a350 fleet status update · a350 fleet status update a350 community conference singapore november 6...

A350 FLEET STATUS UPDATEA350 Community ConferenceSingaporeNovember 6th, 2019

©2019 by Honeywell International Inc. All rights reserved.

Air Generation SystemConditioned Service Air System &

Temperature Control SystemCabin Pressure Control System

Ventilation SystemSupplemental Cooling System

Flight Management System

Aircraft Environment Surveillance System(EGPWS+TCAS+WXR)

Bleed System

AuxiliaryPower System

Wing Ice Protection SystemPneumatic Air Distribution System

Over Heat Detection System

Summary 160 Honeywell Components RCCA alignment with Airbus No obsolescence concerns

REDUCED COST OF OWNERSHIP THROUGH PRODUCT PERFORMANCE

A350 XWB

BELOW GMTBUR(MISP/SISP HIGHLIGHTED BELOW)

BETWEEN 1X AND 1.5X GMTBUR

A350

ABOVE 1.5XMTBUR

7PARTS

145PARTS

8PARTS

Part # Description SB Completion Date100-111496-00 Aft Galley Heater Airbus SB - VSB S/W and H/W SB available100-111498-00 Bulk Cargo Heater N/A Planned Q1 2020

10855B01C00 BC Electrical Heater Controller N/A Planned Q1 2020

3215028-00 Outflow Valve N/A Temporary fix in place70720171-1 Oil Level Sensor VSB Planned Q2 2020

930-2000-002/020 RTU TBD SRD opened70720045-00 APU Exhaust Duct VSB Planned Q1 2020

303 Delivered (+ 3 Etihad)30 OperatorsMore than 2.5 M F/HAnd 360,500 Flight Cycles

RELIABILITY FIGURES – P/N BELOW GMTBUR

• Aft Galley Controller, Water Extractor, SGCU now above GMTBUR• RTU -020 now below GMTBUR• All items below GMTBUR are covered by TFU (except RTU)

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Reliability Data For Jan – Dec 2018; Next Reporting Period Due November 2019

Part Number Part Designation GMTBUR MTBUR

100-111496-00 A350 Aft Galley Heater (AG-EHU) 55,032 11,654

100-111498-00/01 A350 Bulk Cargo Heater (BC-EHU) 53,207 31,216

10855B01C00 A350 Electrical Heater Controller (BC-EHU) 57,600 18,597

3215028-00/01/02 A350 Outflow Valve (OFV) 74,816 42,636

70720045-00 APU HGT1700 Exhaust Duct 156,000 63,794

70720171-1 APU HGT1700 Oil Level Sensor 29,640 5,629

930-2000-002 A350 RTU 41,600 44,740

930-2000-020 A350 RTU 41,600 18,059

TFU STATUS

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APU Oil Level Sensor• TFU 49.90.00.022• 2 of the 5 failure modes resolved and in-production since Aug-2018 (S/N 70720171-10392). Anticipating a 25%-30% improvement in reliability.

• RCCA of remaining failure modes now complete.

• Final fix planned in Q2 2020

APU Exhaust Muffler - Inner liner damaged• TFU 49.81.00.003• RCCA complete – Corrective action validated

• Final fix available in Q1 2020

• Mitigations: ADL, CMP update, possible liner replacement on site, temporary repair available

Bulk Cargo Heating System Failure • TFU 21.62.00.005• RCCA complete

• Fix planned in Q1 2020

CSAS under pressure Failure • TFU 21 58 00 004• RCCA: complete

• Fix part of S/W 5.1 development – Q1 2020

OFV Reliability• TFU 21.31.00.028• Temporary improvement introduced in production via amendment in November 2018, available in repair shops since April 2018 – VSB 3215028-21-0003 (March 2019)

• RCCA planned in October 2019 – Final fix TBD

CLOSED TFU’S

Water Extractor Cracked - CLOSED• TFU 21.52.00.022• VSB available (18 March 2019) – on attrition: 67000030-21-0003 / 67000032-21-0003• Spares to be campaigned

Pack hot tube bar - CLOSED• TFU 21.52.00.020• Improvement certified with new Pack -04 configuration

• VSB available (attrition): 6700030-21-4562 / 6700032-21-4563• FOC replacement of spares

VCRU refrigerant leakage - CLOSED• TFU 21.59.00.035• VSB available (attrition) : 67000008-21-0002• VCRU -03 will be available for new production A/C only – two way interchangeable with

-01 and -02.

• VCRU -01 amendment A, -02 amendment B and -03 include the same improved condenser.

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Aft Galley Heater - CLOSED• TFU 21.61.00.013• Software revision delivered to Airbus – Airbus S/B available

• Ametek VSB available (improved equipment – on attrition) : 111496-21-0001

Turbo Fan missing pulse - CLOSED• TFU 21.25.00.005• MISP addressed by sensor screening - List of corrected S/Ns available on request

• VSIL available from Safran Ventilation System : 2011A00-21-520

APU Mounting Bolt - CLOSED• TFU 49.12.00.007• APU installation/removal procedure updated - Improved hardware available at AOG

location and for aftermarket sales

• Hutchinson VSB available: 961911-49-01

Wing Ice Protection Valve – CLOSED • TFU 30.11.00.020• Airbus XTRA monitored retrofit started in Jan 2018: VSB 3291966-30-0001 – Airbus

SB 30-P007

OLDER RETROFITS

Plenum Check valve - VSB 67000030-21-0001 and 67000032-21-0001AGS Restraint Cables – VSB 670XXXXX-21-0001APU Exhaust Cone removal – VSB HGT1700-49-8240.

5

A350 AFTERMARKET UPDATE

A350 Community ConferenceSingaporeNovember 6th, 2019

A350XWB Honeywell Products

Bleed Air System, Wing Ice Protection SystemPneumatic Air Distribution Systems Over Heat Detection System

Air Generation System,Conditioned Service Air System & Temperature Control SystemSupplemental Cooling

System

Ventilation SystemCabin Pressure Control System

60 NM “ trk 314°

10 NM UB5 trk 305°

12 NM “ “

30 NM “ “

14 NM “ trk 304°

12 NM UL602 trk 286°

69 NM UZ28 trk 315°

44 NM “ “

UTC

EFOBDIST

DEST KJFK 19h5418.5 t3491 NM

EXTRA0h102.4 t

UTC Speed Altitude

( FROM )

Active FPLN : Legs UAL 805ActiveFPLN

A / CPosition

DataBase

SECFPLN

SystemStatus

EFOB Wind Phase CRUISE

DIR TO

SPY “ 13h31 FL250

( T / C ) “ 13h33 FL290

BERGI “ 13h34 “

NAPIT 0.77M 13h16 FL150

NAPSI 0.78M 13h24 FL200

UNIDO “ 13h37 “

ELDIN 0.79M 13h39 “

BEENO “ 13h40 “

DOGGA “ 13h45 “

Revisions

60 caractères de messages systsur deux lignes de texte en 16

ALLMSG

Active Mode Managed SpeedManaged 0.78 M / 320 kt

Speed / Altitude

RTA

102 NMDIST13h31ETA

UTC 13h19

RTA Error -----

Constant MachTime Step Altitude

Revised WPT

SPY

NAPSISPYBERGIUNIDOELDIN

Active FPLN : Legs : Constraint UAL 805ActiveFPLN

A / CPosition

DataBase

SECFPLN

SystemStatus

At or Before

At

At or After

Between

_ h

DIR TO

60 caractères de messages systsur deux lignes de texte en 16

ALLMSG

Cancel ActivateTemp FPLN

Aircraft Environment Surveillance System

(EGPWS+TCAS+WXR)

Flight Management System

Auxiliary Power System

A/C Hours A/C Cycles>2.5M >360,000

APU Hours APU Cycles762,757 630,899

300+ aircraft in service160 Honeywell Components

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Honeywell and Lufthansa Technik

Extended services for Airbus A350 fleets in Asia Pacific

8 Copyright © 2019. All rights reserved.©2019 Honeywell International Inc. All rights reserved

Extensive MRO & Asset Management support through Lufthansa Technik and Honeywell

©2019 Honeywell International Inc. All rights reserved

EngineeringSharing of design and

MRO know-how to boost product reliability and cost efficiency

MROLufthansa Technik‘s workshops

as center of excellence with full MRO capability in EMEA and APAC*

Asset ManagementJoint rotable pool to maximize

spares availability

* Starting from 2020

Direct SSC Support

Best in class aftermarket services

Continuous repair improvement

In-depth MRO engineering

World leading asset management service

Best in class design & manufacturing

Continuous product improvement

In-depth OEM engineering know-how

Spares replenishment through highly efficient production line

Combined strengths for component and APU services on Honeywell‘s A350 units

9Copyright © 2019. All rights reserved.

SUCCESSFUL SCALING OF WORLDWIDE FLEET SUPPORT

Four plus years of aftermarket experience with integrated support

100+ P/Nscapabilities up

and running

2.5M FHearly A350

in-service experience*

2020go-live of APAC MRO capability

16 fleetsunder

direct service contract*

>2600 events

for A350 components and APU accomplished*

54M+ USDA350 stock inventoryat 5 pool locations*

* Through Sep 2019

10 Copyright © 2019. All rights reserved.

MRO site

Global asset pool

100% capability since EIS @HAM

Coming 2020+ @LTS

Expanding MRO footprint to ensure regional fleet support

11 Copyright © 2019. All rights reserved.

Regional MRO presence to support your A350 operation

Customer benefits from APAC capability

Shorter TATs due to less transportation time for APAC customers

Increased regional material availability due quicker access to Lufthansa Technik in-house services

Quick responses from regional customer service organizations responsible for local MRO shops

Support of local certification requirements (CAAC)

“Always on” MRO services due to redundant worldwide capabilities

LTS as a New A350 MRO Site

12Copyright © 2019. All rights reserved.

Lufthansa Technik Shenzhen (LTS) Overview

• Sino-German Joint venture founded in 2002: Lufthansa Technik AG 80% Beijing Kailan Aviation Technology Co., Ltd. 20%

• Located at Shenzhen Bao’an International AirportDistance from Hong Kong (<50km) and Guangzhou (<100km)

• Purpose-built 25,000 sqm workshop facility

• 681 employees

• 170 customers worldwide

• 13 national authority approvals includes FAA, EASA, CAAC, JCAB, CAAS, DCAM…

• 4 business units (ARC Services, Mobile Engine Services, Component Services, Logistics Services)

WECREATE great customer experience

WESHAPEour industry

WEPERFORMwith excellence

WEGROWinto the future

Shenzhen13Copyright © 2019. All rights reserved.

LTS Capabilities and Service to Benefit A350

Airframe Related Component (ARC)• Thrust Reverser• Inlet Cowl• Fan Cowl• Radome• Flight Control• Common Nozzle

Aircraft Component Services (COM)• Single Component Maintenance• Total Component Support• MRO purchasing• Local Maintenance (Hydraulics,

Pneumatics, Avionics, Rescue & Safety

Mobile Engine Service (MES)• Common Nozzle• Tail Cone• Engine Mount• MES• Lease Return Service

Aircraft Materials Logistics Services (LOG)• Transport Solutions• Warehouse Management• Material Sourcing & Distribution• Customs Solutions

14Shenzhen

Copyright © 2019. All rights reserved.

15

LTS A350 Capability for HON Components

Creating local MRO footprint for 70+ PN

2019 2020 2021 2022 2023 2024 2025

Heat Exchanger (9 PN) Low Flow Valves (14 PN) Ram Air Inlet Actuator Ram Air Outlet Actuator Ram Air Channel Actuator

Bleed Control Valve Surge Control Valve Ozone Converter (2 PN) VTSA Environmental Control

Computer (4 PN)

Pressure Transducer (9 PN) Temperature Sensor (8 PN) Flight Management Computer High Flow Valves (9 PN) Drain Valve, Combustor Case

SGCU Motor Controller, CDM Fan, Condenser Motor Driven Fuel Control Unit ACM

Shenzhen

Preparation for capability introduction @LTS started

MRO presence in APAC coupled with in-region integrated asset support teams means operators will benefit from increased equipment availability

Go-live of capabilities will be announced via established communication channels (ROCAPS, email, etc.)

May-2019


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CAAC Update

• Timing of CAAC Availability- Hamburg Repaired Units – in development - expected Q4-2019- Future Shenzhen Repaired Units - expected upon capability completion- Pool Units – in development – expected Q4-2019

• CAAC Requirements

- CAAC AAC-038 is required for:• Parts from Rotable Pool• Exchange parts for repaired equipment

- CAAC AAC-038 is NOT required for:• New parts• Equipment under warranty• When the repair work maintained the equipment’s integrity

- A waiver, can be requested by Chinese Operator to CAAC local airworthiness authority agency.

©2019 Honeywell International Inc. All rights reserved Copyright © 2019. All rights reserved.

Regional asset presence to support your A350 operation

World class asset management from LHT supported with Honeywell OEM know-how

Highest availability through global material allocation

Optimum pool efficiency through combination of OEM & MRO know-how

Highest availability of spares for PBH customers as well as for ad-hoc services

MRO and asset management out of one hand

Worldwide supply of Honeywell components within four hours

MRO site

Global asset pool

LHT Workshops LHT Material Stock (Pool)LHT Logistics

AOG

U/S

S/ALHT Component

Supply Chain

Home Base

Operator Home Base

Maintenance

AIR LINE

Operator Home Base

Maintenance

AIR LINE

17

HKG

SINDXB

GER

FLL


Customer benefits of aftermarket cooperation

©2019 Honeywell International Inc. All rights reserved

Engineering and MRO

• Joint productperformance councils

• Vast amounts ofoperational data

• Combining MRO andOEM information

Asset Management

• Full MRO capability and asset management from one source

• High material throughputin workshops

• Highest asset availability and quick reactions in AOG and bottle neck situations

Improved products

Better repairs

Higher reliability

All technical details from one source

TAT reduction

Highest service levels and maximum dispatch reliability of world wide A350 fleet

Copyright © 2019. All rights reserved. 18

Examples of Technical Collaboration

19

Improved products

Better repairs

Higher reliability

Water Extractor Sump ReplacementOzone Converter Core Replacement Main Heat Exchanger Weld Repairs

Joint activities on several components to drive reliability improvementsIncreased GMTBUR on WEX, SGCU, RACA, AOC, RTU, AESU

Joint handling of product improvement initiatives

Fan Condenser Assembly Rotor Improvement Rework vs. Replace on Actuator Housing

LHT initiated,Jointly approved

Joint activities on repair development to address product needs

Jointly initiatedand approved

Multiple HGT1700 Repairs

©2019 Honeywell International Inc. All rights reserved Copyright © 2019. All rights reserved.

A350 Spares Orderingand Delivery

Order Placement,

Booking, Status Review

1) Initial Provisioning 90 days2) Reprovisioning 45 days

3 ) Business / C&PS / Customer aligned

Aftermarket Allocation

Review1) Critical / past due items

2) Business / C&PS / ISC aligned3) Allocation prioritized based

on urgency

Materials Health Review

1) Shortages / gaps to demand2) ISC network alignment

3) Recovery action focused

Site & SupplierExecution

Review1) Operational level

2) ISC network alignment3) Recovery execution focused

• GOAL: Insure timely delivery of aftermarketspares to support customer initial provisioningand reprovisioning needs

• HOW: Through recurring focused internal reviews supported weekly or twice weekly withsupported Rolling Action Item Lists

• SCOPE: Accounts for total network demandincluding aftermarket and Airbus production

Operators and Ordering PartiesI. Place orders per applicable lead time

a) 90 days for Initial Provisioningb) 45 days for Reprovisioning

II. Utilize CCT for requests on related ordersIII. Where orders are through 3rd party, follow

Honeywell Designation Process

©2019 Honeywell International Inc. All rights reserved 20


APPENDIX

21


A350 REPAIR, OVERHAUL & ASSET SUPPORT

22

1. What is Honeywell’s relationship with Lufthansa Technik regarding the A350 Program? Lufthansa Technik has been selected as Honeywell’s licensed component repair center and exclusive global asset service provider.

Honeywell encourages customers to take advantage of Lufthansa Technik’s competitive Total Component Services and Auxiliary Power Unit maintenance solutions.

2. What MRO capability does Lufthansa Technik currently have? Lufthansa Technik has established capability for all of the mechanical and avionics components and the auxiliary power unit that Honeywell supplies to Airbus for use on the A350 aircraft. An active Part Number/Workscope capability list is located here.

Consult the ROCAPS web portal located at www.myaerospace.honeywell.com for shipment and purchase order instructions for all Honeywell supplied A350 equipment needing maintenance services.

Any component or auxiliary power unit delivered to Honeywell where Lufthansa Technik is listed as the authorized repair center in ROCAPS, will be shipped to Lufthansa Technik for repair. Additional shipping charges will be incurred and shop processing time will not begin until components are received at Lufthansa Technik.

All Honeywell contracted performance terms will be honored, when using Lufthansa Technik for A350 component and auxiliary power unit maintenance.



23

3. What quality system and repair certificates does Lufthansa Technik hold? Lufthansa Technik’s quality system is certified as per ISO9000/9001.

Lufthansa Technik is a certified to EASA Part 145, 21J, 21G and is a FAA 145 Repair Station with an AS/EN 9110 certification. In addition, they hold authorization supplements for 68 additional countries. For details regarding quality system and repair certifications please refer to the following attachments:

• Lufthansa Technik Group Approval DE.145.0001• List of Country - Authority Approvals

For information regarding adding Lufthansa Technik as an approved supplier, please contact Marcel Haft, Senior Manager Quality at [email protected] or +49 40 5070 5677.

4. What is the targeted Shop Processing Time (SPT) that Lufthansa Technik will offer? Components and APUs sent to Lufthansa Technik will be processed in accordance with Honeywell’s Airbus SSC SPT obligations.

Mechanical Component – 15 daysAvionics Component – 10 day Auxiliary Power Unit – 30 days



24

5. What is the process for OEM warranty repairs?Lufthansa Technik will perform warranty repairs in accordance with Honeywell’s Airbus SSC requirements.

Honeywell instructs customers to send components under warranty to the authorized repair facility listed in ROCAPS for repairalong with the following data as applicable: part number, serial number, time since new, time since overhaul, failure analysis test reports, reason for removal, date of removal, aircraft registration number and the address to which the item is to be returned.

Adjudication of each warranty claim shall be performed within 30 days of receipt of the claim and/or the component alleged to be defective.

6. How is Honeywell supporting customers with exchanges and rental assets?In the event Lufthansa Technik cannot repair a component within the SPT requirements above, Lufthansa Technik is obligated to provide either an exchange or a free-of-charge rental asset.

In addition, Lufthansa Technik will serve as Honeywell’s exclusive global asset service provider, and as such can provide rental agreements and exchange services to operators on a chargeable basis.



25

7. How does the Emergency Services process work under this arrangement?Honeywell instructs customers to request Repair and Exchange Emergency Services (24 hours per day/7days per week) directly through Lufthansa Technik by either calling their AOG Line at +49 40 5070 4308 or requesting services via email using the following address: [email protected].

For all New Part Purchase Emergency Services, customers should place a request with Honeywell via email using the following address: [email protected].

Lead-times to deliver such product shall be FCA [nearest international airport to Lufthansa Technik’s stock location] (Incoterm 2010) no later than:

• Four (4) hours after receipt of an AOG Order for NO-GO or GO IF components• Twenty-four (24) hours after receipt of a Critical Order or Work Stoppage Order• Five (5) Days after receipt of an Expedite Order

No contractual relationship with Lufthansa Technik is necessary to request Repair and Exchange Emergency Services.

Loan and/or exchange requests will require a signed bailment agreement with Lufthansa Technik for product provided under emergency services.

mailto:[email protected]




26

8. How should I procure A350 components?Component orders should be placed on the myaerospace.honeywell.com portal.

9. Who is offering component and APU line maintenance training?Honeywell has designated FlightSafety International as the authorized service provider for maintenance training. Training can be scheduled at the following web address: https://www.flightsafety.com/fs_honeywell_customer_training.php.

10. How can I find out more information on Honeywell and Lufthansa Technik’sServices? A350 Maintenance Program inquiries can be made using an online tool at the following web address: https://aerospace.honeywell.com/en/pages/the-airbus-a350-a-new-era-a-new-approach, by contacting your Honeywell Customer Business Manager and by visiting Lufthansa Technik at https://www.lufthansa-technik.com/en/services.

https://www.flightsafety.com/fs_honeywell_customer_training.php



27

11. Who are the key contact names and contact details for the Honeywell / Lufthansa Technik A350 collaboration?Key contact names and details are as follows:

Rick MuellerSr. Program Manager, Airbus A350 Aftermarket ProgramHoneywell [email protected]

Mark Boris JohstCustomer Service ManagerLufthansa [email protected]

Yang MingKey Account ManagerAircraft Component ServicesLufthansa [email protected]




SUB-TIER SUPPLIER FRAMEWORK

For Sub-Tier Supplier Designed and Manufactured Components…Repair services are contracted through the Sub-Tier Supplier directlySpares/IP is sold by the Sub-Tier Supplier directlyAOG support is provided by Sub-Tier Supplier directly

Tier 2 Suppliers Cage Code Sub-system Commercial Contact

C0002 Fans and ventilation Phone: (+49) 6109 303 435Email: [email protected]

Technofan F4957 Fans Phone: (+33 ) (0)5 61 30 92 99Email: [email protected]

SoFrance F0559 Filters Phone: (+33) (0)5 55 58 50 43Email: [email protected]

PDS (US) 61349 Electrical Heaters Controllers

Phone: +1-847-233-5800Email: [email protected]

AirTech (UK) K7776 Electrical Heaters Phone: +1-847-233-5800Email: [email protected]

D4829 APU Control (ECB) Phone: +49-(0)7551-891-4114Email: [email protected]

73168 Over Heat Detection System

Phone:877-808-7575Email: [email protected]

13636 APU Suspension Phone: 818-955-4243Email: [email protected]

©2019 Honeywell International Inc. All rights reserved28









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