Page 2: Highest-Paying Jobs in Retail Revealed

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Quiktrip, she says, gets big benefitsfrom cross-training workers to do morethan one job. When customerhttp://goo.gl/yVj57k traffic is at itshighest, they concentrate on servingcustomers. When it falls off, they doother work that they've been trained todo, including brewing coffee, re-ordering merchandise, sweeping floors,stocking freezers and cleaningbathrooms.

At Quiktrip, part-time employees get 40hours of training, Ton writes, and full-timers get two weeks. That compares,she writes, to an average of only sevenhours of training per employee for theretail industry generally.

Ton thinks the model used by theseretailers can be applied broadly toother kinds of service organizations,including banks, hospitals, restaurantsand hotels.

What do the employees of thesecompanies think? On Glassdoor.com,Costco rates a 3.7 out of 5 withemployees saying things like: "Theculture is great. The pay is the highestin the industry. You're working for acorporation that has high morals."

Quiktrip got 4 out of 5 stars, with oneworker saying: "Putting employeecompensation ahead of profit andbottom line, this company was built byloyalty." Some 84 percent of employeeswho submitted reviews to the sitewould recommend their job to a friend.Just 48 percent of those who work atWalmart said the same thing.

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