govt social media tips
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GovernmentSocial MediaPresented by Kristy FifelskiCity of Reno Web Services ManagerGovloop – Microsoft WebinarOct. 14, 2010 Hands-on tips
from the City of Reno, Nevada
Reno’s current stats…
Fans on Facebook: 8,524
Followers on Twitter: 1,624
YouTube Video views: 51,979
Why do people like connecting with Reno via social media?
(we’re not even promoting it on our website…yet)
New Reno.gov
Our three recommendations
Customize
Integrate
Have a sense of humor
CustomizeMost social media sites allow for some level of branding
CustomizeTo logo or not to logo?
Integrate
Integrate
Involver
CMS integration
the power of theshare button
Please have a sense of humor
When is it okay?
Additional thoughts…
Deleting comments
Facebook ads
Metrics/reporting
Contact Me!
Kristy FifelskiWeb Services ManagerCity of Reno, Nevadafifelskik@reno.gov775-785-5818
www.kristyfifelski.com
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