"you: the brand" - michelle villalobos presentation to american express technologies, 2011

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Page 1: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

with

Michelle Villalobos(vee - ya - low - bos)

You: The Brand

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Page 2: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

We ALL have a personal brand. Purposeful or accidental, decided by you,

or decided by those around you...2

Page 3: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

It’s the difference

between this...

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Page 4: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

...and this:

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Page 5: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

1It’s“one-hit-wonder” vs. longevity

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Page 6: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

In-demand vs. widely available

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Page 7: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

known vs. unknown

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Page 8: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

“top of mind”

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Page 9: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

• talk show host?• home & entertaining expert?• dog trainer?• child-care expert?• martyr?• satanic rocker? • dirty politician?

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Page 10: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

It’s not WHAT you know.It’s not even WHO you know.

It’s who knows YOU.

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Page 11: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

How do people describe you... when you’re not in the room?

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Page 12: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

People LOVE talking about other people, are you MANAGING what they’re saying about YOU?

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Page 13: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Are you known for where you’re GOING or where you’ve BEEN?

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Page 14: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

How YOU can do it.But before we start... a

little something to get you pumped up!

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Page 16: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

My story.

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Page 17: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

“oye gringa” yearsthe “I’m-not-hispanic”

years

“intellectual” years

“what-the-heck-is-she-doing-with-the-money-we-spent-on-

her-education” years

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2

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Page 20: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

So I quit... and ventured out.

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Page 21: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

uh-oh.

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Page 24: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Fast Forward 5 Years...

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Page 25: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Now.

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Page 28: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Business Is incoming

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Page 29: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

I’m considered an expert in my field

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I work with people I love

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How I did it.

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Page 34: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Online Branding

In-Person Networking

Email Marketing

Social Media

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Page 35: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Online Efforts

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Networking

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Page 38: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

Step 1. Get CLEAR about who you are, what your PURPOSE is,

and what you WANT out of your career... and your life.

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Are you on your path?Gut check time.

1

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Image: Michal Marcol / FreeDigitalPhotos.net

Do you love what you’re doing right

now?

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Page 41: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Are you bringing your “A Game?”

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Page 42: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Begin with the end in mind...What will your life look like in 3 years?

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Page 43: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

What kind of work do you

want to be doing?

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Who do you want to be doing it for?

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Who will you be doing it with?

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Page 47: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

How do you want to work?

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Page 49: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Do you want to travel for work?

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Page 51: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Really think about the kind of WORK you want to do, and the kind of environment in which you want to do it.

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Page 52: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

What goals or milestones can you identify?

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Page 53: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Remember your hobbies and passions

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Do you like to be alone? Surrounded by people?

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Where do you want to BE?

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What kind of lifestyle do you want to maintain?

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What’s your risk tolerance?

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Discussion

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Who ARE you REALLY?

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1

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this is what people SEE

HOW YOU LIVEWhat you say

& do

WHAT YOU WANTFuture Goals &

Objectives

WHAT YOU BELIEVE INPrinciples & Values

WHY ARE YOU HERE?Purpose

WHO ARE YOU?Innate Passions,

Talents & Interests

this is what determines your brand

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Page 73: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Passions

- love to do

- as a kid

- how about what you hate doing?

Talents

- physical

- “brainy”

- empathetic

- relationship-building

Interests

- the shows you watch

- the books you read

- the things you love doing - even though you don’t get paid

the PITs

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Page 74: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Call your MOM!!Trust me...

she remembers.

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Page 75: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

Get clear about Who you ARE,

what you OFFER & Who NEEDS you most

= POSITIONING STATEMENT

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Page 76: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

“Professional speaker, trainer & consultant on Personality

Marketing - how to cut through the clutter, capture attention

& create opportunities in an age of virtual relationships, information

overload & ADD.”

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Page 77: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Positioning Statement Exercise

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Page 78: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Positioning Statement Exercise:

What do you want to be TOP OF MIND for?

Write a positioning statement for that.

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Page 79: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

Step 2. Own your name

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Page 80: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

“in 30-seconds or less”

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Page 81: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

Start with a “baseline”

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Page 82: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

Monitor

1

http://www.google.com/alerts

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Page 83: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

1

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Page 84: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

Deploy!!

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Page 85: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

Own Your Name

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

Claim ALL profiles wherever you can...

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

2

put your name on everything you put onto the internet.

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Page 91: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

Start with the easy stuff

1

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Page 92: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

What do you want to be top of mind for?

“Fine Art & Wedding Photography in Miami”

Private yoga instruction in North Miami

Beach

Luxury safety, security & locksmith services in South Florida

One of Miami’s top criminal defense attornies - the one other lawyers call when they get in trouble

Relationship expert specializing in helping single

women in Miami find the love of their dreams

Hypnotist specializing in weight-loss, quitting smoking and

reducing stresss

Choose your key words

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Page 97: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

http://www.Flavors.me. Free accounts available but not very functional) or upgrade for $20/year.

IDEA: Create a personal one-page website with simple links to anything - from the

obvious (your LinkedIn Profile, your Facebook Profile) to the not-so-obvious -

the companies you’ve worked for, your hobbies, a picture of you on Flickr running a marathon... Get creative & be authentic.

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http://www.Flavors.me. Free accounts available but not very functional) or upgrade for $20/year

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Share your

expertise

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Page 104: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

Step 3. Look the part

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Standing out – appropriately – from the crowd helps you stay top of mind. Look UP at the top people in your field and get inspired by them.

Then add your own twist.

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

1

social is the new business

Body Language

5

• Eye contact• Body language• Clothes• Neatness • Expression• Attitude• “Props”• Greeting/handshake• Striking up rapport

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What to watch out for.

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

1

social is the new business

5

• Unequal distribution of eye contact

• Arms/hands/fidgeting• Unhappy/angry “resting

face”• Smile-talking (it feels fake)• Personal space / proximity• Leaning in• Other people around you

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Most people don’t make enough eye contact.

(Are constantly on your BlackBerry?)

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1

Eye contact is the most basic form of

human interaction... even newborns do it

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1

Does your body

language say “I’m too

busy for you”? That’s one surefire way to turn

people off...

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1

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Handshakes establish equality between two people.

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No limp handshakes, please...

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And while we’re at it, no dainty “fingertip” handshakes either.

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Step 4. Build Your Network

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Networking124

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download at:www.MichelleVillalobos.com

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Create ALLIANCES & PARNERSHIPS

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Gather a personal “board of advisors”

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Relationship Killers

• lack of contact

• one-sidedness

• self-interest

• neglect

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Relationship Growers

• availability

• contact

• trust

• listening

• honesty

• mutual benefit

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the 7 habits of highly connected people

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download at:www.MichelleVillalobos.com

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Step 5. Communicate Powerfully

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The way you say things is, like, important?

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Do you ask for permission to speak up?

Can I ask a question?

I just want to add one thing

Would you mind if I said something?

I have an idea I’d like to share, if you don’t mind

May I add something?137

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Do you start your sentences with “I” – as in, “I think that”

or “I feel that...”?

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“I”

blame you for issues that aren’t yours childish

takes focus off the facts

not effective leadership (it’s not about you)

often leads to “psychobabble”

* How To Say It For WomenPhyllis Mindell, Ed.D.

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“you”140

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“feel”141

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“I don’t have enough time to complete that job”

* How To Say It For Women Phyllis Mindell, Ed.D.

“I like the way you closed that deal”

“I noticed that the office wasn’t cleaned up”

“You forgot to send me that email”

“I feel good about this project”

“For the job to be done right, it requires more time”

“Well done on that deal”

“The office wasn’t cleaned up last night”

“I didn’t receive your email”

“This project will be great for business”

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“psychobabble,”rambling & nervous chatter

“blah, blah, blah...” “Be in the moment... “present...” “The Secret...” “The Law of Attraction”

and... and... and...“I’m suuuuch an Aquarius (giggle)”

“I feeeeel...”

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Page 144: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

delete words that don’t add value

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Page 145: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

instead try

“um”passive voice

“feel”“I”

fillers

pausingactive voice

stating the facts3rd person

pauses

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onlyjust

you knowreally

in my opinionsort ofkind of

apparentlyI’m not an expert, but

I may not be qualified, butbut

maybeI guess

“Hedges”

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Page 147: "You: The BRAND" - Michelle Villalobos presentation to American Express Technologies, 2011

too passive

“I may be wrong but what if we try a new approach? I was

thinking, you know, maybe we could, um, find a partner or something, you know

to help us grow our mailing list. Maybe I could call a few people that I know. I don’t know,

what do you think?” kie josiuel lk asj kdi ko oudu lki, reit kci,wii, oieru iyd klkea loi leoop ncke

adlfjad ieu loo keuu eioci klle leyuc ckelk lkeas eec eae ree clkj elkj sld fkjds adlk fja....

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aggressive

“That idea is no good, forget it. We should find a partner and tap into their list. I know a few and I will start calling as soon as we

finish.”

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just right

“One way to grow a list is to partner with others and offer a benefit in return. I

know a few I can call. Thoughts?”

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Step 6. Promote Yourself

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“Unwritten Rules: What You Don’t Know Can Hurt Your Career” © 2008 by CATALYST

promote yourself

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Volunteer For High Profile Projects, Assignments & Teams

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How do you respond to compliments?

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Step 7. Find A Mentor (or mentors)

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Everyone needs

cheerleaders

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Step I: Dig Deep: Who are you? Why are you here, what do you want?

Step 2: Own your name.

Step 3: Look the part.

Step 4: Craft your story.

Step 5: Build your network.

Step 6: Communicate regularly & authentically

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Top Of MIND Exercise:

What are 5 things you could do right away to become

“top-of-mind” for that?

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Committments.

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Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

Or just Google me!

MichelleVillalobos.com

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