tqm - leadership - final year ece - sri sairam institute of technology - dr.k.baranidharan

7/27/2019 TQM - LEADERSHIP - FINAL YEAR ECE - SRI SAIRAM INSTITUTE OF TECHNOLOGY - DR.K.BARANIDHARAN

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Dr.K.Baranidharan

Present by


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TOTAL

QUALITY

MANAGEMENTQM

217 August 2013


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LEADERSHIP

Presented by

Dr.K.Baranidharan


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LEADERSHIP

Leadership is the process of influencing

others towards the accomplishment of

goals. Leadership is lifting of man\s visions to

higher sights, the raising of man\s

performance to a higher standard, thebuilding of man\s personality beyond its

normal limitations


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"Leadership is a function of knowing

yourself, having a vision that is wellcommunicated, building trust among

colleagues, andtaking effective action to

realize your own leadership potential."

Prof. Warren Bennis

Leadership Skills


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Characteristics of Leaders1. Give Priority to external and internal customers.

2. They empower, rather than control, subordinates.

3. They emphasize improvement rather than maintenance. If it is not perfect improve

it.

4. They emphasize prevention. An ounce of prevention is worth a pound of cure.

5. They encourage collaboration rather than competition.

6. They train and coach, rather than direct and supervise.

7. They learn from problems. Problem treated as an opportunity rather than

something to be minimized or covered up.

8. They continually try to improve communications.

9. They continually demonstrate their commitment to Quality. Actions speak louder

than words.

10. They choose suppliers on the basis of quality not price.

11. They establish organizational systems to support quality effort.

12. They encourage and recognize team effort.

13. Improve communication

14. Benchmark continuously(creat new learning and problem)

15. Build supplier partnership (feedback, dicuss improvement, encourage


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Leadership Style

Directing style of leadership (Autocratic):

Leader makes decisions without reference to anyone else

High degree of dependency on the leader

Can create de-motivation and alienationof staff

May be valuable in some types of business where

decisions need to be made quickly and decisively

More knowledge of situation Use of directing style of leadership knowledge of

situvation


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Consulative style:

Encourages participation

Seeks advice, suggestions

Final decision maker

Seeking input from those workingunder him


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Participative style:

Assigns work to the employees

Guidance during the work process

Makes decision based on the

conclusions of the employeesworking on the task


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Delegating style:

Leader realise that different situations call fordifferent leadership styles

Leader checks to verify the successfulcompletion of the assignment and participatesonly if necessary.

Individual or team having been given bothresponsibility and the authority to get jobdone


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Effective leadership

1) Vision:

Vision is crucial for leaders during

time change.

Leaders recognise the radical

organisation changes taking placetoday as opportunities to achieve

total quality


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2)empowerment:

Leader empowerment employees to

assume ownership of problem oropportunities and to proactive in

implementing improvement and

making decisions in the best interest

of the organisation.


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3) intuition :

Leaders usually follow their

intuition.

They must be prepared to make

difficult decision even in the faceof uncertaninty and change and

anticipate the future


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4) Self understanding :

The ability to look at ones self and

then identity relationships withemployees and within the

organisation.

It requires an examination of ones

weaknesses as well as strength.


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5) Value congruence:

Leaders integrate the values into the

companys system.

Values are basic assumptions and

beliefs about the nature of business,mission, people and relationships of an

orgnisation.

Values include trust and respect of

individuals, openness, teamwork,

integrity and commitment of quality.


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Traits Adaptable to situations

Alert to social environment

Ambitious and achievement orientated Assertive

Cooperative

Decisive

Dependable

Dominant (desire to influence others)

Energetic (high activity level)

Persistent

Self-confident

Tolerant of stress

Willing to assume responsibility

Skills

Clever (intelligent)

Conceptually skilled

Creative

Diplomatic and tactful

Fluent in speaking

Knowledgeable about group task

Organised (administrative ability)

Persuasive Socially skilled

Stogdill, 1974

Leadership Traits and Skills

Leaders will also use:

Integrity, Honesty, Compassion,

Humility

Leadership Skills


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Leadership Skills

Situational/contingency Leadership (Hersey-Blanchard, 1970/80)

Leadership style changes according to the 'situation and in response to the

individuals being managed their competency and motivation

Leadership Theory

Competency Low competence Somecompetence

High competence High competence

MotivationLow

commitment/Unable and

unwilling or

insecure

Variable

commitment/Unable butwilling or

motivated

Variable

commitment/Able but

unwilling or

insecure

High

commitment/Able and willing

or motivated

Leadership style DIRECTIVE(Telling) COACHING(Selling) SUPPORTIVE(Participating) DELEGATORY(Observing)


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Dr.K.Baranidharan

THANK YOU

tqm - leadership - final year ece - sri sairam institute of technology - dr.k.baranidharan

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