services by airbus real time health monitoring a380, a350 repair manager airbus smarter fleet ®...

Services by AirbusPortfolio

AIRBUS S.A.S. 31707 Blagnac Cedex, France © AIRBUS S.A.S. 2017 - All rights reserved, Airbus, its logo and the product names are registered trademarks.August, 2017. Concept design by Airbus Multi Media Support 20170693. Photos by Getty Images and Airbus: C. Koshorst, P. Pigeyre, P. Masclet, H. Goussé, S. Ramadier, A. Tchaikovski, C. Sadonnet. Computer rendering by ECT31. Printed in France by Airbus Print Centre.Confidential and proprietary document. This document and all information contained herein is the sole property of AIRBUS S.A.S. No intellectual property rights are granted by the delivery of this document or the disclosure of its content. This document shall not be reproduced or disclosed to a third party without the express written consent of AIRBUS S.A.S. This document and its content shall not be usedfor any purpose other than that for which it is supplied. The statements made herein do not constitute an offer.They are based on the mentioned assumptionsand are expressed in good faith. Where the supporting grounds for these statements are not shown, AIRBUS S.A.S. will be pleased to explain the basis thereof.This brochure is printed on Triple Star Satin.This paper is produced in factories that are accredited EMAS and certified ISO 9001-14001, PEFC and FSC CoC. It is produced using pulp that has been whitened without either chlorine or acid. The paper is entirely recyclable and is produced from trees grown in sustainable forest resources.The printer, Airbus Print Centre (France 31707),is engaged in a waste management and recycling programme for all resulting by-products.

Dear customer,

Services by Airbus was founded in June 2015, with a clear mission: deliver world leading integrated aviation services, creating value and enhancing your performance. As part of Customer Services, we complement our Customer Support mission – as ONE Airbus commitment toward our customers.

We leverage our unique aircraft OEM posi-tion lead to design and deliver the highest standards of services. Either offered on a stand-alone basis or integrated as complete solutions, our services cover your current and evolving needs throughout your value chain with a simple motto: Bring the unique Airbus knowledge and experience to your critical need.

With such a portfolio of services, it is essen-tial to present our offer from your perspective. Our services are therefore organised along four main domains - Maintenance, Upgrades, Flight Operations and Training.

In your daily operations these domains are linked and intertwined. As are our services! We have developed packaged solutions to provide you with a complete portfolio of end-to-end life-cycle solutions provided by Airbus and its company network: SATAIR Group and NAVBLUE.

Behind these words, there is a professional and enthusiastic team of more than 3,000 people worldwide which are committed to inno-vate, design and deliver your Airbus Services.

Feel free to contact us. We are at YOUR ser-vice.

Welcome to Services by Airbus Portfolio Catalogue!

Laurent MartinezHead of Services by Airbus

Serge PanabièreHead of Services Business Development & Marketing

4 Flight Ops Main Locations10Spares

Warehouse and Service Centre

14Maintenance & EngineeringCentres

16Training Network (Flight & Maintenance)

5 Upgrades Network 5FHS

Pools

FiltonBroughton

Waterloo

Cardiff

Sepang Kuala Lumpur

Mobile

Campinas

Mexico city

Tunis

Bremen

Incheon

New Delhi

Bangkok

Jakarta

São Paulo

Buenos Aires

Toulouse

Wichita Getafe

Bangalore

Hong Kong

AtlantaBeijing

Copenhagen

Frankfurt

Dubai

Hamburg

London

Miami

Washington

Singapore

Important information This document is for information only and is describing the products and services available in the Airbus Customer Services Catalogue in June 2017. It is not meant to be used as a basis for Purchase Order issuance. For any further information on Airbus products and services or ordering process, please refer to the corresponding Airbus Customer Services Catalogue, accessible through AirbusWorld portal.

Maintenance p.07 1

ServicesPortfolioOverviewWorldwide presence

More than 3,500 people worldwide.

Upgrades 2p.45

Flight Operations 3p.59

Training 4p.83

Packaged Solutions 5p.101

AIRBUS INTERIORS SERVICES

Maintenance 007

Your benefits

Training006

Maintenance

Maintenance Maintenance008 009

Start Access Perform

e-SolutionsADOC Web Maintenance Job Card Publisher AIRMAN-web A320-family A330, A340 A380, A350CrossLogbook Airpl@n Airbus Real Time Health Monitoring A380, A350Repair Manager Airbus Smarter Fleet ® solutions Maintenance Mobility - Airbus Smarter Fleet ® Prognostics and Risk Management Airbus Smarter Fleet ® e-Doc Browser - Airbus Smarter Fleet ®

28

Expertise and other servicesAirbus Material Seminars Integrated Purchasing Programme Customised Spares Logistics (CSL)

38

Consulting servicesMaintenance & Engineering Consulting

41

Material planning & recommendationsStandard provisioning documents Supplementary Provisioning documents Maintenance provisioning documents

10

Structural partsParts sales Parts repair, exchange, Lease Lease Service Solution

12

ComponentsComponent sales Component on Demand Provisioning solutions Flight Hour Services

15

Consumables Expendables Standard partsAircraft CES parts sales

Engine CES parts sales

Airbus Managed Inventory

Integrated Material Services

20

Modification kitsModification kits sales 24Tools Tool sales

Tool packages Tool lease and repair

25

Airbus Multi Fleet

Start with a smooth fleet Entry Into Service for the provisioning of ALL your material categories

Access to parts sales, repair, leasea or exchange on an ad-hoc basis through a SINGLE channel

Perform Get high operational reliability performance through tailored and INTEGRATED solutions

Airbus Airbus and Multi Fleet

Transport solutions available for all type of Services

Long-term agreement ensuring fixed pricing conditions for a certain period and/or parts availability delivery performance

MAINTENANCE PORTFOLIO OVERVIEW _

To ensure the maximum availability and reliability of your aircraft, Airbus offers a wide range of services on Maintenance & Engineering and Material Mana-gement to operators, MROs and OEMs. With the combination of Airbus FHS and Satair Group strengths, benefit from 3 material solutions to fit your maintenance strategy for all material catego-ries. For your Entry Into Service, Services by Airbus offers an optimised initial provisioning package (Start) covering all material to start your operation. Whether you are looking for parts on an ad-hoc basis, new or used condition, Satair Group’s ordering team will provide you with worldwide access to Airbus parts, tools, modifications kits and supplier parts (Access). To guarantee your parts availability, Services by Air-bus delivers integrated and cost-effective solutions aimed at securing your aircraft technical performance with minimal risk and investment (Perform). In addition to Material services, Services by Airbus provides also line and base maintenance, as well as fleet techni-cal management services to guarantee your aircraft availability and on-time performance (Infinite). With the trend of digitalisation, Airbus values your data to al-low fast and right decision making through innovative e-Solutions and Airbus Smarter Fleet ®.

_


Maintenance provisioning documents

[email protected]

For the operation of the in-service fleet, Airbus offers a variety of planning services to enhance material availability for main-tenance events. Airbus ensures that, for both scheduled and unscheduled main-tenance, customers can get all the ma-terial they need without jeopardising the planned aircraft ground-time.

Fly Away Kit Recommendation is a selection of the most needed spare parts for on-board storage, based on the Re-commended Spare Parts List (RSPL) and customer usage parameters. The range of spare parts within this kit covers LRU, LMP, STD, Tooling as well as efficient re-pair kits. All selected parts are based on ETOPS and MEL requirements as well as a long Airbus provisioning experience. This recommendation is set for operation to destinations without maintenance support.

Airbus Material Maintenance Fore-cast (AMMF) is a customised material recommendation to provision the right material for heavy maintenance events (C-Check or Structural Overhaul) and reduce the amount of high priority and AOG orders. This forecast integrates consumption data from more than 2200 maintenance events from more than 120 Airbus operators worldwide and is ad-justed for aircraft age, effectively of Spare Parts for specific Aircraft (Manufacturer Serial Numbers), utilisation profile and en-vironmental conditions, and is tailored to the maintenance work package.

Airbus Component Replacement Data (ACRD) is a document which is reflecting all necessary items, the cus-tomer will need for replacing all positively recommended LRUs in the customers’ RSPL. It consists of tools, expendables consumables and ground support equip-ment. The ACRD is based on the latest revision of RSPL, AMM (Aircraft Mainte-nance Manual) and IPC (Illustrated Parts Catalogue).

Your benefitsYour benefits

Reduced effort in planning and preparation for a maintenance event

Reduction of orders on AOG and high priority basis

Prevention of delays during maintenance event due to missing material

Reward scheme for data sharing

Decreases the cost of mainte-nance material by enabling advanced / early purchasing at best market price

Provision the right material for heavy and base maintenance events and secure higher material availability

Considerable time savings in obtaining information about all required maintenance items by eliminating the need to read through a large amount of maintenance documentation (ACRD)

Consolidation of all materials linked to a LRU part number in one single document in a clearly arranged layout (ACRD)

Supported readiness for Entry Into Service or Fleet Growth

Based on your customised parameters

Contact [email protected]

Standard provisioning documents

Supplementary provisioning documents

Airbus provides you with material provi-sioning data concerning spares and tools planning and purchasing for a given fleet of aircraft. Airbus Provisioning Services delivers recommendations which are tai-lored to your needs and based on your customised parameters. These standard provisioning documents are made to help you better prepare your Entry Into Service or fleet growth and consist of Recommended Spare Parts Lists (RSPL), Detailed Parts Lists, Tools & GSE recommendation and Spec2000 provisioning files.

Those supplementary provisioning docu-ments aims to support you better prepare your Entry Into Service or Fleet Growth. They consist of Material Storage Data (MSD), Fleet commonality analysis (FCA), Must Have Recommendation and X-File Part Fabrication Material. Provisioning data is available in Spec2000 chapter 1 formats. The X-file contains a list of local manufac-turer part numbers and the required raw material.

Material planning & recommendations


Airbus offers repair services for Airbus Proprietary Parts with the capability and quality of a world-class Original Equipment Manufac-turer (OEM). The Airbus Repair Management department acts as the customer’s single point of contact for spare parts repair related issues and handles all administrative details for the customer’s repair orders.

Contact

[email protected](Europe, ME, Asia Pacific, China)[email protected](Americas) or your Account Director

Parts repair, exchange, lease Provided by Satair Group

Part exchange service To minimise your operational downtime, Airbus offers an extended range of parts for exchange, such as rudders, elevators, winglets or sharklets, before or after the re-moval of your part.

• 24/7 availability via AOG desk

• Over 11,000 different new and used units available worldwide

• Parts exchange in advance before removal

• Attractive exchange prices for used and fully serviceable parts

• Parts delivered in latest technical standard condition

Part lease service Airbus offers a lease service for proprie-tary parts that enables you to continue to operate your aircraft while unserviceable parts are temporarily being removed and repaired. This helps you to avoid capital commitment for high value parts.

• 24/7 availability via AOG desk

• Over 11,000 new and used units available worldwide

• Guaranteed stock of essential flight control parts

• Parts delivered in latest technical standard condition

• Attractive lease fees

• Flexible lease period with option to extend or to convert to purchase

Part repair capabilities Our Airbus Repair and Partner Repair Shops have combined structural repair and manufacturing experience and can provide you with comprehensive solu-tions, whether you require a minor re-pair or a complete overhaul. Additionally, fixed repair packages are now offered for several part numbers (e.g elevator, gla-zing) in order to allow customers to mo-nitor upfront budgeting and lead times.

• EASA/FAA/TCCA/CAAC certifications

• All types of damage and malfunctions

• Fleet-wide engineering and design knowledge embedded into repair

• Advanced lease or exchange options prior to repair

• Guaranteed repair times

• Customised repair scope adapted to your needs

• Global footprint in USA, Europa and Asia

Contact

Airbus (Cage Code D4296):• Airbus Spares• SPEC2000 (SITA HAMBI7X)• Airbus COD

Satair (Cage Code R1120):• Satair Direct• ATA, SPEC2000,

SPEC2000XML (SITA)• Satair COD

Contact

Airbus Spares:Customer Order [email protected] Account Director

Excellent fit

High reliability

High durability

High service-level

High residual value

New parts Parts related to the body of aircraft and structure parts. Examples: Fuselage, doors, access pa-nels, fairings, flight control surfaces of an aircraft and their accessories and controls.

Used and surplus parts Airbus is offering certified used and sur-plus material. In order to best support the operators in reducing inventory and main-tenance costs and support AOG assistan-ce, Airbus offers a portfolio that includes both Airbus structural parts and Original Equipment Manufacturer (OEM) compo-nents in a certified serviceable condition.

Parts sales Provided by Satair Group

Structural parts

Your benefits

Maintenance 015014 Maintenance

Contact

Airbus (Cage Code D4296): Airbus Spares (application on AirbusWorld) SPEC2000 (electronic ordering via SITA) Airbus Customer Order Desk (COD)

Satair (Cage Code R1120): Satair Direct ATA, SPEC2000, SPEC2000XML (SITA) Satair COD

Contact

Airbus Spares: Customer Order [email protected] Account Director

Component sales

Components

Line Replaceable Unit (LRU) New ConditionA part, assembly or end item which can be readily changed on an aircraft during line maintenance operations. LRUs are considered as economically repairable and can be returned into a serviceable condition. Rotable LRUs are supported by a Com-ponent Maintenance Manual (CMM). A list of applicable LRUs can be found in the Recommended Spare Parts List (RSPL).

Line Maintenance Part (LMP) New ConditionA Line Maintenance Breakdown Part is a sub-component of an LRU (Line Repla-ceable Unit) which may be replaced without removing the LRU from the aircraft. De-pending on its complexity, an LMP can be repairable or expendable. A list of appli-cable LMPs can be found in the Recom-mended Spare Parts List (RSPL).

LRU and LMPUsed ConditionAirbus is offering certified used and sur-plus material for about one year. In order to support best the operators in reducing inventory and maintenance costs and support AOG assistance, Airbus offers a portfolio that includes both Airbus struc-tural parts and Original Equipment Manu-facturer (OEM) components in a certified serviceable condition.

Contact

Your Account Director

No upfront investment required

Highest technical standards

Simple use and return process

Large pool available





Airbus provides you with a special tailored Lease Service Solution (LSS) for structural parts to support your major maintenance tasks. An onside available part mitigates risks of non-part availability, extended grounding times in case of major findings and unex-pected high costs.

Lease Service SolutionProvided by Satair Group

Structural parts

Your benefits

Provisioning solutions

For your "Entry Into Service", Services by Airbus offers an optimised initial provi-sioning package covering all material to start your operation.

Provisioning packages Relying on the aircraft manufacturer tech-nical expertise, we will help you to select and define the right scope tailored to your operations and needs; using the Recom-mended Spare Parts List (RSPL) as a baseline. These packages aim to conso-lidate the provisioning of new and used vendor parts and integrate other material categories as per the individual require-ments of each specific customer.Airbus will be your single focal point taking over order handling, sourcing, tracing of parts as well as the consolidation. We take care of all provisioning orders and shipments with each single supplier and provide you with a regular update of the order status. All parts will be inspec-ted and quality assured by Airbus.

Fly Away Kit Packages Based on the Fly Away Kit Recommenda-tion, all parts and tooling required to take on-board can be purchased via an Airbus Fly Away Kit Package deal at attractive conditions. The Fly Away Kit solution is the appropriate one for operators having special requirements. This solution provides the most convenient way of purchasing all spares of the Fly Away Kit Recommendation. To minimise your administration process and to save time, all parts are offered as a set price from one source. Airbus will take over the parts ordering for you. By taking the recommended parts and tooling on board the aircraft operators can become independent of local parts, too-ling availabilities and service providers. It is designed to save grounding time caused by potential spares parts shortages at exotic destinations. To go one step further, we offer on-board storage solution on-demand, meaning all parts will be integrated into one container to ensure easy handling during operations. Airbus can offer on-request customised on-board storage solution with two different options to enable highly flexible opera-tions and match your operational needs as follows: Airframe solution or Container storage solution.For the container, the size of that package is optimised for on-aircraft storage within a LD3-46 container.





Continuing Airbus FHS successful expan-sion and recognition as a key industry player, Airbus FHS now extends its customer offer by introducing Component On Demand for new and used parts on A320, A330, A340, A350XWB and A380.

Standard Exchange servicesReplace your deficient LRU with a servi-ceable one and we manage the repair loop.

Loan servicesGet a serviceable LRU on lease for a cer-tain period of time.

Repair servicesAccess our strong network of repair partners, we’ll monitor for you the repair, test and overhaul.

Component on Demand

Components


Contact

[email protected]

Your benefits

Secured parts deliveries

One single order point with full status visibility

Cost effective through consolidated shipment

Minimised AOG risks

Airbus high quality standards

Tailored package offer

Cost-efficient spares packages

Airbus technical expertise and experience on provisioning

Provisioning packages

More than 5,000 part number references extended over five locations: London, Singapore, Kuala Lumpur, Hong Kong, Miami

Recent components at latest technical standards, free of Parts Manufacturing Approval (PMA) and Designated Engineering Representative (DER)

No investment required to access to 24/7 service, enabling compo-nent dispatch within 1 hour

Component On Demand combines both aircraft manufacturer expertise and Airbus FHS Engineering to deliver access to:

Contact

Send your request with Part Number reference to [email protected]

Your benefits

Airbus Component On Demand will help you to find the right spare to dispatch your aircraft

Maintenance018 Maintenance 019

Contact

[email protected]

FHS-Components

Fleet Technical Management

AirframeMaintenance

Pool Access Repair

On-SiteStock

ComponentEngineering

FHS Components

FHS TSP Tailored Support Package

FHS-Tailored Support Package

The FHS Tailored Support Package (FHS-TSP) is an integrated suite of solu-tions combining FHS-Components with Engineering Services and/or Airframe Maintenance:

• Engineering Services module provides Airbus expertise for an advanced Fleet Technical Management (Maintenance Program and Planning, Reliability Pro-gram, Engineering Support, Airwor-thiness Review etc.)

• Airframe Maintenance module deals with the execution of the scheduled maintenance: Line, Base and Heavy maintenance.

Full FHS-TSP solution’s scope gua-rantees up to aircraft On-Time Perfor-mance (OTP), covering technical, logistics and maintenance delays.

Guaranteed aircraft availability

Reduced risk of high cost operation disruptions

Unique airframer’s expertise to secure smooth Entry Into Service

Advanced fleet technical management

Improved MRO performances through Airbus selection and integration

Single interface delivering turnkey maintenance solution

Contact

[email protected]

Core Unit return

Replenishment

Repair loop

Pool

OEMsPool concept

Airbus FHS

3

56

4

Remove Unserviceable Unit

On site stock

Airline

1 2 Install Serviceable Unit

Airbus has set-up a dedicated organisa-tion, to deliver Airbus Flight Hour Services (FHS) which consists of guaranteed so-lutions ranging from component supply and repair to full airframe maintenance. FHS-Components guarantees all prima-ry Line Replaceable Units (LRUs) spare parts availability through an exclusive on-site stock and a mutualised pool access service, as well as state-of-the-art repair services.

The FHS-Components service provi-des customer with:• Critical Line Replaceable Unit (LRUs)

on-site stock inventory positioned at customer main base and selected outs-tations.

• Standard exchange pool access, which facilitates main base and outstations stock replenishment.

• Components maintenance services co-vering repair services at Original Equip-ment Manufacturers (OEMs) or repair stations of all selected unserviceable components, vendors management, warranty administration, modification of components (ADs, SBs) and reliability monitoring

• Logistics services between the pool and repair station (transportation between on-site stock and pool remains optional)

• Specific solutions also can be developed for high-value components (nacelle, lan-ding gear, APU, cargo loading system, slides and more).

FHS-Components

Components - Flight Hour Services

Reducing your investments, simplifying your material management

Our commitment: Your fleet performance excellence!

Your benefits Your benefits

Guaranteed spare parts availability

Reduced up-front spare investments

Predictable costs thanks to fixed prices

Reduced removal rate

Enhanced reliability monitoring and worldwide fleet data

Single interface delivering turnkey components solution

Maintenance 021

The Engine CES are parts of an aircraft engine or engine accessory partsThe product may only be certified by the engine manufacturer.

We offer spares support for engine consumables and expendables for both turbo prop and jet engine configurations.

The engine manufacturers supported, but not limited to, include:

• Pratt & Whitney

• Rolls Royce

• Honeywell

• CFF/SNECMA

Contact

Satair (Cage Code R1120):Satair Direct ATA, SPEC2000, SPEC2000XML (SITA) Satair COD

Engine Consumables Expendables Standard (CES) parts sales Provided by Satair Group

020 Maintenance

Contact

Airbus (Cage Code D4296): Airbus Spares (application on AirbusWorld) SPEC2000 (electronic ordering via SITA) Airbus Standard Parts team

Satair (Cage Code R1120): Satair Direct ATA, SPEC2000, SPEC2000XML (SITA) Satair COD

Contact

Europe & Asia Pacific [email protected] Tel: +49 40 5076 400424/7 back-up by AOG Desk Airbus Spares account

Americas [email protected]

Competitive Prices

Global Airbus ordering volume

Stock Availability

More than 10.000 active part numbers published on Airbus Spares

Order Flexibility

Worldwide sourcing including rare parts, 24/7/365

Customised Price Agreements

Stable prices without contractual binding

Airbus Services Synergies

Option to integrate into Airbus Managed Inventory (AMI) and Integrated Material Services (IMS)

Materials identified as raw material, com-posites and chemicals are indicated as Consumables & Expendables and are handled within the Airbus standard parts team. These materials cover, for example, metal extrusions and profiles, plastic extrusions, wires, cables and protection, seals and strips, insulation material, tapes, paints, adhesives and lubricants, switches and hoses. Airbus relies on a worldwide partner network to supply and to source the material on demand.

Parts are manufactured in conformance with a standard specification which includes design, manufacturing, test and acceptance criteria and identification requirements. Applicable Standard Parts are mentioned in the RSPL. Moving Standard Parts are stocked at Airbus sites and are available at attractive prices for orders on all priorities. For example: nuts, bolts, fasteners, rivets, bearings, clamps, electrical connectors, switches and many more. Airbus Material & Logistics has developed a turnkey service for your Standard Hardware ordering. An enlarged range of active Airbus part numbers is available in Airbus stock.

Aircraft Consumables Expendables Standard (CES) parts salesProvided by Satair Group

Consumables Expendables Standard (CES) parts

Your benefits


Integrated Material Services (IMS) is a solution that manages the entire supply chain for airlines and MROs. This solution will cover all expendable materials and re-lated processes.

The solution is an innovative new ma-naged supply chain service offered to the airline aftermarket. Airbus and Satair ex-perience over the years provides a wealth of knowledge in planning, procurement, distribution, quality and engineering that IMS will leverage. Satair Group has significantly increased the scope of this solution to include all ex-pendable parts providing a cost-effective material management service to airlines.

Integrated Material Services (IMS) Provided by Satair Group

Back ordering

Material shipped

Material shipped

Supplier

Airbus

Contact

[email protected]+49 (0)40 5076 3030

Customer

Record of material movement sent to Airbus

Airbus calculates re-order quantity and generates order in customer's system

Airbus Managed Inventory (AMI) service offers collaborative parts planning and automated replenishment (of a configurable scope) of high usage non repairable parts, such as consumables, expendables and standard parts. Capturing the customer’s material consumption creates triggers to launch the replenishment process, thus significantly reducing the ordering cost, whilst achieving optimum inventories at agreed performance levels. The enhanced off-shelf availability of parts contributes to reduced aircraft maintenance turnaround times. Airbus manages the customer’s inventory level, for a customised scope of high usage parts in the customer’s warehouse,

based on an automated continuous rep-lenishment process. Airbus optimises the inventory level through analysis of the parts’ consumption close to real-time. Recurring and resource intensive steps can be eliminated from order process. Inventory planning, ordering, order follow-up and the transportation process are ma-naged by Airbus. The customer may opt to configure the service to include an ever increasing amount of manufacturer parts and Stan-dard Hardware parts. This promotes the service to a dependable source of main-tenance parts providing sustained service levels at a predictable cost to the customer.

Airbus Managed Inventory (AMI) Provided by Satair Group

Consumables Expendables Standard (CES) parts

Forecasting & Planning: Combina-tion of airline operations expertise with OEM technical knowledge and worldwide operator's data & initial planning on fleet extension or retirement

Sourcing & Purchasing: Slim market prices as reference and value creation through enlarged purchasing volume. Integration of existing airline contracts until improved contracts succeed

Stock risk share: lean on-site stock management. Back up and critical slow turning stock in pool - with Airbus' worldwide customer base strategy

High guaranteed availability of material on-site.

Reduced stock levels and inventory costs.

No transportation or order follow-up expenses.

Lower administration costs.

A nominated AMI Manager as your dedicated single focal point focuses on performance management, daily operations, continuous follow-up, part scope configuration and inventory planning.

Your benefits Your benefits

Modification kitsYour benefits

Highest Quality

Tools from approved sources only

Airbus inspection and certification of each tool


Equipment required on ground to support the operation and maintenance of the aircraft and its equipment. Whether it supports an Entry Into Service, a scheduled check or a maintenance event, Airbus Tool Services supports airlines’ maintenance activities by providing opera-tors and MROs with a flexible and reliable service:

• Tool acquisition: Airbus Proprietary tools or OEM tools

• Tool packages

• Tool lease

• Tool repair

• Tools & GSE seminar

Airbus Proprietary Tools Airbus is the unique approved source for the acquisition of Airbus genuine tools, also called Airbus Proprietary Tools. To ensure safety and quality Airbus Proprie-tary Tools are differentiated from imitations by the Airbus marking plate which is at-tached to the tools and their delivery cases.

• Aircraft and personnel safety

• 24/7 Airbus support and guarantee

• Defined lead times and competitive pricing

• Full compliance with authorities requi-rements

• Tools inspected and delivered by Airbus

OEM tools via Airbus Airbus is also a focal point to acquire tools from OEMs (Original Equipment Manufac-turers) so you can simplify your adminis-tration. From standard to complex tools a large stock is always available to meet any needs.

Contact

Orders for tools and GSE can be placed with Airbus (Cage Code D4296) via:

• Airbus Spares (application on AirbusWorld)

• SPEC2000 (electronic ordering via SITA)

• The Airbus Customer Order Desk (COD)

Tool sales - Provided by Satair GroupModification kits sales Provided by Satair Group

Tools

Note: For kits and services related to aircraft upgrades, please contact your Airbus Upgrade Services Key Account Manager (KAM): [email protected]

Part packages for your modifications. A predefined selection of single parts defined to perform a modification as specified in a Service Bulletin.

A modification kit consists of: • Airbus Proprietary Parts• Standard Parts

Contact

Orders for modification kits related to standard Service Bulletins (SB) can be placed with Airbus (Cage Code D4296) via:

• Airbus Spares (application on AirbusWorld)• SPEC2000 (electronic ordering via SITA)• Airbus Modification Kit department

Airbus offers repair and lease services for Airbus and supplier tools

Tool repair We offer a full range of repair capabilities for more than 1,200 Airbus and supplier tools with a quick turnaround time (TAT) ensuring your in-time tool availability and consequently a return to operation of your aircraft as soon as possible.

• Worldwide repair network

• Quick and qualified responses to repair orders

• Repair stations approved by Airbus

• Repair includes latest technical confi-guration

• Competitive prices

Tool lease Airbus offers an extensive selection of tools with more than 5500 Part Numbers worth about 100 million USD, which are available both for Airbus and non-Airbus fleet. Tool Lease Service also regularly invests in new stock to support current operators and the growing fleet such as A350, A320neo and A330neo.

• Wide range of tools including rarely used tools and tools required for special tasks (e.g. main landing gear change trolleys, engine change equipment)

• Online access to full inventory on Air-bus Spares

• Inspection, recalibration and repair managed by Airbus

• Simple use and return process

• No capital investment required

• Tool shipments on AOG priority

• Worldwide warehouse network

Tools Lease Service Solution (LSS) Inspections for a Service Bulletin (SB) embo-diment regularly take more than 200 days. To cope with such long-term maintenance tasks and also with the uncertainty of some additional checks, it is more cost-effective and convenient to directly lease from a wide pool of parts and tools.

The Lease Service Solution (LSS) offers this possibility:

• no upfront investment required

• highest technical standards

• simple use and return process

• large pool available

Tool lease and repair - Provided by Satair GroupTool packages - Provided by Satair Group Your benefits

A modular offer

Airline processes oriented

User friendly

Get access to aircraft data in real-time

Efficiently manage unscheduled maintenance: “The right task at the first time”

Provide powerful functions to monitor aircraft systems performance

A large variety of activities have to be initiated to prepare a smooth Entry Into Service or return of an aircraft to service after maintenance events. Airbus can assume the responsibility and provide you with tool packages based on your main-tenance planning parameters. Tools from numerous suppliers are ordered and shipped in consolidated packages to ensure you are fully prepared when your new aircraft is ready to fly.

Airbus takes care of planning, ordering, packaging and transportation of your Airbus genuine tools and supplier tools to ensure the right tool for your right task.

Your benefitsTools

Maintenance 027

Contact

[email protected](Europe, ME, Asia Pacific, China)[email protected](Americas)or your Account Director

Contact

[email protected](Europe, ME, Asia Pacific, China)[email protected](Americas)or your Account Director

Maintenance026

Highest Quality

Tools from approved sources only

Airbus inspection and certification of each tool

Package content based on your maintenance set-up

Attractive package deals

Focal point for planning

Reduced workload and transport cost

Contact

[email protected](Europe, ME, Asia Pacific, China)[email protected](Americas)

AIRMAN-webADOC Web Maintenance Job Card Publisher


Access online through AirbusWorldBackup access available in case of AirbusWorld portal unavailability

AIRMAN

AIRMAN-web is an online solution for real-time aircraft health monitoring that has been developed by Airbus in cooperation with airlines, to efficiently manage unsche-duled maintenance and improve aircraft dispatch reliability. It aims to improve maintenance operations by providing the company with real-time information and recommendations. AIRMAN-web ensures the processing of data received through downlink on Airbus aircraft equipped with an on-board maintenance system and a real-time communication system like ACARS or ATSU.

AIRMAN-web is a modular offer composed of three modules:

• Foundation dedicated to the aircraft dispatch thanks to the real time monito-ring of aircraft events

• Advanced (optional): to monitor the performance of the aircraft systems

• Interface (optional): for SMS / e-mail notifications, connection with the Main-tenance Information System (MIS) and aircraft data request.

Your benefits

Reduction of direct maintenance costs

Reduction of indirect maintenance costs

Increase of aircraft availability

ADOC Web Maintenance is an on line content management tool designed to customise electronic documentation avai-lable in SGML format.

ADOC Web Maintenance allows you to edit, revise and publish:

• Airbus Maintenance manuals: - Aircraft Maintenance Manual (AMM) - Trouble Shooting Manual (TSM) - Illustrated Parts Catalogue (AIPC) - Aircraft Wiring Manual (AWM) - Aircraft Schematic Manual (ASM) - Aircraft Wiring List (AWL)

• Airline internal documentation compa-tible with ADOC Web Maintenance documentation structure definition (Document Type Definition - DTD)

• Other Aircraft Manufacturer mainte-nance data

ADOC Web Maintenance provides the fol-lowing features to improve the electronic documentation management process:

• Automatic revision management to significantly reduce the workload at each revision of maintenance data

• Enhanced customisation functions allowing non SGML-expert users to edit maintenance data

• Capability to handle Airbus, non–Airbus and airline maintenance documentation in a single tool

• Reduction of the IT costs thanks to the online solution

Job Card Publisher is Airbus software which allows the production of the com-pany’s maintenance job cards by:

• Retrieving the documentary elements from the Company maintenance docu-mentation available in Standard Gene-ralised Mark Up Language (SGML) and Extensible Markup Language (XML)

• Assembling the documentary elements and the corresponding production data

• Formatting the job card

• Printing the job card

Job Card Publisher allows a simplified and cost-effective job card production thanks to the following features:

• Use of a single tool to produce both Airbus and non-Airbus job cards

• Job card layout customisation and connection to the Maintenance

• Manual import and re-use of mainte-nance work packages

• Automatic printing of large work packages

• Simplified administration and easy deployment

Your benefits

e-Solutions

An aircraft maintenance analysis tool

ADOC benefits

Generate savings by using a common tool for your whole fleet

Improve the authoring, updates and customisation of technical documentation

Quick access to documentation thanks to the user-friendly interface

Job Card Publisher benefits

Simplify & customise the job cards production to save time

Improve the aircraft availability

Fully integrated into the process and Maintenance Information System

Maintenance 031

Perform Maintenance

Prepare Production planning

Prepare Maintenance planning

Prepare Maintenance programme

Seminars and assistance

Perform Engineering activities

MIS

AirPl@n Scope

AirPl@n is the comprehensive suite of services designed to support airlines’ main-tenance programme & planning activities.

AirPl@n offer covers the following domains:

• Maintenance programme preparation: identification of scheduled mainte-nance tasks applicable per aircraft fleet

• Maintenance planning preparation: definition of maintenance task planning for each aircraft

• Maintenance task preparation: identifica-tion of required material for maintenance tasks

• Work package production: Supply of documentation for the performance of maintenance tasks

Furthermore, AirPl@n offers extensive customised studies for the optimisation of maintenance programme and planning as well as tailored support and seminars on-site.

Further characteristics of AirPl@n:

• Easy preparation of maintenance packages through dynamic generation of task cards and job cards and identi-fication of required material

• Compatibility of AirPl@n deliverable for upload into Maintenance Information System (MIS).

AirPl@n Your benefits

Shorter resolution lead-time

Improved aircraft availability

Maximised aircraft residual value

030 Maintenance

The CrossLogbook is an enriched digital version of the technical and cabin paper logbooks. This application includes dedi-cated modules for each user profile: pilot, cabin, maintenance and administration. Due to its uniquely high level of customi-sation, it can be used on all aircraft types providing a cost-effective fleet-wide solution for you as an airline.

The CrossLogbook is fully interoperable with the Maintenance Information System (MIS), Minimum Equipment List (MEL), Configuration Deviation List (CDL) and N-Flysmart with Airbus.

Your benefitse-Solutions

Improve and secure logbook data management through standar-dised data and real-time access

Reduce turnaround time (TAT) and operating costs

Tailored solution adapted to the airline’s processes

Reduce operating costs

Eliminate paper costs

No investment needed to adapt your IT infrastructure

CrossLogbook

CockpitCabin

https

Maintenanceadministrative

Your benefits

Optimise turnaround time (TAT)

Reduce delays and cancellations

Improve troubleshooting effectiveness

Improve productivity

Maintenance032 Maintenance 033

Repair Manager is an innovative on line solution to assist line maintenance and engineering personnel in assessing and reporting structural damage for all Airbus civil fleets. This solution is based on an electronic system to author and keep record of all structural damages and repairs reports using a 3D-simplified model to ease internal and external damage location. The application is accessible on line via Airbus Customer portal AirbusWorld.

Repair Manager ensures that the damage report contains all the necessary informa-tion for damage assessment including the link to the relevant documentation such as the Structure Repair Manual (SRM) or the engineering drawings. It will ease the communication with Airbus experts in order to determine the best solution for the aircraft dispatch.

An application to ease and speed up structural damages management:

• Damage assessment & reporting

• Repair procedure identification

• Record keeping of repairs allowable damage

Repair Manager

Airbus Real Time Health Monitoring (AiRTHM) In an increasingly competitive environment, allowing optimised maintenance and real time troubleshooting to maximise aircraft availability. AiRTHM is an advanced Airbus service through which A380 and A350 operators can receive advice on optimised mainte-nance and real time troubleshooting actions empowering your MCC personnel to make right and timely decisions.

About technology & expertise AiRTHM state of the art preventive service is based on uplink technology allowing real time remote access to aircraft data parameters via ACARS. 24/7 real time data analysis enables Airbus AiRTHM engineers to deliver to airlines’ MCC both in flight and on ground maintenance and technical advice.

AiRTHM offering is built on two standalone modules fitting the aircraft operation phases:

• Pre-departure check

• Flight watch

Your benefits

Enhanced aircraft operational and dispatch reliability

Minimised aircraft grounding time

Reduced costs

Anticipated scheduled maintenance

Early delivery of Line Replaceable Units (LRUs) with FHS components

Enhanced aircraft on-time performance with full Flight Hour Services tailored support package (FHS-TSP)

e-SolutionsAirbus Real Time Health Monitoring (AiRTHM)

Flight watch

Continuous monitoring of critical messages to identify root cause during the flight

Parking Pre-flight Taxi Climb Cruise Descent Taxi Post-flight

Aircraft arrives to gateLandingTake-off

Aircraft manufacturer real-time expertise to improve operators’ operational performance

A structural repair software

Your benefits

Optimise turnaround time (TAT)

Reduce delays and cancellations

Improve troubleshooting effectiveness

Improve productivity


This solution provides maintenance per-sonnel with up-to-date critical information, including dedicated dashboards, work pac-kages and documentation. The objective is to optimise line and base maintenance activities by utilising the benefit of mobile devices.

Supervisor interface

• Real-time awareness of event's criticality

• Anticipate corrective and preventive actions

• Manage work packages' assignment in real time

• Monitor Troubleshooting with just the right information

Line mechanics mobile application

• Mobile access to real-time awareness of relevant information

• Real time job progress

• Easy interaction with MCC & Maintenance Coordination

• eSignature

Complementary with e-Doc Browser

• Mobile documentation

Maintenance Mobility - Airbus Smarter Fleet ®Airbus Smarter Fleet ® solutions

Our partnership: A unique platform of integrated & tailored solutions

Airbus Smarter Fleet ® is the Airbus and IBM solution to provide end-to-end e-so-lutions for maintenance, engineering and flight operations.

Airbus Smarter Fleet ® current offer consists of:

• Fuel Efficiency Portal

• Maintenance Mobility

• Prognostics and Risk Management

• e-Doc Browser

It aims to provide an open, modular and flexible platform in order to support the customers’ increasing needs in three key areas related to data processing:

1 Data gathering: Simultaneous, extensive and cross-functional collec-ting of relevant data and information from different sources

2 Data value extraction: Accurate data and information processing through monitoring, filtering, reporting and correlation, of retrieved data but also simulation, help for decision making and optimisation

3 Cross domain collaboration: Full access to processed data and infor-mation for all concerned stakeholders

Airbus Smarter Fleet ® will initially focus on two activities: Firstly, it will integrate and also further develop Airbus’ current portfolio of e-Solutions. Secondly, it will provide cross-functional fleet data management using an open, modular and flexible platform based on a precise assessment of customer needs and tailored implementation.

e-Solutions

Mixed fleet compatibility

Cross platform

Ease processes

Reduce paper


• User-friendly and intuitive ergonomics

• Optimised for mechanics

• Mixed-fleet maintenance manuals

• Structural Repair Manual

• Minimum Equipment List

• ADOC Web customised manuals

• Online consultation: instant access to-up-date information from everywhere

• Tablets and smartphones from 7": iOS, Android and Windows

• Option for offline / backup mode

Your benefits

Instant access to any technical documentation (Airbus or in-house)

Faster documentation consulting

Automatic up to date revisions

Eliminate paper costs

This solution is a documentation browser available on all popular mobile platforms enabling manual display for maintenance (Aircraft Maintenance Manual, Illustrated Part Catalogue, Trouble Shooting manual, wirings, schematics, Electrical Practices Manual), repair (Structural Repair Manual) and operations (Minimum Equipment List).

The e-Doc Browser solution extends the current Smarter Fleet portfolio by provi-ding additional valuable functionalities to assist the airline in operating in a more efficient and optimised manner.

e-Doc Browser - Airbus Smarter Fleet ®

Calculations based on ACMS report loaded in the aircraft

Specific parameters collected all along the flight and sent to ground at the end of the flight

Ground algorithms to detect aircraft systems degradations

Prognostics and Risk Management (PRM) software solution detects in advance unexpected technical events having a si-gnificant impact on aircraft turnaround, systems’ reliability and efficiency.

Examples of first monitoring capabilities:• Fuel: imbalance prediction• Hydraulic: leak detection• Engine Oil: leak detection• Pneumatic: bleed leak (nacelle), PRV

and HPV failure• Oxygen: leaks detection and servicing

prediction• Electrical Power: IDG failure• Landing Gear: extension / retraction

disagree prediction• Air Conditioning: heat exchanger

efficiency loss

PRM is today available for A330 and will be soon expanding to all Airbus aircraft and regularly completed with new sets of algorithms.

Your benefits

e-Solutions

Secure the coming dispatches

Increase aircraft availability

Turn unscheduled maintenance into scheduled maintenance

Prognostics and Risk Management - Airbus Smarter Fleet ®

How it works:

Your benefits

Enhances synergies for all bu-siness partners through efficient end-to-endmanagement of parts and rationalisation of the supply chain

Addresses the small and medium manufacturer segment of the industry for which Satair has a strong focus on the Total Cost of Ownership

Reduces inventory costs and inven-tory holdings as well as internal and external transactions, operational and process costs

Ensures one single point of contact for many hard-to-find-parts

Increases parts availability and shortens lead times

Enhances inventory management

24 hours, 365 days AOG coverage


Satair Integrated Purchasing Programme (IPP®)The Satair Integrated Purchasing Pro-gramme (IPP®) gives the customer a unique opportunity to focus on the core business and leave the complex and time consuming burden of purchasing and handling spare parts in the safe hands of a professional and highly experienced partner.

Reduction of cost With the Satair IPP®, the customer reduces the handling and financing costs.

Reduction of handling cost

• Replacement of a large amount of the customers’ suppliers with Satair as the source

• Performance monitoring and discre-pancy handling carried out by Satair

• Payment transactions conducted with Satair as the sole supplier

• Improved overall delivery performance by Satair with a target of 95%

• Full e-commerce and Spec2000 enabled product support

Reduction of financing cost

• Reduction of inventory investment as Satair stocks parts across the demand from many airlines

• Enhanced inventory management - Satair has an inventory turnover rate of approximatively three compared to airline turnover rates of approximatively one.

Integrated Purchasing Programme -

Provided by Satair Group

Core Seminars

Specialisation Seminars

Customised Seminars

• Newcomers: Principles of Material Management

• Intermediates: Material Management in Operation

• Experts: Advanced Material Management

• GSE & Tools Specialisation

• Material Planning & Inventory Management

• Transport Logistics

• Spares Mobile Classroom

• Regional: Material Management

Our seminars have specifically been de-veloped to support your goal of optimised Material Management, knowing that cost reduction and increased operational effi-ciency are major objectives in the aviation industry. Airbus Material & Supply Chain Services offers a selection of seminars with different levels of specialisation from beginner to advanced level.

The regional seminar modules are held at various locations worldwide. In addition, a Spares Mobile Classroom offers fully customised seminars which can be held at your facility.

Your benefitsExpertise and other services

Expertise: Wide-ranging know-how for all Material Management segments

Hands-on exercises: Case studies with realistic scenarios and examples to understand supply chain processes and daily operations in spares business

Flexibility: Choose between core, specific, customised and on-site seminars – from beginner’s to advanced level

Global team spirit: Informal networking in a highly motivated environment

Airbus Material Seminars

Contact

[email protected] your Account Director


Customised Spares Logistics (CSL) - Provided by Satair Group

Airbus Customised Spares Logistics (CSL) service takes care of customers’ spare parts shipments from order receipt to final destination for all order priorities and shipping methods.

By understanding customers’ logistics requirements and order behaviour, consi-dering the complexity of the global spares network, flight schedules and multiple interfaces, the CSL service provides pro-cess integration and fast availability of the material where it is needed. Regular perfor-mance reviews are conducted to constantly adapt the service to ever evolving customer needs.

Your benefits

Expertise and other services

CSL customers benefit from eliminated effort for follow-up and tracking of their orders. Invoice processing is simplified by consolidation into one invoice per month.

Customers also benefit from reduced financial exposure due to all-in rates. The risk of additional costs caused by volatile transport surcharges (such as fuel, security or exchange rates) is covered by Airbus.

The combination of zero investment requirements and flexible contract duration makes it easy to sign up for the CSL service.

Contact

[email protected]: +49 (0)40 5076 2641Fax: +49 (0)40 5076 2590

Maintenance 041

Airbus Consulting Services delivers turnkey solutions to enhance airlines’ maintenance & engineering organisation, processes and procedures. Through our expertise and experience in more than 150 projects worldwide, we aim to optimise airframe maintenance and improve your operational performance. Our team of experts has developed a unique and large range of tailored advisory services to address airlines’ maintenance & engineering challenges.

Maintenance & engineering activities

• Best Industry Practice

• Support to EASA Part 145 and Part M regulatory assistance

• Engineering workshop services

• Capability extension assistance

• Aircraft lease return advisory assistance

• Maintenance program and planning optimisation

Airframe maintenance activities

• Maintenance checks performance

• First base maintenance check assistance

• Maintenance means definition & opti-misation

Operational Reliability and On-Time Performance

• Maintenance Control Centre implementation assistance

• Operational Reliability services

• Reliability control & airline economics seminars

Airworthiness Review

• Airworthiness Review (regulatory)

• Airworthiness Assessment (advisory)

Maintenance advanced tools

• Radio Frequency Identification (RFID) implementation assistance

• Support to Maintenance Information System (MIS) optimisation.

Consulting servicesMaintenance & Engineering

Material ManagementAssistance services to better control Turn-around Time (TAT) and costs, increase availability and improve direct AOG man-agement.

• Spares Management Process Review

• Spares Inventory Review

• Warehouse advisory assistance


Airbus Consulting Services is uniquely positioned to provide airlines and MROs with efficient and tailored recommendations to optimise their organisation, processes and tools. From organisation assessment to ca-pability assistance, Airbus Consulting Services has developed a wide range of advisory services. We offer dedicated and innovative solutions aiming at cove-ring airlines and MROs’ main operations domains.

4 3major areas

Maintenance& Engineering

Airline AdvancedTools

MaterialManagement

Airstart

Fuel & Flight EfficiencyFlightOperations

Training

transversal domains

Airbus Consulting offers to airlines a wide range of tailored services

Consulting

Your benefits

A dedicated and multicultural team of consultants coming from various backgrounds

Customised services according to customer’s context and objectives

Privileged manufacturer visibility on worldwide fleet records and best practices

Unique Airbus technical know-how and best product knowledge

Robust and proven methodology

Maximising fleet usage

Mitigating delays & cancellations

Meeting safety standards

Streamlining organisation & tools

Controlling fuel expenses

Reducing operating costs

Airbus Consulting Services’ approach is to propose customised recommendations and cost effective solutions based on the following added value:

As an aircraft manufacturer, we provide a unique combination of technical and business excellence to support you in:

Follow-up Review and monitor the recommendations & initiatives

Implement Assist you to display an efficient action plan

Advice Provide feedback to de-liver the most appropriate recommendations & initiatives

Assess Analyse your current status focusing on future objectives

Upgrade 045Upgrade044

Upgrades

Upgrade 047Upgrades046

UPGRADES PORTFOLIO OVERVIEW _

Airbus Upgrade Services provide a wide range of modifications to enhance and optimise aircraft depending on its intended role. The scope can include almost any aspect of the aircraft from the appearance and layout of the cabin to the flight operations’ performances.

As new technologies are developed, often in association with new aircraft programmes, we are able to offer retrofit solutions which can allow fleet harmonisation and latest performance standards for the in-service fleet. We offer global solutions which include enginee-ring design, installation instructions (Service Bulletins), associated kits and documentation updates.

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Airbus Multifleet

Cabin Upgrade ServicesCabin & Related System Upgrades Connectivity

48System & Airframe Upgrade ServicesSystem Upgrades Weight Variants Air Traffic Management System Upgrades Sharklet Retrofit A320 FamilyExtended Service Goal A320 Family

52

Your benefits

Cabin monuments

• Cabin crew rest rooms

• Stowage

• Galleys

• Lavatories

Cabin systems

• Medical outlets

• Passenger oxygen

• Emergency lighting

• Connectivity

• Cabin general illumination

• Cabin Intercommunication Data Systems (CIDS)

Seating and passenger layouts

• Passenger seats

• In-seat power systems

• Cabin attendant seats

General cabin

• Linings & furnishings

• Floor covering

• Passenger supply channel • Curtain partitions

• Ancillary equipment

• Placards and marking

• Cabin emergency equipment

In-flight entertainment

• High speed SATCOM

• Replacement of CRT overhead video with new light weight LCD

What we can retrofit

Upgrading the cabin to the latest passenger and operator requirements

Integrating latest technologies to enhance the cabin competitiveness

Harmonising the cabin across the fleet

Increasing the aircraft residual value

Upgrades048

The cabin is one of the most important elements in an aircraft. It is through the cabin that the airlines create the ex-perience that they want to give to their passengers. Their expectations are evol-ving following the global trends in terms of comfort and services. In order to provide the best passengers’ experience, Airbus aircraft operators can adapt their cabin to satisfy their expec-tations. Airbus Upgrade Services is best placed to provide to those operators the highest standard of integration services, from light cabin refurbishment to full cabin reconfiguration.

Keeping up with new trends and requirements In the highly competitive commercial aviation world, customers will upgrade their cabins to

• Maximise revenues

• Differentiate the brand image

• Fulfil the passengers’ expectations

• Be part of market trends

• Harmonise the fleet

• Add value to the aircraft

Importantly the cabin is a key revenue generator for the airline and getting the interior layout and services correct is vital to an airline's success. Airbus offers solutions which allow the operator to be competitive in the market, whilst satisfying the passengers. New innovations such as Space-Flex, Pivoting Bins, Smart-lav together with new max pax boundaries for the A320 offer significant opportunities to maximise revenues.

Our Upgrade Services covers the needs of all customers: passengers’ airlines, leasing companies, freighter companies, Corporate Jets, VIPs and Military deriva-tives, for all Airbus aircraft types, from the first A300 to the latest A350 XWB.

Cabin & Related System Upgrades Cabin Upgrade Services

From concept to production: technical expertise, high-quality renderings to current production standards

Upgrades 049

The Airbus platform is:

• Built for On-Board Mobile Telephony Services (OMTS), internet access, on-board wireless streaming and crew applications

• Based on a modular concept with functions adaptable to your needs

• Designed to connect to various SATCOM technologies (i.e. L-Band, Ka-Band, Ku-Band, Air to Ground)

• Ready for applications dedicated to aircraft data management and flight operations

• Available on the entire Airbus product line, line fit and retrofit

• Ready to be fully connected with Airbus cabin management

Connect with Confidence:

• High Bandwidth Connectivity

• Passenger experience like at home (Bring Your Own Device)

• Multi services: Internet, mobile telephony, wireless streaming, aircraft flight opera-tions applications

• Mix and match: Different technologies, several suppliers, integrated with IFE systems on all Airbus aircraft

• Airbus technical publications documenta-tion updated accordingly

• Buyer Furnished Equipment (BFE) or Seller Furnished Equipment (SFE) options

• Extended Service Goal (ESG) eligible

• Electro Magnetic Interference (EMI) certification by Airbus Continued Airworthiness for your aircraft

• Value added solutions

Upgrades 051

Connectivity

Upgrades 051Upgrades050

Pivoting Bins Benefits

Cabin LED Unit Benefits

More bags on board + 60% compared to current versionSpacious feel enhancing passenger experienceModern look for greater cabin appeal

Enhanced look homogenous & customisable lightingSave weight 25 kg lighterLonger Life Cycle + 190% compared to current version

Space Flex Benefits

Optimise space to allow more seatsIncreased revenues from additional passengersPRM Facilities On-Board

Smart Lav Benefits

Optimise space to allow more seatsIncreased revenues from additional passengersMore recline space via optimised wall profile

3530Swift SFE Seat Benefits

Fast shipset delivery 4 months between purchase order to OEM ex-worksTurnkey seating solution Customisation, Delivery, Conference Management, Support by AirbusSuccess legacy 3530Swift is based on BL3520 design

Upgrades050

Cabin Upgrade Services

Connecting in the air like at home

Upgrades052 053Upgrades

MTOW

MZFW

OWE

Sector air distance

0

D1small

D4medium

D6long

D2 D3 D5

TOW for D2TOW for D1

A/Cweight

Maximum structural payload

Reducedpayload

Maximum Fuel Capacity

Weight Variants (WV)Air Traffic Management System Upgrades

Changing aircraft weight variants can allow customers to optimise Range & Payload according to their operations in order to increase revenue opportunities:

• For more range: increase Maximum Takeoff Weight (MTOW)

• For more payload: increase Maximum Zero Fuel Weight (MZFW) and/or MTOW

• To reduce the fees (take off, landing, flight): decrease MTOW

• For more flexibility: change from single WV to multiple operational WV (MTOW) or dynamic WV

• Due to Airworthiness Authorities regu-lations: change from multiple WV to single WV

Brand new systems enable efficient & safe flight operations in three main do-mains:

• Communication: Data link & SAT-COM needs with FANS A+/B+, Iridium or Inmarsat solutions

• Navigation: Optimised flight paths with RNP-AR

• Surveillance: Collision Avoidance and automatic data broadcasting with the ADS-B Out

System Upgrades As air traffic demand increases over the coming years, the aviation sector must cater for the new systems needs required to support the growth. We are able to offer latest technology standards in terms of avionics capability and performance. The drivers for such enhancements may be safety, or simply the need for more efficient flight trajectories. Upgrades can enable reduced costs, time, fuel use and impor-tantly emissions, whilst maintaining the highest air safety standards.

We can:

• Enhance aircraft performance

• Customise aircraft performance

• Improve flight efficiency

• Align with new regulations

• Adopt latest materials and technology

• Customise configuration to suit regional needs

Change the aircraft role:

• VIP conversion

• Install or remove cargo loading systems

• Harmonise fleet configuration

• Enhance the aircraft market value

• Reduce noise and emissions

What we can retrofit Avionics upgrade Precise navigation capability (RNP, Landing Systems, FLS, GLS...) Data Link communication (FANS A+, FANS B+)Flight Management Systems LCD displays Weather radar upgrade Electronic Flight Bag

Flight Operations Extended range operations Operating weight adjustments Narrow runway operations Additional centre fuel tanks Aerodynamic improvements

Environmental awareness Efficient flight planning Lower fuel burn and emissions Reduced emissions Noise reduction Material changes in line with new stan-dards

Enhanced safety Fuel Tank Inerting System Enhanced communications Landing Systems Meeting new regulations

Your benefitsOptimise the aircraft operations and performance

Benefit from Airbus support and expertise in system

Reduce fuel bills, noise and emissions

Reduce the operating costs

Harmonise the fleet

Increase the aircraft residual value

Updated aircraft technical documentation and configuration

Compliance with current & future airworthiness regulations

System & Airframe Upgrade Services

Upgrades Upgrades054 055

Two possible solutions Production RetrofitA319, A320 and A321 aircraft delivered post MSN5514 already carry the Sharklet provisions.They can be retrofited in just 65 man-hours (typically 1 day) by an MRO or operator.

In-Service RetrofitOlder A319 and A320 aircraft post MSN1200 also require an additional wing reinforcement kit. The kit is delivered preassembled and has been optimised to minimise the downtime required for embodiment by an MRO.

• Same Sharklets for line-fit and retrofit

• Embodied by any MRO

• Simple kit design including Airbus SB

• Support and technical training available from Airbus

• Compatible with Space Flex, other upgrades and scheduled maintenance

Sharklets are the most visible devel-opment of the A320 Family airframe in recent years. They are wing tip devices which increase the effective wing span of the aircraft and reduce lift-induced drag.

They were introduced as an option on line-fit aircraft in 2012 and 94% of A320 family aircraft delivered today have them fitted from the final assembly line.

Having transformed the performance and appearance of our new aircraft they are now available for retrofit on the in-service A320 Family fleet.

Your benefits

Fuel burn saving over 4% on longest routes

Payload range improvement – Up to 100nm or 450Kg payload

Typical CO2 emissions reduction of up to 800t per year, per aircraft

Operational service limit extension for aircraft between MSN1200 and MSN5514. +36,000 flight hours, typically 10 years additional service

Protected aircraft residual value and improved remarket ability

Better take-off capability and obstacle clearance at restricted airports

Reduced direct engine maintenance cost by up to 2%

Latest A320 family design, appearance and performance

Fleet commonality. Same airport classification and no mandatory pilot training

Sharklet Retrofit


Upgrades Upgrades056 057

Aircraft are delivered from the production line with a certified maintenance program designed to be utilised up to the aircraft Design Service Goal (DSG). This is defined in terms of Flight Hours (FH) and Flight Cycles (FC). A thorough testing program is carried out on a representative aircraft before this point to high-light what modifications are necessary in order to continue the maintenance program after the DSG. Upgrade Services provide the appropriate Service Bulletin (SB) to allow operations until the defined Extended Service Goal (ESG). In order to reach extra 6 to 13 years of operations, this is done in 2 steps:

1 Component upgrade, Repair Design Approval Sheet (RDAS) and Concessions review

2 Structural upgrade

DSG StructuralUpgrade

ComponentsUpgrade

ESG

Flight Cycles

Flight Hours

ESG cover SBConcession review RDAS review

0

48,000 FC

60,000 FH 96,000 FH 120,000 FH

60,000 FC

ESG Possible 10 years of additional operations

DSGDesign Service Goal

Flight Cycles

(FC)

120,000 FH

Flight Hours (FH)

96,000 FH60,000 FH

48,000 FC

60,000 FC

Components UpgradeESG cover SB / Concession review / RDAS review

StructuralUpgrade

Extended Service Goal (ESG) for A320 Family


Flight Operations

Flight Operations 061Flight Operations060

FLIGHT OPERATIONS PORTFOLIO OVERVIEW_

NAVBLUE is the new generation of digital, user-friendly Flight Operations and Air Traffic Management solutions. Powered by Airbus’ pioneer spirit and infused with Nav-tech’s agility, it combines the best of both worlds. A leading global provider of flight operations solutions serving more than 400 airlines and aviation service companies across all platforms, NAVBLUE has a pro-ven track record in product innovation. With access to Airbus’ resources and data, NAVBLUE provides its cus-tomers with the best solutions based on the best data, fully supporting them in their digital transformation.NAVBLUE is a fully owned subsidiary of Services by Airbus and is based in Hersham (UK), Toulouse (France) and Waterloo, Ontario (Canada), with offices around the world.

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Airbus Multifleet

Data+ ProductsNavigation+ Charts+ Airport+ Vertical+

62

Bespoke Solutions by NAVBLUEROPS by NAVBLUE Airspace by NAVBLUE Your Operations by NAVBLUE GNSS Monitoring by NAVBLUE ELISE by NAVBLUE

75

Consulting ServicesFlight Operations 80

N-Software ServicesN-Flight Planning N-Crew Planning N-Flysmart N-Airfase N-Documentation N-Tracking N-Performance N-SAMS

67

Flight Operations 063

Your benefits

Charts+ is a ready-to-use set of aeronau-tical charts (IFR, terminal, en route) that draws on information published by natio-nal Aeronautical Information Services.

The Charts+ products are available for multiple electronic EFB platforms as well as paper chart product. It can be custo-mised to user requirements. Each piece of chart data is processed individually to provide relevant and customised content in all operational contexts. These charts aim at:

• Providing a realistic view of the terminal and airspace to the pilots in order to im-prove their situational awareness

• Easing ground taxi operations

• Securing and ensuring efficient flight preparations and operations

• Enhancing safety and efficiency of airline operations

Charts+ products are usable on paper or on any EFB (Electronic Flight Bag).

Product features:

TERMINAL CHARTS FEATURES:

• Aerodrome

• Taxi

• Area

• Radar

• MSA or Terrain depiction

• SID

• STAR

• IAC

ENROUTE CHARTS FEATURES:

• Airspace with boundaries

• Airway systems

• Track and distance

• Grid MORA

• Restricted areas

• Enroute COM frequencies

• Tailored enroute charts (ETOPS, Area)

Charts+

Flight Operations062

NAVBLUE has been producing NDB (Na-vigation Data Bases) for over 30 years. It was the first company in the world to produce navigation data as a regular ser-vice.

NDB are used for FMS (Flight Mana-gement Systems) and the simulators, as well as ground positioning systems, aircraft simulators, airspace modelling, and air traffic systems for worldwide cus-tomers.

OEM to serve operators that use this data into their Flight Management System:

• ARINC 424

• GE aviation systems

• Universal avionics

• Thales avionics - RNAV2

• Honeywell

• Thales information systems

• CMC (Canadian Marconi Collins)

Navigation+Data+ Products

Flexible offer:

Access multiple media and formats based on the industry standard ARINC 424 specification

Conform to both fixed and flexible production schedules to ensure delivery of complete subsets of ARINC 424 data, or processed flight management system databases in time for download prior to the AIRAC cycle changeover or, where appropriate, customer-specific update schedules

Customised offer:

Customisable data based on customer requirements

Multiple media formats available: Paper charts, Charts available on both iOS and WindowsOS

Data+ products let you access the right data, at the right time, in the right format and in the right place

Operational benefits: Charts+ provides an intuitive and proven charting standard. It allows a quick and easy access to information in the cockpit.

Flexible offer: Charts+ is adapted to customer needs: provides tailored charts from departure to destination and alternate.

Data accuracy: Charts+ is based on National Aeronautical Information Publications and customer- originated data.

Your benefits

Flight Operations064 065Flight Operations

Your benefits

The moving map displays an Airport Mo-ving Map (AMM) function on an Electronic Flight Bag (EFB) to allow pilots to enhance their situational awareness thanks to a rea-listic on-board view of the airport surface movement and ease ground taxi opera-tions. Required data for the moving map are the same Airport+ AMDB which will be used on on-board avionic functions.

Moving map is an on-board usage func-tion which can be used on Class 1 or Class 2 EFB devices for flight crew.

Moving map can be used either as stand-alone EFB application or integrated within N-Flysmart suite. Avionics connectivity on Class 2 device provides own-ship position display capability.

Functionalities:

• 2D/3D display of an airport map da-tabase or/and runway map database:

- AMDB graphical elements display: Polygons, lines, points and their asso-ciated labels or information.

- RDB graphical elements display: Pick to display runway characteristics like width, distances, and Pavement Clas-sification Number.

• Own-ship position display with directiona-lity (in Class 2 operations): The own-ship position display provides user with access to different own-ship oriented viewpoints: North UP, Track UP and center on aircraft functions.

• PDF reader for consultation of digita-lised airline documentation filtered by airport.

• Search function for any Airport elements (gates, taxiways, runways…).

• Manual drawing on the map display.

In comparison with the other offers on the market, moving map provides cutting edge user experience with top graphic performances and friendly interface. This application is a modular solution since it is an evolutive application based on plu-gin that allows integration much quicker evolution.

The Class 2 integration with N-Flysmart allows the application to retrieve depar-ture and destination airports to automati-cally populate the application context and avoid double pilot entries.

Customisation: The map display is fully customisable depending of the customer needs and requirements: • Displayed elements: de-ice

pads, constructions areas…• Colors, • Text style

Easy usage: Moving map appli-cation is designed for both tactile and mouse/keyboard usage.

Right information: The map display integrates an automatic declutter system which shows only required information levels depending on the zoom level for airport and runway overview.

Own-ship position: The own-ship position display meets regulatory requirements regarding positioning accuracy with different type of display and positioning data sources (Airport+ Moving Map).

Airport+ / Moving map

Airport+ provides worldwide operators and authorities with reliable and flexible aerodata solutions contributing to im-proved safety and efficiency in all airport operations.

Airport+ products are EASA certified with LoA Type 1 and/or Type 2, and based on National Aeronautical Information Publi-cations, complemented with data extrac-ted from satellite imagery.

Airport+ provides to customers ADB (Air-port Data Base package) composed of:

• Airport mapping database(s) (AMDB), or

• Runway database(s) (RDB), or

• A mix of both AMDBs and RDBs

These products represent a collection of aerodrome information, organised and ar-ranged, for ease of electronic storage and retrieval, in any on-board systems that support aerodrome surface movements,

training, charting, and planning (EURO-CAE ED-99 / RTCA DO-272). These da-tabases aim at:

• Providing a realistic on-board view of the airport surface movement area to the pi-lots in order to improve their situational awareness and/or to supplement surface navigation;

• Easing ground taxi operations;

• Securing and ensuring efficient move-ments on the airport surface;

• Enhancing safety and efficiency of air-line operations.

These products are usable on-board with the AMM (Airport Moving Map) func-tion running either on Airbus avionics systems including the Airport Navigation Function (A350) and On-board Airport Navigation System (A320 Family, A330/A340, A380) or on any EFB (Electronic Flight Bag).

Data+ Products

Operational benefit: Airport+ databases allow the activation of the different functions in aircraft that are improving safety and operational efficiency in all airport operations

Flexible offer: Airport+ databases are adapted to customer needs: as offer based on airports/runways of interest

Data quality: Increased reliability thanks to high quality data (Use of high resolution satellite techno-logy for very precise, complete and up-to-date airport data). It allows critical data validation with regards to safety (Airport+ Datapackage)

Strong coordination with Airbus Design Office, Airbus flight test (Aircraft and simulators) teams to ensure 100% compatibility between the avionics systems and the data (Airport+ Datapackage)

Airport+ / Data package Your benefits

Flight Operations Flight Operations066 067

NAVBLUE N-Flight Planning is multi-tiered, fully scalable flight planning software suite which allows dispatchers to create & optimise flight plans.

This browser-based solution outputs optimum routes and fuel consumption to reduce operating costs, increase pro-ductivity, and maximise safety.

N-Flight Planning creates accurate and optimised flight plans with advanced route construction tools. It provides the best mix of airway routes, free flight routes (including High Altitude Airspace in the USA), and direct routes.

NAVBLUE N-Flight planning solution en-sures accuracy and optimisation by:

• In-application verification of RAD/SRS compliance within EUROCONTROL airs-pace

• Considering RAD, CRAM and other AIP re-gulatory restrictions in fuel burn algorithms

• Utilising forecast meteorological data di-rectly from the NWS, the met office (UK-MET), and other third party providers (Schneider Electric, Australia BOM, etc.)

• Receiving worldwide NOTAM’s, including us NOTAM office, Canadian NOTAM office, and EAD-EUROCONTROL, and individual states as required.

Improve Flight Plan Accuracy: Better view of impending operational and weather problems, proactive alerts, graphical user interface, continuously updated NOTAMS

Reduce Fuel Costs: Multidimensional, cost optimising models producing most cost efficiency. Savings in fuel and time related ex-penses (crew, maintenance)

Improve Dispatcher Efficiency: Maximise productivity and efficiency. Plans flights to comply with global restrictions and rules. Sophisticated algorithms to eva-luate rules and restrictions to pro-duce optimal & compliant plans

Create Tangible IT Cost Savings: Faster implementation. Lower TCO and quicker ROI. Web-based or hosted environment. Remote or on-site training

N-Flight PlanningN-Software Services

Vertical+ product family encompasses Obstacle datasets (Area 1 and Area 2), Terrain datasets and eTODs (electronic Terrain and Obstacle Databases). These products are all derived from high resolu-tion satellite data and can be tailored to customer needs.

Description of data characteristics:

• Terrain datasets provide continuous elevation of the ground and, if desired, vegetation and man-made structures over the area of interest, with a typical resolution of 1 value each 10 meters;

• Obstacle datasets are discrete col-lections of 3D models of objects that could pose a hazard to air navigation, according to regulation or to customer specifications;

• eTOD refers to the combination of Terrain and Obstacle datasets.

Traditional eTOD production implies aerial scanning and ground surveys.

An advanced satellite technology allows acquiring data in a cheaper and more efficient way, and over areas where aerial and ground surveys are prohibited.

Airbus has privileged access to on-board systems and airlines as a data provider.

Vertical+Data+ Products

Your benefits

N-Software Services help you enhance your operations through unique software solutions

Your benefits


N-Flysmart

N-Flysmart is a comprehensive set of appli-cations helping the crew to perform opera-tions with maximum safety and efficiency:

• Customised performance solutions (load sheet, take-off, landing, inflight)

• Documentation browser

• Electronic Flight Folder

• Cross-Logbook for maintenance

N-Flysmart suite is available on both iOS and WindowsOS and offers:

Basic Software Applications

• Load & Trim Sheet

• Take Off and Landing Cards

• In-Flight Performance

• Ops Library Browser

Optional Software Modules

• eFlight Folder

• eQRH

• Cross Logbook

• Electronic charting

More options will join EFB in the future, such as Weather On-board, Airport Moving Maps, Pilots’ mobile office.

NAVBLUE offers two crew planning solu-tions: the Preferential Bidding System and the Pairing Optimiser.

These solutions are used by more than 40,000 airline professionals each month to build pairings, and to bid for and create individual customised schedules.

By utilising NAVBLUE N-Crew Planning, airlines receive a fully functional system that meets their requirements for crewing while giving crew members a schedule for a high quality of life.

NAVBLUE Preferential Bidding System builds both flying and reserve sched-ules with an add-on module for training schedules. It consists of two applications, Preferential Bidding System scheduler and Preferential Bidding System bidder.

These two applications work together to create a pairing and reserve schedule that satisfies management's coverage needs and the flying preferences of crew mem-bers.

The training bidding module will address recurrent training and any crew training event requirements.

NAVBLUE Pairing Optimiser is a fully-con-figurable desktop application that is custo-misable for each airline. It produces crew pairings covering a scheduling period of a week, month, or even a full season of more than half a year.

By utilising the Pairing Optimiser, airlines can reduce the time to plan an effective pairing solution while reducing costs and managing fatigue in crew members.

Reduce crew members fatigue

• Develop optimal pairings that integrates with the automated rostering system to manage crew fatigue

• Create pairings based on key fatigue risk mitigation factors: flight, duty, and rest limits as functions of Window of Circa-dian Low (WOCL), circadian rhythm lim-itations, and comprehensive flight duty period and rest rule-sets based on a gradual fatiguing point tracking system.

N-Software ServicesN-Crew Planning Your benefits

Digital operations: Remove paper cockpit and ground processes

Optimise aircraft performance computations: Additional payload and engine maintenance costs reduction

Improving cockpit operation efficiency: Reduce crew workload for pre-flight and inflight

Your benefits

Low total cost of ownership optimisa-tion: Streamlining the crew planning process while reducing crew costs and improving operational integrity

Enhance operational efficiency: Achieving operational productivity targets while increasing crew member’s quality of life

Flight Operations 071

N-Documentation is a complete solution to manage the airline technical documen-tation, whether authoring, revising or pu-blishing. Document viewing solutions are proposed to fit the corresponding user environment.

N-Documentation

070 Flight Operations

N-Airfase is a flight data analysis sof-tware designed to help airlines improve safety via post-flight reviews of recorded in-flight events.

N-Airfase aims at:

• Identify areas of operational risks and precursors to unsafe Flight Operations

• Establish trends for continuous assessment and monitoring risks

• Track the appropriate remedial actions

N-Airfase performs all the major func-tions of the flight data analysis process. A sophisticated Flight Analysis Program, unique to each aircraft type, reconstructs the flight, compares actual data with re-commended values and highlight events and deviations.

Its results are presented through a user friendly interface, including advanced vi-sualisation tool, 3D animation, allowing easy review of flight information, while a powerful of configurable reporting editor delivers comprehensive and customi-sable reports.

This product is compatible with all major types of commercial transport aircraft, such as Airbus, ATR, Boeing, Bombar-dier, Embraer, etc.

N-Software Services

Enhance efficiency: Easy and quick view on statistics to help end-user to make the right decisions and upgrade flight safety actions when appropriate

Advanced visualisation tool: Easy and quick expert analysis through visual representation of data

Accurate events detection: N-Airfase detects abnormal events and trends

N-Airfase Your benefits

Enhance data accuracy: N-Documentation improves data consistency, quality and operational process

Ensure data agility: A flexible solution adapted for growing and mixed fleet

Up to 80% time saving: Increase efficiency and reduce costs by improving your documentation update lead time

Your benefits

N-Performance provides aircraft perfor-mance calculations to optimise take-off and landing, maximise payload, decrease fuel consumption, and minimise wear and tear on the aircraft.

N-Performance comprises three main mo-dules:

• TODC (Take Off Data Calculation): Op-timise your operations compared to the exact maximum take-off and landing weights, calculated upon the real condi-tions of each specific flight.

• LTS (Load & Trim Sheets): Optimise and check that your loading is safe, generate the mandatory document required by the regulator (Airbus aircraft only).

• PEP (Performance Engineering Pro-gramme): Targeted at Flight Ops En-gineers, manage performance aspects during flight preparation, but also monitor the aircraft performance after the flight (Airbus aircraft only).

N-Tracking provides operators with flight tracking and much more:

• Flight tracking: Functionalities for basic flight tracking and flight profile details

• Event alerts with audio when abnormal situation occurred

• Flight plan 633 capability

• Weather information: Weather data overlays on the map (Satellite and IR imagery, SIGMET, AIRMET and PIREP)

• Airport information: Airport moving map, CDM tool (Collaborative Decision Making), NOTAM, TAF and METAR

• Flight Replay

With N-Tracking, the operators will:

• Respond to ICAO recommendation from Nov 2015:

- 5 minutes reporting during normal operations

- Frequent reporting during non-normal operations

• Provide Collaborative Decision Making Information:

- CDM tool to better manage airport turnaround

• Reduce Airlines Datalink costs when possible:

- Optimise use of existing data to lower Datalink cost (ACARS)

N-TrackingN-Software Services

Flight Operations 073Flight Operations072

N-Performance Your benefitsYour benefits

Provide Collaborative Decision Making information through CDM tool to better manage airport turnaround

Optimise use of existing data to lower datalink costs (ACARS)

Anticipate disruptions and act pro-actively, maximise on-time performance

Make sure you optimise your operation for every flight: N-Performance allows you to optimise each flight, given their own specificity (type of aircraft, specific airport, load status…) to ensure maximum payload may be carried while maintaining required safety margins.

Optimise take-off and landing for your mixed fleet: Regardless of aircraft manufacturer, N-Per-formance optimises take-off and landing performance according to regulations and manufacturer specifications.

Deploy one single tool for all your staff: One program with adaptable interfaces that permits multiple airline functions (e.g. dispatch, pilot, engineers) to perform performance calculations specific to their job function.


ROPS - by NAVBLUE

Bespoke Solutions by NAVBLUE

ROPS by NAVBLUE is an avionics alert-ing system designed to prevent runway overrun on landing. The only overrun prevention system certified by all leading authorities.

How ROPS by NAVLUE protects:

• ROPS continuously monitors the air-craft’s position and energy with respect to the runway

• ROPS continuously calculates the dis-tance needed to safely stop the aircraft taking the aircraft performance into ac-count

• If this distance becomes longer than the remaining runway length, ROPS triggers an alert.

N-SAMS (Safety Assessment and Man-agement System) is a global reporting platform managing safety data work-flow across airlines’ organisation and processes, ensuring you are in line with ICAO requirements.

N-Software ServicesN-SAMS Your benefits

N-SAMS adapts to any environment: N-SAMS is neither aircraft type specific, nor airline size specific. Any airline can implement successfully S-SAMS.

N-SAMS involves all Safety players at your airline: Flight Crew, Cabin Crew, Ground Handling, Mainte-nance, audits, inspections, N-AIRFASE data, coffee corners…

N-SAMS integrates all SMS (Safety Management System) areas: 4 modules to: Report events, Qualify and create Occurrences and Safety issues, Define Actions to mitigate risks and Monitor through following of your Key Performance Indicators.

Bespoke Solutions by NAVBLUE optimise the overall Air Traffic Management ecosystem by providing products and services around safety, compliance and performance-monitoring

Real-time, performance-based calculation: Continuous real-time calculation of stopping distance vs remaining runway length

Clear and directive alert: Clear, unambiguous visual and aural alerts with simple procedures

True runway overruns protection: Via a system that truly protects. Via a backup insurance that truly pays

Your benefits


Your Operations - by NAVBLUE

Your Operations by NAVBLUE comprises the following modules:

• Your RNAV Validation: Testing your RNAV procedures to help your designers.

• Your EFB Management: Ensuring remotely data management and ad-ministration of your EFB for efficient flight operations in the cockpit.

• Your EFB Approval: Supporting you in obtaining the EFB operational approval from your authorities, in order to take faster the full benefit of N-Flysmart.

• Your Documentation Management: De-veloping and managing your customised flight operations documentation in digital format (migration, customisation, revision and publication).

• Your Performance Studies: Conducting Performance, Noise, Fuel studies when required by the authorities, enabling deployment of improved operations.

Producing your Load & Trim sheet. • Your RAIM Prediction: Ensuring that

GNSS signal your flights will encounter will meet the necessary requirements to perform your GNSS procedures as planned.

• Your Training: Three modules to help you be more efficient, for EFB Mana-gement, Weight & Balance and Perfor-mance.

• Your Flight Data Analysis: Analysing your operational flight data by iden-tifying significant occurrences or risk precursors using a global statistical approach.

• Your Navigation Data Validation: Make sure that the Navigation database you are using is always up to date.

Airspace by NAVBLUE redesigns your airspace, either enroute or terminal, so as to make it more efficient.

Airspace by NAVBLUE aims at organi-sing and optimising the airspace in and around the airport with the goal of either increase an airport’s capacity or design green procedures (fuels savings and CO emission reduction) and organise access to an airfield in remote areas.


Airspace - by NAVBLUE Your benefits

Concentrate on what you like, we do the rest: At certain time, you might be willing to outsource part of your operations so that you can concentrate on your current other challenges.

Gain even more efficiency: Your Operations is driven by those very same persons that developed the tools you use. There are no bet-ter conditions to get the most of these tools.

Efficiency: Improve efficiency of operations by providing more direct routes, shorter approaches, optimised vertical profiles (Conti-nuous Descent Operations) and improving payload

Safety: Enhance safety by providing fully repeatable and manageable procedures defined down to runway threshold

Environment: • Reduce noise in sensitive areas.• Reduce fuel burn and aircraft

CO2 emissions by providing shorter and optimised approach and departure paths

Capacity: Increase airport capacity by de-conflicting departures and arrivals, and optimising airspace usage while reducing ATC workload

Accessibility: Improve airport accessibility by implementing IFR procedures in terrain challen-ging environment and/or lowering approach minimal, thus reducing number of weather related diver-sions and cancellations

Your benefits


ELISE - by NAVBLUE

ELISE by NAVBLUE helps airport ser-vices and ANSPs to increase capacity, reduce holding and increase safety in low visibility conditions. It also enables opti-misation of airside land usage, allowing buildings to be built on land previously deemed unusable.

GNSS Monitoring - by NAVBLUE


Your benefits

It is impossible to predict events that may affect the GNSS signal such as solar activity. GNSS Monitoring by NAVBLUE helps ANSPs to monitor and record the GNSS signal (according to ICAO Annex 10 guidance) and track any drop in signal quality.

Ensuring compliance with ICAO Annex 10 requirements: GNSS Monitoring by NAVBLUE allows airports supporting GNSS opera-tions to meet ICAO Annex 10 gui-dance requiring monitoring and recording of GNSS data.

Quick reaction in case of signal drop: GNSS Monitoring by NAVBLUE can give alerts if the GNSS signal quality is degraded, which can arise from natural events such as ionospheric interference but also local signal jamming.

Legal recording of GNSS signals: Record signal data for all constel-lations GPS, Galileo, GLONASS, Compass and SBAS to support accident and incident investigation.

Shorter Runway Occupancy Times on your runway: Reducing ILS pro-tected areas (by exact calculation or diminishing them with stealth technology) allows for shorter Runway Occupancy Times, hence improving Safety.

Increasing Runway throughout in Low Visibility Conditions: ELISE by NAVBLUE exact simulation model enables to greatly reduce spacing of aircraft in arrival sequence depending on their type.

Opening new possibilities for Airport development and buildings: ELISE by NAVBLUE makes it possible for airport to reduce ILS protected areas and assess actual impact of new buildings.

Your benefits

Flight Operations080

Flight Operations

Airbus Consulting Services delivers turn-key solutions to enhance airlines’ flight operations organisation, processes and procedures. Through our expertise and experience in more than 100 projects worldwide, we aim to ensure efficient and safe operations of our customers’ fleet.

Our team of experts has developed a unique and large range of tailored advi-sory services to address airlines’ flight operations challenges:

Best Industry Practice (BIP)

• Enhancement of your flight operations organisation

• Fleet use optimisation

Management of fleet evolution

• Fleet Entry Into Service assistance

• Fleet growth assistance

Operational Control Centre (OCC) enhancement

• Coaching for implementation of processes

Local and international compliance

• Compliance with aviation standards (ICAO, FAA, EASA, …)

• Third party audit preparation

Quality and safety

• Assistance in the implementation of Safety and Quality Management Sys-tem

Operations advanced tool

• Flight operations tool review

• Electronic Flight Bag (EFB) readiness roadmap

Fuel and flight efficiency

• Fuel and flight efficiency

• Aircraft Performance Monitoring (APM)• Cost Index (CI) strategy

Consulting servicesConsulting

Your benefits

Airbus Consulting Services is uniquely po-sitioned to provide airlines and MROs with efficient and tailored recommendations to optimise their organisation, processes and tools. From organisation assessment to capabi-lity assistance, Airbus Consulting Services has developed a wide range of advisory services. We offer dedicated and innova-tive solutions aiming at covering airlines and MROs’ main operations domains.

4 3major areas



MaterialManagement

Airstart


Training

transversal domains


081Flight Operations












Airbus Consulting Services’ approach is to propose customised recommendations and cost effective solutions based on the following added value:






Training

Training 085Training084

TRAINING PORTFOLIO OVERVIEW_

Training by Airbus provides state-of-the-art Training Solutions to ensure safe, reliable and economic ope-rations of all Airbus Aircraft throughout their lifecycle. A comprehensive and tailored training portfolio is designed and developed by Airbus for pilots, cabin crews, performance and operations engineers, main-tenance personnel, structure and repair specialists. Innovative courseware, highly-qualified instructors and the most advanced training technologies available on the market are the pillars of the Airbus Training offer. The different training courses can be performed in one of the facilities in our Training Centre network which are located across the globe (see page 86). They can also be delivered at your desk with our e-Training solutions or at your doorstep via our mo-bile solutions.

_

Airbus Multifleet

Airbus Training Network 86

e-Training by Airbus 96

Flight TrainingFlight Training courses ACE Suite

87

Consulting servicesTraining consulting 98

Flight Operations TrainingFlight Operations Training courses 90Cabin Crew TrainingCabin Crew Training courses Cabin Training Suite

91Maintenance TrainingMaintenance and Structure Training courses Maintenance Training Suite (ACT Suite)

93

Training 087

These include:

• Intermediate training courses for ATPL qualified cadets requiring experience on Jet aircraft or Multi-Crew cockpit training

• Airbus Type Rating course (standard Transition training)

• Reduced Type Rating (Cross Crew Qualification) and difference training (Common Type Rating) courses, taking credit from previous Airbus experience to reduce Type Rating training duration

• Initial Operating Experience (IOE) - Line Flying Under Supervision (LIFUS), immersing one of our experienced instructors into your flight crew

• Airbus Pilot Instructor Courses (APIC) dedicated to future or experienced pilot instructors

• Technical Flight Familiarisation training for non revenue technical flights

• Airbus Command Course: Our highly interactive, high quality Command course, integrates a special focus on non technical skills such as deci-sion-making, and comprises four complementary modules.

• Airbus Crew Resource Management including Human Factors

• Recurrent training and refresher courses

• UPRT: e-Training courses for systems and variant differences familiarisation briefing but also N-Flysmart and eQRH.

Three engineferry �ight

Technical FlightFamiliarisation

Fleet TechnicalPilot course

Command course

Instructor courses

Examinercourses

Type Rating

ELT MCC + JetFamiliarisation

ELT Jet Familiarisation

Low Visibility Operations (LVO)

Head-Up Display (HUD)

ETOPS

Familiarisation courses: ROPS, TCAS, FMS, FANS, Sharklets, FLS, FlySmart

In-Service

Providing �exible servicesTHROUGHOUT the career pathof your pilots

Difference Training (CTR)

and/or Familiarisation training (STR)

Cross Crew Quali�cation(Reduced Type Rating)

Base Flight Training

ZFTT

IOE (LIFUS)

Recurrent and refresher training courses

Airbus offers a full coverage of Flight Crew training through competency-driven courses for pilots of different experiences and qualifi-cations. Hands-on training is introduced by a functional mix of training devices up to the latest standard of Full Flight Simulators (FFS).

Flight Training coursesFlight Training

Training086

01. ATC* Europe - Toulouse (France) Flight Training Approvals: CAAC (A380 and A300-600 only), EASA, FAA (A350 only), RFCAA Maintenance Training Approvals: CAAC CASA / EASA / UAE GCAA / RFCAA

02. ATC* Europe - Hamburg (Germany) Maintenance Training Approvals: EASA UAE GCAA / RFCAA

03. Beijing (China) Flight Training Approvals: CAAC / EASA Maintenance Training Approvals: CAAC / EASA

04. Bangalore (India) Maintenance Training Approvals: EASA / Director General of Civil Aviation (DGCA)

05. New Delhi (India) Flight Training Approvals: EASA

*Airbus Training Centre. Further approvals can be provided upon request

Reaching new horizons together

11

1

12

2

13 3

144

15

1656

7

8

9

10

Airbus Training Network

06. Dubai (UAE) Flight Training Approvals: EASA / UAE GCAA

07. Miami (U.S.A.) Flight Training Approvals: Brazilian Civil Aviation Authority (ANAC) EASA / FAA / Mexican Civil Aviation Authority (DGAC) Maintenance Training Approvals: EASA / Mexican Civil Aviation Authority (DGAC)

08. Mexico Flight Training Approvals: FAA / Mexican Civil Aviation Authority (DGAC)

09. Singapore (AATC, SIAEC) (AATC) Flight Training Approvals: EASA / CAAS (SIAEC) Maintenance Training Approval: EASA

10. Jakarta (Indonesia) Flight Training Approval: EASA (GMF) Maintenance Training Approvals: EASA

11. Campinas (Sao Paolo) Flight Training Approval: Brazilian Civil Aviation Authority (ANAC)

12. Buenos Aires (ARG) Maintenance Training Approval

13. Tunis (TAR) Maintenance Training Approval

14. Bangkok (THA) Maintenance Training Approval

15. Incheon (ATK Korea) Flight Training Approval

16. Hong Kong (HAECO) Maintenance Training Approval (EASA)

Training 089

The A350 XWB ACE Suite gives access to Airbus essential training media, educational content and documentation required for A350 XWB Flight Crew Licensing (FCL) and beyond.

The ACE Suite offers long term sup-port to ensure airlines’ safe and op-timised operations, while reducing significantly the total cost of training.

ACE SuiteACE Suite media package

ACE Trainer, including:• ACE Launcher with local LMS• Aircraft simulation with associated

lessons • Walk-around visualisation tool• Software interface for N-FlySmart

Educational content:• Airbus Syllabus: Flight Crew Training

Program for trainees and instructors: - Flight Crew Trainee Data (FCTD),

- Flight Crew Instructor Data (FCID)• Systems Knowledge Modules (SKM)• Training Tutorial

Support

• Installation guide and remote assis-tance for deployment

• Training media package updates

• Online support 24*7

• Instructors or quality technical advice

ACE Suite

Airbus flight training concepts, tools and expertise can be deployed at customer’s site. Via the ACE Suite service, we propose a global training solution to address your internal A350 training needs.

Your benefits

Flexible

Airbus training concepts transposed in your environment

Service duration from 5 to 10 years, adapted to your needs

Enhanced training performance

Effective training programme, efficient learning process

Highest training quality

OEM-backed training standards

Sharing of approved training programmes and course contents

Costs savings

Reduced travel and work disruption

Limited up-front investment

Training088

Optimised integration of theory and practice for ground training thanks to the ACE Trainer:

System knowledge acquisition with focus on "need-to-understand"

Guided hands-on lessons

Assisted Procedure Lessons for

Ground Standard Operating

Procedures and installation of ECAM management

Free-play for session preparation/ briefing/re-enforcement

ACE Trainer

Innovation with A350 XWB Flight Trai-ning. New aircraft. New flight training concept. New generation of learning tools. For A350 XWB, Airbus has introduced a new Type-rating course, with a significant change in the footprint compared to a traditional type conversion course. For the ground phase, trainees first encoun-ter with the A350 XWB will be in a 3D virtual and interactive cockpit: Airbus Cockpit Experience (ACE) Trainer, the essential brick of the new competency-based training philosophy.Then fixed-base (but high fidelity) APT+ and full-motion simulation put the trainee in an enhanced realistic environment. Manual handling in the Full Flight Simu-lator (FFS) is introduced from the early stage of the course with a first session on

day 8. Trainees have more opportunities to practice throughout the course, and follow scenario-based flights towards the end of the course.

ACE Trainer, a new generation of learn-ing tools Airbus Cockpit Experience (ACE) trainer is introducing simulation at a very early stage in the training course.

• A350 familiarisation through a mobile virtual cockpit

• Knowledge acquisition on systems, normal/abnormal procedures and Standard Operating Procedures (SOPs) in a simulated crew environment

• Free play simulation for system practice and skills reinforcement

• Self-paced learning to proficiency

Your benefitsFlight TrainingA350 Flight Training

Optimised training program with focus on essentials Type Rating course performed in 23 days instead of 25

Efficient learning process Hands-on active learning from day one. Better knowledge retention Increased pilots’ motivation and proficiency

Optimised use of higher level devices APT+: Systems and procedures knowledge acquisition during ground phase with ACE Trainer.FFS: Freed space for use in manual flying and operational scenarios

Continuous skills reinforcement Trainees can act freely and use the tool as much as necessary to further develop skills at their pace

Note

ACE Trainer and ACE Suite will also be available for A330 and A320 by 2019.

Systems KnowledgeModules (SKM) Theoretical knowledge

Guided exercices and "Learning by discovery"

Practice

Training090 Training 091

To ensure a successful aircraft Entry Into Service (EIS) and the safe operations of all Airbus aircraft, Airbus also provides cabin crew training courses. Enhanced knowledge of Airbus aircraft and cabin systems leads to cabin crews’ optimum service on-board and passen-gers’ full satisfaction. Airbus Cabin Training offers an outstanding "Learning by doing" approach which en-ables trainees to optimise their learning time and adapt teaching rhythm to their needs. Trainees benefit from Airbus multi-qualified and experienced cabin crew instructors to acquire advanced knowledge and best practices. In terms of training media, Airbus has designed software based on the latest aircraft cabin development, e.g. Virtual Cabin, Virtual Handset trainer and Flight Attendant Panel (FAP) trainer, providing trainees with a virtual reality of the entire cabin interior and functionalities. With this media, trainees can fine-tune their knowledge of cabin systems and emergency procedures.

• Type Specific Cabin Training course aims to provide airline personnel (cabin crew, instructors and cabin engineers) with information and operational ins-tructions on Airbus aircraft and cabin systems and to reinforce competences for a successful Entry Into Service. This course also enables airline’s cabin crew instructors to develop their own training programmes and update their operating manuals.

• Cabin Crew Enhanced FAP Training (CIDS) module is designed to provide trainees already familiar with the A320 or A330/A340 Family classic Flight At-tendant Panel (FAP) with the knowledge and operation of the enhanced FAP.

• Initial Operating Experience (IOE) provides airlines with line training during the Entry Into Service of the aircraft with an Airbus instructor. This service provi-des assistance to operating cabin crew with their knowledge of the new aircraft cabin systems and safety equipment.

• Train the Trainer course (Airbus Cabin Crew Instructor Course) aims to train existing and future airline ins-tructors in the development and delivery of cabin crew training within their own airline. The course is also aimed at im-proving the competences in teaching, facilitation, feedback and presentation skills.

• A320 Corporate Jet Cabin Training course aims to provide airline personnel (cabin crew, instructors and engineers) with information and operational ins-tructions on A320 Airbus Corporate Jet aircraft.

Cabin Crew Training coursesCabin Crew Training

Safety, Performance and Weight & Balance courses have been designed to cover all flight operations related activities:

• Safety courses

• Courses for Flight Operations engineers

• Courses for Flight Operations line personnel

Flight Safety officers and engineers, Flight Operations engineers, dispatchers, load controllers and planners are trained to acquire advanced knowledge of aircraft documentation, systems and computa-tion programmes.

Flight Operations TrainingFlight Operations Training courses

Airbus has developed a Cabin Training Suite, an integrated services package deployed at customers' bases allowing airlines to cover their internal Cabin crew initial and recurrent training needs. The Cabin Training Suite is composed of: Cabin Knowledge Modules (CKM), Virtual Cabin, Flight Attendant Panel (FAP) trainer

and Virtual Handset trainer (for A350 and A380 only). This all-in-one solution offers long term support to ensure airlines’ safe and opti-mised operations, whilst significantly re-ducing the total cost of training. The Cabin Training Suite is proposed for a minimum of three years and is renewable.

Cabin Crew TrainingCabin Training Suite

Training Training092 093

Certifying courses approved by multi-ple national airworthiness authorities:

• T1: Mechanical

• T2: Avionics

• T1+T2: Mechanical + Avionics

• P1: Practical on device

• P2: Practical on Aircraft

• CMQ Intra family: Engine difference

• CMQ Inter Airbus family

Specialised and recurrent training courses for Line and Base mainte-nance engineers covering specific domainssuch as:

• General Familiarisation courses

• EWIS

• Engine run-up

• Taxiing courses

• Troubleshooting

• Aircraft servicing

• Ground handling

• Cargo loading

• CAT II/III

• ETOPS

• Cabin interior

• M35 (B1/B2) for US customers

• Management training (Gen Fam)

Initial Operating Experience (IOE): to support customers at aircraft Entry Into Service and throughout the operatio-nal life of their Airbus aircraft Airbus Maintenance Instructor Course (AMIC): to prepare future or experienced maintenance trainers

Structure courses portfolio encompas-sing metallic and composite structure courses ranging from:

• Damage assessment

• Repair design

• Execution of the repair solution for structure specialists

• Corrosion control

• Fatigue and damage courses

See page 96, for our e-Training courses.

Airbus offers a broad range of certifying and specialised courses covering all maintenance and structure related activities. These courses can also be tailored to fit recurrent training needs or to cope with specific issues faced during operations.

Maintenance and Structure Training courses Maintenance Training

Enhanced training performance

Training by Airbus concept transposed into environment

The CKM courseware teaches trainees the “need to know” (they stick to the essential)

“Learning by doing” approach which enables trainees to optimise their learning time and adapt teaching rhythm to their needs

Enhanced training quality

Interactivity of the training media: boost motivation for trainees, learning by exploring

Flexibility

Proximity of an in-house-concept

Flexibility for practice: no work disruption, no need for aircraft access, no risk/cost of damages on aircraft

Savings

No travel and living expenses for trainees

Avoid long or costly courseware development and update

Cabin Training SuiteTraining media

• Cabin Knowledge Modules (CKM) - courseware and software

• FAP trainer (Flight Attendant Panel trainer) - software

• Virtual Cabin - software

• Virtual Handset trainer (A380/A350 XWB only) - software

Documentation

• Generic Cabin Crew Operating Manual

• Getting to grips

Deployment

• User and installation guides

• FAP trainer configuration tool

• Learning Management System Administration course + installation

Support and Expertise

• Technical support

• Software updates

• Courseware revisions

Your benefits

ACT Suite is a long term on-site solution proposed to maintenance and enginee-ring training organisations to address their internal training needs with Airbus training standard. The ACT Suite solution has been built around the Airbus Competence Training, the Airbus active learning concept ap-proved by the Airworthiness Authorities.

The package can be customised to co-ver others services, such as: instructors sourcing and standardisation, support and updates of courseware and sof-tware, etc. With ACT Suite at their facility, customers will ensure their training quality and at the same time, benefit from significant savings on courses development, travel and living cost.

The Airbus Competence Training (ACT) concept has been efficiently deployed by Airbus over recent years. This concept, a learning-by-doing approach, focuses on operationally-oriented training and is ap-proved by the airworthiness authorities. By combining the ACT Trainer and the Virtual Aircraft, you can reduce your practical training time on a real aircraft by 50%, contributing to its decreased downtime and associated costs.

ACT can be made available at your facilities either via short term lease of our ACT mobile classroom or through a long term solution (5 years): ACT Suite.

Based on ACT, the Airbus Maintenance Mobile classroom aims at making Air-bus-standard courses, instructors and technology even more widely available around the world.

Maintenance TrainingMaintenance and Structure Training courses

ACT for Maintenance, a proven efficiency

Training 095094 Training

Maintenance Training Suite (ACT Suite) Your benefits

Training performance

Airbus concept transposed in customer environment

Training quality

OEM backed training standard

Approved and up-to-date courses, meeting regulatory requirements

Optimised maintenance operations

Human factors oriented

Flexibility

Proximity of an in-house-concept

Flexibility for practice: no work disruption, no need for aircraft access, no risk/cost of damages on aircraft

Savings

Reduced travel costs for customer maintenance trainees

Limited courses development effort

Fleet operational reliability benefit

Learning with less impact on the aircraft

88%

73%

88%

87%

100%

93%

Faster fault identification and ease in routine tasks

Decrease in maintenance errors and components' damages

Optimisation in technical documentation usage

Decrease of inappropriate removals

Improved accuracy in problem solving and troubleshooting tasks

Increased safety awareness

Virtual Aircarft

Virtual Cockpit

CoursewareA/C documentation

* Survey run with 26 customers / 300 engineers

“ACT Suite” is proposed as a 5 years renewable service package for maintenance / engineering training organisations to address their internal personnel initial and recurrent training.

The targeted customers are:

• Airlines and/or their affiliated MRO training organisations

• Independent MROs training centres, Training academies

ACE SuiteMedia package

• ACT trainer incl. the Virtual Cockpit

• Virtual components location

• Airbus LMS Software

• Aircraft knowledge modules

• Maintenance Instruction and Learning Guide

• Learning documentation

Media deployment

• Installation + LMS administration course

Instructor proficiency

• AMIC ACT tool familiarisation

Support

• ACT Trainer and Training media updates

• Update of educational content

• Online support 24/7

• Technical Advice: Instructor or Quality (remote advisory service)

+ Same quality as FFS+ Different scenarios

to optimise training

+ Scenario based architecture

+ PC based architecture

Active learning + supported with the ACT Trainer and Virtual Aircraft

Airbus technical data

+ AMM, IPC, TSM, MMEL, SRM used as a support

to theoretical and practical parts

Your benefits

Training Training096 097

Aircraft Systems Briefing

Flight e-Training courses Familiarisation courses/briefings for flight crew

• ROPS Familiarisation course – all aircraft

• FMS2 Familiarisation course – all aircraft

• FANS A+ Familiarisation course – all aircraft

• FANS B+ Familiarisation course – all aircraft

• FLS Familiarisation course – all aircraft

• Sharklets Familiarisation briefing

• AP/FD TCAS course – all aircraft

• A320 HUD L4/5 Familiarisation briefing - e-Training

• A320 Family Same Type Rating Familiarisation Briefing

• A350-900 to A350-1000 Familiarisation briefing

UPRT Recurrent e-Training for flight crew

N-Flysmart for flight crew

• A320

• A330

• A340

• A320/A330/A340 N-Flysmart for Flight Crew – new Windows L6 graphic interface course

eQRH e-Training for flight crew

• Dangerous goods

Online access to Airbus expertise

The e-Training by Airbus offer introduces a comprehensive courses portfolio cove-ring almost all training domains: Mainte-nance, Flight, Flight Operations and Ca-bin crew training.

We propose a flexible offer that ranges from e-Training courses (pay-per-course) to e-Training libraries: 12-months service subscription providing access to Airbus educational content such as courseware, instructor-led videos, practical guided exercises for troubleshooting prepara-tion, and operational data, for a special focus on recurrent training.

Thanks to the implementation of a new and efficient Learning Management Sys-tem (LMS), the learners and their training managers can benefit from advanced features, including the possibility to edit Airbus declaration of attendance auto-matically via the platform, and extensive training records for effective learning and progress monitoring.

The access to e-Training naturally allows your personnel to learn and refresh at any time, from any location, on any device. You can take advantage of Airbus’ exclusive position of having fleet-wide data to use the latest available standards on the market.

e-Training by Airbus

Highest standards

OEM-backed data

Courses developed with experienced Airbus instructors and in-fleet data

Training efficiency

Cost-effective training solutions

Self-paced study for better retention

Extensive use of videos to support self-study

Flexibility

Access from any location, at any time, on any device

Your benefits

N-Flysmart for Flight Crew - iPad course- Windows course

Maintenance e-Training courses • EWIS (group 1 to 8)

• FTIS (Fuel Tank Inerting System)

• A320 General Familiarisation all engines

• A380/A350 New Technology

• Optical Fiber Inter System – all aircraft

• Human factors – all aircraft

• A380 Supplemental Cooling Systems (SCS)

• A350-900 to A350-1000 maintenance difference course

Flight Operations e-Training courses • A320

• A330/A340

• A350

• A380

• XML Authoring e-Training course Now integrated into “Administration of Flight Ops Manuals for Flight Ops Engineer” course

e-Training libraries• A320 Maintenance Recurrent

e-Training library

• A300-600 e-Systems Knowledge Library for flight crew

• A310-300 e-Systems Knowledge Library for flight crew

• A320 Maintenance Recurrent e-Training library

• A380 e-Systems Knowledge Library for flight crew

• A350 Cabin Knowledge Modules (CKM) for cabin crew

Training098 Training 099

Airbus Consulting Services delivers turn-key solutions through a recognised ex-pertise in training facilities and organisa-tion. Thanks to our experience, we aim to reduce and optimise training costs as well as help increase airlines’ competi-tiveness in training business.

Our team of experts has developed a unique range of tailored advisory services to address airlines’ training challenges:

• Assessment of training organisation

• Support to training equipment selection, acceptance, & qualification

• Training regulatory approval support

• Training programme review

• Airbus training “as-is” assessment

Training consulting

Airbus Consulting Services is uniquely po-sitioned to provide airlines and MROs with efficient and tailored recommendations to optimise their organisation, processes and tools. From organisation assessment to ca-pability assistance, Airbus Consulting Services has developed a wide range of advisory services. We offer dedicated and innovative solutions aiming at cove-ring airlines and MROs’ main operations domains.

Your benefits












Airbus Consulting Services’ approach is to propose customised recommendations and cost effective solutions based on the fol-lowing added value:


Consulting servicesConsulting 4 3major

areas



MaterialManagement

Airstart


Training

transversal domains






101Airbus Engineering Airbus Engineering100

Packaged Solutions

103102 Packaged Solutions 103Packaged Solutions102

PACKAGED SOLUTIONS PORTFOLIO OVERVIEW_

Airbus Packaged Solutions are sets of value added combinations of services covering the main domains in your operations. The packages offer you a com-plete end-to-end solution all along the value chain and will be tailored according to your specific needs. We will be your single supplier interface, covering your entire operational needs so you can focus on your core activities.

_

Packaged SolutionsStarter Kit Aircraft & Parts Availability Optimised Asset and Residual Value Enhanced Flight Operations Fuel Efficiency

104 Airbus Multifleet

Starter kit modulesA modular turn-key solution to quickly start your operationsServices by Airbus has developed a Star-ter Kit for you as a start-up airline or ope-rating an Airbus aircraft for the first time. This modular packaged solution consists of basic services for your overall organisa-tion, maintenance & engineering depart-ment and flight operations. Our team will be there for you right from the start with expertise and recommendations to facili-tate your Entry Into Service and make sure you have the services you need to start your operations.

The modular offer:

Packaged SolutionsYour benefits

One single partner and interface Quick & easy implementation

Ensured efficiency and minimised risks

Starter Kit

104 Packaged Solutions 105

Overall organisation Maintenance & Engineering Flight Operations

• Optimisation of organisation & processes

• Preparation requirements for mandatory documents & AOC approval

• Qualifying Maintenance Training

• Maintenance Program Definition

• Real time health monitoring solution

• Performance studies & MEL customisation

• EFB-package (qualification, hardware, approval, training)

• Entry Into Service recommendations

• Organisation, process & procedures review

• General Familiarisation Training

• Materials recommendation

• Material services

• Data for Navigation & Airport

• Training for Pilots and Cabin Crew

• Means and tools for Flight planning & Flight Operations

Starter Kit Essentials

Packaged Solutions

A pre-defined set of services covering basic needs in all your domains

Complementing Starter Kit Essentials with additional services for optimised organisation and performance

Starter Kit Essentials

Starter Kit Boost

Starter Kit Boost

107106 Packaged Solutions

Enhanced Flight Operations

For operators with challenging airports or a need to improve your flight operations performance, we have developed the En-hanced Flight Operations Package. This solution includes consulting services, e-Solutions, data analysis and training to optimise your flight performance.

Consulting

• Flight Operations: page 81

Training

• Maintenance Training: page 93

• Flight Training: page 87

Digital Services

• N-Documentation: page 71

• ADOC Web Maintenance: page 28

• N-Flysmart: page 69

• N-Airfase: page 70

• N-SAMS: page 74

• Airpl@n: page 31

Services & Products

• ROPS: page 75

• System Upgrades: page 52

• Navigation+: page 62

• Charts+: page 63

• Airport+: page 64

• N-Performance: page 73

Fuel Efficiency

The Fuel Efficiency package consists of sharklet and cabin weight saving upgrades, combined with e-Solutions for flight per-formance and navigation optimisation to improve your fuel efficiency. Our services will support your targets for long term sus-tainability and will contribute to profitability.

Consulting

• Fuel & Flight efficiency: page 81

Training

• Flight Ops Training: page 90

Digital Services

• N-Flysmart: page 69

• Fuel Efficiency Portal - Airbus Smarter Fleet ®: page 34

Services & Products

• Cabin Upgrades: page 48

• Sharklet Retrofit: page 54

• Connectivity: page 51

Packaged Solutions

Aircraft & Parts AvailabilityOur aircraft and parts availability pac-kage has been created to optimise your maintenance & engineering activities for improved operational reliability and on-time performance. We offer you an end-to-end solution for aircraft availa-bility including FHS, Integrated Material Services combined with e-Solutions and training bringing efficiency into the main-tenance activities.

Consulting

• Maintenance & Engineering: page 41

• Material Management: page 41

Training

• Maintenance and Structure Training: page 93

Digital Services • N-Documentation: page 71

• ADOC Web Maintenance: page 28

• AIRMAN-web: page 29

• AirPl@n: page 31

• Airbus Real Time Health Monitoring: page 32

• CrossLogbook: page 30

• Repair Manager: page 33

• e-Doc Browser - Airbus Smarter Fleet ®: page 37

• Maintenance Mobility - Airbus Smarter Fleet ®: page 35

Services & Products

• Provisioning packages: page 17

• Tools: pages 25

• Engine CES parts sales: page 21

• FHS-Components: pages 18

• FHS-Tailored Support Package: page 19

• Connectivity: pages 51

Optimised Asset and Residual Value

We offer you a package that maximises your asset efficiency and residual value by enhancing your products with cabin, sharklet, connectivity, e-Solutions and flight operations services.

Consulting

• Consulting Services: page 41, 80 & 98

Training

• Flight Operations Training: page 90

Services & Products

• Cabin Upgrades: page 48

• Connectivity: page 51

• System Upgrades: page 52

• Sharklet Retrofit: page 54

Packaged Solutions

108 109Portfolio Services by Airbus

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services by airbus real time health monitoring a380, a350 repair manager airbus smarter fleet ®...

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