TrainingPartnerApplication Package

IN-HOUSE

1.877.356.3226

www.redcross.ca

March 2010

TRAINING PARTNER APPLICATION PACKAGE—IN-HOUSE

What Is a Red Cross Training Partner?Red Cross Training Partners may be large or small businesses, community or municipal organizations,corporations, or other organizations that have an agreement with the Red Cross to conduct training with RedCross certified Instructors. Red Cross Training Partners are approved after an application process, and mustagree to offer Red Cross courses according to National Program Standards, which are established by theRed Cross for the delivery of its courses.

In-house Red Cross Training Partners offer Red Cross First Aid and CPR courses specifically for their internalstaff. The Red Cross will help In-House Training Partners set up the Instructor base required to certify andrecertify staff on an ongoing basis.

Features and Benefits of Being a Red Cross Training Partner

Training Partner Application Package—In-House 1

FEATURES BENEFITS

• The Red Cross has been a leader in first aid • You are training your staff using a programand swimming and water safety training in with a proven track record of quality andCanada for more than 60 years. commitment to injury prevention.

• Red Cross First Aid courses meet Canadian • Your employees receive the certification theyCentre for Occupational Health and Safety need, as required by law.(CCOHS) regulations and are approved byHuman Resources and Skills DevelopmentCanada (HRSDC), as well as all provincial/territorial worker safety and insurance boards(with the exception of Quebec).

• Reliable customer service from the Red Cross • Your needs are addressed in a timely andand friendly, efficient provision of materials and efficient manner, and materials are deliveredsupplies. right to your door, saving you time and money.

• Professional, high-quality research and program • You can be confident that you are providingdevelopment. the latest and best training possible, and

assured that you are getting the best valuefor your training dollar.

• Quality Red Cross certified First Aid Instructors • Flexibility to offer training that suits your staffon your staff. members’ schedules.You also avoid the

expense of hiring an outside trainer tosupport your training.

• Full spectrum of courses available to suit many • You can provide a whole range of industry-ages and interests. based programs to meet the needs of your

employees.

• Access to Course Manager, an online • You can manage your employee trainingregistration tool. records electronically.

• You can track your employees’ certificationsand expiry dates electronically.

In-House Case Study: McMaster UniversityMcMaster University in Hamilton, Ontario, is one of the top 100universities in the world. The “McMaster Model”—a student-centred,problem-based, and interdisciplinary approach to learning—has beenadopted by universities around the world. McMaster University supportsthe educational goals of more than 19,000 full-time undergraduate and2,700 graduate students each year.

First Aid Training IssuesIn the past, each department at McMaster University sent its staff for off-campus training with various first aid training companies. This would becoordinated on an ad-hoc basis by each department, which incurredadditional expenses for travel time, lunch, and other items.WhileMcMaster has an Emergency Medical System (a hospital on campus)and a Student Emergency Response Team, all departments are requiredto ensure employees are trained to meet Workplace Safety andInsurance Board (WSIB) guidelines.

SolutionWith the support of the Red Cross, McMaster’s Department ofRecreation took over the management of training, offering this service toall other university departments. McMaster’s Department of Recreationbecame a training partner with the Red Cross, which allowed it topurchase quality Red Cross training materials and use certified RedCross First Aid Instructors to facilitate courses.

Immediate ResultsMcMaster’s ability to introduce its own emergency protocols into trainingensured that staff knew their own unique emergency procedures (e.g.,staff call security instead of 9-1-1 to direct an emergency call). Therehave also been several other benefits to this approach:

Reduction of costs: The cost of training has been reduced andemployees have the convenience of staying on campus for training.Quality course materials are available at competitive prices.

Employment and development opportunities for campusstudents: Students with Red Cross First Aid Instructor certification canwork on campus for the Department of Recreation.

Better records: With this in-house approach, McMaster’s humanresources department now has better records, as staff training recordsare shared with human resources and added to employee files.

Control over scheduling: McMaster can run its courses during non-academic times of the year, when more staff and facilities are available.Other department staff can plan in advance for staff training in earlysummer. McMaster is also able to react quickly and set up training if anemerging need arises.

Training Partner Application Package—In-House 2

STEP 1: CONTACT THE RED CROSSWith its wealth of information, the Red Cross can answer your questionsand assist you with the application process. Some items you may want todiscuss include

� dates and times for Instructor training so you can set up yourInstructor base,

� what equipment to purchase, and� Red Cross program material pricing.

Simply call the Red Cross Contact Centre at 1.877.356.3226. Also checkout our tools and information for prospective Training Partners online atwww.redcross.ca/partner.

STEP 2: COMPLETE THE APPLICATIONComplete and return the following to the Red Cross:

� Application form� Cover letter outlining your training delivery plan

STEP 3: SIGN THE AGREEMENTAfter you receive notification that your application has been accepted, youwill be required to sign an agreement with the Red Cross. Please reviewthe agreement carefully.

STEP 4: SET UP THE ACCOUNTWhen the Red Cross has received and signed your agreement, you willreceive the following:

� Customer Number� Red Cross Training Partner ID and password for online tools� Red Cross Training Partner Resource Guide

Only when you receive a letter confirming your Red Cross TrainingPartner account and have staff trained as Red Cross Instructors can youstart offering Red Cross courses.

Steps to Become a Red Cross Training Partner 3

STEPS TO BECOME A RED CROSS TRAINING PARTNER

Clickhere

Prospective TrainingPartner Tools and

Information

Delivery Plan Outline 4

DELIVERY PLAN OUTLINEBelow is a list of considerations for you to review as you develop yourdelivery plan. A delivery plan should cover the specifics of what you willoffer to whom.

Training� Estimates of training numbers� What course(s) your employees require� The number of employees who require training (check

www.redcross.ca/firstaidlegislation for information)� Number of Instructors needed to support in-house training

delivery

(Note: First Aid Instructors need to have current certification toteach.You should have an annual audit to review when Instructorswill need to recertify.)

Delivery� Purchase of required equipment� Planning logistics of booking training room space and scheduling� Issuing certifications to staff

Follow-up� Cleaning, maintenance, and storage of training equipment� Management of course rosters with Red Cross Course Manager

(i.e., documenting your employees’ training in the Red Crossdatabase)

Approximate Basic Start-Up Costs* for In-HouseTraining Delivery of a Standard First Aid &CPR A/AED Course(based on 18 participants per course)

First Aid EquipmentMannequins (adult, 1 per participant) $2,200.00(price based on the Prestan mannequin)

AED trainers (1 for every 3 participants) $2,100.00

Classroom EquipmentFlip-chart stand $80.00Mats, blankets, or kneeling pads $100.00First aid supplies (bandages/splints/ $250.00epinephrine auto-injector trainer)

Pocket masks $270.00LCD projector for Red Cross PowerPoint presentations $1,400.00Laptop with DVD $1,000.00Sample Red Cross first aid kit $45.00

Other FeesAnnual Red Cross Training Partner fee* $100.00Total $7,545.00

Standard First Aid Course Variable Costs

Costs per course participant*Standard First Aid course materials $24.00Lungs (adult) $0.32Face shield $1.00Non-latex gloves $0.05Cleaning supplies to disinfect mannequins $0.10Subtotal $25.47Multiplied by 18 participants $458.46Shipping of course materials $8.50

GrandTotal $466.96

* These costs are estimates only and are subject to change without notice. Any applicable taxesare not included.

For more information, contact the Red Cross at 1.877.356.3226.

Financial Analysis 5

FINANCIAL ANALYSIS