2012 community conference reaching new (yet old) audiences james white: guide dogs @tweetfromchaff...

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2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff [email protected]

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Page 1: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

2012 Community Conference

Reaching New (yet old) AudiencesJames White: Guide Dogs

@tweetfromchaff

[email protected]

Page 2: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

Hugh am I?Campaigner with Guide Dogs since 2011Just back from 3 weeks at the party conferences (and Majorca!)

Page 3: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

Problem: Attacks on guide dogshttp://youtu.be/ZeIPsv4NAg8

The number of guide dog owners who are reporting dog attacks on their dogs is increasing. There are over eight guide dog attacks a month.

Dog attacks can have a devastating impact on both the people and dogs involved. Guide dogs have been permanently withdrawn. The other major impact is that blind and partially sighted people are left without a guide dog, their mobility aid, and become housebound until they can be matched with a suitable dog.

Page 4: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

The solutionWe want the law changed.

1. Compulsory microchipping of all dogs

2. Attack on an assistance dog to be treated as seriously as an attack on a person.

Page 5: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

Our targetsDefraMPs

We’d been asking our campaigners to send emails to their MP for some time, but no real impact.

Fairly regular meetings with Minister, but again, no evidence we were getting anywhere.

Page 6: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

Our opportunityParliamentary Reception booked for June 13th which we decided to use to draw attention to this issue. Usual invites to MPs etc sent.

Decided to launch our latest dog attack research on June 11th which received lots of media coverage.

Stroke of luck…Government Consultation due to close on June 15th…we didn’t know this when we booked our reception

Page 7: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

What we didSent a short email to everyone on the Guide Dogs mailing list, asking them to invite their MP to attend our reception.

First time this had been done, and had to explain why it was important to others internally.

Kept the email simple.

Didn’t split test the title, which I would do.

Page 8: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

Page 9: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

What happenedOnly 5% of people opened the email

But everyone who opened it clicked through to the Engaging Networks form.

The majority of these people completed and submitted the form.

This meant over 3,000 emails were sent to over 620 MPs in about 24 hours.

Our best ever result.

Page 10: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

What happenedOn June 13th, 150 MPs attended our Parliamentary Reception, including Caroline Spelman (Defra Sec of State at the time).

Crucially, many said they were there because theyhad been asked to attend by constituents.

The previous year, only 40 MPs attended our Parliamentary Reception.

Page 11: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

What happenedAlso, as well as asking people to invite their MP to the reception, we also asked them to check an Opt In box to find out more about Campaigns.

Over 60% of those who opened the email and clicked through to the Engaging Networks form checked the box.

This meant that we doubled the number of people on our Campaigning email list overnight.

Page 12: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

www.engagingnetworks.net

A success? Yes, but…•Most actions taken for any of our campaigns•Doubled number of campaigners•We engaged with MPs who we had never spoken to before•79% of MPs are aware of the Dog Attacks campaign (NfP Synergy survey). These are our best ever results.

But…The Government still haven’t announced what they are going to do, so the campaign is not over.

Page 13: 2012 Community Conference Reaching New (yet old) Audiences James White: Guide Dogs @tweetfromchaff james.white@guidedogs.org.uk

Any questions?

@tweetfromchaff

[email protected]

www.engagingnetworks.net