tingl deck v08.2.1 short

8/3/2019 Tingl Deck v08.2.1 Short

1/9

tingl.com

....better than Skype

94% of US consumers and 85% of European consumers ranked

live help as useful to extremely useful. The complexity of questions,

sensitivity of information required for online transactions, prices of

goods and services, and problems transacting online all drive consumers

to choose live help services

Art Technology Group 2010


2/9

why tingl.com

Market

Online real-time communication (VOIP) - live help services

PC to PCMobile to PCMobile to Mobile

is becoming a standard

Media Socialization requires new tools

Customers

one-man firmsonline-shops tourismservice centerspublic services firmsplatforms (e.g. LinkedIn)

Acquisition

Online, PR, Google, Facebook, Cooperation and Affiliates, E-Mail Marketing, Viral Marketing

1. 64% of US consumers and51% of European consumers

have called a customer

service number

2. 57% of European consumersand 53% of US consumers

have written e-mail inquiries

on Web sites3. 49% of US consumers and42% of European consumers

have used online selfservice/FAQ tools

4. 37% of US consumers and27% of European consumers

have used click to chat5. 21% of both US and

European consumers haveused click to call

Worldwide Live Help Survey - Art TechnologyGroup (2010)

> 2 million

potential customers

in EU


3/9

why use web real-time communication ?

Source: Worldwide Live Help Survey - Art Technology Group (2010)


4/9

- up to 189 Cent/min in EU- media change (web to phone

orr email)

- voice or email only

- 0 Cent/min worldwide- no media change- Text, Voice, Video

all viaphone

or send email

call via

tingl OneClickButton

BEFORE

AFTERCall Now

tingl.com a better way for communication


5/9

tingl OneClickButtona single button for any form of web communication

REGISTEROn tingl.com

COPY CODE

tingl OneClickButton fromtingl.com website

INSERT CODEin any page of your

website

INSERT LINKin e-mails, XING, etc

The CLOUD

tingl.comstreaming

server

OR

THE AGENT

THE CLIENT

THE AGENT(ADMIN)

Call Now

Call Now !


6/9

tingl.com Technology

Communication:

peer to peerOR

client server-client

per automatic selection


7/9

Competition

NoSoftware

(Cloud)

C2B*Focus

Tel.Routing Text Video

MarketFocus

Skype " "" " "

"

ooVoo " " fewcountries " " "

Zingaya,INVOX

" " "" " "

iChat " " "" "

"

Skymol

" ""

" ""

tingl " " " " " "

* C2B Consumer to Business


8/9

Click to edit Master title style

Management

Helmut GaberschekOperations & Technology

prev. Development Manager Funworld AG Lecturer on Informatics on University of

Applied Sciences Technikum Wien

Erich Zeiler-RauschSales & Marketing

Prev. Int. Marketing Mgr. at Ericsson andMicrosoft

MSc Interactive Media Management

Board

Team

Andreas Tobler ATO Consulting GmbH CD1 Handels- GmbH JoWooD Productions Software AG Dynamic Systems GmbH & Co KG

Christoph Bayer United Independent E. GmbH TEWI GmbH PCSL Software AG Fine Reader/Abby Europe GmbH

Ewald Weizenbauer Global Equity Partners AG Aspective Ltd UK Silicon Graphics Inc. Hewlett Packard GmbH


9/9

Contact Details

WITO New Media Entertainment GmbH

Ewald Weizenbauer

[email protected]

T: +43 (1) 9718345

M: +43 (0) 664 9248687

tingl deck v08.2.1 short

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