which jobs provide the highest salaries in ph
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8/26/2015 Which jobs provide the highest salaries in PH?
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Which jobs provide the highest salaries in PH?
Employees specializing in IT are the highest paid ones, according to the AnnualSalary Report 2015 of Jobstreet.com Philippines
Michael Bueza@mikebuezaPublished 3:30 PM, March 05, 2015Updated 3:30 PM, Mar 05, 2015
Images from Shutterstock
CAREER
8/26/2015 Which jobs provide the highest salaries in PH?
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MANILA, Philippines – Looking for a job or specialization that pays well? The latestreport of an online job search site listed the top 10 highest-paying ones that mightsuit you.
According to the Annual Salary Report 2015 of Jobstreet.com Philippines,employees who specialize in IT-software and in IT-network or databaseadministration receive the highest average monthly salaries, placing consistently inthe top two across 3 position levels.
Jobstreet.com Philippines released the report to "help candidates and employeesgauge if they are getting paid competitively, while advising them of which jobs aregenerous in terms of compensation."
Among junior executives, or those with one to 4 years of work experience,practitioners of law or legal services, actuarial science, and electronics andcommunications engineering join the IT specialists in the top 5 best-paidemployees.
Top-paying Specializations for Junior Executives
Specialization Average BasicMonthly Salary
IT/Computer - Software P37,784
IT/Computer - Network/Database Admin P33,029
Law/Legal Services P27,033
Actuarial Science P27,032
Engineering - Electronics/Communication P26,379
Public Relations/Communications P25,153
Technical & Helpdesk Support P25,078
8/26/2015 Which jobs provide the highest salaries in PH?
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Sales - Telesales/Telemarketing P24,400
Training & Development P23,762
Customer Service P23,369
The same specializations comprise the 5 highest-paid in the supervisory level (foremployees with 5 or more years of work experience), with the exception ofactuarial science. Customer service supervisors placed 5th in the list.
Top-paying Specializations for Supervisors
Specialization Average BasicMonthly Salary
IT/Computer - Software P67,478
IT/Computer - Network/Database Admin P52,319
Law/Legal Services P39,788
Engineering - Electronics/Communication P34,831
Customer Service P34,772
Sales - Engineering/Technical/IT P33,396
Marketing/Business Development P33,104
Quality Control Assurance P32,978
Sales - Telesales/Telemarketing P32,878
Engineering - Industrial P27,032
Meanwhile, those specializing in IT software, IT network/database administration,customer service, technical and helpdesk support, and architecture and interiordesign make up the top 5 highest-paid professionals at the managerial level.
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Top-paying Specializations for Assistant Managers/Managers
Specialization Average BasicMonthly Salary
IT/Computer - Software P100,838
IT/Computer - Network/Database Admin P81,274
Technical & Helpdesk Support P80,405
Customer Service P76,538
Architecture/Interior Design P68,616
Training & Development P67,380
Corp. Finance/Investment/Merchant Banking P66,362
Finance - General/Cost Accounting P59,696
Maintenance/Repair (Facilities & Machinery) P59,367
Manufacturing/Production Operations P59,153
The report was based on actual salaries offered by employers in their job postingson jobstreet.com.ph from October 1 to December 31, 2014.
The salaries exclude other forms of compensation, like leave credits, medicalbenefits, insurance, and incentives.
Jobstreet.com Philippines also shifted its approach to listing down the top-payingspecializations in this year's report, from ranking the top-paying industries lastyear.
"After all," it said, "the first thing Filipinos consider when looking for a job is the fitbetween the available opportunity to their field of study, skills, and interests." –Rappler.com
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Top 5 PH customer service nightmares
Ever experienced any of these irritating problems as a consumer?
Rafael Conejos
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Published 7:30 PM, August 08, 2015Updated 7:30 PM, Aug 08, 2015
We live in a country that shields itself from harsh criticism bysaying we are poor, that our government doesn’t know how to beefficient and honest, and that waiting indefinitely for someone at
customer service to even receive our complaint (much less do anything about it)are all part of being 3rd world.
However, is poverty still to blame for the inefficiency of some customer serviceproviders in the Philippines?
Here are my top 5 failures of the country's customer service based on my ownpersonal encounters as an average consumer. The list also includes experiences Ipersonally went through or witnessed, alongside fellow compatriots fighting fortheir basic consumer rights.
1. No complaint procedure
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Sometimes we hit the end of the road and neither the service provider nor you arewilling to budge. And the only thing left is to file a complaint with uppermanagement in the hope that you would receive an apology and an offeredsolution.
In early 2014, I got into an argument with the manager of a certain Mercury Drugbranch. When I asked what their complaint procedure was, she openly said thatthey had none. Finally, she retracted and told me she would be willing to accept acomplaint letter in person and send it to upper management. Surely the biggestpharmacy in the country could set up an independent e-mail where customersneed not worry that the only evidence of their complaint resides in the palms of thevery person they are complaining about?
2. It’s not my department policy (therefore not my problem)
Nothing else screams lack of company unity more than passing on the buck orblaming another sector in the very same company you are talking to. Oftentimes,these problems could easily be rectified through simple organization skills, but
8/26/2015 Which jobs provide the highest salaries in PH?
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instead our complaints are passed on from one person to another.
I wanted to buy my grandmother an iPad with a data plan. After making anapplication with Globe through their hotline I eagerly waited for their callback. Theywere punctual when they called me back the next day, only to tell me that they hadapproved my application for a pocket wifi. After arguing that a mistake had beenmade, they told me that the “online sales emerging channel department” isseparate from the department that made the mistake and that I had to call theother department through their 211 hotline because they don’t have a direct“connection” to them.
In fact, she didn’t know what department I should talk to.
The irony of her statement that a telecommunication company offers to connectothers but cannot connect itself internally was lost on her. Consumers shouldn’tneed to be burdened with internal protocol that doesn’t apply to them. It isn’tdifficult to e-mail, call, or text (services that Globe supposedly offers to the public)the “other department” instead of making the consumer call and parrot back thevery same thing to someone else who may even be in the same building.
3. Never getting back to us
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Have you ever been told to follow up something with the store or service provideronly to discover that you have to follow up the follow-up you already made?
Whether it’s a simple question on what time Sky Cable would come by to fix yourcable or to follow up the warranty of a product you bought from Lazada, everyonehas at least experienced being told to frequently call to inquire about the status ofwhatever it is we were waiting for.
Being told to “follow up” anything is already a blatant admission that whatever it iswe are waiting for is probably going to be late. Some tell us they guarantee theywill call us within a specific time but end up not doing so.
To this day, I never got a reply from Mercury Drug even after I published an essayin the Inquirer about it and submitted it to the very manager I was complainingabout. She guaranteed I would get some form of “response”, not even aguaranteed apology, just a response.
4. Not honoring warranty
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When you buy any kind of electronic device, inside the box you’ll find your gadgetand some documents. Most often than not, all of them come with a tiny warrantyguide booklet.
I bought an HTC phone abroad and noticed that the screen seemed to bedefective. I dug up my receipt and brought the warranty guide with me to the HTCservice center in Makati. They refused to honor the warranty because they onlyhonor warranties for phones purchased in the Philippines.
I called the HTC hotline and asked the operator to get a copy of the warranty guidefor their phones. He told me he didn’t have a copy. I told him there is a copy ontheir website which we read together. It said: “warranty for this device shall behonored wherever this product is sold globally.” In spite of that, he couldn’tguarantee they would honor the warranty and that such a decision needs to bedecided upon by “upper management.”
Three weeks later and after a grueling amount of follow-up calls I was able to getthe phone repaired for free.
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Please don’t make us beg for something that you promised.
5. Failure to say ‘sorry’ and mean it
Most of the time, we don’t want a sack of money. Nor do we want a business orany employee to go under just because we feel our concerns were mismanaged.And the sad truth is that good customer service could extinguish 90% of thefrustration caused by the latter and other unmentioned inadequacies if businesseswere more open to saying sorry.
Businesses are either afraid to allow their employees to admit fault or simply say"sorry". Whether it is the lack of an apology or an insincere one, consumers will bemore than willing to forget headaches already suffered if there is a decent appealto our forgiving human nature.
What is the best part of implementing this policy? It’s free.
Finally, consumers should never act like a mob. Businesses aren’t expected toalways get it right all the time. But we should always be polite even as we're
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assertive, pushing for what is rightfully ours. – Rappler.com
Rafael Conejos graduated from the DLSU-Manila law school in 2014. He is also anentrepreneur.
Images of Iphone, warranty stamp, keyboard, putting on hold, operator, andcompliance from Shutterstock.
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