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Copyright 2007, Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830 The Perfect 10 In Networking & Sales 1

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Page 1: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007, Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

The Perfect 10 In Networking & Sales

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Page 2: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

1Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

i. People do business with people they likeii. Be more likable, get more business

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Page 3: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

social is the new business

lold

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Page 4: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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Page 5: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new businessWhy network?

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Page 6: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

it’s not who you know... it’s who knows you

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Page 7: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Page 8: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

In a room of over 100 people, only 2 had ever landed a job through an online job site

like Monster. Almost the entire room had landed a job through a friend, colleague or other referral

source. I’m just sayin’...

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Page 9: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new businessWhat IS networking?

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Page 10: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

•Building relationships of value

•Drawing business and opportunities to you

•Becoming “top of mind” for what you do

•Meeting, getting to know & maintaining a network

•Referring business to others

•“Givers Gain”

•Time-consuming

•Caring & being a resource to others

•Building social capital

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Page 11: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new businessWhat ISN’T networking?

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Page 12: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

•“Pouncing” on people

•“Premature solicitation”

•Selling

•Pressuring

•“Quid Pro Quo”

•Treating people like “leads”

•Fast

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Page 13: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new businessSocial Capital

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Page 14: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Who are the most influential people you know?

Do they know what you’re up

to?

What are THEY looking for?

Would they think of you

if they needed your services?

How do you stay in touch?

Would they care?

What of value you could provide

them?

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Page 15: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new businessHOW to network...

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Page 16: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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Page 17: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

vs.

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Page 19: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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1.

II.

III.

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Page 20: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business1. Where to network

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Page 21: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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Page 22: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Everywhere!

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Page 23: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business2. First Impressions

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Page 24: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

First impressions

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• Eye contact• Body language• Clothes• Neatness • Expression• Attitude• Greeting/handshake• Building rapport

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Page 25: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

1Eye contact is the most

basic form of human interaction... even

newborns do it

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Page 26: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business3. What’s your “brand”

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VS.

Like it or not, we all have a personal brand. Whether on PURPOSE or BY ACCIDENT,

decided by YOU, or by OTHERS...

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Page 28: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

4. How to be a BAD networker

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Page 29: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Self-Obsessed•Talk about yourself a lot

•If you ask questions, make sure you relate them back to yourself

•Look around to see what others are doing while someone’s talking

•Check your phone/handheld periodically

•Greet someone by handing them your business card

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Page 30: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Debbie Downer

•Be negative, pessimistic. •Only see the negative side of everything. •Don’t smile much•Be super serious

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Page 31: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

The Hard Sell• Know what you’re trying to

“get” from the other person, and focus on getting it (ideas: a meeting, buying a product or service, a lead, a favor)

• Bring the conversation back to what you’re trying to “get” if it gets off track

• Be aggressive in getting agreement from the other person

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Page 32: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business5. Watch your attitude

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Page 33: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

“Mirror Neurons”

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Page 34: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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Page 35: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

What are some ways to boost your mood? Share.

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Page 36: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business6. Remember Names

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Page 37: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

The S.A.S.S.Y.© Technique - Lara Loucks

★ Shake their hand.★ Ask their name.★ Say their name.★ Spell their name.★ You-statement

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Page 38: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Practice.

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Page 39: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

7. Understand how the brain works

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Page 40: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Rightvs.Left

Brain

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Page 41: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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Page 43: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

StorySelling for Financial Advisors: How Top Producers Sell (Scott West & Mitch Anthony)

“...If you focus on logic, numbers,

reasons and rationale when you sell, you’re putting half your client’s

brain to sleep... [the half that makes decisions]”

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Page 44: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

“Communication is the transfer of emotion.”

– Seth Godin

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Page 45: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

8. Listen more than you talk

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Page 46: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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Page 47: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

What’s In It For Me?

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Page 49: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

9. Practice Active Listening

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Page 50: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Discuss.

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Page 51: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

• Be InterestED (not interestING)• Ask good questions• Focus on the conversation• Keep an open mind• Seek to understand the other person• Make eye contact• Turn towards speaker, lean forward or subtly

mirror body language• When talking about yourself, make it relevant

to things the other person said or implied• Probe for clarification• Restate what they’ve said• Recap what they’ve said• Interpret what they’ve said

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Page 52: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Practice. Groups of 3.

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Page 53: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business10. Tell stories

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Page 54: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

What if you had to do your job, but couldn’t use any data, charts, brochures or materials?

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“Did you know that Alexandra Nechita, the artist, is only 13 years old?”

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Page 58: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

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“Her parents fled Communist Romania and came here with nothing...”

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Page 59: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

The elements of a “good story”

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Page 60: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

What kinds of stories could you tell? Share.

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Page 61: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

11. Create an“Elevator Pitch” (or a handful)

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Page 62: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

•“Teaser” not “Pitch”

•Benefits (not features)

•Right brain (use stories / humor / analogies)

•Short & sweet

•Open the door to dialogue/questions

•Make an offer (i.e., call me even if youjust want some ideas or advice)

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Page 63: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Practice.

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Page 64: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

12. Watch out for common pitfalls

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Page 65: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

To watch out for:

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• Distribution of eye contact• Arms/hands/fidgeting• “Resting face”• Smile-talking • Personal space / proximity• Leaning in• Other people around you

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Page 66: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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Copyright 2007- 2009 Michelle Villalobos, Mivista, Inc. www.MivistaInc.com (888) 531-3830

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social is the new business

13. Know when & how to move on...

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Page 67: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Techniques for moving on•The “let’s plan a time to take this

conversation further”

•The introduction & exit

•The “let’s go mingle”

•The “who are you here to meet?”

•“Since we both came here to ‘network’ - perhaps we should brave the crowd?”

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Page 68: The Perfect 10 In Networking & Sales - Michelle Villalobos Presentation for Great Florida Bank, December 8, 2011

Copyright Michelle Villalobos, Mivista Consulting, Inc. 2009. All Rights Reserved. To Reprint, Distribute or Repurpose, visit www.MivistaConsulting.com and click “Contact Us”.

www.MichelleVillalobos.com

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