0

Join the discussion: #tidechat on Twitter

Page 3: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential3

Understand The Forces Of Consumerization

Page 4: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Five consumer trends will dominate the shift from engagement to experience

MobileMobile SocialSocial CloudCloudInfographics& Big Data

Infographics& Big Data

Video and Unified Comms

Video and Unified Comms

Design Thinking Inspired User Experience

4

Page 5: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential55

Smartphone users seek deeper experiences

Page 6: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Social networks deliver connected experiences

Twitter – I need to pee

Facebook – I peed

Google+ - More pee

FourSquare – I’m peeing here

Pinterest– My pee scrapbook

You Tube – Watch me pee

LinkedIn – I pee well

6

© 2011 - 2012 R Wang & Insider Associates, LLC. All rights reserved.

Page 7: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential77

Source: Photostats and Dear Future Astronaut AB

Location data proliferates with social/mobile

Page 8: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential8

Social, mobile, and location create huge amounts of data to mine for context

© 2012 R Wang & Insider Associates, LLC. All rights reserved.

Big Data

Page 9: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Translating data to deliver information and insight

9

9

Visualizations and context allow users to put big data to use

Page 10: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Shift From Engagement To Experience

Page 11: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Moving beyond systems of engagement

11

© 2011 - 2012 R Wang & Insider Associates, LLC. All rights reserved.

Page 12: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

The future is experiential systems

Dynamic user experiences

• Role-based design

• Bionic interfaces

• Contextually aware & relevant

• Right time delivery of information

Business process & value focused

• Agility & flexibility

• Outcome-focused & results-oriented

• Proactive, predictive, & actionable

Community connectedness

• Segmented value chains and networks

• Immersive information

• Pervasively social

• Self-learning & self-aware

12

© 2011 - 2012 R Wang & Insider Associates, LLC. All rights reserved.

Page 13: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential13

The future of analytics will align w/ internal and external engagement processes

© 2012 R Wang & Insider Associates, LLC. All rights reserved.

Page 14: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Buyer Preferences

14

Page 15: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential15

Expectations from next gen analytics

© 2012 R Wang & Insider Associates, LLC. All rights reserved. Source: Software Insider Survey: Expectations from analytics Q1 2012 n - 332

Page 16: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential16

Expectations from next gen analytics

© 2012 R Wang & Insider Associates, LLC. All rights reserved. Source: Software Insider Survey: Expectations from analytics Q1 2012 n - 332

Page 17: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential17

Transform

Augment

Secure

Deliver

Refresh

Classify

17

Retire

Archive

Copyright © 2011 – 2012 R Wang and Insider Associates, LLC. All rights reserved.

Up

stre

am

Da

ta S

ou

rce

s

Do

wn

stre

am

Da

ta C

on

sum

pti

on

Information

Supply Chain

The Information Supply Chain

Page 18: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

From engagement to experience

Future of Work

NextGenCustomer

Experience

Matrix Commerce

Big Data, Analytics,

Performance Management

Technology Optimization

CoIT and the New C-Suite

How disruptive technologies and new business models affect business operations

Moving From Transactions To Personal Fulfillment Systems

18

© 2011 - 2012 R Wang & Insider Associates, LLC. All rights reserved.

Page 19: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential19

Next Steps

Page 20: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Consumerization of IT means a balance between consumer tech vs enterprise class

SimpleSimple

ScalableScalable

SexySexy

20

Bu

sin

ess

Ne

ed

s

IT R

eq

uir

em

en

ts

© 2011 - 2012 R Wang & Insider Associates, LLC. All rights reserved.

SafeSafe

SecureSecure

SustainableSustainable

Business

Models

Geos

Value

Networks

Org

Structures

Disruptive

Technology

Page 21: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential21

Three goals to focus on when dealing with the future

Navigating Disruptive

Technologies

Navigating Disruptive

Technologies

Page 22: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

5 simple steps to success

Begin w/ the end in mindBegin w/ the end in mind

Identify cost optimization to pay for innovationIdentify cost optimization to pay for innovation

Apply design thinking to reevaluate business modelsApply design thinking to reevaluate business models

Determine which disruptive technologies to adopt and not adoptDetermine which disruptive technologies to adopt and not adopt

Fail fast, iterate, and keep experimentingFail fast, iterate, and keep experimenting

22

Page 23: Analytics for All Webinar April 25

© 2010 - 2012 Constellation Research, Inc. All rights reserved. Client Confidential

Bottom line – efforts must increase business

value while reducing technology costs

Cost of Technology Delivery

Imp

act

> 5% 2.5- 5% 0 -2.5% <1%

Dept.

Enterprise

Value Chain

Percentage of Revenue

Co

mp

lexi

ty o

f R

eq

uir

em

en

ts

23

Page 24: Analytics for All Webinar April 25

Our Mission

24

Analytics for everyone, everyday

Cloud delivery so you can focus on the business

Smart apps that work the way you want

Unlock analytics for everyone in the enterprise

with applications that work the way you want

Page 25: Analytics for All Webinar April 25

Using the power of the cloud

25

No hardware, no software, no data centers

Internet access and a browser are all that is required

Any device, any location, seamless experience

Page 26: Analytics for All Webinar April 25

Enterprises are in the cloud

26

Leaders have emerged

ERPVirtualization

Productivity

CRMCollaboration

Analytics / Performance Management

Page 27: Analytics for All Webinar April 25

What about finance & ops?

27

Plans don’t match organizational reality

Budgets don’t match plans

Capacity doesn’t match forecast

Service doesn’t match value

Resources are mismanaged

Everyone has a spreadsheet

…and the customer suffers

Page 28: Analytics for All Webinar April 25

Mint.com shows a better way

28

Analytics that just work

Business is stuck with spreadsheets and old apps

Consumers get easy to use analytics on any device

Source: Mint.com

Page 29: Analytics for All Webinar April 25

US Sugar takes to the field

29

Real time information and access made easy

Customer Profile• $1B Manufacturing / Agriculture

• Legacy systems / PDF Reports

• Match forecast to climate data

• A solution that works anywhere

“Tidemark is used by everyone from senior executives to

farm managers in the field.”- Luke Umphries, Director FP&A

Page 30: Analytics for All Webinar April 25

30

Trends, plans and analysisWorking anywhere with context

Enterprise apps and run time systems

Structured data Unstructured data

Feeds, social and unstructured data sources

Page 31: Analytics for All Webinar April 25

Acosta steps out of the pastExecutives, ops, and finance get connected

“…We want financial information inside the company to work the

same way. “

- Sean Anthony

VP Treasury and Planning

“They (executives) go to CNN, Yahoo and Google for financial information from outside the

company…”

31

Customer Profile• $1B sales and marketing company

• Planning by brand, region, promotion

• Plan input: Cost to serve

• Sales and marketing self service

Page 32: Analytics for All Webinar April 25

Information to actionPerformance panels deliver business insight

Right time, Real time

Detailed performance

Detect and Act

32

Page 33: Analytics for All Webinar April 25

Platinum Means Analytics

33

Planning and budgeting integrated to Workday

“Our workforce is young, and they they expect a different experience. With Tidemark, everyone gets that they need

to manage better.”

- Mitch Patel,

CEO

Page 34: Analytics for All Webinar April 25

Built to be mobile first

34

Easy to use enterprise analytics on the iPad

Easy to use

Full featured mobile

Available anywhere

Page 35: Analytics for All Webinar April 25

Structured Unstructured

Real-Time Analytics

Enterprise Grade Security & Availability

NATIVE CLOUD PLATFORM

Planning for Everyone

35

Bringing the data to life on a single platform

Financial Planning

Metrics Management / Reporting

APPS

PERFORMANCE COMPLIANCE

CALCULATIONS

PROCESS

ROLES AND

COLLABORATION

RISK AND

CONTROLS

Prebuilt EPM

Foundation APPS

Operational Planning

Page 36: Analytics for All Webinar April 25

Tidemark DemoJennifer MaddoxDirector, Product Marketing

Page 37: Analytics for All Webinar April 25

Analytics for all

37

Smart apps to transform how you work

Cloud delivery so you can focus on the business

Smart apps that work the way you want

Page 38: Analytics for All Webinar April 25

Q&A

Time for your questions

38

Join the discussion: #tidechat on Twitter

R “Ray” Wang

Principal Analyst, CEO

Constellation Research

www.constellationrg.com

@rwang0

@TidemarkEPM

facebook.com/Tidemark

[email protected]

Page 39: Analytics for All Webinar April 25

Thank You