BT and Cisco

Talking to the cloud

Talking to the cloud:- Market interest in IP Telephony as a hosted service- New realities, rules, and opportunities- Benefits of IP Telephony as a hosted service- How BT and Cisco are addressing the market requirement

Discussion Points

Talking to the CloudMarket interest in IPT as a hosted service

A hosted IP Telephony service:

• Compliments a network convergence strategy

• Accommodates UCC integration (it is not Centrex)

• Supports hybrid telephony environments

• Provides an evergreen (future-proof) capability

Talking to the CloudNew realities, rules, and opportunities

Realities:

• A very large aging PBX base remains across the globe

• De-centralized global voice services are no longer desired

• Financial constraints continue to limit technical refresh initiatives

• Business agility demands transformation – not business as usual

• Cloud is desirable – but for many it is uncertain

Talking to the Cloud New realities, rules, and opportunities

Rules:

• Leverage what you have

• Establish and operate within a hybrid environment

• Have an eye towards the future

• Maintain security throughout

Talking to the Cloud New realities, rules, and opportunities

Opportunities:

• Stretch your significant global network investment

• Align with your unified communications strategy

• Achieve cost avoidance

• Simplify and expedite service introduction

• Focus on core business competency

Talking to the Cloud Benefits of IPT as a hosted service

Benefits:

• Rent only the phones and lines that you need

• Remove the cost of managing your IT infrastructure in-house

• Ability to flex the volume of sites and users needed

• Maximize the value of your existing investment

• Provide a simple and convenient service for users

• Pay as you go for an enterprise grade service with global reach

Talking to the CloudBenefits

Administrators can manage:

• Moves, adds, changes and deletes

• Class of service (international, mobile, national, local, internal)

• Voicemail support and voicemail profile

• User localization (phone menu language) and time zone

• Users can access online self-care portal to change personal details

Talking to the Cloud How BT and Cisco are addressing the market requirement

BT Hosted IPT is:

• World’s first global offering based on Cisco Hosted Unified Communications Services

• Utility-based, per-user pricing model

• Converged voice, mobile and data services using cloud-based technologies

• Cisco Services helping build virtualized infrastructure forservice delivery

BT Hosted IPT is available now in the UK, impending in the US

and EMEA, followed by AsiaPac.

Talking to the Cloud How BT and Cisco are addressing the market requirement

BT Hosted IPT is a joint offering from world-leading brands:

We combine the strengths of Cisco and BT to promote and advise on cloud-based hosted communications services for customers.

• Cisco has an extensive portfolio, innovative UC solutions and service and financing expertise

• BT brings a world-leading MPLS network and specialist networked IT knowledge

• Together we can enhance our ability to offer a unique UC model to customers

Talking to the CloudBT and Cisco

Jointly we provide:

• Innovative, pricing models (low CapEx) on utility, per-user basis

• UCC roadmap

• Easy adoption of new functionality and technologies

• Network reliability and bandwidth flexibility

• Simplicity of installation, management and migration

• Hybrid working with legacy networks and PBXs

• A single supplier for managed WAN and Hosted IPT solutions, with one helpdesk and bill.

Talking to the CloudBT and Cisco

Cisco and BT have worked together for more than two decades:

• Partnership spans all customer segments from Small Business through to Enterprises

• BT is one of Cisco’s first global customers

• We have a strong track record of delivering innovative solutions – such as BT Global Video Exchange, based on Cisco TelePresence

Talking to the CloudBT and Cisco