the future of the desktop ewen anderson ceo. five key concepts and one set of directions desktop...
TRANSCRIPT
The Future of the Desktop
Ewen Anderson
CEO
Five key concepts and one set of directions
Desktop Futures
The change
imperative
New desktop
directions
The weight of
legacy
The mobility
effect
Changing role of IT
What next?
The change imperative: IT as a barrier or enabler?
Business demands
Technology & cost pressures
User expectations
Ease of use
BYODPerformance
Security
Mobility
Touch-enabledStaff retention
Pay-as-you-use
Business transformation
Multi-media
Agility
Shared services
CSR
Single sign-on
Consumerisation
Cloud
Commoditisation
Mobile device management
XP replacement
Convergence
IT service provision
Social media
Compliance
Self service
Best value
Budgets
Likely to increase• Mobility/connectivity• SaaS/Cloud• XYOX• Apps• New form factors• New interactions• New peripherals• Consumerisation• Rich media• Speed of change
Likely to decrease• Bespoke• Applications• Perpetual licenses• Fixed desktops• In-house
resources• Central control of
users• ‘Windows’
New desktop directions: the end of Windows?
New desktop directions: trends & predictions
Typical layers that build up in the long fat tail . . .• 16 Bit apps/components• Un-documented installs• Browser-dependent• Plug-in dependent• Inter-dependent• Hard-coded registry• Local admin rights• Security settings
The weight of legacy: stratification
Shifting the application weight
All applications installed
Applications in use
Unique applications (standardised versions)
Apps that convert / install 1st time
Apps needing remediation
Misfits
“Desktop”
System monitoring & proactive support
User
Maintenance & updates
Provisioningscale-up/out
Data replicationBC & DR
3G/4Gwi-fi
SaaS apps & rich
content
Personalisation & authentication
Devices & peripherals
App & desktop platform
Data & Storage
Access,security &
compliance
Corporate app store &
SSO
Core, team & personal apps
Home
Mobile
Office
International
LAN /WANUsage monitoring &
diagnostics
Graphics & desktop
acceleration
The mobility effect: simple idea, complex delivery
Impact on IT: build and run vs manage
Impact on IT: build and run vs design and manage
Nee
d fo
r F
lexi
bilit
y
Appetite for Outsourcing
Desktop
Platform
Physical
On-Premise
Desktop
Platform
Managed Physical
On-Premise
Desktop
Platform
Virtual
On-Premise
Desktop
Platform
Managed Virtual
Hosted
Desktop
Platform
DaaS
Cloud
Get ready for the new demands• Plan the journey toward the ‘future state’• Take measured steps• Set the success criteria• Understand where you are now• Walk in the footsteps of others• Benchmark the service (before & after)• Realise and prove the benefits• Become the service provider of choice
What next?